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32C-024 (11) TI.B.A! SW — 30 TICKET VALIDATOR INSTALLATION GUIDE low 0 0 Ticket Validator—Installation Guide Rev. 1.3 Features SW=30 Ticket Verifier Motorized barcode scanner Exit Terminal Monthlies/Employees Access via proximity card, magnetic stripe cards, AV]or key-pad Credit Card Reader Standard 14.0 Receipt Printer Standard C -- I Single Channel Loop Detector Standard o'°-' Customer Display Standard; backlit OLED display Intercom Standard; digital or VOIP intercom are optional Surge Protection Built-in data-line surge protector Hotel or Congress Ticket Optional o Operation Processor Embedded industrial controller o U a a T Communication& Network RS-485 industrial communication or TCP/IP o ethernet communication ° Clock Built-in, backed up by lithium ion battery; keeps clock and data for up to 10 years Off-Line Operation Full off-line mode enabled Management Monitoring Transaction and all events monitored on-line Housing-Stainless Steel 18.8" 47.6cm Measurements 14" (35.6 cm)width; 18.8" (47.6 cm) depth); 49.3" (125.3 cm) height Weight 77 Lbs. (35 KG) Color(Housing) Blue-RAL 5012,or Silver-RAL 9007, or MM Q N White-RAL 9010 Locks Two separate locks for maintenance and to empty ticket container 0.0" Electrical 1 S.Scm Power Consumption 240 W (640 W with heater) 14.8" 37.7cm N Power Supply 100-240 VAC/50-60 HZ Operating Voltage 24 VDC 4.0" 10.2cm Environmental Conditions Operating Temperature -40 to 122°F (-200 to 50°C) with heater C RB IP Rating 54 13.4" 34cm 11.3" Regulatory 28.6cm Safety • UL 60950-1:2007 C E • CAN/CSA-C22.2 No. 60950-1-07 a" J""` EMC • FCC Part 15, Subpart B, Class B jFArt" • CE FOOTPRINT PARKING SYSTEMS I.B.A. pA Memherof Af<on Induxtries Group Subject to design and functionality changes until product shipping. T.I.B.A •5126 South Royal Atlanta Drive •Tucker,Georgia 30084 • U.S.A. •770.491.7586 Phone•770.934.3384 Fax•www.tibaparking.com r_X1t Veri�er` The SW-30's modular design and intelligent engineering make it the industry's most reliable ticket receiving/payment device. This user friendly device processes paid/unpaid tickets and accommodates monthly card- holders with a backlit LCD display and intercom for communication with patrons. TIBA's logical design allows for the addition of AVI, hotel room l key and barcode readers without costly up-charges or additional devices in the lane. ty�' TIBA's engineers succeeded to create a simple and reliable design. The unit consists of an off-the-shelf receipt printing/ticket scanning/transport device, power supply, bill acceptance/dispensing components, main board, 1/0 board and display. When changing receipt paper the interior of the unit conveniently slides out for easy access. Also there is a convenient access panel to remove the processed tickets without taking the machine out of operation. Additionally all TIBA products have on-board communications isolators. 0 Standard: • Motorized barcode reader to scan and ingest tickets • Magnetic card reader to accept credit cards, debit cards �t and hotel room keys • Receipt printer • Proximity reader for monthly porkers • Backlit OLED display • Build-in Intercom • Communications line surge protector • Stainless steel construction. Optional: • VOIP intercom PARKING SYSTEMS • Magnetic card reader for hotel guests, value cards and I.B.A.majo credit card users AMember of Af-1--i-Group ATLANTA,GEORGIA U.S.A. 5126 South Royal Atlanta Drive Tucker,Georgia 30084 U.S.A. 770.491.7586 Phone 770.934.3384 Fax www.tibaparking.com , '' ID 022014-UM-V4.0-01 Page 57 mi P:\0.KI\"O St StEAli �LB.A. TIBA User Manual Appendix B-Ordering information Appendix C - Product Specifications Features MP-30 Ticket issuing "'s',O'-' 6arcode printing via heavy-duly thermal printer Ticket Monthlies/Employees Access via proximity cord,magnetic stripecords, AVI,barcwde or keypad Dispenser Ticket Retraction Standard Customer display Standard:backlit TFT display Intercom Optional:analog,digital or VOIP intercom [ 14n Heater Standard Data-Line surge protection Built in Hotel or value card Standard Operation Processor Embedded industrial controller i s e Communication&Network RS-485 industrial communication or TCP/IP € :y ethernet communication — Clock Built in;backed up by lithium ion battery; • u keeps clock and data for up to 10 years Monitoring Transaction and aN events monitored on TMS software in real time Off-Une Operation Full offaine mode enabled cues Housing—Stainless Steel rlTn Measurements 14"(35.3 cm)Width;18.7"(47.6 cm)Depth 49.5"(125 cm)Height Weight 1271bs.(57 lid Color(Housing) Standard:Whits RAL 9010 Optional:Custom colors available Locks Device lock [37.9an] Gedrical 4.sti Voltage 100.240V AC 5060 HZ [taxm] Current 5.3A max.with heater Power Consumption 650W with heater Operating Voltage 24V DC Isis scml &Mronment Conditions [xascm] rag" Operating Temperature —4°to 122°F(-201 to 50'C)with heater n.sM IP Rating 54 13� Regukatory 009- /' Safety •UL60950-1:2007 •CAN/CSA{22.2 No.609501-07 [n9S`iml lows.] ,F. EMC •FCC Port 15,Subpart B,Class B snoneNr •CE EMC PARRDta SYSTIRM hB.Ao Subject to design and kwoonaliychanges until product shipping. 022014-UM-V4.0-01 Page 56 'RAI�ti S1SILM5 TIBA User Manual Appendix B- Ordering information Appendix B - Ordering information Item Item Part Description Part Number Type Ticket paper roll for Custom Printer MP-30 paper roll/110gr-Custom- , Paper Top-coated with back preprinted 959-1000-20-STD Roll disclaimer/each roll bagged. Ticket paper roll for TIBA Printer MP-30 paper roll/ 140gr-TIBA-Top- Paper coated with back preprinted disclaimer 959-1000-21-STD Roll /each roll bagged. For ordering consumables,please contact your local TIBA dealer. 022014-UM-V4.0-01 Page 55 I.B.A. TIBA User Manual Appendix A— Loop Detector Sensitivity Table A-1: DIP Switch Settings No. Function ON OFF 10 EXTENDED TIME 2SECS OFF 7,8,9 SENS 0.02% - S7/S8/S9 7,8,9 SENS 0.01% S9 S7/S8 7,8,9 SENS 0.05% S8 S7/S9 7,8,9 SENS 0.1% S8/S9 S7 7,8,9 SENS 0.2% S7 S8/S9 7,8,9 SENS 0.5% S7/S9 S8 7,8,9 SENS 1% S7/S8 S9 7,8,9 SENS 2% S7/S8/S9 - 6 FREQUENCY LOW HI 5 ASB ON OFF 4 FILTER 2 SEC OFF 3 PERM.PRESENCE ON OFF AMW 2 PULSE MODE UNDET DET 1 PULSE TIME 1 SEC 0.2SEC NOTE:Recommended DIP switch is#8 set to ON. Other DIP switches should be in the OFF position 022014-UM-V4.0-01 Page 54 �s ■ hnRKl"O S151LM5 I.B.A. Appendix A - Loop Detector Sensitivity A. 1 Sensitivity Settings Table A-shows all the configurations for the loop detector sensitivity settings. "' Configuration flexibility is assured by the eight DIP switches which can be set to provide a range of sensitivity settings. The values are listed in the table below, and are defined by DIP switches 7, 8, 9 on the loop detector. NOTE:Two types of Loop Detector are available(Dip-switch type and digital).The difference between the two is-the dip- switch type setting are done via the DIP switches and the Digital type settings are done via the EDIT buttons located on the front of the Loop Detector. 022014-UM-V4.0-01 Page 53 xmva sisru+% \ Q.B.A. TIBA User Manual Chapter 6 - MP-30 Troubleshooting Table 0-2: CUSTOM Printer Status The Status LED displays the printer status. In case of a malfunction,the color and the flashing frequency will change as indicated in the following Table: STATUS LED COLOR DESCRIPTION Turned on Green Printer ON and Operational-No error Communication status NR.Flashings Description 1 Receive data Flashing Green 2 Internal printer errors(parity,frame error,overrun error) 3 Misinterpret command 4 Command time out Recovering Error NR.Flashings Description 2 Heading over temperature Flashing Yellow 3 Paper end row 4 Paper jam :E=Power supply voltage incorrect 6 Cover open Recovering error NR.Flashings Description Flashing Red 3 RAM error 4 EEPROM error 5 Cutter error 022014-UM-V4.0-01 Page 51 PA¢KI\CI SIgITA1S LB.A. TIBA User Manual Chapter 6- MP-30 Troubleshooting EVENT POSSIBLE CAUSE REMEDY REMARKS Display: -Detector inappropriate Reset when no vehicle is on the Not active or sensitivity setting induction loop area. Predefined text other than"press for - Damaged detector Increase detector's sensitivity,then ticket" Reset when no vehicle is on the (Although a vehicle induction loop area. is on the induction loop area) Display: No communication with Restart power supply to: RS485 Main controller -Main controller. -Reset Ticket dispenser when no vehicle on induction loop area. Radio frequency No communication with Restart power supply to: reader prevents Main controller Main controller. entrance from valid -Reset Ticket dispenser when no proximity badges vehicle on induction loop area. Radio frequency reader is Call authorized technician. damaged Magnetic card reader Magnetic card damaged Replace magnetic card. does not read magnetic card Magnetic reader damaged Clean magnetic reader with special cleaning card. Barrier does not open Printer's out-feed sensor Clean interior printer. damaged Damaged relay on Replace Termination connection connection board board. By authorized technician Damaged controller Replace equipment controller. By authorized technician 022014-UM-V4.0-01 Page 50 rnxx�>c zisrze�s I.B.A. TIBA User Manual Chapter 6- MP-30 Troubleshooting Chapter 6 - MP-30 Troubleshooting 6. 1 Introduction The events are based on the most frequently occurring problems which have been reported at our clients' sites. Table 0-1:Troubleshooting Chart EVENT POSSIBLE CAUSE REMEDY REMARKS Bar coded ticket is Paper jam Open printer's head cutter unit. not dispensed Release paper Insert new paper roll. Bar coded ticket is Damaged paper roll Check the core of the paper roll. not dispensed Change if needed. repeatedly The print is not bold Damaged paper Check printing with a new paper roll. enough Adjust printer—contact local dealer The printer is not adjusted office. Non-uniform print Paper dust in the printer Clean printer's interior Adjust printer's head—contact local Printer's head not in dealer office. position "Printer cover open" Printer head unit is not in Verify that printing lever is in locked on TMS locked position position. "Printer failure"on No internal communication Check serial connector RS 232 is in his TMS between printer and place. equipment controller Check power supply wires are connected. Restart power supply to ticket dispenser using circuit breaker when no vehicle is on the induction loop. 022014-UM-V4.0-01 Page 49 PARKf.fJ S15TEMS LB.A. TIBA User Manual Chapter 5 -MP-30 Maintenance 5.3 Cleaning the Custom printer Clean paper scraps if there are on the following regions(indicated a in the figure): • in-feed and out-feed openings • cutter opening • ejector roller a 0 0 � b y "►• a C - Once a month remove accumulated paper dust from the upper plastic slide and around the paper out-feed sensor. Use a soft alcohol-moistened cloth and dry compressed air to clean the sensors. - Use soft cloth and dry compressed air to clean printer roller and printer surroundings. a=Upper plashe sfide 6=Paper presence sensor c=Notch sensor a d d=Paper outfeed sensor '4 - • • • 44V& �e 022014-UM-V4.0-01 Page 48 Auk PnRAI\U STSIEMS I.B.A. TIBA User Manual Chapter 5 - MP-30 Maintenance 5.2 Cleaning the TIBA printer Clean paper scraps if there are on the following regions (indicated a in the figure): ■ in-feed and out-feed openings ■ cutter opening ■ ejector roller Press on the green release clasp to open up the paper path entrance opening. By pushing the opening lever downwards,the printer head will open. 4 s Once a month remove accumulated paper dust from the upper plastic slide and around the paper-out feed sensor.Use a soft dry cloth and compressed dry air. 022014-UM-V4.0-01 Page 47 r,�e oss'icros I.B.A. TIBA User Manual Chapter 5 -MP-30 Maintenance NOTE:Before implementing the weekly maintenance procedures(see Table below)make sure that you have the following materials available: • Paper roll replacement • Dry air spray • Cleaning card Table 0-1:Weekly Maintenance procedures Sub-component Task Description Date Performed By 1. Check printing quality+barcode quality. 2. Clean path of paper through printer from Ticket printer dust or pieces of paper.Use air spray. 3. Check that time and Date are correct. 4. Replace paper roll if needed. Push button Check push button+lamination. 1. Check push button+Illumination. AAW Loop Detector 2. Loop detector check—Check dispensing of a ticket only when vehicle is present. Empty inner housing from any papers, roll Inner Clean cores or other material that does not belong to equipment. 1. Check barrier—change barrier toggle button between Open and close command, and Barrier Test insure that the gate is working properly. 2. Check gate closing loop—check if the gate closes automatically after a car passes the closing loop. Communication Check communication from management Test software. Should be 97% 1. C lean magnetic stripe slot with cleaning Magnetic Stripe card. Reader(If exists) 2. Check magnetic stripe reader with a magnetic stripe card for acknowledgement that message appears on the display. 022014-UM-V4.0-01 Page 46 � rnxkL•o srsrzms LB.A. Chapter 5 - MP-30 Maintenance 5. 1 Introduction Due to the fact that the ticket dispenser is designed for heavy duty performance, there is no need for extensive maintenance operations. For printer maintenance instructions see chapter 5.2 and 5.3. 5.1.1 Preliminary Instructions Some of the maintenance operations demand special training and this is to be performed only by licensed technicians. When cut off power supply is required switch off the circuit breaker . ■ If possible,do not carry out maintenance operations during peak hours. ■ Cleaning operations are to be done with proper cleaning materials and using a dry air spray. 5.1.2 Preventive maintenance Preventive maintenance operations are to be carried out on a weekly basis.The operations are as follows: ■ Inspect cable connection regions and see that there is no residual moisture ■ Clean printer surrounding ■ Clean magnetic track reader. Inserting a cleaning ticket into the transport route and the magnetic heads. 022014-UM-V4.0-01 Page 45 I.B.A. NUMEMENOW TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions 4.5 List of common messages Displayed Message Description ** Not active ** or Lane name Machine is on standby mode and waiting for a vehicle to be present on the presence loop. or Parking lot name Tag not on list Monthly or guest card does not exist in the system. Card holder name Machine is reading the card holders badge, but no Car not a loop vehicle is present on the presence loop. Machine is reading the card holders badge, but Card holder name card number is recognized as currently inside the Already in lot without a prior exit, (Anti pass back violation) . ** Inactive ** Machine Disabled for all customers <A> from the management software. ** Inactive ** Machine Disabled for transients <R> from the management software. ** Inactive ** Machine Disabled for monthlies <M> from the management software. Remove Card Magnetic stripe card was inserted in card reader QUICKLY and ready to be pulled out. Prepaid reservation barcode has been used Used Voucher previously. Present runner Valet ticket was scanned and awaiting runner CARD! badge to be presented. 022014-UM-V4.0-01 Page 43 I.PA%KI50 sr STLNS LB.A� A. TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions 4.4 Opening the barrier by the parking attendant There are several possibilities to open the barrier by a parking attendant: ■ Using permitted proximity card or permitted magnetic card ■ By remote command from the management software 022014-UM-V4.0-01 Page 42 PARKI\(1 S1 SILInS TIBA User Manual Chapter 4 -Ticket Dispenser- Operator Instructions 4.3.3 Near-end paper sensor The near-end paper sensor gives a warning to the operator to anticipate that the paper roll is about to finish and that a new paper roll replacement is required. 4.3.4 Printer Troubleshooting The printer troubleshooting is written as part of the whole ticket dispenser troubleshooting in chapter 6. 4.3.4.1 Operations and Real-time monitoring The management software has real-time monitoring and control capabilities to manage the parking equipment connected to the parking system network. • Real time monitoring: All transactions are displayed in real-time on the operator live screen. • Barrier control: Opens or closes remotely a barrier gate connected to a lane device either temporarily or until a new command is sent to the barrier.The barrier changes its state according to the user programmed schedule of the management software. QWARNING:Be aware that gate will close when no vehicle is present on the gate safety loop.Be aware to any pedestrian's, vehicles or other obstacles present in the lane or at the gate area before performing a gate close command. • Equipment status: Displays the equipment status in real-time and generates a pop-up window for selected messages. • Lane activity: Activates/deactivates a terminal either entirely or for selected user groups. The barrier changes its state according to the user programmed schedule of the management software. 022014-UM-V4.0-01 Page 41 ' . PA%Kn93Y'SITMS LB.A. TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions 3. Close the printer head. o 4. Insert gently the paper into the feed-in opening. The printer will pull a test paper length and cut it.The printer is ready to work. IVY 1�0 G� a Printer—Paper insertion 022014-UM-V4.0-01 Page 40 'naA'M1p sti5tPMS I.B.A. TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions 4.3.2.2 Procedure to feed paper through the CUSTOM printer. 1. Open the printer head and remove the old paper. Each time you change the paper, check the inside of the printer While pushing the opening lever upward,lift the printer head until it locks in open position as shown in the figures below 90°max O t � >d eso Printer—Opening the top cover(`head') 2. Insert a new paper roll into the paper holder.Put the paper roll on the support axles so it unrolls as shown in the fig below tiI 022014-UM-V4.0-01 Page 39 YARKnp St'Ri[At5 LB.A. AWAk TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions 4.3.2 Changing the paper roll 4.3.2.1 Custom Printer - How to load paper - preparations The paper roll used by the Ticket Dispenser,utilizing the TIBA Printer is a heavy duty 110 Gr.thermal paper roll. Disclaimer � Print surface f or blank / Roll paper Print surface Roll paper - Disclaimer or blank Paper Tip status NOTES: 1.The paper roll type used in the Ticket dispenser printer shall only be paper roll than have been certified by the manufacture. Using paper media that is not certified by the manufacture may result on warranty waiver of the manufacture. 2.Do not use roll paper whose print surface is facing inside. - Cut the leading edge of the thermal paper straight, as shown in below. Good example Good example Bad example I f uk YET ai caoer p� N Paper Tip status NOTES: The leading edge of the thermal paper should be cut ` straight without wrinkles or tears. 022014-UM-V4.0-01 Page 38 1 TnAKt\Y15T'ST[M5 I.B.A. TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions 4.3.1 Connections The printer is equipped with a 2-pin male Molex connector for power and a D139 connector for communication. of CJ &TATUS O LM F®O FOW FE8]O As= UPS a 2 0 2 a � Pin 1 MOLEX FEMALE OPPOSITE VIEW SIDE CONNECTOR 2 PIN OF CABLE INSERTION Power Supply 022014-UM-V4.0-01 Page 37 PAAKnO SI'SIETiS LB.A., TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions 4.3 CUSTOM Printer description The CUSTOM Ticket Printer used in the MP-30, is a heavy duty machine. It enables full automatic dispensing of the bar coded ticket and if needed will also retract the operation. 2 01,E o y,R Nt �m c 8 V h 4 5 3D front view of the CUSTOM Ticket Printer 6 a ® � 5 2 °04a 4 sx 1 2 � 3 DX 3D rear view of the CUSTOM Ticket Printer 2-Cutter 3 - Serial connector RS232 4-USB connector 5 -Power supply connector 6 -Out feed 022014-UM-V4.0-01 Page 36 RK:1=40 TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions 1. Feed the paper from the Paper Feeder AM 4.2.3 Near-end paper sensor The near-end paper sensor gives a warning to the operator to anticipate that the paper roll is about to finish and that a new paper roll replacement is required. 4.2.4 Printer Troubleshooting The printer troubleshooting is written as part of the whole ticket dispenser troubleshooting in chapter 6. 022014-UM-V4.0-01 Page 35 I.B.A. TIBA User Manual Chapter 4 -Ticket Dispenser- Operator Instructions 4. Press on the green release clasp by pushing the opening lever downwards.The printer head will open and expose the paper path. I 5. Release the old paper, lock back the mechanism with the green lever and lock the printer back in place. i 022014-UM-V4.0-01 Page 34 I.B.A. TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions 4.2.2.2 Procedure to feed paper through the TIBA printer. 