92 Florence St Elec bill
www.nationalgridus.com
KEEP THIS PORTION FOR YOUR RECORDS.
BILLING PERIOD PAGE 1 of 2
Oct 29, 2018 to Nov 30, 2018
ACCOUNT NUMBER
38072-60003 Dec 26, 2018 $ 254.92
SERVICE FOR
VIKI GABLE
VIKI MACPHAIL
92 FLORENCE ST
LEEDS MA 01053
ACCOUNT BALANCE
National Grid
Services
Other Supplier
Service Adjustments Total
Previous Balance 108.90 188.40 0.00 297.30
Payment(s) Received - 108.90 - 188.40 - 0.00 - 297.30
Current Charges 94.25 161.00 -0.33 254.92
Amount Due $ 94.25 $ 161.00 -$ 0.33 $ 254.92
Payment concerns? We are here to help. To learn about solutions to help you
take control of your energy use and bills, visit www.ngrid.com/billhelp.
Go paperless! Electronic billing and payments make managing your monthly bill
easier. Save time, money, and natural resources www.ngrid.com/paperless.
DETAIL OF CURRENT CHARGES
Delivery Services
Service Period No. of days Current Reading -Previous Reading =Total Usage
Oct 29 - Nov 30 32 24875 Actual 24070 Actual 805 kWh
METER NUMBER 05013809 NEXT SCHEDULED READ DATE ON OR ABOUT Jan 3
RATE Residential Regular R-1
Customer Charge 5.50
Dist Chg 0.06022187 x 805 kWh 48.49
Transition Charge -0.00063 x 805 kWh -0.50
Transmission Charge 0.03229 x 805 kWh 25.99
Energy Efficiency Chg 0.01786 x 805 kWh 14.37
Renewable Energy Chg 0.0005 x 805 kWh 0.40
Total Delivery Services $ 94.25
RETURN THIS PORTION WITH YOUR PAYMENT.
NATIONAL GRID
PO BOX 11737
NEWARK NJ 07101-4737
ACCOUNT NUMBER
38072-60003 Dec 26, 2018 $ 254.92
PO Box 960
Northborough MA 01532
ENTER AMOUNT ENCLOSED
$
Write account number on check and make payable
to National Grid
052317
VIKI GABLE
VIKI MACPHAIL
92 FLORENCE ST
LEEDS MA 01053-5305
ELECTRIC USAGE HISTORY (kWh)
D J F M A M J J A S O N D
0
680
1360
2040
2720
3400
Daily Averages Dec 17 Dec 18
kWh 72.8 25.2
Cost $ 22.35 $ 7.96
17 18
Actual Estimated
CUSTOMER SERVICE
1-800-322-3223
CREDIT DEPARTMENT
1-888-211-1313
POWER OUTAGE OR DOWNED LINE
1-800-465-1212
CORRESPONDENCE ADDRESS
PO Box 960
Northborough, MA 01532-0960
ELECTRIC PAYMENT ADDRESS
PO Box 11737
Newark, NJ 07101-4737
DATE BILL ISSUED
Nov 30, 2018
We offer a wide variety of payment plans
for four or more months, including the
standard plan, negotiated plans, and
Balanced Billing.
Budget or Balanced Billing is a great plan
for heating customers that helps balance
your seasonal bills.
Aviso importante! Si usted no entiende
este aviso, llame a la compania al:
1-800-322-3223.
Right to Dispute Your Bill
If you believe your bill is inaccurate or
you wish to dispute all or part of your bill,
including the time over which your
arrearage is to be paid, please contact:
National Grid at 1-800-322-3223 and
request an investigation by a Company
Complaint Officer. If you are not satisfied
with the written decision or did not receive
a written decision within 30 days, or if you
continue to dispute the time over which
your arrearage is to be paid, you have a
right to appeal to the Massachusetts
Department of Public Utilities, Consumer
Division, One South Station, Boston MA
02110. Telephone 617-737-2836 or
1-877-886-5066 or TTY (for the hearing
impaired only) 1-800-439-2370.
Department of Public Utilities
DPU regulations provide that a company
may not terminate electric service for
failure to pay any portion of a bill when a
customer complaint or appeal is pending.
Arrearage Management Program
(AMP)
AMP provides arrears forgiveness to
income-qualified residential customers.
Participants must accept and stay current
with monthly Budget Billing payments.
For complete details and an application,
visit www.nationalgridus.com or call the
number on the front.
Explanation of General Billing Terms
KWH: Kilowatt-hour, a basic unit of electricity used.
