Untitled (2) ' Window World of Western Massachusetts
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- 1029 North Road Hampton Ponds Plaza, •Westfield MA 01085 _
Lki Phone (413) 485-7335 • Fax (413) 315-3714 NAT-41779-1 :;:. BBB-
------ www.WindowWorldofSpringfield.com HIC# 165641 coon•
"Simply the Best for Less" CSL#57011 HOUSEKEEPING
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Customer: -� !/ �%�r �' /� (•� Chi.1� Phone (h) i 7 O'.3`2
Install Address: C/ `7 £eI'e// i191/< Phone (w)
Bill Address: `I!, !ix' ) " (/40 E-mail
WINDOW WORLD GLASS OPTIONS ADD U-VALUES
4000 Series DH $ 7
6000 Series DH (Triple Pane) $ 0 g SolarZone Glass Package* (LE) $79 '�
Picture Window $394 Ivy. SolarZone Elite Glass Package* (LEE) S89_
2 Lite Slider S359 SolarZone Triple Pane Glass Package $99
3 Lite Slider it;a,1;2.114) (1/3,1.r3,1/3) $716 *All SolarZone packages include 1/2 screens,Foam Insulation on Jambs and Head,Double
Awning $295 Strength Glass,Double Locks(>29"),Lifetime Glass Breakage and Labor Warranty,Argon Gas
Casement LH RH $315 MISCELLANEOUS LABOR
Twin Casement(Requires 2 Value) (0973)(0979) $630
Three Lite Casement (Requires 3 Value+) $945 1.Full Exterior White Trim;Wrap ;SN,00"H' (P',<C) S79 + ; }
Basement Sliders <55 UI $280 _ Color Other Than White $10
Hopper(In existing wood)(Vent+ $150) $250
Specialty Window $ Specialty Custom Int./Ext.Trim Wrap $
Bay/Bow(Insulated seat.Int.Casing&Ext.Cap) $3475 Aluminum;Vinyl or Steel Out S50/$150
Garden Window(Irsulatec seat Int.Casing&Ext.Cao) $1995 Mull Removal $30
Grics'Ea Colonlrt.WocdgrairiColors calculated in WW UOcrades Mull to Form Multi-unit $30
Remove Existing Bay!Bow $400
Reframe& Retrim (stainipaint not included) $400 Customer Provided Stops/Trim $45
Roof for Bay/Bow Window 5600 _ Install Interior/Exterior Stops (WHITE VINYL)$55
Second Floor Installation S500 - Woodgrain Interior Stops $75
Window Package $
Ii j Install Interior Casing $95
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Window Color ' / / l 1'r 7 Repair i Replace Sill or Brickmould $75
Inside Outside Mobile Home Conversion $200
WINDOW WORLD UPGRADES Remove/Re-Install A/C or Awning $100
Full Screens $45
BEIGE Color charge $50 EXTRA LABOR MUST BE IN WRITING
Exterior Color $165
Woodgrain Interior $95
Contoured/Flat Grids (TOP) (FULL) (ENDS) ^$49 (i0 Yee / -
Prairie Grids (Single)/(Double)-(Flat),'(Contour) $69
Diamond/Brass Grids (TOP) (FULL) $120
Oriel/Cottage Style (40/60) (60/40) $60 i e C,
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Obscure Glass Per Sash(BOT) (FULL) S35(570
Tempered Glass Per Sash (BOT) (FULL)$60/$120
Catalog Options_ $ i51)g/
PRE 1978 BUILT HOMES (FEDERAL LEAD CONTAINMENT LAW)
MY HOME WAS BUILT IN THE YEAR ! ti.✓-INITIAL:
EPA LEAD SAFE (Per Window) $60- 1 ttl�/
EPA LEAD SAFE(Patio Dr!Bay I Bowi Garden) $100` Sales Rep Recommended: []Interior Stops [] Exterior Capping:
Customer Declined: {]Interior Stop {}Exterior Capping:
EPA Lead, third party verification: $475.00
I decline third party verification ❑(INITIAL):y-rt}-'t.. Site Setup, Removal, In Home Service, etc.: $250.00
(Initial)I have received a copy of the Lead hazard iation pamphlet Extra labor (Box above for descriptio)$
info-mirg me of the potentia,risk of he lead hazard exposure from renovation activity to be Total Amount Due S • ).-0
performed in my dwelling unit,the EPA"Renovate Right"brochure. 50% Deposit Amount: $
(initial)mniI hay :receiv a copy of lead test result(s).
�`—�i��;, [] Cash / {: v' !/ Y_:; •.2„,--
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Sign: C/��" Date: [] Finance- ( Wells Fargo ( ) Other
[] Check made to Window World of Wild#
Name(s)(Print) ,("'4-' 111.045 L.'i C;4 {} CC# r - 14-"r 1.y- ,;' -it?