1. Remove the old paper roll by pulling the paper out of the printer from the paper feeder 2. Insert a new paper roll into the paper holder a. Nil _. 1. If you are not able to release the paper roll,press on the metal clasp to release printer head. i tiY 022014-UM-V4.0-01 Page 33 PAAKL\'p S45TEM5 LB.A. TIBA User Manual Chapter 4 -Ticket Dispenser- Operator Instructions 4.2.2 Changing the paper roll 4.2.2.1 TIBA Printer - How to load paper - preparations The paper roll used by the Ticket Dispenser,utilizing the TIBA Printer is a heavy duty 140 Gr.thermal paper roll with a sensor black-mark printed on the back of the ticket. / Disclaimer Print surface \ f or bunk \ ,' /� O ` d Roll paper Print surface Roll paper Disclaimer or blank NOTES: 1.The paper roll type used in the Ticket dispenser printer shall only be paper roll than have been certified by the manufacture. Using paper media that is not certified by the manufacture may result on warranty waiver of the manufacture. 2.Do not use roll paper whose print surface is facing inside. Cut the leading edge of the thermal paper straight, as shown below. Good example Good example Bad example tl Ti a!� 7 0! NOTES: The leading edge of the thermal paper should be cut straight without wrinkles or tears. 022014-UM-V4.0-01 Page 32 TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions 4.2.1 TIBA Printer Connections E ; - Power& �vljj Communication connection Printer dip switch TIBA Printer connections 022014-UM-V4.0-01 Page 31 ■ ■P.\AKIM1"t'I 51'SILMS LB.A, TIBA User Manual Chapter 4-Ticket Dispenser- Operator Instructions iv a i w TIBA Printer—Opened view TIBA Printer—Open mechanism view t = TIBA Printer Controller Card 022014-UM-V4.0-01 Page 30 PARRI.N)14'SiQAS I.B.A. Chapter 4 - Ticket Dispenser - Operator Instructions 4. 1 Introduction Two types of ticket issuing printers are supported by the MP-30 Ticket Dispenser: TIBA Printer and CUSTOM Printer(Model VKP80-II). NOTE:If your MP-30 Ticket Dispenser is fitted with a CUSTOM printer,proceed to the relevant description(item 4.3). 4.2 TIBA Printer description 3-D view of Ticket Printer 022014-UM-V4.0-01 Page 29 AKIAp S15IVAS TIBA User Manual Chapter 3 -Ticket Dispenser- Driver Operation 1. Adding a parking charge to the guest folio and transmitting the relevant data to the parking system by an interface between the parking system and the hotel Property Management System (PMS). The guest will use his room key to access in and out through the lot. 2. Adding a parking charge to the guest folio,then swiping the guest room key in an encoding device to add the parking privileges 3. Scanning the parking ticket at a Desktop Validation Unit and convert it to an in and Out pass. 022014-UM-V4.0-01 Page 28 Amok QQIT6 S5'STLMS MANOWANOW TIBA User Manual Chapter 3 -Ticket Dispenser- Driver Operation Hotel Guest magnetic-stripe credential—Used by hotel guests for guest in&out transactions. 3.1.1.4 Permitted parking Entry or Exit is granted by either: • Presenting a valid proximity card at a lane terminal. • Swiping a valid magnetic-stripe card at a lane terminal. • Punching a valid pass code on a keypad at a lane terminal. • Presenting a valid AVI Tag while driving through an entry or exit lane. • Validating a vehicle tag number captured by an LPR camera while driving through an entry or exit lane. 3.1.1.5 Monthly access permits Monthly access permits are issued for periodic use of the parking area. The PARC system has a variety of parameter definitions,which enable modification in the access permit associated to a ticket dispenser.Full details are in the TMS Smartpark manual. The parameter definition system is organized hierarchically and can be applied to the following levels: • The specific lane equipment level(certain access restrictions can be applied to specific lane equipment which will affect all the vehicles entering through this lane). • The company level(the restrictions will affect all the vehicles registered under a specific company entering the lot). • The card holder level (the restrictions will affect the Monthly tag when entering into the lot). 3.1.1.6 Proximity badge (Optional) The proximity badge is similar to the monthly magnetic card. It allows access permission for a date range and/or a specific time period. To enter,the driver has to bring the proximity badge near to the radio frequency reader. If the badge is valid,the barrier opens. 3.1.1.7 Hotel guest parking Upon arrival,the guest pulls a parking ticket from an entry lane terminal.At the check-in,the front desk staff will provide parking access to the guest by either:- " 022014-UM-V4.0-01 Page 27 PTRKISiU ST'SRMS LB.A. TIBA User Manual Chapter 3 -Ticket Dispenser- Driver Operation Transient entry is granted by any of the following methods: • Pressing and pulling a time/date stamped ticket from an entry lane terminal. • Inserting a credit card to gain access by a ticket- less transaction—"Credit in—Credit Out" • Presenting a 1 or 2 dimensional barcode issued from TIBA Management software or third-party reservation system that has been associated with a pre-payment transaction. • Pay at an automated non-cash entry lane terminal. Payments are made with credit card or pin-less debit card. • Re-Entry is granted by presenting a valid registered pass. Transient exit is granted by any of the following methods: • Pay to a cashier on an exit lane. Payments are made with credit card,pin- less debit card, cash or validated ticket. • Pay to a cashier at a centralized location and then insert the paid ticked at an exit lane terminal. Payments are made with credit card,pin-less debit card, cash or validated ticket. • Pay at an automated Pay-On-Foot station and then insert the paid ticked at A"k an exit lane terminal. Payments are made with credit card,pin-less debit card,cash or validated ticket. • Pay at an automated non-cash exit lane terminal. Payments are made with credit card, pin-less debit card or a validated ticket. • Pay at an automated Pay-In-Lane exit lane terminal. Payments are made with credit card,pin-less debit card, cash or validated ticket. • Re-Exit is granted by presenting a valid registered pass. 3.1.1.2 Bar coded ticket When the vehicle driver presses the ticket request button the ticket printer prints a bar-coded ticket and dispenses it.The barrier will be raised after the driver takes the ticket from the ticket slot. 3.1.1.3 Magnetic Stripe card (optional) There are three types of cards that come into this category: Credit card-Inserting a credit card to gain access by a ticket-less"Credit in— Credit Out"transaction. Monthly magnetic-stripe credential- issued for date range and/or time period usage of the parking area. 022014-UM-V4.0-01 Page 26 � PARAL\'4 Sl STLNS I.B.A. Chapter 3 - Ticket Dispenser- Driver Operation 3. 1 Introduction -Driver Operation This Chapter deals with the operations that involve the Vehicle driver.There are several groups of users to whom these instructions apply: Transients(short and long-term parking) ■ Card Holders ■ Guest Reservations(such as pre-paid parking) • Hotel Guests • Remote Management 3.1.1 Operating Instructions The presence of a vehicle(car)near the Ticket Dispenser(indicating that the Loop Detector has been activated)can trigger an entrance process with the following possibilities: 3.1.1.1 Short and long-term parking (Transients) The entrance process enables the vehicle to park for a short or long term(usually time-based). The entry data is recorded when entering the parking area. The charge is calculated during payment operation. 022014-UM-V4,0-01 Page 25 PnAKIKOISSTEM$ TIBA User Manual Chapter 2-MP-30 Product Description 2.4.6 Power Supply Unit The power supply unit supplies the power to the MP-30 devices. The AC input voltage is converted to 24V DC.Normal operation of the power supply unit is indicated by a green LED. Figure 14: Power Supply Unit 2.4.7 Heater and Thermostat (optional) The heater and thermostat system enables keeping the ambient temperature to a predefined working temperature. 022014-UM-V4.0-01 Page 23 PnRKIS"P Sl'SlLMS LB.A. A"� TIBA User Manual Chapter 2- MP-30 Product Description NOTE:Depending on the Loop Detector,the sensitivity ` switch settings may be either by DIP switch settings or digital.The DIP switch type requires manual setting of the DIP switches and the Digital type can be set by pressing on the EDIT buttons located on the front of the Loop Detector (see Figure 12 and Figure 13). NOTE:The Loop Detector may be installed in the Barrier equipment.Before proceeding to change Loop Detector sensitivity settings,check where the Loop Detector is installed.If the Loop Detector is installed in the Barrier equipment,please refer to the Barrier manual. 2.4.5.1 Switch Selectable Sensitivity Sensitivity settings can be adjusted by eight switches which are available to enable configuration flexibility. The values are listed in Appendix A and defined by DIP switches 7, 8, 9 on the loop detector. 2.4.5.2 Reset To reset the device,press the Reset button.During reset,the detector performs a built in calibration,therefore it is recommended that no vehicle should be located in the induction loop area. NOTE:When resetting the device,it is recommended that no vehicle should be located in the induction loop detection area. 022014-UM-V4.0-01 Page 22 PIRKIKGS SI£MK I.B.A, TIBA User Manual Chapter 2- MP-30 Product Description Terminal Loop Block Detector I Figure 11:Terminal block and Loop Detector-Rear Cabinet Components 2.4.5 Loop Detector If there is a vehicle present on the induction loop near the Ticket Dispenser,it is detected by the Loop Detector device.The Loop Detector(shown in Figure 12 and Figure 13)triggers the Ticket Dispenser active mode. The vehicle driver can then activate the ticket printer pressing on the Ticket Request button. uoea.ui •�. r i Figure 12: Loop Detector—DIP Figure 13:Loop Detector—Digital Switch Model Model 022014-UM-V4.0-01 Page 21 � �R\ARI�O SYSITMS LB.A. TIBA User Manual Chapter 2- MP-30 Product Description 2.4.3 Rear Assembly sub-components The MP-30 Ticket Dispenser also has components mounted on a chassis, located internally at the rear of the cabinet. The components shown in Figure 10 are housed at the back of the MP-30 cabinet. They consist of: ■ Power Circuit Breakers • Power Supply Unit ■ Heater/Thermostat(optional) Terminal Block Board ■ Loop Detector •` Terminal Power Block Circuit Loop Breakers Detector Powerj� ., Supply Uni t Thermostat Heater Figure 10: Rear Cabinet Components 2.4.4 Terminal Block Board The Terminal Block Board(shown in Figure 10 and Figure 11) enables connecting wiring from several sources: ■ Front Panel assembly Circuit Breakers ■ Loop detector(optional) Heater and thermostat(optional) 022014-UM-V4.0-01 Page 20 PnR��4t4iF1N4 I.B.A. TIBA User Manual Chapter 2- MP-30 Product Description The MP-30 controller provides logic control,monitoring functions and communication with the Main controller. It includes the following: ■ Inputs activated by the logic ■ Outputs to switch currents through terminal pairs ■ LED indicators to provide operational status ■ Software configuration module The MP-30 controller receives inputs from the following devices: ■ Printer out feed sensor Access devices(e.g. Card Readers) ■ Main controller The MP-30 controller controls the following devices: • Printer • TFT Display • Barrier relays 2.4.2 Paper Feeder Support The Paper Feeder feeds the thermal paper to the printer. As shown in the Figure 9,three parts of the feeder are identified: ■ Paper roll ■ Roll axle ■ Paper Holder { a 4 0{ Figure 9: Paper Feeder Support 022014-UM-V4.0-01 Page 19 RAi.�a SY'SILMS LB.A. -4)#4. TIBA User Manual Chapter 2- MP-30 Product Description 2.4 MP-30 Ticket Dispenser Internal Components 2.4.1 Front Assembly sub-components 2.4.1.1 MP-30 Controller card The MP-30 Controller card is located on the inner side of the Front Panel. It can only be accessed when the sliding shelf is open. The card is placed at the top right- hand side of the sliding shelf chassis. e 0 Figure 7:Sliding shelf assembly—supporting the MP-30 Controller Card tl Figure 8: MP-30 Controller Card 022014-UM-V4.0-01 Page 18 Pnxx>w SSST[Mt I.B.A. TIBA User Manual Chapter 2-MP-30 Product Description 2.3.10 Front Panel Illumination Lights The Front Panel is illuminated by concealed lighting built into the top of the metal casing. 2.3.11 Housing The MP-30 cabinet consists of ruggedly constructed stainless steel which is designed for long-life duration of the unit. 2.3.12 Lock A lock is supplied with the MP-30 Front Panel to protect access to the interior of the housing by unqualified personnel. 022014-UM-V4.0-01 Page 17 PARA(.W SI'SIEMS LB.A. TIBA User Manual Chapter 2- MP-30 Product Description The printer consists of: ■ Printer control board Printing mechanism Cutter and ejector See detailed information about both printers in chapter 0. 2.3.4 Proximity Card Reader (optional) The Proximity Card Reader provides access to card holders. 2.3.5 Magnetic Strip Reader (optional) The Magnetic Strip Reader,reads credit cards, magnetic stripe monthly cards (monthlies), and hotel room keys. 2.3.6 Voice Annunciator (optional) The Voice Annunciator is a pre-programmed unit with voice messages which assist the vehicle driver to perform whatever operations are necessary to enter successfully the parking complex. 2.3.7 Intercom The intercom allows the vehicle driver to communicate with the operator. The intercom system includes the following parts: Speaker ■ Microphone ■ Call button 2.3.8 Issuing Button After receiving the appropriate prompt on the TFT screen,the driver should press the Issue button to receive the parking ticket. 2.3.9 QR Barcode Scanner (optional) The QR Barcode scanner allows receiving a parking ticket with specific pre-set rates such as pre-paid parking reservations or card holders with barcode credentials. 022014-UM-V4.0-01 Page 164 PARAIAO S\;T[MS I.B.A. TIBA User Manual Chapter 2 -MP-30 Product Description Figure 6: MP-30 Front Panel Assembly(shown with sliding shelf extracted) 2.3.2 TFT Display The TFT Display screen(Figure 5) displays the necessary instructions to the vehicle driver(customer), such as: ■ "Press for ticket" . "Please drive in" ■ "Card not valid" ■ "Unknown card" And more.... 2.3.3 Ticket Slot The ticket printer prints a bar-coded ticket with the time of entry. The ticket is then cut and ejected from the Ticket Slot(Figure 5). Two types of printer are available: • TIBA Printer • CUSTOM Printer NOTE:The TIBA type printer is compatible with a 1-D scanner. 022014-UM-V4.0-01 Page 15 �I B.A. TIBA User Manual Chapter 2- MP-30 Product Description 2.3 MP-30 Ticket Dispenser Front Panel Figure 5 shows the main items of the Front Panel which are accessible to the vehicle driver on entering the parking area. Front Panel Lock _ Illumination g TFT Li hts Display Intercom Ticket Ticket slot ' Hold Proximity Card cae4 Reader(optional) Magnetic Hem strip _.__..._. Ticket Reader Issuing (optional) button Cs.A. QR Barcode Voice — 4 Scanner Annunciator Figure 5: MP-30 Ticket Dispenser Front Panel 2.3.1 Front Panel components The Front Panel and its components (as shown in Figure 6), are mounted on a sliding shelf assembly. This enables easy accessibility to these components. 022014-UM-V4.0-01 Page 14 MRRL\q S1 ILMS I.B.A. TIBA User Manual Chapter 2-MP-30 Product Description Cabinet(shell) Rear Cabinet Front a Panel ° o O Pedestal Pedestal Door e Figure 03:MP-30 Ticket Dispenser Parts(3-dimensional View) 00k, Cabinet(shell) Ream Cabinet Rear 1 chassis(internal) Cabinet Front �Q Panel o i Pedestal Sliding shelf Unit Figure 4: MP-30 Ticket Dispenser Parts(View of extracted front Panel) 022014-UM-V4.0-01 Page 13 P.\RAIACI SSS\TAIS LB.A� *"*a TIBA User Manual Chapter 2-MP-30 Product Description 2.2 MP-30 Overview The following sections describe the main MP-30 Ticket Dispenser components. These consist of the Front Panel items(such as the various access options and intercom) and internal components, located inside the assembly which is accessible by extracting the sliding shelf. Other components (such as Power Supply, Loop Detector and heater)installed at the back of the unit are also described. The Ticket Dispenser is a part of the access(entry)control mechanism. It issues bar-coded tickets,reads pre-coded tickets and accepts credit card-in transactions. The access data can also be saved in the Main controller data base. The MP-30 Ticket Dispenser unit enables the following functions: • Dispensing a ticket • Access permission • Communicate with an operator NOTE: The names relating to different parts of the MP-30 Ticket Dispenser unit are clearly shown in Figure 03 and Figure 4. AWA 022014-UM-V4.0-01 Page 12 109* R\ARI.W SIStENi I.B.A. TIBA User Manual Chapter 2-MP-30 Product Description 2.1.1 MP-30 Features The MP-30 Entry Terminal includes the following: • Ticket issuing Fast,on-the-fly barcode printing via heavy- duty thermal printer • Monthlies/Employees Access via proximity card,magnetic stripe cards,AVI,barcode or keypad • Ticket Retraction Standard • Customer display Standard:backlit TFT display • Intercom Optional: analog,digital or VOIP intercom • Heater Optional • Data-Line surge protection Optional (built in) • Hotel or value card Optional 022014-UM-V4.0-01 Page 11 � �PARICnU SYSTCMS LB.A. TIBA User Manual Chapter 2- MP-30 Product Description NOTE: this manual is primarily concerned with the MP-30 Ticket Dispenser unit which is shown in Figure 2(see unit on the lower left-hand side). INTERNET Credit Card FIREWALL Dearing"o e �p Router Main PARCS Credit Card i Server Server o H Main PARCS Controller Entry 1 Automatic Exit Station 1 Pay Station Station 1 1 � 1 L- — — — — — — — - Figure 2:Typical Parking System Network 022014-UM-V4.0-01 Page 10 �R f♦ PARKLW SI'Si4MS I.B.A� Chapter 2 - MP-30 Product Description 2. 1 Introduction A typical Parking System (shown in Figure 1) consists of various hardware and software units.Amongst these units is the MP-30 Ticket Dispenser. Figure 1 shows % * the MP-30 as part of an overall parking system. T i MP-30 Ticket Dispenser <✓'�1 Figure 1:Typical Entry/Exit Parking System 022014-UM-V4.0-01 Page 9 �rnx.'na sysrzMs LB.A. TIBA User Manual Chapter 1- Before You Start Safety Guidelines 1.3.5 Safety on site Q WARNING:Verify that the unit is always locked to avoid endangering third parties. Attention: Verifiez la cloture du systeme pour eviter des degdts aux vehicules passants.. QWARNING: Select recognizable warning signs to the drivers approaching the entrance. Attention:Installez des signaux respectifs pour prevenir ceux qui approchent la la barriere QWARNING:Ensure that the barrier's danger zone is clearly marked to avoid pedestrians and unauthorized vehicles access. Attention:Signalez la zone dangereuse au pietons et aux vehicules dont l'entree est interdite. QWARNING: The structure of the parking lot should be completed before installing the parking equipment described in this manual.Dirt, dust and building implements can endanger the sensitive electronic parts and other mechanism included in the system. Attention:Le bdtiment devrait titre fini avant Pinstallation du systeme. L'ambiance pousWreuse peut endommager les composants electronique du systeme aussi que d'autre mecanismes. 022014-UM-V4.0-01 Page 7 P�RAI\G SISITMS LB.A. TIBA User Manual Chapter 1 - Before You Start Safety Guidelines QWARNING:Public network connection:The telecommunication wiring in the building may be damaged or present a fire hazard in case of contact between exposed external wires and the AC power lines.In order to reduce risk,there are restrictions on the diameter of wires in telecom cables,between the equipment and the mating connectors.To reduce the risk of fire,use only No.24 AWG or larger telecommunication line cords. Attention: Cablage pour reseau de telecommunication: Les cables appartenant au reseau de telecommunication du batiment peuvent presenter un risque dans le cas que les cables,exposes, sont en contact avec les lignes de tension AC. Pour reduire les risques it y a des restrictions en ce qui concerne le diametre des cables de telecommunication. Utilisez les cables Num 24 AWG ou plus larges pour diminuer les risques d'inflammation 0 WARNING:Voltage adjustment:Before connecting the product to the power line,make sure the voltage of the power source matches the requirements of the product,as marked on the label located near the power connectors. Attention:Reglage de tension: Veuillez que la tension de la source d'alimentation soil conforme a la tension de consommation du materiel(Affche sur 1'etiquette pres des connecteurs de tension) QI, WARNING:Before working on equipment connected to the power line or telecommunication lines,remove jewelry or any other metallic object that may come into contact with energized parts. Attention:Otez les objets metalliques que vous portez avant d'approcher du materiel sous tension. QWARNING:Battery precautions: Caution:To eliminate the risk of battery explosion,the battery should not be replaced by an incorrect type.Dispose of used batteries according to the instructions. Attention:Precaution batterie Remplacez une batterie avec une autre du Wme type pour eviter les risques d'explosion. Debarrassez les batteries usees selon les instructions en cours. 