Off-Peak: Period of time when the need or demand for
electricity on the Company's system is low, such as late
evenings, weekends and holidays.
Peak: Period of time when the need or demand for
electricity on the Company's system is high, normally
during the day, Monday through Friday, excluding holidays
Estimated Bill: A bill which is calculated based on your
typical monthly usage rather than on an actual meter
reading. It is usually rendered when we are unable to read
your meter.
Meter Multiplier: A number by which the usage on certain
meters must be multiplied by to obtain the total usage.
Demand Charge: The cost of providing electrical
transmission and distribution equipment to accommodate
your largest electrical load.
Supplier Service Charges are comprised of:
Generation Charge: The charge(s) to provide electricity
and other services to the customer by a supplier.
Delivery Service Charges are comprised of:
Customer Charge: The cost of providing customer
related service such as metering, meter reading and billing.
These fixed costs are unaffected by the actual amount of
electricity you use.
Distribution Charge: The cost of delivering electricity
from the beginning of the Company's distribution system
to your home or business.
Transition Charge: Company payments to its wholesale
supplier for terminating its wholesale arrangements.
Transmission Charge: The cost of delivering electricity
from the generation company to the beginning of the
Company's distribution system.
Energy Efficiency Charge: The cost of energy
efficiency program services offered by the Company.
Renewable Energy Charge: A charge to fund initiatives
for communicating the benefits of renewable energy and
fostering formation, growth, expansion and retention of
renewable energy and related enterprises.
Notice About Electronic Check Conversion
By sending your completed, signed check to us, you
authorize us to use the account information from your
check to make an electronic fund transfer from your
account for the same amount as the check. If the
electronic fund transfer cannot be processed for technical
reasons, you authorize us to process the copy of your
check.
Right To Electric Service
If you have a financial hardship you (or anyone presently
and normally living in your home) have a Right to Electric
Service in the following situations:
• During serious illness: Contact your registered
physician, physician assistant, nurse practitioner or local
Board of Health official and have them telephone the
Company immediately at 1-888-211-1313. Within seven (7)
days of the phone call your registered physician, physician
assistant, nurse practitioner or local Board of Health official
must certify in writing, to the Company, that serious illness
exists. The certificate protects against termination for 90
days (180 days if chronic illness) and may be renewed.
Your failure to renew such certification of serious illness as
set out above may result in your service being terminated.
• You have a child under twelve monthsold living in
the home.
• All adults in the home are age 65 or older and a
minor also resides in the home.
• Between November 15 and March 15 if your service
is heat related.
• Elderly Household: If all residents in your household
are 65 years of age or older; the Company cannot
terminate your service for failure to pay a past due bill
without the approval of the Massachusetts Department of
Public Utilities (DPU).
• For additional information on the right to electric
service, please contact our Credit Department at
1-888-211-1313 or visit www.nationalgrid.com
Questions:
If you have questions or complaints regarding this bill or National Grid's service quality, please contact Customer
Service at 1-800-322-3223. You may also contact the Massachusetts Department of Public Utilities, Consumer Division
at 617-737-2836 or toll free at 1-877-886-5066, TTY (for the hearing impaired only) 1-800-439-2370 or web site
www.mass.gov/dpu.
SERVICE FOR
VIKI GABLE
VIKI MACPHAIL
92 FLORENCE ST
LEEDS MA 01053
BILLING PERIOD PAGE 2 of 2
Oct 29, 2018 to Nov 30, 2018
ACCOUNT NUMBER
38072-60003 Dec 26, 2018 $ 254.92
Supply Services
SUPPLIER DISCOUNT POWER, INC.
6 ARMSTRONG RD
SHELTON CT 06484
PHONE 877-259-7693 ACCOUNT NO 24117609850554
Electricity Supply 0.2 x 805 kWh 161.00
Total Supply Services $ 161.00
Other Charges/Adjustments
Paperless Billing Credit -0.33
Total Other Charges/Adjustments -$ 0.33
Enrollment Information
To enroll with a supplier or change to
another supplier, you will need the
following information about your account:
Loadzone WCMA
Acct No: 38072-60003 Cycle: 3, GABL
Electric Usage History
Month kWh Month kWh
Dec 17 2183 Jul 18 1115
Jan 18 3390 Aug 18 1766
Feb 18 2628 Sep 18 986
Mar 18 2158 Oct 18 700
Apr 18 2058 Nov 18 942
May 18 2053 Dec 18 805
Jun 18 1281