Exp. Date: V-code
If tenants reside in home, Renovate Right Booklet left with:
Final Payment Amount S
To be paid to the installer upon installation.Thank You.
or left at: WINDOW WORLD CARES
St. Jude Children's Research Hospital $
WW of W. Massachusetts anticipates starting this work on - )L- and being substantially completed in t -/days.Security Interest:Yes No _
Any deposit required in advance of the start of the work SHALL NOT exceed 33 1/3%of the total contract price OR the actual cost of any material or equipment
of a special order or custom made nature,which must be ordered in advance of the start of the work to assure that the project will proceed on schedule.No final
payment shall be demanded until the contract is completed to The satisfaction of all parties.
All home improvement contractors and subcontractors shall be registered and that any inquires about a contract or subcontractor relating to a registration should be
directed to:Office of Consumer Affairs and Business Regulation,Ten Park Plaza, Suite 5170 Boston, MA 02116.Phone: (617) 973-8700
No work shall begin prior to the signing of the contract and transmittal to the owner of a copy of such contract.
WW of W.Massachusetts under provision of Chapter 142A of the general laws is required to apply for and obtain all construction-related permits.WW of W. Massa-
chusetts shall not be deemed responsible for delays in the work described in this agreement caused by regulatory,permit granting agencies,authorities or individuals.
Notice:If the PURCHASER(S)obtains his own construction related permits for the work described under this agreement or deals with unregistered contractors,
the PURCHASER(S) is hereby advised that in the event of a dispute, judgement and nonpayment, the PURCHASER(S) will not be entitled to make a claim or
collection from the guaranty fund established by chapter 142A.M.G.L.
You the buyer may cancel this transaction at any time prior to midnight of the third business day after the date of this transaction.
Notice of cancellation must be in writing postmarked no later than midnight of the following third business day.
THIS IS A CUSTOM ORDER NOT FOR RESALE!
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Owner Date
Salesman,' Date Owner Date
This Window World"Franchise is independently owned and operated by Window World of Western Massachusetts,Inc.under license from Window World,Inc.
WM WC c8-16 White Copy-Original Yellow Copy-File Pink Copy-Customer Hayes Printing 88e.667-1116
PREPARING FOR YOUR NEW WINDOWS AND DOORS
Congratulations on your decision to increase the comfort level, value and appearance of your home. To maximize your
investment and enable the installation to take place as smoothly as possible, we have created this handout to acquaint
you with what to expect when our installers arrive.
1. Expected Delivery Time. All of our windows are custom made at one of our manufacturing plants located around the country and
shipped to any of our over 200 Window World locations.The time between when your order is piaced and when the windows are ready to
be installed,though not guaranteed is typically 6 to 8 weeks.At that point we will call you to set an installation date. If for some reason you
need to delay your installation for more than a couple of weeks after notification that we are ready to install your order we will be happy
to work with you.We will need to collect the remaining balance before installation if the delay you request is more than three weeks.
2. Access to the Windows and Doors.We will need approximately 2 feet in front of each window, inside your home, so we can place our
drop cloths and tools necessary to perform our work.When the old windows are removed,gusts of wind typically flow through your home.
It is advisable to gather together important papers,and other small items that can be disturbed by the wind and relocate them.Computers
and other electronic equipment should be covered or relocated temporarily.Please move aside any furnishings that are in the way of our
work. If any furniture items are too heavy to move easily,we will gladly assist you.
3. Window Coverings.To gain access to the interior of the windows,we need all mini blinds,vertical blinds,roll-up shades. shutters,drapes
and any other window covering removed prior to our installation.We are not responsible for removing or reinstallation of these items
and are not responsible for damage resulting in the removal and reinstallation. We also are not responsible for any window
covering alterations that may be required to reinstall them.
4. Plants and Bushes. Occasionally we need to work in planters and other landscaped areas of your home that are adjacent to the
windows and doors. Please survey your yard prior to us arriving and look for potential problems. Some trees and vigorous bushes
need to be pruned back to give us access to your windows. Delicate plants and shrubs in areas right below a window should be
temporarily relocated if they cannot survive being stepped on and you want to preserve them.We strive to be careful when working
around vegetation. but our priorities are to focus on our work,your windows and our safety while working on your property.We are not
responsible for any damage to plants,shrubs or landscaped areas,
5. Arrival and Departure Times.We will advise you of the expected arrival time for our crew at the time we set up the installation date with
you. We generally stay till the job is done, unless it will be a 2 or 3-day job,in which case we may work as long as there is daylight. It is
our policy that our installers get a sign-off form and collect the outstanding balance at the completion of the job.We ask that you
be available to approve the job and make final payment at the time of completion. If this is not convenient for you, we need to
know before we start the job. Inclement weather and other unforeseen hindrances are a fact of life and as such we ask that you
understand if the weather,traffic, etc.cause a delay or cancellation of an installation appointment. We typically do not schedule
more than a day or two in advance to try to avoid such issues.