022014-UM-V4.0-01 Page 6 PgAKIM1"0 SIST[MS I.B.A. TIBA User Manual Chapter 1 - Before You Start Safety Guidelines 0 WARNING:High voltage:Disconnect the product from the power line before removing the cover.Any adjustment and maintenance of the opened device should be done only while the device is disconnected from its power source and should only be performed by qualified personnel. Attention:Haute tension: Coupez Palimentation du systeme avant d'61er le couver Tout operation de reglage ou maintenance sera faite quand le syWme est debranche Ces operations seront faites par des personnes qualifiees. QWARNING: Grounding:Always make the ground connection first and disconnect it last.Do not connect telecommunication cables to ungrounded equipment.Make sure that all other cables are disconnected before disconnecting the ground.Grounding is provided by connecting the mains plug to a wall socket with a protective earth terminal.The earth lug should be connected to the protective earth at all times,by a wire with a diameter of 16 AWG or wider. Attention:Brancher a terre:R est obligatoire de brancher a terre en premiere et la couper a la fin Veuillez a ne pas connecter des cables de telecommunication a du materielle qui nest pas brancher a terre.11 est recommande de brancher a terre la prise principale d'alimentation. La cable de connexion aura au moins le diametre 16 AWG. Q WARNING:Make sure that the electrical installation complies with local codes. Attention: Veuillez que Vinstallation electrique soit conforme a la reglementation existante dans votre pays. QWARNING:Make sure that a readily accessible device,suitably rated and approved,with clearly marked On and OFF positions is installed in the equipment. Attention: Un interrupteur,facilement reconnu et utilisable ayant la mesure appropriee et approuve, est installe sur le materiel. QWARNING: Suitable for mounting on concrete or other non- consumable surface only. Attention:11 est recommande d'installer le syW me sur des fondations de beton ou pared(materiel non inflammable). 022014-UM-V4.0-01 Page 5 R\iATO51SPCMS LB.A. TIBA User Manual Chapter 1 - Before You Start Safety Guidelines QWARNING:Maintenance operations should be conducted using authorized spare parts. Attention:Dans le cas de remplacement, it faut utiliser seulement les pieces de recharges autorisees 1.3.4 Power Supply safety instructions Alimentation,Electricite Q WARNING: All installation should be in accordance with valid national standards and regulations. Attention:Les installations electriques seront conformer a la reglementation existante dans votre pays. AWARNING:All brands circuits for hard wired units must be suitable for the unit ratings. Aw Attention:Les fils electriques auront 1'epaisseur necessaire pour tenir Vintensite du courant. Q WARNING:Installation of the MP-30 Ticket Dispenser(especially the electrical connections)should be carried out by a licensed technician. Installation,assembly,removal and adjustment of additional electric components should also be carried out by a licensed technician. Attention:L'installation du syWme sera faite par un technicien autorisee T.LB.A. L'installation de nouveaux composants, les remplacements , les ajustements du materiel seront fais par un technicien autorW T.I.B.A.. QWARNING:It is necessary to read the related information about the electrical components to assure safe operation. Attention:11 est obligatoire de lire l'information concertante une composante electrique avant de Putiliser. 022014-UM-V4.0-01 Page 4 PARKI\p F5'FTCMF TIBA User Manual Chapter 1 - Before You Start Safety Guidelines L Hazardous voltage { Tension dangereuse 1.3.3 Operating safety instructions Q WARNING:The PARC system(including MP-30 Ticket Dispenser) operator should be someone instructed by the authorized dealer. Attention:L'utilisateur du systeme aura requ une formation respective pour utiliser le systeme QWARNING:The operator should conduct only the maintenance instructions given in chapter Oand should be previously trained to do so Attention:L'utilisateur menera seulement les instructions de maintenance ecrite dans le chapitre 0 et sera instruit pour le faire. WARNING:The MP-30 Ticket Dispenser should be used only for the designed purpose following the operation instructions in this manual. This unit is part of T.I.B.A.PARC system and should be used as such. Attention:Le systeme sera utiliser seulement pour les propos Monces dans ce manuel et suivants les directives ecrites dedans.La boite de commande acces automatique MP-30 faitparti du T.I.B.A.Parc systeme et sera utilise seulement dans ce contexte ll© WARNING:Avoid Injury Risks for cyclist,pedestrians,motorcyclist, and special vehicles. Attention:Il faut voire a ce que les cyclistes, les motocyclistes, les vehicules speciaux et les pietons n'auront aucun risque pendant les entrees. 0 WARNING:The MP-30 Ticket Dispenser should be used in conjunction with barriers authorized by the manufacturer. Attention:Le systeme MP-30 sera accouple a des barrieres autorisees par le producteur T.I.B.A.. 022014-UM-V4.0-01 Page 3 ■PARATOSYSiCAiS LB.A. TIBA User Manual Chapter 1 - Before You Start Safety Guidelines 1.2 General Safety Requirements • The Installer must ensure the integrity of the grounding connections. • TIBA equipment must be installed in accordance with the National Electrical Code. • Make sure that sufficient lighting is available while working on the Equipment. • Make sure you are familiar with the warning signals and labels affixed to the Equipment, and strictly observe the procedures to avoid the indicated hazards. 1.3 General Safety information The MP-30 Ticket Dispenser was subjected to severe quality control tests to enable long time usage,nevertheless,correct operation practices are recommended. The operator should read and completely understand the instructions written in this manual. The manufacturer will withdraw warranty obligations in case of damage caused by ignorance of the related instructions. 1.3.1 English / French Languages a NOTE ! ENGLISH LANGUAGE. Safety instructions icons Special instructions are given in the CAUTIONS and WARNINGS listed below with the relevant icon displayed. FRENCH LANGUAGE. Signaux et instructions de securite Les instructions ecrites dans les tables sont liees aux signaux suivants: 1.3.2 Icon Definitions Q CAUTION:Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. QWARNING:Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. 022014-UM-V4.0-01 Page 2 A"k I.B.A. Chapter 1 - Before You Start Safety Guidelines 1. 1 Overview This chapter describes the TIBA safety guidelines.The safety rules and warnings in this chapter must be read before beginning any work or maintenance operations on the equipment related to in this manual. These safety guidelines must be adhered to carefully. 1.1.1 Warning Definition Q WARNING: This symbol means danger.You are in a situation that could result in severe bodily injury.Before you work on any Equipment,be aware of the potential electrical hazards and become familiar with accident prevention measures. ATTENTION: Ce symbole est signe de danger.Vous risquez de graves blessures corporelles.Avant de travailler sur un appareil,vous devez avoir conscience des risques electriques encourus et vous familiariser avec les mesures de prevention des accidents. 1.1.2 Qualified Personnel Warning Q WARNING:Only trained,qualified personnel should install, maintain,or replace the Equipment. ATTENTION: Seules des personnes formees et qualifiees sont habilitees a installer,entretenir ou changer Hquipements 022014-UM-V4.0-01 Page 1 YTRR'IA�S4'STC1A5 TIBA User Manual About This Manual Related Documentation The following publications were created to assist sales and marketing personnel and service providers in understanding the TIBA MP-30 equipment. The information may also be of assistance in the installation and commissioning processes. The table below also lists other documents and their respective audiences which are related to the MP-30 equipment. Document Audience MP-30 User Manual Operator personnel MP-30 Installation Manual Installation personnel MP-30 Data Sheet Sales/Marketing personnel SmartPark User Manual Operator personnel Obtaining Documentation and Technical Assistance To obtain technical documentation related to our products,please contact your local TIBA representative. If you have questions or concerns about your parking equipment,please contact your local TIBA dealer. Your dealer contact information can be found on our web site, at: www.tibaparking.com/dealer For any additional assistance,please contact us at: supportAtibaparking com 022014-UM-V4.0-01 Page xi Kma s+sre�s I.B.A. TIBA User Manual About This Manual Document Conventions When applicable,this manual uses the following conventions. Convention Indicates Example Bold Names of windows,dialog On the Alarms menu... boxes,menus,buttons, and most other GUI elements Menu>Option Selection from a menu,or Select Update>View leading to another Objects command Italics New terms and emphasized Examples in text text Borders around text Notes,cautions,and See examples below warnings NOTE:Text set off in this manner presents clarifying information, specific instructions,commentary,sidelights,or interesting points of information. Q CAUTION:Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. Q WARNING:Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. TIP:Text set off in this manner includes helpful information and handy hints that can make your task easier. 022014-UM-V4.0-01 Page x ■ PTRKL\0 S5']ILNS LB.A. Aftk About This Manual Overview The MP-30 Ticket Dispenser User Manual describes how to use,maintain and troubleshoot the unit. Intended Audience "00"° The MP-30 Ticket Dispenser User Manual is intended for use by Parking Operators and qualified service personnel. Document Organization This manual contains the following information: • Operation • Troubleshooting • Operator Maintenance' 022014-UM-V4.0-01 Page ix --M,.xnq srsreMs B.A. List of Tables Table 5-1:Weekly Maintenance procedures................................................................................46 Table 6-1:Troubleshooting Chart..................................................................................................49 Table 4-2:CUSTOM Printer Status................................................................................................51 TableB-1: DIP Switch Settings.......................................................................................................54 022014-UM-V4.0-01 Page vii Aw 1'ARRT43M1SILMi I.B.A. List of Figures Figure 1:Typical Entry/Exit Parking System....................................................................................9 Figure 2:Typical Parking System Network....................................................................................10 Figure 23: MP-30 Ticket Dispenser Parts(3-dimensional View)...................................................13 Figure 4: MP-30 Ticket Dispenser Parts(View of extracted front Panel)......................................13 Figure 5: MP-30 Ticket Dispenser Front Panel..............................................................................14 Figure 6: MP-30 Front Panel Assembly(shown with sliding shelf extracted)...............................15 Figure 7:Sliding shelf assembly—supporting the MP-30 Controller Card....................................18 Figure 8: MP-30 Controller Card ...................................................................................................18 Figure9: Paper Feeder Support....................................................................................................19 Figure 10:Rear Cabinet Components............................................................................................20 Figure 11:Terminal block and Loop Detector-Rear Cabinet Components..................................21 Figure 12: Loop Detector—DIP Switch Model..............................................................................21 Figure 13: Loop Detector—Digital Model.....................................................................................21 Figure14: Power Supply Unit........................................................................................................23 022014-UM-V4.0-01 Page v ANN% Q.B.A. TIBA MP-30 User User Manual Contents 4.2.2 Changing the paper roll..........................................................................32 4.2.3 Near-end paper sensor...........................................................................35 4.2.4 Printer Troubleshooting.........................................................................35 4.3 CUSTOM Printer description..................................................................36 4.3.1 Connections............................................................................................37 4.3.2 Changing the paper roll..........................................................................38 4.3.3 Near-end paper sensor...........................................................................41 4.3.4 Printer Troubleshooting.........................................................................41 4.4 Opening the barrier by the parking attendant.......................................42 4.5 List of common messages......................................................................43 Chapter 5 - MP-30 Maintenance.............................................45 5.1 Introduction............................................................................................45 5.1.1 Preliminary Instructions.........................................................................45 5.1.2 Preventive maintenance........................................................................45 5.2 Cleaning the TIBA printer.......................................................................47 5.3 Cleaning the Custom printer..................................................................48 Chapter 6 - MP-30 Troubleshooting .......................................49 6.1 Introduction............................................................................................49 Appendix A - Loop Detector Sensitivity.................................53 A.1 Sensitivity Settings .................................................................................53 Appendix B - Ordering information........................................55 022014-UM-V4.0-01 Page iii rncary sysmms I.B.A. vn —_ TIBA MP-30 User User Manual Contents 2.3.1 Front Panel components........................................................................ 14 2.3.2 TFT Display.............................................................................................. 15 2.3.3 Ticket Slot............................................................................................... 15 2.3.4 Proximity Card Reader(optional)...........................................................16 2.3.5 Magnetic Strip Reader(optional)........................................................... 16 2.3.6 Voice Annunciator(optional)................................................................. 16 2.3.7 Intercom................................................................................................. 16 2.3.8 Issuing Button......................................................................................... 16 2.3.9 QR Barcode Scanner(optional).............................................................. 16 2.3.10 Front Panel Illumination Lights .............................................................. 17 2.3.11 Housing................................................................................................... 17 2.3.12 Lock......................................................................................................... 17 2.4 MP-30 Ticket Dispenser Internal Components...................................... 18 2.4.1 Front Assembly sub-components........................................................... 18 2.4.2 Paper Feeder Support............................................................................ 19 2.4.3 Rear Assembly sub-components............................................................20 2.4.4 Terminal Block Board.............................................................................20 2.4.5 Loop Detector.........................................................................................21 2.4.6 Power Supply Unit..................................................................................23 2.4.7 Heater and Thermostat(optional).........................................................23 Chapter 3 - Ticket Dispenser- Driver Operation ....................25 3.1 Introduction—Driver Operation .............................................................25 3.1.1 Operating Instructions ...........................................................................25 Chapter 4 - Ticket Dispenser - Operator Instructions ...........29 4.1 Introduction............................................................................................29 4.2 TIBA Printer description.........................................................................29 4.2.1 TIBA Printer Connections.......................................................................31 022014-UM-V4.0-01 Page ii rwxann svxrt.Ms I.B.A. Contents AboutThis Manual ..................................................................ix Overview...........................................................................................................................ix IntendedAudience............................................................................................................ix DocumentOrganization....................................................................................................ix DocumentConventions.....................................................................................................x RelatedDocumentation....................................................................................................xi Obtaining Documentation and Technical Assistance .......................................................A Chapter 1 - Before You Start Safety Guidelines .......................1 1.1 Overview.................................................................................................. 1 1.1.1 Warning Definition................................................................................... 1 1.1.2 Qualified Personnel Warning................................................................... 1 1.2 General Safety Requirements.................................................................. 2 1.3 General Safety information...................................................................... 2 1.3.1 English/French Languages...................................................................... 2 1.3.2 Icon Definitions ........................................................................................ 2 1.3.3 Operating safety instructions................................................................... 3 1.3.4 Power Supply safety instructions.............................................................4 1.3.5 Safety on site............................................................................................7 Chapter 2 - MP-30 Product Description....................................9 2.1 Introduction.............................................................................................. 9 2.1.1 MP-30 Features...................................................................................... 11 2.2 MP-30 Overview..................................................................................... 12 2.3 MP-30 Ticket Dispenser Front Panel...................................................... 14 022014-UM-V4.0-01 Page i Document Change Table Date Version Release Description Comments April.2014 4.0 Fourth Release:updated Manual and new template 022014-UM-V4.0-01 Page 3 rn¢gnro srsi�s I.B.A. TIBA MP-30 User Manual V.4.0 April 2014 21d Edition ©Copyright by T.LB.A,LLC 2014.All rights reserved. This manual and the hardware/software described in it are copyrighted materials with all rights reserved.Under copyright laws,the manual and the information contained in it may not be copied,in whole or in part,without written consent from T.I.B.A,LLC,except as may be required in normal use to make a copy for backup purposes.Our policy of continuous development may cause the information and specifications contained herein to change without notice. Microsoft SQL Server 2012,SQL Server 2008,Windows Server 2012,Windows Server 2008,Windows Server 2003, Windows NT 4.0,Windows 8,Windows 7,Windows Vista,Windows XP,Windows 2000 and Windows 98 are registered trademarks of the Microsoft Corporation. Other products or company names mentioned herein may be the trademarks or registered trademarks of their respective companies. 022014-UM-V4.0-01 Page 2 1 rnYlU\'G SY51LM5 I.B.A. PARKING SYSTEMS MP-30 Ticket Dispenser Version 4.0 User Manual April 2014 022014-UM-V4.0-01 Page 1 �PARK11O tti5TLM5 LB.A. MP=30 Features Ticket issuing Fast,on-the-fly barcode printing via heavy-duty thermal printer. Iicket Monthlies/Employees Access via proximity card, magnetic stripecards, AVI or key-pad Dispenser Ticket Retraction Standard Customer display Standard;backlit OLED display Intercom Standard;digital or VOIP intercom are optional Ie.O' 35.dcm Heater Standard e Data-Line surge protection Built-in Hotel or value card Standard ® e Operation E Processor Embedded industrial controller Communication&Network RS-485 industrial communication or TCP/IP ethernet communication Clock Built-in; backed up by lithium ion battery; keeps clock and data for up to 10 years e Monitoring Transaction and all events monitored on TMS software in real time 134 Off-Line Operation Full off-line mode enabled 34cm C° Housing—Stainless Steel 188" Measurements 14" (35.6 cm)Width; 18.8" (47.6 cm) Depth . 471 49.3" (125.3 cm) Height Weight 77 lbs. (35 kg) Color(Housing) Blue—RAL 5012,or Silver—RAL 9007,or White—RAL 9010 Locks Device lock 8 3I.Icm Electrical Power Consumption 240 W(640 W with heater) Power Supply 100-240 VAC/50-60 HZ Operating Voltage 24 VDC lay P' ]S.Scm 10.1cm Environment Conditions Operating Temperature —4°to 122°F (-20°to 50°C)with heater °RB IP Rating 54 13.4. 34— Regulatory I1.3 zedcm Safety • UL 60950-1:2007 E E ° EMC • FCC Part 15, Subpart B,Class B < ? FOOTPRINT • CE EMC �� PARKING SYSTEMS I.B.A. .. A Memher of Af—Intlu ie Gr—, Subject to design and functionality changes until product shipping. T.I.B.A •5126 South Royal Atlanta Drive •Tucker,Georgia 30084•U.S.A. •770.491.7586 Phone•770.934.3384 Fax•www.tibaparking.com sa a The MP-30's modular design and intelligent engineering make it the industry's •�. •, fastest and most reliable ticket issuing device.This user friendly device issues tickets and accommodates monthly cardholders with a backlit LCD display � a and intercom for communication with patrons.TIBA's logical design allows for the addition of AVI, hotel room key and barcode readers without costlyi up-charges or additional devices in the lane. TIBA's designers succeeded to create a simple and reliable design.The unit consists of an off-the-shelf ticket printing/transport device, power supply, main board, 1/0 board and display. When changing ticket stock,the interior of the unit conveniently slides out for easy access. Changing the ticket paper is as easy as changing the paper in your office printer—if not easier.Additionally all TIBA products have on-board communications isolators. Standard: • Heavy duty thermal printer with ticket retraction 0 • Proximity reader for monthly parkers • Backlit OLED display • Built-in intercom �$ • Communications line surge protector • Stainless steel construction ® n Optional: 0 0 • VOIP intercom • Magnetic card reader for hotel guests, value cards and credit card users • QR barcode scanner for reservations and prepaid parking PARKING SYSTEMS I.B.A. A Member of Aft.,Industries Group ATLANTA,GEORGIA U.S.A. 5126 South Royal Atlanta Drive i Tucker,Georgia 30084 r U.S.A. 770.491.7586 Phone 770.934.3384 Fax www.tibaparking.com System Backup 10.3 Manual Backup The SmartPark system allows you to perform manual backups at any time. The backup file can be stored either any folder on your local server or any other media. This procedure describes how to perform manual backup in system. What You Need ■ Access to the SmartPark parking management system To perform manual backup in the system: 1. In the SmartPark system application,click Tools>Backup data. The Select backup location screen appears. Select ,. ). «Acv(G) ► T16A Park ► DBase ► Backup it Seozh&ackup p Organize New folder Name Date modified Type Libraries —� Documents '�, No items match your search. el)Music i 'LGI Pictures i Videos p Homegroup AO 04 ,il Computer ' ' Acer(C.) 1 File name r Save as type Tiba backup(`.Zip) �. Hide Folders Cancd 2. Select the folder on the local server where you want to save the backed up data. 3. Click Save. _' NOTE: The system saves the backup data in *.zip files. Parent Topic: System Backup Version 4.0 Page 151 April 2014 R aBa URENNOW System Backup 3. Click the General tab. The Z setting parameters appear. Edit Parking lot Lj Lj Save Exit ja Exit TBA Parking lot ItnnAtber. 1 1?eta0s _ rat)Cashlers I Modules I Print settings I Devices Parameters(Co. General Auto Z settings Description Value Fv A&m auto Z Active U � W Perform Z without revenue Site number 250 — Day Parks quantity 11000 ( Time ISundmy Disable reserved spot counting L:1 0230 Maximum allowed credit charge 500.00 Ii Monday D230 Credit charge uesday 02.30 rge amount must divide w0.00 1( Nlednesdsy 02,.30 Splintered parking lot(Attention"') ❑ Thursday - 0230 Disable monthlies update at midrngh ❑ �'_..:- Friday- 0230 Auto build nonexisting monthlies to 0 01130 Saturday Update uncharged stickers ------- -----._ _._____-_ ; Check monthlies open ticket up to d 0 j Credit card,charge settings Monthlies timed passback 0 Ban learinyaccoun Guests timed passback 0 Ct: Y.OfAmErica I� 4. Set the day-wise Z time. 5. Click Save,followed by Exit. _0111W Parent Topic: System Backup 10.2 Automatic Backup In the SmartPark system, automatic backups are automatically executed once a day, after the daily revenue report (Z report) is populated and completed.The backup file is stored in a dedicated backup folder on your local server. For details on how to set the Z report closing time,see section 10.1. Parent Topic: System Backup Version 4.0 "0O! April 2014 ^•s� l'►S Page 150 System Backup 10 System Backup The SmartPark system application supports a built-in database backup feature for performing backups in the system. The backups are performed in two ways, automatic backup and manual backup. This section provides short descriptions of the following procedures: • Setting Up the Z Report Closing Time • Automatic Backup • Manual Backup 10.1 Setting Up the Z Report Closing Time This procedure describes how to set up the closing time for Z reports. The system allows you to set up separate Z report closing time for each day of the week. What You Need ■ Access to the SmartPark parking management system To set up the closing time for Z reports: 1. In the SmartPark system application, right-click root in the navigation pane. A short menu list appears. 2. Click Edit. The Edit Parking Lot dialog box appears. Edd padong idt kj kj s.,e E dt Q Exat Malmo TBAParkinglot Mlurher. 1 1 Uetais j General,Cashiers Modules Print settYrp Devices,Parameters I corn. contacts Address Name Job title Phone Zip cods Phauc VWW 1�� fax �— Parkii g lot color. m..-1 Aa r Feat color. m (. arartirrg�1 — Notes i Version 4.0 Page 149 April 2014 .kkk amwmmmow Report and Statistics Management 3. Click the Show button. Statistical data of occupancy distribution appears for monthly customers, transient customers, and nested parking lot. di 4 Parma lot 'TMA PA Pa-lot . o i-Apr 13 - F 1 �n I Print Hunthies Transients Sub parkim lot Total Entries Eats In park Entries 6afs In park tries Eats N In rk 0-1 8 14 31 8 23 23 1-2 6 7 16 1 38 38 2-3 38 36 3-4 1 39 39 4-5 11 50 50 5-6 4 64 114 114 6-7 5 119 1 119 7-8 1 11 130 I 130 8-9 1 102 2 230 230 9-10 3 2 57 3 284 286 10-11 7 3 6 76 5 355 361 11-12 14 15 5 82 10 427 432 12-13 2 5 2 181 8 600 602 13-14 2 11 78 15 663 663 14-15 8 6 113 22 754 754 15-16 5 4 104 16 842 1 842 16-17 2 261 13 1090 1090 17-18 1 2 84 3 1171 1171 18-19 4 94 3 1262 1262 19-20 1 32 1294 1294 20-21 1 11 1 M4 1304 21-22 1 1305 1305 22-23 2 8 1299 1299 23-24 1 ! 1 1297 1 1 1297 Totem CO 69 1417 120 1 O 4. Click the Print button to print the report. 5. Click the Close(�. .. .._ ) icon to exit. Parent Topic: Report and Statistics Management Version 4.0 Page 148 April 2014 Report and Statistics Management 9.5 Occupancy Distribution by Hours Report This procedure describes how to display hourly occupancy distribution in the SmartPark system application. What You Need ■ Adequate traffic data in the system database To display hourly occupancy distribution: 1. In the SmartPark system application screen,click Data>Counter screens. A blank report(without data) on Occupancy Distribution by Hours appears. w 4 TMA Parlor u lot��ErOm= 02 Apr-14 YW Show Monthlies 05u4 14 -1 lot ,. Prht t� Total ftm*LA B6Ls In perk Entries eft in park Entries Box In park 7n park 0-1 1-2 2-3 3-4 4-S 5-6 6-7 7-8 8-9 9-30 W-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18 18-19 19-20 20-21 21-22 22-23 23-2a TOW 1 0 1 0 0 0 1 0 0 2. To define the period of report, select the start date in the From field and end date in the To field. Version 4.0 Page 147 April 2014 Ir�sa Report and Statistics Management 5. To save the report in your local disc,click File>Save. 6. To print the report, click File> Print. 7. To close the report display,click File>Exit. Parent Topic: Report and Statistics Management 9.4 Displaying occupancy counters This procedure describes how to display different counters in the SmartPark system application. What You Need ■ Adequate traffic data in the system database To display counter statistics: 1. In the SmartPark system application screen,click Data>Counters screens. The Counters screen display appears with zone counter, category counter, and general counters such as pending expected eVoucher customers. Counters San $ 77BA Parlaq bt # Zone counters TOW TOM Iona Y--" oasPSnq maoNies traASie zone 1 325 176 .1 174 Category counters caftowy r F EX i Restricted Category 0 0 0 !� Rewon Empbyees... 0 0 0 General counter Coverer T"W Toth Pendng evo"rs...... 0.... .. ..... ... 2 'W Ext 2. Click Exit to close the report display. Parent Topic: Report and Statistics Management Version 4.0 Page 146 April 2014 i� .w Report and Statistics Management i ♦ Click Show>Transient parking time distribution to display the parking time pattern of transient customers. *I sta mcs File si,a9r ®Day 0 M2nl ty 0 Yearly �J Pviodc F9oat day: 01-APr-13 - paridan lot ;.02-Apr-14 Show TZA Parking lot Tr..i-t par4da9 ts..dabAmt—Ora TIBn Parbo9 bt Pxliog i--distrt6utioe 0st Ton Par"It Fam-01-Apr13 To-0244-14 Fmm-01-Apr13 To-02-Apr-14 53 77 8 430 434 ax 3e2 335 31 334 32 IK 26 239 21 UL 191 16 12143 B6 5 2 122 48 10fi 531210 5118 p 0 0 1 2 3{S b 7 8 g 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 fl 1 2 3 4 s 6 7 8 9 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 0 1 2 3 4 5 6 7 8 9 0 1 2 1 4 Yabdamn park"Oat TMA Paddn9 lot PW ant parba9 Ont TMA Par"lot Fom-01-Apr13 To-02-Apr14 From-01-Apr13 To-02-Apr-14 is 17 17 {1 41 is 36 U 32 11 27 9 7 7 23 7 38 6 14 B 5 4 112 5 22 16212 122 0 0 0 1 2 3 4 5 6 7 8 9 1 1 1 1 1 1 1 L 1 1 2 2 2 2 Z 0 1 2 3 4 5 6 7 8 9 1 1 1 1 1 1 1 1 I L 2 2 2 2 2 0 1 2 3 4 s 6 7 8 9 0 1 2 3 4 0 7 2 3 4 5 6 1 8 9 0 1 2 3 4 ♦ Click Show>Transient income distribution to display the income pattern of k transient customers. s*at Fie Derr Daly ®Manety Yearly ®P.& flwr noaW: November 13 �bit z r 'April 14 E ,,. TMA Parkip lot. Transieatt income distribution On:TMA parking lot From-November 13 To-April 14 Cash credit Debit ^Transact;Pttsgaant*V 84 76 67 59 s0 42 39 E W 34 t24 25 17 8 1 0 Novembe December January February M it Months Version 4.0 Page 145 April 2014 B Report and Statistics Management ' NOTE: The report displays six types of parameters; monthlies entry, monthlies exit, transient entry,transient exit, nested entry,and nested exit. 4. In the Entry and Exit statistics display, click the Show menu to display additional statistical reports,as follows: ♦ Click Show > Entries and Exits to display the Entry and Exit reports for monthlies,transients,and nested zones (as shown in step#3). ♦ Click Show > Occupancy distribution by hours to display the occupancy pattern for monthlies,transients,and sub-park facility. 46 statistics Fie stww IN D* a Monthly *Yrj 21 Peak " ��------ Tmararkrrglot Occupancy distribution lby,hours On:TEM Parking lot Thursday 01-11ug-13 19 Monthlies 17 Transients 1 ,n/ Sub park 13 3 A 11 9 7 6 9 2 Hours Version 4.0 Page 144 April 2014 X A Report and Statistics Management With Monthly tab selection: F11. Show N Daly i❑MontldY Yearly Pe & 3 trton a�antl�: April 12 Pwhim kit; Show Apnl 14 . -TMA Parking lot Entries and exits On:TIBA Parking lot From-April 12 To-April 14 4zs " Monthlies entry 382 Monthlies exit 340 Transient entry Transient exit 297 Sub park entry 255 Sub park exit 212 170 127 F es 42 Hours With Daily tab selection: Statist." Pte show �Y ®Monthly ®Yemly ®Periods Fron&v- 0T- -13 • �D� Show ^: ..,- _ .:" ^".x TIBil Parking lot Entries and exits On:TMA Parking lot Thursday of-Aug-u i 11 �' Monthlies entry 10 Monthlies exit ,.� Transient entry 4 Transient exit e Sub park entry 7 Sub park exit 4 3 F 2 1 0 Hours l Version 4.0 w Page 143 April 2014 r aBaaKa Report and Statistics Management AW*k 9.3.1 Displaying Entry and Exit Statistics This procedure describes how to display the Entry and Exit statistics in the SmartPark system application. What You Need ■ Adequate traffic data in the system database To display Entry and Exit statistics: 1. In the SmartPark system application screen,click Data>Statistics. The Entry and Exit statistics display appears without any data. stee:na .-. Fie show p� Daly ®m-Ny N Yearly :�PerbdK frvB&W: 102-Apr-14 PkirY It z 02-Apr-14 SFrow 'TIBA ParluYy lot Entries and exits On:TMA Parking W Wednesday 02-Apr-14 0 �' Monthlies entry 0 Monthlies exit 0 f Transient entry Transient exit 0 Sub park entry is 0 Sub park exit 0 s y � o 0 0 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Hours 2. Select the following parameters: ♦ From day:Select the start date of the period of report generation. ♦ To day:Select the end date of the period of report generation. ♦ Select the report resolution;daily, monthly,yearly,or periodic 3. Click the Show button. The Entry and Exit statistics display appears with data populated in it. Version 4.0 Page 142 April 2014 -'B�A Report and Statistics Management To generate an X Report: 1. On the Quick Launch bar,click the Reports button. The Reports dialog box appears, displaying a comprehensive list of system- supported reports. 2. In the Reports list,select the X Report. NOTE: Since the X-report relates to data from the end of the last Z cycle until now, it does not require setting time-related parameters. 3. Select an option in the Group by field: ♦ X(Factor):Selecting the option generates report with summarized data ♦ Cashiers:Selecting the option displays cashier-wise data ♦ Location:Selecting the option displays location-wise data 4. Use menu options on the report tool bar for viewing the report details. 5. Perform specific operations, such as exporting file, printing, and viewing using different icons. 6. Click the Exit icon on the report. The X report display closes and the Reports dialog box appears. 7. Click the Exit button. Parent Topic: Generating Reports 9.3 Statistics Display Management This section describes generating the following reports supported by the SmartPark system application: • Displaying Entry and Exit Statistics • Displaying Occupancy Distribution by Hours Statistics • Displaying Transients Parking Time Distribution Statistics • Displaying Transients Income Distribution Statistics Parent Topic: Report and Statistics Management Version 4.0 Page 141 April 2014 Report and Statistics Management 5. Use menu options on the report tool bar,as follows: ♦ File menu:Allows you to export the report in different formats,such as RTF, Excel, PDF, HTML, graphic file, and text file. The File menu also includes Print and Exit options. ♦ Print menu:Allows you to print the report ♦ Page View:Allows you to display the page-wise report ♦ Pages View: Allows you to display the report in multiple pages (that is, in two-to-six pages at a time) ♦ Zoom In/Out:Allows you to zoom in and zoom out ♦ Previous/Next Page arrows: Allows you to scroll and display the previous and next pages ♦ Previous/Next arrows: Allows you to move the display to the previous or next page ♦ Exit:Allows you to exit the report page 6. Perform specific operations, such as exporting file, printing, and viewing using different icons. 7. Click the Exit icon on the report. The Z report display closes and the Reports dialog box appears. 8. Click the Exit button. Awk Parent Topic: Generating Reports 9.2.2 Generating X Reports The X cycle relates to the data on revenue collection during the time period starting from the end of the previous Z cycle and until the current moment. The X cycle is of duration less than 24 hours; upon reaching 24 hours,the X cycle turns into a Z cycle. This procedure describes how to generate an X Report in the SmartPark system application. What You Need ■ Access to the SmartPark parking management system Version 4.0 Page 140 look Ap ri 12014 erg'A Report and Statistics Management ♦ Sort by: Selection of an option allows sorting data display by first name, last name,or card number 4. Click Show. The Z Report displays information, as follows: ♦ Z-wise cash collection, debit, cancelled cash, and cancelled debit (validations) ♦ Total debit(validations) ♦ Total cash receipts ♦ Total credit ♦ Total income Z 0n &WIN H. fl 0®, ggaox - � .T In ._.� �� Ea ftAieybuTMAPediuylet m•A/r141n10ra PM Z Report Q Fw,-Zt40 MOW1302:?Q.19 Te-2.•40902.23 14 124 4 49 Z:40709-07-1302:30:3412-1&1312:20:59 PNPMMT1ve OwMv P1e0i1 00.W a Cob a n 72.00 e9d: n 72.00 Z:40812-16-1312:21:0012-24-1315:25:27 aYe,o01we 14-WW Odic Cob 4r! pPh - 4 315 Teal x { 3ss Z:40612-24-1315:25:28 02-18-1415:15:01 PY�a,�,t19P4 �,eP11111 Oe6it a,� � � 00, s s1.zs 11 3(e�e7.{_MarxealPSaec).�rpamr b�esdkeFewr t 25130.00 Z.409 02-18-1415:15:02 02-23-1412.•44:49 Ommky--Dow -- QA —cbodw- DAft u x,.0o 7wtl, Total reportdebit: 0.00 Total report Cash: 2,653.40 TotalrepartCredit: 0.00 Totalrepartincome: ZA53x10 Version 4.0 Page 139 April 2014 e��( 'eMe Report and Statistics Management 9.2.1 Generating Z Reports This procedure describes how to generate the Z Report in the SmartPark system application. What You Need ■ Access to the SmartPark parking management system To generate a Z Report: 1. On the Quick Launch bar,click the Reports button. The Reports dialog box appears, displaying a comprehensive list of system- supported reports. Report name 1 Z Rem harking kt TIRA Parking lot 2 X Report U Compamyr. 3 Periodic Z report 4 Receipts report Sub company 5 Payments report Group: 6 Detailed payments report Category: 7 Overstay receipts report 10 Receipts by amount lob title 11 Total revemue Typ- 12 Receipt by rate 13 Receipt by rate-Daily Monthly: 120 Credit report 21 Detailed credit report Group by: 1z 30 Open gates report sort by: —I 31 Open tickets report J i r Print runtinuousiy frorrc 101-Apr-14 To: 01-Apr-14 r Hide system price From time CC:CO:4C To time 23.=9_=9 f ash only a iron Z:1 log -1 Tom 1 Mtmttc April 2414 a Between hoinj CC:GC:CG To hour. 1'2:a Show I JU fxd 2. In the Reports list,select the Z Report. 