6. Our Worksite. We like to set up our worksite as close to your windows and doors as possible and generally your driveway is the best
spot. If using the driveway will block a garaged car, please be ready to pull it out upon arrival.
7. Alarm Systems. For those of you who have alarm systems,the alarm company should be notified and advised of our job. They will be
responsible for the disconnection and reconnection of your alarm system.
8. Where do we start? Upon arrival,the crew leader will survey the job and determine where to begin. If you have a preference.feel free to
advise us and we will accommodate to the best of our ability. Because we work in stages (i.e., removal of old windows, setting the new
window,wrapping of exterior. etc.),we don't complete the job one window at a time.The job moves along in a rolling progression where
each operation is done on all windows at the same time. This produces a quality job.
9. If the job takes more than a day,will there be any openings in my house?Of course not.We only remove that which can be reinstalled in the
same day.Although there may not be a complete window, it will be weather-tight and secure for overnight. (Please no critiquing at this time).
10. Pets. We love furry,four-legged creatures; however, we need your help in supervising them. We are not always able to close a gate or
door behind us when carrying a window.so please keep them in a safe place.Our job description does not include scampering down the
street after Fido with new found freedom. Many people say, don't worry,he doesn't bite, but many installers have been bitten.So please
secure dogs that have an aggressive bark towards strangers.
11. Expect some dust, noise and general disruption of your living space. Construction work can sometimes be messy depending upon
the scope of your job. It's an unfortunate reality of remodeling, but we do our best to keep things under control. We appreciate your
patience and understanding during the job and until everything is finished. Even after we have cleaned up, it is advisable to survey the
areas for something we may have overlooked (i.e., kids rooms, baby's room).
12. *Damage to walls and old trim stops. For those of you who have old aluminum and steel windows and are replacing them due to
sweating and damaging of the walls be advised that all water damage plaster will most likely fall out. In addition, all the patch work you
have done over the years will tall out also. This is normal;however, we are not plaster experts,so the repair to those walls would best be
left to the experts. In some cases due to out of square openings, new trim is required to make the window look good. *Unless noted
on the contract new trim will not be provided or installed by us. You can expect to do some touch up painting on the trim after the
installation of your new windows.This is not always necessary and is usually minor if it occurs. If your trim stops around your sashes are
very old, dry,and brittle,they may snap and crack upon removal. It this happens. we can leave them off if you please, or for a small up
charge, replace them with newer ones. Many of the old style stops are no longer available so we would replace the entire window with
newer style stops.Should we discover any hidden damage to the frame or wall area we will advise you before we proceed. Should you
decide to replace or repair anything,the price will be added to your balance.
13. Relax and enjoy the show. After we've been introduced to your home, feel free to run errands, take a walk, or just relax. If a question
should arise: by all means ask the crew leader for clarification.We enjoy people who are interested in what we do, and most customers
are intrigued with the process.We do get nervous, however,when a customer constantly hovers over our shoulder.Like any professional.
we're always happy to answer questions, but we appreciate being able to concentrate on our work without interruptions and distractions.
This ensures a safe and quality installation.
14. Past Due Balances are subject to a service charge of 1.5% per month. In the event that this amount is placed in the hands of an
attorney for collection, the purchaser agrees to pay all costs of collection, including a reasonable attorney fee. Return check fee is $50
(fifty dollars).
Salesperson Home Owner
P.S. Now would be a good time to review contract with the salesman to be sure of your order options and work to be done. Only the
items and services on the contract will be done. if you have any questions whatsoever, now is the time to ask.
Window World of Western Massachusetts may not require an acceleration of payments as specified in the payment section (front) for the
reason that he deems himself or the payments to be insecure. However,where the contractor deems himself to be insecure he may require as
a prerequisite to continuing said work that the balance of funds due under the contract,which are in possession of the owner,shall be placed
in a joint escrow account requiring the signatures of the home improvement contractor and the owner for withdrawal.
Arbitration: Window World of Western Massachusetts and the PURCHASER(S) hereby mutually agree in advance that in the event
Window World of Western Massachusetts has a dispute concerning the contract, Window World of Western Massachusetts may
submit such dispute to a private arbitration service which has been approved by the Secretary of the Executive Office of Consumer
Affairs and Business Regulations and the consumer shall be required to submit to such arbitration in M.G.L. c 142A.
Window World Owner
Date Date
NOTICE:The signatures of the parties above apply only to the agreement of the parties to alternate dispute resolution initiated by the contractor.
The owner may initiate dispute resolution even "where this section is not signed separately by the parties."
This Window World-Franchise is independently owned and operated by Window World of Western Massachusetts,Inc.under license from Window World,Inc.
vVM we 08-16