3. Select the report parameters,as follows: ♦ From Z:Select a Z number as the start point for the report content ♦ To Z:Select a Z number as the end point for the report content NOTE: Since the Z values relate to time periods, all other time- and date-related fields are grayed out. ♦ Group by: Selection of an option allows grouping data display by company, category,or monthly Version 4.0R Page 138 April 2014 �Q.w Report and Statistics Management # Report Name Description 410 Hotel guests—detailed trans by room Hotel guests transaction report—for hotels with integrated PMS 420 Detailed guest rejections Hotel guests transaction rejections—for hotels with integrated PMS 500 Company unit report Company-wise debit unit usage during a defined time period 502 Company unit by monthly report Monthly-wise debit unit usage during a defined time period 510 Hotels—detailed quest trans by room Day-wise presence time(parking time) report for hotel guests during a defined time period—for hotels with parking access encoder unit 600 Companies number list Company list sorted by company number 601 Client number list Client list IDs—for cashier terminals 602 Companies list List of companies with individual details, including number of monthlies and inactive monthlies,client number,and accounting number Parent Topic: Report and Statistics Management 9.2 Generating Reports The SmartPark system application allows you to generate different types of system- supported reports (see System-supported Reports) in predefined formats. Except for the parameter selection,the basic procedure of report generation is the same. This section describes generating the following reports: • Generating Z Reports • Generating X Reports Parent Topic: Report and Statistics Management Version 4.0 Page 137 April 2014 I�B�� Report and Statistics Management # Report Name Description 136 Detailed over flow report Company-wise detailed overflow report 137 Monthlies&transients overflow report User type-wise overflow report 138 Monthlies&transients detailed overflow User type-wise detailed over flow report report 140 Entries/Exit quantity daily report Amount of daily entries/exit per company 141 Company occupancy report Monthly occupancy by hours and by company 142 Company parking time report Number of hours that monthlies occupied the lot—per company 150 Monthlies list report List of monthlies 151 Detailed monthlies list report List of monthlies—detailed 152 Month price monthlies list report List of monthlies—with monthly billing info 153 Detailed Month price monthlies list List of monthlies—with monthly billing report info—detailed 200 Detailed monthlies traffic report Detailed monthlies traffic report 201 Monthly exceeding report Monthly-wise presence time and exceeded time for a defined time period 202 Detailed monthly exceeding report Detailed report on monthly-wise presence time and exceeded time for a defined time period 203 Detailed monthly traffic location report Monthly traffic by lane 204 Monthly info Record information card (profile)of all the monthlies defined in the system 220 Monthly list with no activity List of monthlies with no activity during a defined period of time 300 Detailed guests traffic Guest-wise,day-wise presence time (parking time)during a defined period of time Version 4.0 Page 136 April 2014 . .Ay Report and Statistics Management # Report Name Description 40 Receipts report by date Detailed list of receipts issued during a defined time period 50 Transients occupancy report Hour-wise number of transient vehicles during a defined time period 51 Transients parking time report Transient vehicles occupancy by time 52 Monthlies occupancy report Hour-wise number of monthly vehicles during a defined time period 53 Monthlies parking time report Monthly vehicles occupancy by time 60 Monthly daily traffic report Daily report for monthly traffic 100 Company summary debit report Company-wise summarized validation report 101 Company detailed debit report Company-wise validation report 111 Detailed sticker use report Detailed validations report of sticker usage 112 Detailed key use report Detailed validations report of cash register key usage 120 Monthlies detailed calculated report Detailed per-day presence time(parking hours)billed for each monthly vehicle during a defined time period 121 Hourly monthlies detailed calculated Detailed per-day presence time(parking report hours)billed for each monthly vehicle during a defined time period 122 Monthly traffic summarized report Summarized billing report of a monthly usage 130 Monthlies month price Total monthly charges of all card holders (monthlies)by fixed price 131 Detailed monthlies month price Detailed monthly charges of all card holders(monthlies)by fixed price 132 Monthlies unit report Unit usage report for a defined month 135 Over flow report Company-wise over flow report Version 4.0 Page 135 April 2014 � .B.A. Report and Statistics Management 9 Report and Statistics Management This section describes the system-supported reports in the SmartPark system application,as follows: ■ System-supported Reports ■ Generating Reports ■ Statistics Display Management ■ Displaying Counter Statistics ■ Occupancy Distribution by Hours Report 9.1 System-supported Reports Table 1 describes the reports that the SmartPark system application supports. Table 1:System-supported Reports # Report Name Description 1 Z report Summarized daily revenue report 2 X report Summarized current revenue report since the last Z Aftk 3 Z periodic report Summarized periodic revenue report 4 Receipts report Detailed receipt report S Payment report Summarized charges report by payment type 6 Detailed Payment report Detailed charges report by payment type 10 Receipts by amount Summarized payment by value report 20 Credit report Credit card receipts report 21 Detailed Credit report Detailed credit card receipt report 30 Open gates report Detailed report on gate openings 31 Open tickets report List of open entry tickets 32 Short exit report List of tickets used for exiting from the parking lot in the grace time Version 4.0 Page 134 Ap ri 12014 I.B.A. WINUENEdw Sticker and Coupon Validation Management A1^ 8.2.4 Deleting Coupons This procedure describes how to delete coupons in the SmartPark system application. What You Need • Coupon previously created in the system • Companies and sub-companies defined in the system To delete coupons: 1. On the Quick Launch bar,click the Stickers/Coupons button. The Stickers/Coupons dialog box appears, displaying a list of coupons (and stickers)designed in the system. 2. In the Company field,select an option (company name)from the dropdown list. The list of coupons and stickers(defined for the selected company)appears. NOTE: ■ Selecting a company name in the Company field narrows down the list of coupons(and stickers)displayed,which helps you search them with ease. ■ However, when the comprehensive list is short, you can skip step #2 and select a coupon in the list displayed in step#1. NOTE: When applicable,select an option in the Sub-company field. 3. Do any of the following: ♦ Right-click the coupon you want to delete and click the Delete command. ♦ In the Stickers/Coupons screen, click Delete in the navigation pane (bottom). A confirmatory prompt message appears. 4. Click Yes to approve the deletion. NOTE: Unused coupons from a printed coupon batch are deleted. Used coupons remain in the system for audit purposes. 5. Click Exit. Parent Topic: Coupon Management Version 4.0 Page 133 April 2014 -'IKAX Sticker and Coupon Validation Management AftN NOTE: In a printed coupon batch: ■ When part quantity from a coupon batch is used by the customers, the system allows you to update only specific parameters such as description, coupon profile,and coupon validity-related parameters. ■ When none of the coupons from the coupon batch have been used, the system allows you to update all coupon parameters. You must reprint the coupon batch if any changes are made. However, to avoid mixing of coupons, make sure that the existing coupons (the first printed job of coupons)are disposed off. 3. Right-click the sticker you want to update. A dropdown list of commands appears. #I Bath Qu.tity, Fr;7r Hill 1... Fest-special 100 110545 • I.1[i . one4lou Print 5 ' Edit :. Delete Duplicate batd7 Transfer to company Detailed sticImr use report 4. Click Edit. The Edit sticker dialog box appears with predefined sticker parameters. 5. Update the sticker parameters,as required,and click Save. 6. Click Exit. Parent Topic: Coupon Management Version 4.0 Page 132 April 2014 Sticker and Coupon Validation Management 7. Do the following,as required; ♦ Pause printing:Allows you to temporarily stop the printing operation. ♦ Cancel all prints:Allows you to cancel all pending print requests. ♦ Settings: Allows you reset the communication parameters for the coupon printer. ♦ Exit:Allows you exit the print operation. Parent Topic: Coupon Management 8.2.3 Updating Coupons This procedure describes how to update coupons in the SmartPark system application. What You Need • Coupon designed in the system • Companies and sub-companies defined in the system To update coupons: 1. On the Quick Launch bar,click the Stickers/Coupons button. The Stickers/Coupons dialog box appears, displaying a comprehensive list of coupons(and stickers)designed in the system. 2. In the Company field,select an option (company name)from the dropdown list. The short list of stickers(defined for the selected company)appears. NOTE: ■ Selecting a company name in the Company field narrows down the list of coupons(and stickers)displayed,which helps you search them with ease. ■ However, when the comprehensive list is short, you can skip this step and select a coupon in the list displayed in step 1. �J NOTE: When applicable,select an option in the Sub-company field. Version 4.0 Page 131 April 2014 Sticker and Coupon Validation Management 2. Right-click the coupon you want to print. A list of commands appears. # Batch ouantitv I From# To# Use ®lam 1... )(y Sp Print JD695 110794 0 XY Company 1... Festi% Edit D645 110694 0 XY Company 1... Fest v Wet, 0545 110694 0 XY Company I.IlI 1... One 0345 110444 0 XY Company r? Sticker and Coupon Validation Management 8.2.2 Printing Coupons This procedure describes how to print coupons in the SmartPark system application. CAUTION: The only reason to reprint a coupon batch is the faulty printing in the first instance. Reprinting a coupon batch causes duplication of coupons,using the same coupon numbers twice. Between two coupons with identical number,the system accepts the first coupon used in the system and reject the second coupon. What You Need • Coupon printer in the system network • Companies and sub-companies defined in the system To print coupons: 1. On the Quick Launch bar,click the Stickers/Coupons button. The Stickers/Coupons dialog box appears, displaying a comprehensive list of coupons(and stickers)designed in the system. 2. In the Company field,select an option (company name)from the dropdown list. The list of defined coupons appears. NOTE: ■ Selecting a company name in the Company field narrows down the list of coupons(and stickers)displayed,which helps you search them with ease. ■ However, when the comprehensive list is short, you can skip this step and select a coupon in the list displayed in step 1. NOTE: When applicable,select an option in the Sub-company field. s' Version 4.0 Page 129 April 2014 Sticker and Coupon Validation Management 4. Enter data in the following fields: # Field/Option Description 1 Description Enter a short title for the batch of coupons. 2 Coupon profile Select a validation profile from the dropdown list. NOTE:The validation profile options are defined on r the root node in the navigation pane. Right- click the root node and click Edit, followed by the Module tab selection. 3 Quantity Number of coupons to be populated. (mandatory field) 4 Valid from and Valid Select the date and time to define the validity period of to fields coupons. 5 Valid days Select specific days of the week for coupon validity (that is,the system activates/accepts the coupons on these specific days). Note:To set the sticker validity for the whole day, keep the fields cleared. 6 From time and To The fields are active when the Valid days option is time fields selected;otherwise,they are grayed out. Specify the start time and end time of coupon validity on the specific days selected under the Valid days option. 7 Price table Additional calculation for the Bill Back Debit reports. 8 Value When applicable,assign a value. 5. Click Save. A prompt message appears for print confirmation. 6. Click Yes for print approval;otherwise,click No. 7. Click Exit. Parent Topic: Coupon Management Version 4.0 emu, Page 128 April 2014 -'rXX Sticker and Coupon Validation Management 8.2.1 Creating Coupons This procedure describes how to create validation coupons (Chaser tickets) in the SmartPark system application. What You Need • Coupon printer in the system network • Companies and sub-companies defined in the system To create and print coupons: 1. On the Quick Launch bar,click the Stickers/Coupons button. The Stickers/Coupons dialog box appears, displaying a comprehensive list of coupons(and stickers)designed in the system. NOTE: In the list,stickers((I[i )and coupons(i"i )are identified by separate icons. 2. In the Company field (mandatory), select an option (company name) from the dropdown list. The short list of coupon batches(defined for the selected company)appears. O,stid—sw rPon: I o a E3 I Batch Fr=*j To#I use New txu batdi' •'. `tt 0 XY Company Tisi1 Parking iot P� 0 XY Canp-Y eaa Y• y U sage Exit L]sw a New Evt __ XY comany —Descripbom Coupon rofile: po n t-FUN VeMetion Quaaet f— Brow std wid from date Hasid f ow 01-Apr-14 0000 Hard to: 31-Nan-15 23.59 r Hasddars: r- .r- r r r r r -< From time: r..00 To time: r C70 Price table: •System co wiated p— :']Value: Cr�} Notes New coupon Ne .. Delete Bdt f Ilf r I 3. Click the New coupon button. The New coupon batch dialog box appears with blank fields. Version 4.0 Page 127 April 2014 .B'k)k' Sticker and Coupon Validation Management 3. Do any of the following: ♦ Right-click the coupon you want to delete and click the Delete command. A confirmatory prompt message appears. ♦ In the Stickers/Coupons screen, click Delete in the navigation pane (bottom). A confirmatory prompt message appears. 4. Click Yes to approve the deletion. =. NOTE: Unused stickers from a printed sticker batch are deleted. Used stickers remain in ti?A the system for audit purposes. 5. Click Exit. Parent Topic: Sticker Management 8.2 Coupon Management This section describes the coupon management,as follows: ■ Creating Coupons ■ Printing Coupons ■ Updating Coupons ■ Deleting Coupons Parent Topic: Sticker and Coupon Validation Management Version 4.0 sue►. Page 126 April 2014 Sticker and Coupon Validation Management �111110`%. # 13atdi quantity I From# tnll 1... Fest-speoal 100 110545 ®= .. 1 lR1 1... one-hou'� Print 45 [ Edit ' Delete Duplicate batch Transfer to company Detailed stidwr use report 4. Click Edit. The Edit sticker dialog box appears with predefined sticker parameters. 5. Update the sticker parameters, as required,and click Save. 6. Click Exit. Parent Topic: Sticker Management 8.1.4 Deleting Stickers This procedure describes how to delete stickers in the SmartPark system application. What You Need ■ Stickers designed in the system To delete stickers: 1. On the Quick Launch bar,click the Stickers/Coupons button. The Stickers/Coupons dialog box appears, displaying a list stickers (and coupons) designed in the system. 2. In the Company field,select an option(company name)from the dropdown list. The short list of stickers(defined for the selected company)appears. NOTE: AA ■ Selecting a company name in the Company field narrows down the list of stickers(and coupons)displayed,which helps you search them with ease. ■ However, when the comprehensive list is short, you can skip step #2 and select a sticker in the list displayed in step#1. NOTE: When applicable,select an option in the Sub-company field. ! ° Version 4.0 Page 125 April 2014 Sticker and Coupon Validation Management 1.00► 8.1.3 Updating Stickers This procedure describes how to update stickers in the SmartPark system application. What You Need ■ Sticker batch created previously in the system ■ Companies and sub-companies defined in the system To update stickers: 1. On the Quick Launch bar,click the Stickers/Coupons button. The Stickers/Coupons dialog box appears, displaying a comprehensive list of stickers(and coupons)designed in the system. 2. In the Company field,select an option (company name)from the dropdown list. The short list of stickers(defined for the selected company)appears. NOTE: ■ Selecting a company name in the Company field narrows down the list of stickers(and coupons)displayed,which helps you search them with ease. ■ However, when the comprehensive list is short, you can skip this step and select a sticker in the list displayed in step 1. Amok NOTE: When applicable,select an option in the Sub-company field. NOTE: In a printed sticker batch: ■ When part quantity from a sticker batch is used by the customers, the system allows you to update only specific parameters such as description and sticker validity-related parameters. r ■ When none of the stickers from the sticker batch have been used, the system allows you to update all sticker parameters. You must reprint the �t sticker batch if any changes are made. However,to avoid mixing of stickers, make sure that the existing stickers (the first printed job of stickers) are a disposed off. 3. Right-click the sticker you want to update. A dropdown list of commands appears. Version 4.0 Page 124 April 2014 Sticker and Coupon Validation Management To print stickers: 1. On the Quick Launch bar,click the Stickers/Coupons button. The Stickers/Coupons dialog box appears, displaying a comprehensive list of stickers(and coupons)designed in the system. 2. In the Company field,select an option (company name)from the dropdown list. NOTE: ■ Selecting a company name in the Company field narrows down the list of stickers(and coupons)displayed,which helps you search them with ease. ■ However, when the comprehensive list is short, you can skip this step and select a sticker in the list displayed in step 1. NOTE: When applicable,select an option in the Sub-company field. The list of defined stickers appears. 3. Select the sticker batch you want to print and click the Print button. Stickers in numbers defined in the profile appear. S t. w m PC it 11L 1111MIL Pill ILIL 1111 UK 11@1111- PAUL 11111LBIL P-0-11HIL i s IL 111111 iiii'iil-11 � l� 4. Click Print in the toolbar. Parent Topic: Sticker Manalzement "- Version 4.0 Page 123 April 2014 LB� Sticker and Coupon Validation Management .ate 7. Do the following: ♦ Sticker color:Click to display the color palette and select a color. Parking lot name: Company name (the name selected in step #2) appears as a default selection. ♦ Valid from: Supports alphanumeric characters. Clear the option selection and enter any text (such as greetings) that you want to appear on the sticker in place of the From date. ♦ Valid to: Supports alphanumeric characters. Clear the option selection and enter any text (such as greetings) that you want to appear on the sticker in place of the To date. ♦ Sticker#: Supports alphanumeric characters. Clear the option selection and enter any text (such as greetings)that you want to appear on the sticker in place of the sticker number. 8. Click Save. The print-confirmation prompt appears. 9. Select Yes or No(depending on your print requirement). The sticker profile appears in the Stickers/Coupons dialog box. Parent Topic: Sticker Management 8.1.2 Printing Stickers This procedure describes how to print stickers in the SmartPark system application, provided they have not been printed earlier. CAUTION: The only reason to reprint a sticker batch is the faulty printing in the first instance. Reprinting a sticker batch causes duplication of stickers, using the same sticker numbers twice. Between two stickers with identical sticker numbers,the system accepts the first sticker used in the system and rejects the second sticker. What You Need ■ Printer in the system network ■ Stickers designed in the system ■ Companies and sub-companies defined in the system Version 4.0 Page 122 April 2014 66 Sticker and Coupon Validation Management # Field/Option Description 6 Valid From and Select the date and time to define the validity period of Valid To fields stickers. 7 Valid days Select specific days of the week for sticker validity(that is,the system activates/accepts the stickers on these specific days). N.Note: Keep the fields cleared to set the sticker validity for the whole day. 8 From Time and To The fields are active when the Valid days option is Time fields selected;otherwise,they are grayed out. Specify the start time and end time of sticker validity on the specific days selected under the Valid days option. 9 Price table Additional calculation for the Bill Back Debit reports. 10 Value When applicable,assign a value. 6. In the Add new sticker dialog box,select the Design tab. The sticker barcode appears with relevant details (such as company name, start date,and end date)around it. un d Ad new sticker" I W U Save E dt U save New VIEW Semi Dilpft xy Company 11111111111 I 1111111111111111 P o 010000000000 5:0001 u.►- one-hour parking Sticker color. r Parking lot name Xy company (,—, 5l ,froms r Valid to: I✓ Sticker#: Version 4.0 Page 121 April 2014 r�� Sticker and Coupon Validation Management AW* 4. Click the New sticker button. The Add new sticker dialog box appears with Settings tab as default selection. ED Add new stidaer Save Exit Save Meru Exit setter - --- - Descriptmc Sucker profile 1-Full Validation r Advanced usage Values jeco QTY- I° VaWfroue 31-Mar-14 0000 Valid to 30-Mar-15 23.59 r Vall'iddavm r ;- r ti-, r 1,�, r ,r ri,:r From tim- FE C0 To time: 0040 Price tat>iks `System calculated price Value: o.40 Notes 5. Enter data in the following fields: # Field/Option Description 1 Description Enter a short title for the sticker batch. 2 Sticker profile Select a discount profile from the dropdown list. PNOTE: Sticker profile options are defined on the root node in the navigation pane. Right-click the root node and click Edit,followed by the Module tab selection. 3 Advanced usage Allows you to select or clear the option. 4 Value Displays a predefined(grayed out)value assigned to the ticket profile. However,when the Advanced usage option is selected, the Value field becomes active and it allows you to define a new value. 5 Quantity Number of stickers to be populated. (mandatory) Version 4.0 look Page 120 Apri 1 2014 Sticker and Coupon Validation Management To design stickers: 1. On the Quick Launch bar,click the Stickers/Coupons button. The Stickers/Coupons dialog box appears, displaying the comprehensive list of sticker(and coupon) batches populated by the system. 19 S;tx:kers�Cou Parkin lot :r said, From S To F Use T1811 ParkYq loR Ill 1... Flat$4 tlawai 40 110105 110144 0 Empbyees RI 1,.. test mtrr 40 110065 110104 3 Empbyees Cnmpaay: 4911 i... fix 8 40 110025 110064 0 Hotel Employees tRl 1... 100 a day 40 109985 110024 0 Employees M 1... Predsbn 40 109945 109984 1 Pmldrg office Sub Ooa pmy: Ell 1... fret 3 twrrs off 40 109905 109944 2 EVENTS 1RI 1... Crags Event 40 109865 109904 0 EVENTS Il 111 1... 65656 40 109825 109864 1 TTBA Parbnq ti0 1... 5 Exit+Corgress 40 109785 109824 2 5 Exit Pass-Ist E Slow still valid from date Z+Mar-14 Now coupon New sticker Delete Eft ExY NOTE: un In the list,stickers(t'li )and coupons( )are identified by separate icons. 2. In the Company field (mandatory), select an option (company name) from the dropdown list. 3. When applicable,select an option in the Sub-company field. Version 4.0 Page 119 April 2014 .,.. Sticker and Coupon Validation Management 8 Sticker and Coupon Validation Management Stickers and coupons in SmartPark allow you to provide discounts to your customers. Discount stickers provide one-time discount per parking ticket while multiple coupons(chaser tickets)can be allotted to one transient ticket. You need to place the discount sticker on the parking ticket. When you insert the parking ticket (with a sticker on it) in a ticket reader, the scanner reads both the ticket and its sticker and calculates the discounted value. A customer can be issued multiple coupons (chaser tickets). When you insert the ticket, followed by the coupons, into a ticket reader, it identifies the coupons, calculates the discount value,and adjusts the ticket charges. This section describes the stickers and coupons,as follows: ■ Sticker Management ■ Coupon Management 8.1 Sticker Management This section describes the sticker management, as follows: ■ Designing Stickers ■ Printing Stickers „mok ■ Deleting Stickers Parent Topic: Sticker and Coupon Management 8.1.1 Designing Stickers This procedure describes how to design stickers in the SmartPark system application. What You Need ■ Access to the SmartPark parking management system ■ Companies and sub-companies defined in the system Version 4.0 A, Page 118 April 2014 .B. Company and Monthly Management Version 4.0 Page 117 April 2014 Company and Monthly Management ii. Click New>Company and enter data. ♦ Sub-companies: i. Right-click on the monthly row in the list. ii. Click New>Sub-company and enter data. • Updating Monthly Profiles a. Right-click on the monthly row you want to update. b. Click Edit. The Edit monthly dialog box with predefined properties appears. C. Update field data, as required. d. Click Save,Save_Exit,or Save—New. • Deleting Monthly Profiles a. Right-click on the monthly row you want to delete. b. Click Delete. • Generating Reports a. Right-click on the monthly row whose report is to be generated. b. Select Reports to display the available report options. NtloMkies Est K."tiles trafQc Traits traift I R.*ft I Park state AAWW Card# I TYPe Price table_ Mo_nfhprioe._. G Biezer Soloman - -- - - %787 Standard Standard Harr New Standard Harr Edit 14 Standard W Delete 11 Standard john 2 Standard John Reports Detailed monthly's traffic report Leon Levi Update Members printer Js Detailed monthly's traffic location report Levi Update ► Monthlies detailed calculated report Levi Sam H Detailed d monthly exceed report Sam master 31 J� Monthly exceeding report Samuel Helelo S Monthly info South Loop Member 2 _ C. Click<report name>to display the report. ■ Update:Allows you to update presence status of monthlies(Transmit monthlies, unknown location, in,out,etc.) Parent Topic: Monthly List Management Version 4.0 isMU Page 116 April 2014 a8� Company and Monthly Management 4. Select the fields and click Save. 5. Click Exit. Parent Topic: Monthly List Management 7.3.4 Specific Operations Using Monthly List The Monthlies list in the SmartPark system application allows you to perform a few control and monitoring operations, including configuring monthlies, guests, companies,and sub-companies. In the Monthlies list, right-click on a monthly displays a dropdown list with commands and command categories (Error! Reference source not found.) for pecific operations. �,MoefAies traikc�Tr�siads traffic i ReadPts�Park sta F card# _IYp_—�tabkIr n 56787 Standard monthly Harn '= Guest ete 1p Sub aompany John John Reports ► company lean 502 Levi Ft Update Members printer Standard Levi update ► 5 Standard Levi 6 Standard Figure 12:Monthlies List Commands The SmartPark system application allows you to perform the following procedures in the monthlies list: ■ Adding New Entities:Allows you to define new entities such as: ♦ New Monthlies: L Right-click on the monthly row in the list. H. Click New> Monthly and enter data. Guests: L Right-click on the monthly row in the list. ii. Click New>Guest and enter data ♦ Companies: i. Right-click on the monthly row in the list. Version 4.0 p ` Page 115 �...� April 2014 Company and Monthly Management 7.3.2 Adding Monthlies The SmartPark system application allows you to add monthlies in the system from its monthlies list display. Right-click in the monthlies list and select the New > Monthly option. For additional information,see section 7.2.1 and section 7.2.2. Parent Topic: Monthly List Management 7.3.3 Formatting Monthly Lists In the SmartPark system application, the monthlies are formatted, both in terms of look and feel and types of fields,via its View menu, as follows: 1. Select View>Design>Monthlies list. The Design—Monthlies list appears with General tab as default selection. Design list Font ahorm sM F T-1 FOMcobr. E &HO .! selectroncolor. 10 &HF109C6 A am*color. ❑ &HCOFFFF Save Exd 2. Set the attributes and click Save. 3. Select the Fields tab. The Design—Monthlies list appears with Fields tab selection. }„Design Nlon<hFes Y rrt l ill ias,,.w r..ra , ❑Q Name ❑� Card; �.'.. 0'1 Type ❑Q Price rode 2:1 month PrKe 271 category 271 Access proves ❑-1 Purse balance 2:1 spots eegin {� save Ext Version 4.0 Page 114 April 2014 pp 'OpD� Company and Monthly Management 7.3.1 Viewing Monthly Lists In the SmartPark system application,the Monthlies List tab selection displays the list of monthlies configured in the system (Figure 11). For each monthly, the list displays its attributes that can be sorted into the following categories: • Personal details: Personal name, card #, company and sub-company the monthly is assigned to,job title,and date of birth • Vehicle details: Registration plate number, model number, and color of the vehicle • Contact details: Postal address, telephone and mobile numbers, and email address of the monthly • Business-related details: Monthly type, category, access profile, and monthly rate(price) Figure 11 shows the Monthly list. Mo.Wks (Moad.esbath.I TtmsimtsbWftI Reaeilpts(Parkstote liR-7awes0lioeTawer_ Total m mthies 162 Name_ ,,_ Garda_; Type _I Price table 1-"prim i profles Spotx_6e�n...',,_6id_ _._ Co!o_p' --- A6ertina Baten 50320 Standard Jones Office; Al!*Wa Lopez 50387 Standard - Jams ofr. Al.Roberts 51053 Standard Jones offio--. Ohm Tedi tental 50948 Standard _ Janes Offio A6dn Morcoe _ ...50374 Standard - lams Offio Andrew'Mattadean 51085 Standard Jones Offlo 1,ge ealdertwr . .50466 Standard JonesOfiio Anvernane K kstra-0anis 20023 standard Jones oN'm Are*.David _..... 50331 Standard Offio Ad Wd Gordon ..50355 Standard - Jones Offio Figure 11:Monthly List Monthlies Lists in Ascending/Descending Order Clicking column heading cells alternately arranges the column entries in ascending and descending order, as follows: • Columns with text entries:Alphabetically ascending and descending order • Columns with numerical entries: Numerically ascending and descending order Parent Topic: Monthly List Management Version 4.0 1 Page 113 April 2014 A Company and Monthly Management To delete a monthly profile: 1. In the SmartPark system application, select the company in the navigation pane and click the Monthlies list tab. The list of monthlies assigned to the company appears with defined properties. r✓Tdta-ParlwS nwtagemen syseem v3.7 Fle To* Data %m Hdp MTraraMproWm w;New—6* V•Fbtd g, X— Z Valet P-1. 1 is SadassUw— .,`?Lod.*xttiga J Ft p— Lj X Report ..s aemher ya TEA Panong lot Manse:W m-na,bwa.I uwkw bw&I I.-+�,m. !-_h 1Day In-O t I� IS 5 Exit Pms-Id Street Garage 17 -ryy 5E)dt Pas USaa-3rd Street G= #'. Total -_1 tad Pas Membaa 6~... •Rant Desk Eh—SolnnanNme _.. •567 stn_ ta rd .Prue table(Month prior %Credt Card IN/DUT �,9k—Sok.— 1708 Stadad p h, H.W 6 Wbo b'Mary i(ataadm 42414 StaMad 2. In the Monthlies list,select the Monthly row and right-click on it. The dropdown list appears with options including New, Edit,and Delete. 3. Click Delete. A prompt message appears. 4. Click Yes to delete. Parent Topic: Monthly Management 7.3 Monthlies List Management This section describes the following monthly list-related procedures in the parking lot with SmartPark system application deployment: ■ Viewing Monthly Lists ■ Adding Monthlies ■ Formatting Monthly Lists ■ Specific Operations Using Monthly Lists Parent Topic: Real-time Control and Monitoring Overview Version 4.0 a Page 112 sOvoA, April 2014 Company and Monthly Management 4. Update the field entries,as required. 5. Select the following tabs in the Edit monthly dialog box to update field entries, as required: ♦ Personal info ♦ Vehicle details ♦ More settings ♦ Charge cards ♦ Statusinfo 6. To save the changes, do any of the following: ♦ Click Save(to save the changes and display the dialog box with defined field entries). ♦ Click Save—Exit(to save the changes and exit). ♦ Click Save—New (to save the changes and display the dialog box with blank fields for setting up another monthly). ♦ Click Exit(to exit without saving the changes). 7. Click Exit(this operation applies to specific Save options in the previous step). Parent Topic: Monthly Management 7.2.5 Deleting Monthlies This procedure describes how to delete a monthly in the SmartPark parking management application. What You Need • Access to the SmartPark parking management system • Companies and sub-companies defined in the system • Monthlies defined in the system Version 4.0 Page 111 April 2014 X- Company and Monthly Management To update monthly profiles: 1. In the SmartPark system application, select the company in the navigation pane and click the Monthlies list tab. The list of monthlies assigned to the company appears with defined properties. vTibs- �» ��- rdrw >dayalde; o palakv Pte Toals Data Rew Ndp 44 Tr&WAMWm ';F N--ft W tbtd 9uese &Geese .Wktparting tw St&-0-k— ',?'?ipd--trigs ,J amore 'J XRepat +'a.R-d- IS TIBA PalmO lot PtarYes rift I H-da—balk I T-6 ats buloc I Receipt I rarkatee I !--h l0ay ln-0ut -yf 56th Pas-1st Street Garage ! _^!56dt Pas Ul -3rd Street G. .l, i� ;- Tatl oaliesl7,. - Card Pas Moab— f - y!Uedt Cad TtNtiT Cards Type Pry table 1 Month _.SA>mact p h FTr-za Sdmm -.. 56787 Stsdad -- PrmtOedc 1. Bknv SOlortm 1706 Stud" t ' �!E18QI5 p�p°Nary 1234 Sandad (I B-h Mood 6naloyees G tlatty Ireewdas 42414 SUndanl NOTE: ■ Selecting a company or sub-company before clicking the Monthlies list tab narrows down the search. ■ The root selection displays the list of all the monthlies that have been set up under all the companies and sub-companies. v 2. In the Monthly list,select the Monthly row and right-click on it. The dropdown list appears with options including New, Edit,and Delete. 3. Click Edit. The Edit monthly dialog box appears with default Monthly details tab selection and predefined properties. Edo MonA y W 61 Save Edt Save New 6dt Report ,.•..a �Fast Rato—e lbtteame CM'd* W IEMM ISokx rt 117M Hoomy I Pew W.I Yd&k I K.xtwwl a..Wm.h I stat.wol Parkkg l t JTMAParlCinglot CorapaoY gees sub compsor.. Job btic Begin: 04-Mar-14 C-Wrr. (--� Eruk 31-0ec-14 Apr �� spot*. { `. Pt.Nlc Parse balance OAO r-No bop dteck Type lStandad 1'Iooth Priom �0-.-00 r Return card Current balance:lu FVM. Price v �� Add units: Ip — locaborc Unknorn Version 4.0 Page 110 April 2014 p�a Company and Monthly Management Tiba Parldng management i Do you want to save changes now? Yes No Cancel 7. Click No. Parent Topic: Monthly Management 7.2.4 Updating Monthly Profiles This procedure describes how to update monthly profiles in the SmartPark parking management application. What You Need • Access to the SmartPark parking management system • Companies and sub-companies defined in the system JAW ■ Monthlies defined in the system Version 4.0 Page 109 eruu_v..e April 2014 � � Company and Monthly Management 4"a Edit monthly ° kA kA Save Exit kA Save New -W 6dt Reports rFbstname iastname Card;� ED — I Solomon 1708 lum Mmthly detaik(Pe..A ido I Whide detatk I More settings Charge®rds States i% Parking lot ITIBAParkinglot Companrr. F-*Y. Sub company: Sob title —� 04-Mar-14 Category r�—� End: 31-Dec-14 C-oulz � � spot#. I Pregc —� Purse balance o.00 F No Imp dm& Type: Standard Mirth prig o_oo r"Return card on e.11 Ptice� Currentbata C' lu F Fay Add units r— Locatide llslmornr s.. NOTE: Property details in the Edit monthly dialog box appear in Write mode. Do not change the field values. 4. View the field entries. :w 5. Select the following tabs in the Edit monthly dialog box to view the related field entries: ♦ Personal info Vehicle details ♦ More settings ♦ Charge cards ♦ Statusinfo NOTE: Do not click the Save,Save—Exit,or Save—New button. 6. Click Exit. If you changed any field entry by oversight (and not saved it), a prompt message appears,asking you to accept or reject the changes. Version 4.0 -A1R, Page 108 Apri 12014 �. .w Company and Monthly Management 7.2.3 Viewing Monthly Profiles This procedure describes how to view monthly profiles in the SmartPark application. What You Need • Access to the SmartPark parking management system • Companies and sub-companies defined in the system • Monthlies defined in the system To view monthly profiles: 1. In the SmartPark system application, select the company in the navigation pane and click the Monthlies list tab. The list of monthlies assigned to the company appears with assigned properties. +.Tdu-Parking rnenagen�ent sysCem d.7.-SQL-Tt raziat 1 days ldt. ., He Took Data tea H* 4i4 Tna M Pro — a-:rkw mantNr 4+H.W a,-,- zG-ft I V&t P-6v ini Sb&_XC-V_ ;' Loime_ttip .:1 Rests `I xkepart :'r—N& is TM Perwng rot` ►wn+�rat I t ft T—W-ft b ft I R—Oft I r h AM.l - 1 Day In-Out -i 5 Fat Pas-1st Street Garage Trial aaoaEYec ll.. .. shot Pas UL"-3rd Street Gib 12 Card Pas Menb- 0 Credit card IN1W Name . ( card*_ Tree i-vnx to*1 Mwdh price CaLmm 6 ,-Elieza Sokman 56767 Stadad ... Front Desk u Eli.=Sob.— 1708 St".d a EVENTS ! Hary 1734 Stxdard M 01 Hotd ft*,— Nary Kt...d. 42414 Stmdard NOTE: ■ Selecting a company or sub-company before clicking the Monthlies list tab narrows down the search. ■ The root selection displays the list of all the monthlies that have been set up under all the companies and sub-companies. I 2. In the Monthly list,select the Monthly row and right-click on it. The dropdown list appears with options including New, Edit,and Delete. 3. Click Edit. The Edit monthly dialog box appears with default Monthly details tab selection and predefined properties. Version 4.0 Page 107 April 2014 —'U a k Company and Monthly Management New rtbMidy^ . ij kj Save_Exit k..7 save New Q Exit Reports TlA uau! rlast Romee Cards m it 1 Monthly detMis 1 Personal info I Vehicle detail I More setFmus Charge cards I Stub.Wo Padd g krC THIA Parking lot ComPWW.. Sub company: lob title: �� BegLc 25-Mar-t4 Categorn Ii—� End: zsMar-ss Group: I�j SPatt- t P,i Purse balance o.00 r tlo i m creek Type standard Mouth Pr— o.00 r Returu� Price raw Current balance: F r P:: :<B �� Add units. NOTE: Default entries in the Parking lot and Company fields depends on the node you select in the navigation pane(see step#1). 3. Select options in different fields. 4. Select the Personal info tab and enter personal and contact information. 5. Select the Vehicle details tab and (by using the Add, Edit, and Delete buttons) enter the Plate ID#, model#,and color of the vehicle. 6. Select the More settings tab and set the completion time conditions of how to handle missing entries and exits of the monthly traffic reports. 7. Select the Charge cards tab and set parameters. 8. Select the Status info tab and set parameters. (Shows the last 20 transactions of the card holder.) 9. Do any of the following: ♦ Click Save(to save the changes and display the screen with field entries). ♦ Click Save_Exit(to save the changes and exit). ♦ Click Save_New (to save the changes and display the screen with blank fields for setting up another monthly). ♦ Click Exit(to exit without saving the changes). 10. Click Exit(this operation applies to specific Save options in the previous step). Parent Topic: Monthly Management Version 4.0 Page 106 ° April 2014 Company and Monthly Management 7.2.2 Adding Monthlies This procedure describes how to add monthlies (card holders) in the SmartPark parking management system.The system supports setting up monthlies via different nodes in the navigation pane;the root(node), company node,or sub-company node. Besides this,you can also set up monthlies via File menu and via New Monthly Quick Launch icon. Depending on the selection of type of node, the New Monthly dialog box appears with default selections in the Parking lot, Company,and Sub company fields. What You Need • Access to the SmartPark parking management system • Companies and sub-companies defined in the system • Card holder's personal details such as first name, last name,and Card# To add monthlies: 1. In the SmartPark system interface, right-click the root(TIBA Parking lot). A dropdown list appears with options, including New, Edit, and Delete. Fit Took Date View Help 00 Tranvritprogres New monthly sy Hotel guests Gusts &'.valet pwk rg t4l StidoerZXCOAXM ',,t Update settings .;j Reports .. 1 Da y New ► Monthly uraLies r�j Trausiads tmft j Receipts Park state ...y� 5 5dt Pa Edit ''_-.! Guest _._.+ Card Pa .. Delete Sub company ++TIIds i '"ii ,,,r,.a�r 'oriigl�ilill,Illul�Pi�1 `i�"r'i® i-- Credit C Tools ► Company _ _..___.___..._._._card*_.i_-Type __._Price table Q 01i Employe 12316 Standard '.....I*Fr or Transmit ► �, 3312 42411 Standard _ Eygrrg �, Albertina Baten 50320 Standard E+... Hotel Employes Alejandra Lopez 50387 Standard NOTE: You can select any node in the navigation pane; root,company,or sub-company node. 2. Click New> Monthly. The New monthly dialog box appears with default Monthly details tab selection and root(parking lot) name in the Parking lot field. Version 4.0 Page 105 April 2014 • Company and Monthly Management 7.2 Monthly Management This section describes the following procedures for managing monthlies in the SmartPark application. ■ Methods of Adding Monthlies ■ Adding Monthlies ■ Viewing Monthly Profiles ■ Updating Monthly Profiles ■ Deleting Monthlies Parent Topic: Company and Monthly Management 7.2.1 Methods of Adding Monthlies The SmartPark system application allows you to add monthlies in the system from its following locations: • Via File menu In the menu bar,click File>New>Monthly. • Via New monthly icon -dW, In the Quick Launch bar,click the New monthly icon. • Via root node In the navigation pane, select the root node, right click, and select New > Monthly. • Via company-level node In the navigation tree, select the company node, right click, and select New > Monthly. • Via sub-company-level node In the navigation tree, select the sub-company node, right click, and select New >Monthly. • Via Monthlies List Right-click anywhere in the Monthlies list and select New>Monthly. Parent Topic: Monthly Management Version 4.0 Page 104 April 2014 r��A OWAUNNNOW Company and Monthly Management 2. Click Delete. The following scenario occurs: ♦ When the selected company does not have a sub-company nested under it: i. When you click Delete,the following prompt message appears: Tiba-Paddng manage••d^*_ s• 1 Affw Are you sure you want to delete XY Company Yes No H. Click Yes to remove the company in the navigation pane. ♦ When the selected company has a sub-company nested under it: i. When you click Delete,the following prompt message appears: COMPa^Y deletion confimmtion Attention You must confirm deleting or resetting more settings related to compaW.XY N Selo, you must select all active options,To finish press delete_ r [orrfirm wb wmyanyt_ddetioh r Can#itnn n-mn[dnRes deleki�in r used annly) F Ec n6irsn�key deiFrkSP lase reset Delete � fxt H. Select the option Confirm sub-company deletion. iii. Click Delete to remove the company from the navigation pane. Parent Topic: Company Management Version 4.0 Page 103 April 2014 .B.A. Company and Monthly Management 5. Select the Monthlies settings tab with default Monthly details tab selection and update field entries, if required. 6. Select the Monthlies settings tab with default More details tab selection and update field entries, if required. 7. Do any of the following: ♦ Click Save(to save the changes and display the dialog box with defined field entries). ♦ Click Save_Exit(to save the changes and exit). ♦ Click Save_New (to save the changes and display the dialog box with blank fields for setting up another company). ♦ Click Exit(to exit without saving the changes). 8. Click Exit(this operation applies to specific Save options in the previous step). Parent Topic: Company Management 7.1.4 Deleting a Company This procedure describes how to delete a company in the SmartPark parking management application. What You Need ■ Access to the SmartPark parking management system ■ Companies defined in the system To delete a company profile: 1. In the SmartPark system application, select the company in the navigation pane and right-click it. A dropdown list appears with menu options, including New, Edit, and Delete. r&a-lo arlarg Fie Tads Data Hew Help Oa Trarmritpr V= tm New monthly W Hotel Viests Guests I valet pariong 8-16 TIBA Parking lot i Maw rot I tie TEmTO& 1 f Description Cash Credit Cancelled Cash t ► Cancelled Credit Debit 1B Inter Cancelled Debit com -- —— - Version 4.0 Page 102 April 2014 Company and Monthly Management NOTE: Do not click Yes,since you only want to view the company properties. Parent Topic: Company Management 7.1.3 Updating Company Profiles This procedure describes how to update company profiles in the SmartPark parking management application. What You Need ■ Access to the SmartPark parking management system ■ Companies defined in the system To update company profiles: 1. In the SmartPark system application,select the company in the navigation pane and right-click on it. A dropdown list appears with options, including New, Edit, and Delete. 2. Click Edit. The Edit company dialog box appears with default Company details tab selection and predefined company properties. Edit ry any'' iA W save Fait l]save New 7 Ba Company naaue: Jones office Tower Parl iuB lot TISA Parking lot -� Company details,SettkV.I l4onthr.settings Address 1234 Clain Street Company number r g Gty: Metropolis Client number. g State USA Begin: o I-]an-14 Zip code: �— End: MDec-14 Mj Phone: M SSS1212 fO Active IV Transmit maaNnSes FaCic r Disable remote sync Emak �— Contacts Accomuting*� Name Job title Phone Notes gi a=, 3. Update field entries, if required. 4. Select the Settings tab and update field entries,if required. ` Version 4.0 Page 101 April 2014 X IMMMMENOW Company and Monthly Management 11 Edit company`" JA kA save Exit U Save New -W Exit Compaay name Jones Office Tower —` Parung Mat TIi3A Parking Mot Company details I-- mrgs I r— settings Address 1234 Main Street Company number. I 8 — City: 11detrapolis --- cheat number. l s — state- USA tiegrc O1-Jan-14 Zip code I End II-Dec-14 Pbouc 888-555-1212 IWO Acute Fauc W Transmit monthlies r Disable remote sync Email: Contacts AOOO Name Job We Phone Motes Ea, 3. View field entries. 4. Select the Settings tab and view the field properties. 5. Select the Monthlies settings tab with default Monthly details tab selection and view the field entries. 6. Select the Monthlies settings tab with More details tab selection and view the field entries. NOTE: Do not click the Save,Save Exit,or Save New button. 7. Click Exit. If you have changed some field entry by mistake (and not saved it), a prompt message appears,asking you to accept or reject the changes. Tdsa-Parking managexneat ,: (�i I Do you want to save changes now? Yes No Cancel 8. Click No. Version 4.0 Page 100 Apri 12014 f,>:.an Company and Monthly Management 9. Set the restrict time details: N/A 10. Do any of the following: ♦ Click Save(to save the changes and display the dialog box with defined field entries). ♦ Click Save—Exit(to save the changes and exit). ♦ Click Save—New (to save the changes and display the dialog box with blank fields for setting up another company). ♦ Click Exit(to exit without saving the changes). 11. Click Exit(this operation applies to specific Save options in the previous step). Parent Topic: Company Management 7.1.2 Viewing Company Profiles This procedure describes how to view company profiles in the SmartPark parking management application. What You Need ■ Access to the SmartPark parking management system low ■ Companies defined in the system To view company profiles: 1. In the SmartPark system application, select the company in the navigation pane and right-click on it. A dropdown list appears with options, including New, Edit, and Delete. 2. Click Edit. The Edit company dialog box appears with default Company details tab selection and predefined company properties. NOTE: nn= Property details in the Edit company dialog box appear in Write mode. Make sure that you do not change the field values. Version 4.0 Page 99 April 2014 Company and Monthly Management 6. Select the Monthlies settings tab' followed by default Monthly details tab selection. W kj Save-Exit k]Save-New V Bdt Company AMR= Parklaii lot: ITIRA Parking;lot Company details setthm. Monthly details More settings 3Gb titlen Valid In: End of current year Prone Type Standard F No loop chedc F Return card Price tablen F flay On exit. Month price ro—DO F 1110ilhout APO 7. Enter details in the fields,including: * Selection in the Job title field + Selection in the Category field ^ Selection in the Valid to field—N/A 8. Select the Monthlies settings tab,followed by More settings tab selection. Company name P-hiBlibb ITOAParkftlot Monthly details Entries and e)dts r Restrict time Missing enbr-I Coniplete by previous traII_____�_I Da Rom tire To the Complete time.* FDT,I_- Monday Max time to previous tr-ff-['3j'O 0-0 Tuesday Wednesday Thursday Friday Kmsbvcft I Coniplete by et traffic Saturday Complete time: Max time to next traffic: Version 4.0 Page 98 °wm� April 2014 Company and Monthly Management 3. Enter details in the fields,including: ♦ Validity period in the Begin and End fields ♦ Contacts'name,job title,and phone#s 4. Select the Settings tab. 11 New company' :,,, 1#rli Save Exit Same New Q Ept company Daum Para king kb TiBA Parking lot Company details j: :?�Madlrses settaws General Reserved park Transients pie tabic 'System calculate Value: CkG Restricted parr F Stickers prax tablet (� overflow: overflow price table Default sticker. Guests Special settings prepaid 0.00 Full dal/time unit: �- Partial day time unit: 1— r-Synclurcab-quests lowk 5. Enter details in the fields,including: ♦ Table selection in the Transients price table field: Specifically for debit calculations for visitors of a company ♦ Table selection in the Stickers price table field: for additional debit calculations for validation usage of visitors of a company ♦ Table selection in the Overflow price table field: for overflow of debit charges of visitors of a company Version 4.0 Page 97 April 2014 Company and Monthly Management To set up a new company: 1. In the SmartPark system application, right-click the root(TIBA Parking lot). A dropdown list appears with options, including New, Edit, and Delete. Fie Tools Data View Help Tr&wmtprWm 8.'.New monthly Vt Hotel guests Guests valet paH=g iJ Stidter O pons !' Lo&tc settings .j Rex t.. tom)TnuaSuDs tratI aecilft Parit state - _1D I New ®"; monthly Edt �.--. Guest .. Delete f�F Sub cor.Wy nt tYeseR4otion Quantity . a DAD Remaknkrg Place 4M ��Y Cr Tod, � ConPerrY BAH) Total occupy `1094. �� 7 - g OAD Uonttfies 120 F 6 Transmit R - tied credit 0AD Tramients 912 04 R OAD Open getes 2 #4 7 flood Employees Cancelled Debit DAD Open tickets 0 f4 F HbM Guest ---- __-- ---_. Open gate-En" D F + ¢�Intercom + p-�!Janes Office Tower Dpen gate-W 0 7 Monthly Contract Pat; !.....a Parldrg Loyalty Prog',� .....02�Parkry oNice ,. ,. <: ...:..., ..._ TIBA Date Tice Description ;....h TIBA Park.M i t VaklatDr Discounts If NOTE: You can select any node in the navigation pane; root, company, or sub- A004 company. 2. Click New>Company. The New Company dialog box appears with default Company details tab selection and root(parking lot name)in the Parking lot field. Itj New connpany F Save Emt L]Saxe New JU 5d Company Samum Pariiiet lob. TIBA Parking lat Company deters Setter Mentidles scna !,I Address Company sandier. 1 p Client number r p State _— 25-Mar-Y4 Zip code: �— 0rk 25-Mffi-15 Phonc �— r Active �°�-- I✓ Transmit troatbies fax I r-Disable remote sync Emsa I Contacts Accou tin** Name Job title Phone Motes �L47[ Version 4.0 Page 96 look April 2014 ��g.w Company and Monthly Management 7 Company and Monthly Management This section describes how to manage monthlies (card holders) in the SmartPark parking management system. • Company Management • Monthly Management • Monthlies List Management 7.1 Company Management This section describes the following procedures for managing companies in the SmartPark application. • Setting Up a New Company • Viewing Company Profiles • Updating Company Profiles • Deleting a Company Parent Topic: Company and Monthly Management 7.1.1 Setting Up a New Company This procedure describes how to set up a new company in the SmartPark parking management application. The SmartPark application supports setting up a company via different nodes in its navigation pane;the root(node), company node,or sub-company node. Besides this, you can also set up a company via File>New menu. What You Need ■ Access to the SmartPark parking management system Version 4.0 Page 95 April 2014 Device Control and Monitoring via Device Status Screens To perform control operations via Pay-on-Foot: 1. In the SmartPark interface,select the Park state tab. 2. In the Devices software tool, double-click Pay-on-Foot. The Device Status—Pay-on-Foot status screen appears. Device status:*211-_ On foot YVFute Form 177 Form:Active �Swallow unit o + Printer.In order sensor value Iii: 0 open do Bill varidator.In order Sensor value 2F. 0 6dt p Hoper#1:In order 0 Hoper#2:In order Coupon unit v Door sensor#2 Roper#3:In order Sensor value 1R: 0 ®�Door sensor f3 {a4Sensor value IV' 0 d Bill dispenser.M order Roper wins it1:0 Roper coins*2:0 Hoper wins i3:0 Cassette*1:0 Cassette#r.0 Cassette#10 Date rare Description 3. Click the t=E icon to display the dropdown list with command options,as follows: ♦ Form commands:Supports Active and Not active commands. ♦ Open Door commands:Clicking Open Door sends a command to release the electronic locking mechanism on the Pay-on-Foot door. NOTE: ■ The Open Door command requires special privileges and is restricted to authorized personnel only. ■ Clicking the Open Door command displays a prompt for confirming your Pass Code. ♦ Exit command:Allows you exit. 4. Click Exit to close the status screen. Parent Topic: Pay-on-Foot Status Version 4.0 Page 94 Apri 12014 f .A luwxmmmdw Device Control and Monitoring via Device Status Screens ♦ Door Controller status: • When the door controller unit's communication link is up, the communication status is displayed with a green (10)circle. • When the door controller unit's communication link is down, the communication status is displayed with a red ( )circle. ♦ Open Door Sensor status: • When the Pay-on-Foot unit's door is closed, the door-close status is displayed with a green ( ')circle. • When the Pay-on-Foot unit's door is open, the door-open status is displayed with a red( )circle. ♦ Closed Door status: • When the Pay-on-Foot unit's door is locked, the door-lock status is displayed with a green (0)circle. • When the Pay-on-Foot unit's door is unlocked, the door-unlock status is displayed with a red ( )circle. ♦ Door Sensor#1/2/3 status: (The feature applies to the APS-20 unit where one door supports three sensors.) • When the Pay-on-Foot unit's door is closed, the door sensor status is displayed with a green (0)circle. • When the Pay-on-Foot unit's door is open, the door sensor status is displayed with a red( ) circle. ♦ DIP Switch status: N/A for a Pay-on-Foot unit Parent Topic: Pay-on-Foot Status 6.5.2 Performing Control Operations via Pay-on-Foot The procedure describes how to perform device control operations via Pay-on-Foot in the Devices management tool. What You Need ■ Communication between the device and the management software #01k Version 4.0 Page 93 April 2014 -, ..KX Device Control and Monitoring via Device Status Screens 3. The Pay-on-Foot status screen displays the device status,as follows: ♦ Pay-on-Foot device communication status: • Communication OK: Displayed with a green (0)circle • No communication: Displayed with a red( ) circle ♦ Printer communication status: • Communication OK: Displayed with a green (04)circle • No communication: Displayed with a red( )circle ♦ Bill Validator status: • When the Bill Validator is in its normal mode of operation with established communication, the status is shown with a green (to) circle. • When the Bill Validator is in the error-mode (that is, does not accept bills),the defect status is shown with a red ( ) circle. ♦ Hopper#1/2/3 status: Displays the quantity of coins in the hoppers. ♦ Bill Dispenser status: • When the Bill Dispenser is in its normal mode of operation with established communication, the status is shown with a green ( ') circle. • When the Bill Validator is in the error-mode (that is, does not dispense bills),the defect status is shown with a red(A)circle. ♦ Swallow Unit status: • When the Ticket reader unit is in a normal working mode, its status is displayed with a green(0)circle. • When the Ticket reader unit does not have communication, its status is displayed with a red(A)circle. ♦ Sensor Value status: • When the sensor unit is in a normal working mode, its status (sensor value) is displayed in numbers in green. • In the normal working mode of a sensor, when no ticket exists in the ticket reader, the displayed number for the sensor value shall be less than 20. ♦ Coupon Unit status: • When the coupon unit's communication link is up, the communication status is displayed with a green (0) circle. • When the coupon unit's communication link is down, the communication status is displayed with a red( ) circle. Version 4.0 ,Ak April 2014 Page 92 O� Device Control and Monitoring via Device Status Screens 6.5 Pay-on-Foot Status The section describes the following. ■ Monitoring the Status of a Pav-on-Foot station ■ Performing Control Operations via Pav-on-Foot Status Screen Parent Topic: Device Control and Monitoring via Device Status Screens 6.5.1 Monitoring the Status of a Pay-on-Foot Station The procedure describes how to monitor the real-time status of a Pay-on-Foot station in the Devices management tool. What You Need ■ Communication between the device and the management software To monitor the status of a Pay-on-Foot station: 1. In the SmartPark interface,select the Park state tab. 2. In the Devices software tool, double-click Pay-on-Foot. The Device Status—Pay-on-Foot status screen appears. r r Device status#21111 Form:Active Swallow unit 0 Door controller {r Printer.In order Sensor value 1#: 0 open door sensor a0 Bill validator.M order Sensor value 21P 0 r Closed door s(�Roper#1:In order Coupon unit is Door sensor#1 Roper#2:in order O Sensor value 1#: 0 Door sensor#2 Roper Am In order OSensor value 2#: 0 Door sensor#3 Bill dispenser.In order walas Roper coins#1:0 Roper coins#2:0 Hoper coins#3:0 Cassette#1:0 Cassette#2:0 Cassette#3:0 Date Time Description Version 4.0 Page 91 April 2014 �B� Device Controt and Monitoring via Device Status Screens 6.4.2 Performing Control Operations via a Pay-in-Lane Station The procedure describes how to perform device control operations via Pay-in-Lane in the Devices management tool. What You Need ■ Communication between the device and the management software To perform control operations via Pay-in-Lane station: 1. In the SmartPark interface,select the Park state tab. 2. In the Devices software tool,double-click Pay-in-Lane. The Device Status—Pay-in-Lane status screen appears. Form:open for all Button U { Door cont Form Printer.In order J Button 29 General c Gate state �)Loop detector IS Relay#2 open relay Loop detector 211 J Gate down Relay#3 Exit Swallow unit )f° Relay#4 Sensor value 1t. D •in order Sensor value 2#: 0 Cassette#7:0 Cassette#2:0 Cassette#3:0 Date Time Descripbon a�tt � 3. Click the S icon to display the dropdown list with command options, as follows: ♦ Form commands:Supports the Transient only, Monthlies only, Open for all, and Not active commands. ♦ Gate State commands: Supports the Open gate, Closed gate, Open continuously, and Cancel continuously commands. ♦ Open Relay commands:Operates Relay#2/#3/#4. ♦ Exit command:Allows you exit. 4. Click Exit to close the status screen. Parent Topic: Pay-in-Lane Status Version 4.0 CIA April 2014 Page 90 XX Device Control and Monitoring via Device Status Screens ♦ General Change status: When the Pay-in-Lane is in its normal mode of operation (that is, accepts commands and dispenses cash), the status is shown with a green (0)circle. • When the Pay-in-Lane is in the error-mode (that is, does not dispenses cash),the defect status is shown with a red ( ) circle. ♦ Bill Validator status: • When the Bill Validator is in its normal mode of operation with established communication, the status is shown with a green ( ) circle. • When the Bill Validator is in the error-mode (that is, does not accept bills),the defect status is shown with a red ( ) circle. ♦ Bill Dispenser status: When the Bill Dispenser is in its normal mode of operation with established communication, the status is shown with a green ( ) circle. ♦ When the Bill Validator is in the error-mode (that is, does not dispense bills),the defect status is shown with a red ( )circle. ♦ Cassette#1/2/3 status: Displays the quantity of bills in each cassette. ♦ DIP Switch status: Displays the On/Off status of the individual DIP switches on the controller board Parent Topic: Pay-in-Lane Status Version 4.0 p Page 89 April 2014 �P.J Device Control and Monitoring via Device Status Screens 3. The Pay-in-Lane status screen displays the device status, as follows: ♦ Pay-in-Lane device communication status: • Communication OK: Displayed with a green (0)circle • No communication: Displayed with a red ( )circle ♦ Printer communication status: • Communication OK: Displayed with a green(4)circle • No communication: Displayed with a red(d) circle ♦ Loop Detector status: • When Loop Detector #1 (presence loop) senses a vehicle, it displays the status in green (4). • When Loop Detector#2 senses a vehicle, it displays the status in green 0)• • When there is no vehicle in the range of the loop detectors, they turn gray(J)on the device status screen. ♦ Gate status: Displays the status with a gray(,-,))circle ♦ Swallow Unit status: • When the Ticket reader unit is in a normal working mode, its status is displayed with a green (4)circle. • When the Ticket reader unit does not have communication, its status is displayed with a red(9*)circle. ♦ Sensor Value status: • When the sensor unit is in a normal working mode, its status (sensor value) is displayed in numbers in green. • In the normal working mode of a sensor, when no ticket exists in the ticket reader, the displayed number for the sensor shall be less than 20. ♦ Button status: • Button #1: When pressed, the status is displayed with a green (0) circle. • Button #2: When pressed, the status is displayed with a green (00) circle. ♦ Door Controller status: • When the communication link on the door is OK, the status is shown with a green ( ))circle. • When the communication link on the door is not OK, the status is shown with a red (A*)circle. Version 4.0 +MAC Page 88 April 2014 AX Device Control and Monitoring via Device Status Screens 6.4 Pay-in-Lane Status The section describes the following. • Monitoring Status of a Pay-in-Lane • Performing Control operations via Pay-in-Lane Status Screen Parent Topic: Device Control and Monitoring via Device Status Screens 6.4.1 Monitoring the Status of a Pay-in-Lane Station The procedure describes how to monitor the real-time status of a Pay-in-Lane station in the Devices management tool. What You Need ■ Communication between the device and the management software To monitor the Pay-in-Lane status: 1. In the SmartPark interface,select the Park state tab. 2. In the Devices software tool,double-click Pay-in-Lane. The Device Status—Pay-in-Lane status screen appears. Device stat #1$3- in ��i 1 111111a Form:open for all j Bolton 1# Door controller.In order Printer.In order j Button 2# (4 General change state J Loop detector 1# 0 Bill validator.In order Loop detector 2# 0 Bin dispenser.In order J Gate down d Cassette#1:in order Swallow unit Cassette#?:In order 0 Sensor value M 0 Cassetten In order 0 Sensor value 2tk 0 a Cassette#1:0 cassette#2:0 cassette#S:0 Date Time Descripbori Version 4.0 Page 87 April 2014 ,--WINNOW Device Control and Monitoring via Device Status Screens 6.3.2 Performing Control Operations via Exit Station The procedure describes how to perform control operations via Exit Station in the Devices management tool. What You Need ■ Communication between the device and the management software To perform control operations via Exit Station: 1. In the SmartPark interface,select the Park state tab. 2. In the Devices software tool,double-click Exit Station. The Device Status—Exit Station status screen appears. #4 Device status:#182_M- •• { Form:Open for all Button 1# Form ► Printer.In order j Button 2# Gate state ► j Loop detector 1# Open relay ► J Loop detector 20 Gate down JW E)dt (�Swallow unit (#sensor value 1#: 0 Sensor value 2#: 0 Date Time DescriptionR. 3. Click the E icon to display the dropdown list with command options, as follows: ♦ Form commands: Supports the Transient only, Monthlies only, Open for all, and Not active commands. ♦ Gate State commands: Supports the Open gate, Closed gate, Open continuously,and Cancel continuously commands. ♦ Open Relay commands:Operates Relay#2/#3/#4. ♦ Exit command:Allows you exit. 4. Click Exit to close the status screen. Parent Topic: Exit Station Status Version 4.0 Page 86 AMK April 2014 r �w" Device Control and Monitoring via Device Status Screens ♦ Printer communication status • Communication OK: Displayed with green (0)circle • No communication: Displayed with red( ) circle ♦ Loop Detector status • When Loop Detector #1 (presence loop) senses a vehicle, it displays the status in green (0). • When Loop Detector#2 senses a vehicle, it displays the status in green A. • When there is no vehicle in the range of the loop detectors, they turn gray(-J)on the device status screen. ♦ Gate status It displays the status with gray( ) circle. ♦ Swallow Unit status • When the Ticket reader unit is in a normal working mode, its status is displayed with green(#) circle. • When the Ticket reader unit does not have communication, its status is displayed with red ( )circle. ♦ Sensor Value status • When the sensor unit is in a normal working mode, its status (sensor value) is displayed in green numbers. • In the normal working mode of a sensor, when no ticket exists in the ticket reader, the displayed number for the sensor value shall be less than 20. ♦ Button status • Button#1:When pressed,the status is displayed with green ( ) circle. • Button#2:When pressed,the status is displayed with green circle. ♦ DIP Switch status It displays the On/Off status of individual DIP switches on the controller board. Parent Topic: Exit Station Status Version 4.0 Page 85 April 2014 - XJL NNW Device Control and Monitoring via Device Status Screens - ; 6.3 Exit Station Status The section describes the following. ■ Monitoring the Status of an Exit Station ■ Performing Control Operations via Exit Station Status Screen Parent Topic: Device Control and Monitoring via Device Status Screens 6.3.1 Monitoring the Status of an Exit Station The procedure describes how to monitor the real-time status of an Exit Station in Devices management tool. What You Need ■ Communication between the device and the management software To monitor the Exit Station status: 1. In the SmartPark interface,select the Park state tab. 2. In the Devices software tool,double-click Exit Station. The Device Status—Exit Station status screen appears. n=�-'z, Device status*.I$2-: - .q' S'' Form:open for an �j Button 1# { Printer in order Button 2# j Loop detector f# ,j Loop detector 29 Gate down Swallow unit 0 Sensor value W. 0 (�Sensor value 29: 0 Date retie Descripben 3. The Exit Station status screen displays the device status, as follows: ♦ Exit Station communication status • Communication OK: Displayed with green (0) circle • No communication: Displayed with red (A) circle Version 4.0 Page 84 April 2014 Device Control and Monitoring via Device Status Screens 6.2.2 Performing Control Operations via Entry Station Status Screen The procedure describes how to perform device control operations via an entry station status screen. What You Need ■ Communication between the device and the management software To perform control operations via Entry Station status screen: 1. In the SmartPark interface,select the Park state tab. 2. In the Devices software tool,double-click Entry Station. The Device Status—Entry Station status screen appears. Device status:#181- NMI Form.. ►. Form:Open for all yj Button U "s Printer.In order j Button 2# Gate state ► Loop detector 1f Open relay ► Loop detector 2# j Gate down Exit Date Taae Desrziption 3. Click the a icon to display the dropdown list with command options,as follows: ♦ Form commands: Supports the Transient only, Monthlies only, Open for all, and Not active commands. ♦ Gate State commands: Supports the Open gate, Closed gate, Open continuously, and Cancel continuously commands. ♦ Open Relay commands:Operates Relay#2/#3/#4. ♦ Exit command:Allows you exit. 4. Click Exit to close the status screen. Parent Topic: Entry Station Status Version 4.0 Page 83 April 2014 �8� NNW Device Control and Monitoring via Device Status Screens 3. The Entry Station status screen displays the device status,as follows: ♦ Entry Station communication status • Communication OK: Displayed with (' "" ')green circle • No communication: Displayed with red(> )circle ♦ Form option It displays the Form command selection. ♦ Printer communication status • Communication OK: Displayed with (4)green circle • No communication: Displayed with red(A)circle ♦ Button status • Button#1:When pressed,the status is displayed with green ({')circle • Button#2:When pressed,the status is displayed with green('')circle ♦ Gate status The status is displayed with gray circle. ♦ Loop Detector status • When Loop Detector#1 senses a vehicle, it shows the status in green. • When Loop Detector#2 senses a vehicle, it shows the status in green. • When there is no vehicle in the range of the loop detectors, they turn AOW gray(J)on the device status screen. ♦ DIP Switch status It displays the On/Off status of the individual DIP switches on the controller board. Parent Topic: Entry Station Status Version 4.0 Page 82 April 2014 �p� ' Device Control and Monitoring via Device Status Screens Parent Topic: Cash Register Status 6.2 Entry Station Status The section describes the following. ■ Monitoring the Status of an Entry Station ■ Performing Control Operations via Entry Station Status Screen Parent Topic: Device Control and Monitoring via Device Status Screens 6.2.1 Monitoring the Status of an Entry Station The procedure describes how to monitor the real-time status of an Entry Station in the Devices management tool. What You Need ■ Communication between the device and the management software To monitor the status of an Entry Station: 1. In the SmartPark interface,select the Park state tab. 2. In the Devices software tool,double-click Entry Station. The Device Status—Entry Station status screen appears. Devine Status#1 t ,g`a "' q' S . 6' Form:open for a0 Button 1# Printer.In order j Button 29 j Loop detector W J Loop detector 2# �j Gate down Date Time Description R� Version 4.0 Page 81 April 2014 '.�� Device Control and Monitoring via Device Status Screens ■ Red circle for no communication or an error in communication ♦ Loop Detector status • When the Loop Detector #1 senses a vehicle, it shows in green the status screen. • When the Loop Detector #2 senses a vehicle, it shows in green the status screen. • When there is no vehicle in the range of the loop detectors, they turn gray( 1)on the device status screen. ♦ DIP Switch status • N/A for cash register Parent Topic: Cash Register Status 6.1.2 Performing Control Operations via Cash Register Status Screen The procedure describes how to perform device control operations via Cash Register in the Devices management tool. What You Need ■ Communication between the device and the management software To perform control operations via Cash Register status screen: 1. In the SmartPark interface,select the Park state tab. 2. In the Devices software tool,double-click Cash Register. The Device Status—Cash Register status screen appears. jN.M.11at I H t ir..da t- m R..ipts Descr 7 Device statu=#0-Mai„ .4, centr J Printer.No com ..l Loop detector 1 6dt j Printer.No com. J Loop detector .J Button 1# Loop detector]# J Button 20 j Loop detector d# - E ntrai `Gate down It J Loop detector 5# aiet Podw .�Gate down 2# Loop detector 641 est Dispel mail 0 Date Tune Description 3. Click the S icon to display the dropdown list with Exit command. 4. Click Exit to close the status dialog box. Version 4.0 Page 80 April 2014 Device Control and Monitoring via Device Status Screens 6.1.1 Monitoring the Status of a Cash Register The procedure describes how to monitor the real-time status of a Cash Register in the Devices management tool. What You Need ■ Communication between the device and the management software To monitor the status of a Cash Register: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool,double-click Cash Register. The Device Status—Cash Register status screen appears. w Device status:so-Main controller', a �j Printer.No corn. Loop detector 1# .�Printer.No com. j Loop detector 2# J Button 1# Loop detector 3# j Button 2# j Loop detector 4# J Gate down 1# .�;Loop detector 5# Gate down 29 j Loop detector 6# Date Time Description 3 3. The Cash Register status screen displays the device status,as follows: ♦ Cash Register communication status • Communication OK: Displayed with (4)green circle • No communication: Displayed with red ( ) circle ♦ Printer communication status • Communication OK: Displayed with(04)green circle • No communication: Displayed with red( )circle • No information:Displayed with gray( %) circle NOTE: The SmartPark application supports multiple states for printer status; for !s example: ■ Green circle for OK communication Version 4.0 Page 79 April 2014 Device Control and Monitoring via Device Status Screens 6 Device Control and Monitoring via Device Status Screens This section describes how to monitor the real-time status of devices and execute control procedures via device status screens in the SmartPark parking management system. This section describes the following status display screens that cover all status options available in the SmartPark system: ■ Cash Register Status ■ Entry Station Status ■ Exit Station Status ■ Pay-in-Lane Status ■ Pay-on-Foot Status The following describe the device status monitoring and control operations in the system: ■ Monitoring Real-Time Status of Devices ■ Controlling Devices via Status Screens 6.1 Cash Register Status The section describes the following. ■ Monitoring the Status of a Cash Register ■ Performing Control Operations via Cash Resister Status Screen Parent Topic: Device Control and Monitoring via Device Status Screens Version 4.0 Page 78 April 2014 ww Device Control and Monitoring via Park State Screen To set the parking price(parking rate)via Set Price command: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Exit Station. The command list appears. 3. Click the Set Price command. The Set Price dialog box appears. 4. Enter values in the fields,as follows: ♦ Price field(mandatory): Enter the parking rate. ♦ Reason field:Select the reason for setting the price. ♦ Notes field: Enter a short explanation, if required. 5. Click Update to save the changes and then click Exit. NOTE: Click Exit to close the dialog box,without saving the changes. Parent Topic: Miscellaneous Commands Version 4.0 Page 77 April 2014 (X Device Control and Monitoring via Park State Screen Awk *a•Resolver w. A. Parldng iot �� Monthly #182-Main Exit —� evoud- Seardia Device status eVoucher States info I Events No com. Printer.In order Gl, Loop detector 1# Gate down 9 Swallow unit ,i Sensor value U. 0 a4 Sensor value 2#: 0 Ticket details Action 3 z t bat Parent Topic: Miscellaneous Commands 5.4.2 Set Price Command This procedure describes how to send a parking charge to a lane device, using the Set Price command. Supporting Devices: Exit Station, Pay-in-Lane,and Pay-on-Foot NOTE: 4 : You can select any device that supports the Set Price command;the Exit Station is taken as an example in this procedure. What You Need ■ Communication between the device and the management software Version 4.0 Page 76 .AN, April 2014 •�g�Atl Device Controt and Monitoring via Park State Screen 5.4 Miscellaneous Commands This section describes the following command-based procedures for the SmartPark parking management system: • Resolve an Issue command • Set Price Command 5.4.1 Resolve an Issue This procedure describes how to access the device status and device events for resolving the device-related issues. Supporting Devices: Exit Station and Pay-in-Lane NOTE: You can select any device that supports the Resolve an issue command; the Exit Station is taken as an example in this procedure. What You Need ■ Communication between the device and the management software To resolve an issue: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Exit Station. The list of command groups appears. 3. Click Form>Resolve an issue. The Resolver dialog box appears with default Device Info tab selection, displaying real time status of different devices. look Version 4.0 Page 75 April 2014 Device Control and Monitoring via Park State Screen 5.3.5 Reset to Routine State This procedure describes how cancels all previous commands sent to the device and switche to the normal operation mode. The system will check if any schedule is currently set for the device. If yes,the device will activate the device by the set schedule. If not, the device will switch back to the normal operation mode. Supporting Devices: Entry Station, Exit Station, Pay-in-Lane,and Pay-on-Foot NOTE: You can select any device that supports the Reset to Routine State command; the Entry Station is taken as an example in this procedure. What You Need ■ Communication between the device and the management software To reset the settings: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. Park state awiwiw all iantity -94 �• Main entrance 1094 Valet Podium Open gate 120 Test Dispense View status 972 Bock entrance 2 #4 Main Exit Yew events 0 ■4 Test Veriyer Form i 2 Active 0 IP4 Pay to Lane iiixi settings ► Not active 0 Pay On FootVill Monthles only 212 Transients only ® Reset to routine state 2. In the Devices software tool, right-click Entry Station. The list of command groups appears. 3. Click Form> Reset to routine state. Parent Topic: Form Category of Commands Version 4.0 Page 74 April 2014 �B�w Device Control and Monitoring via Park State Screen 5.3.4 Transients Only This procedure describes how to set the device for the transient-type clients. Supporting Devices: Entry Station, Exit Station, and Pay-in-Lane NOTE: You can select any device that supports the Transients Only command;the Entry p rocedure.this in example Station is taken as an �n P What You Need ■ Communication between the device and the management software To set the device only for the transients: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Entry Station. The list of command groups appears. Description % Reader A Reader E j Park&Fly i 152 Main Ent valet Pod V Open gat 3� Test Disp Vm v status Back entr, View Main Exit - Form ► ❑_ Active Settings ► Not active Monthlies only Transients only ® Reset to routine state 3. Click Form>Transients only. The command sets the device (main entrance, in this example) only for the transient-type clients. Parent Topic: Form Category of Commands Version 4.0 Page 73 April 2014 ww n s� Device Control and Monitoring via Park State Screen Parent Topic: Form Category of Commands 5.3.3 Monthlies Only This procedure describes how to set the device for the monthly-type clients. Supporting Devices: Entry Station, Exit Station, and Pay-in-Lane u NOTE: You can select any device that supports the Monthlies Only command; the Entry Station is taken as an example in this procedure. What You Need ■ Communication between the device and the management software To set the device only for the monthlies: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Entry Station. The list of command groups appears. Description X Reader A j ReaderE ;) Park A Fly 152 main Entr qF Valet Pod �.0 Open gate #F Test Disp View status Back entr View events #4 Main Exit Form ❑, Active Setting ► Not active Monftes only Transients ordy 8 Reset to routine starve 3. Click Form> Monthlies only. The command sets the device (main entrance, in this example) only for monthlies. Parent Topic: Form Category of Commands Version 4.0 Page 72 April 2014 - X�g�A IMMUNNNOW Device Control and Monitoring via Park State Screen 3. Click Form>Active. The command sets the device (main entrance, in this example) in active (operational) mode. Parent Topic: Form Category of Commands 5.3.2 Not Active This procedure describes how to set the device in non-active mode.When in the non- active mode,the device is disabled for its normal operations. Supporting Devices: Entry Station, Exit Station, Pay-in-Lane,and Pay-on-Foot NOTE: You can select any device that supports the Not Active command; the Entry Station is taken as an example in this procedure. What You Need ■ Communication between the device and the management software To set the device in non-active mode: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Entry Station. The list of command groups appears. Description % Reader A Reader f !1 I pane a Ftj a�S ,u mom valet Pod t� opm gate F Teat Dis view status Back entr View events ♦ Matra fxit .,..:. Form ► Active fittings ► Not active Monthlies only Transients only ® Reset to rout ne state 3. Click Form>Not active. The command disables the device (main entrance, in this example) and sets it in non-operational mode. Version 4.0 Page 71 April 2014 aKlia Device Control and Monitoring via Park State Screen 5.3 Form Category of Commands This section describes the following command-based procedures for the SmartPark parking management system: ■ Active command ■ Not Active command ■ Monthlies Only command ■ Transients Only command ■ Reset to Routine State command 5.3.1 Active This procedure describes how to set the device in active mode.When in active mode, the device is set for its normal operation for all types of customers such as monthlies and transients. Supporting Devices: Entry Station, Exit Station, Pay-in-Lane, and Pay-on-Foot NOTE: You can select any device that supports the Active command;the Entry Station is taken as an example in this procedure. What You Need ■ Communication between the device and the management software To set Entry Station in active mode: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Entry Station. The list of categories of commands appears. Bea cation % ReaderA Res,*,E 4p� Park 6 Fly yi 152 ♦ U211% qE valet Pod t.� open 9-te Test Dls View status Back en Yew events Main EL Alt- Settings ► Not active 7 Trarnients only E9 Reset to roUbM State Version 4.0 Page 70 April 2014 ` A Device Control and Monitoring via Park State Screen 5.2.6 Reset Bill Dispenser This procedure describes how to reset the bill dispenser. Supporting Devices: Pay-in-Lane What You Need ■ Communication between the device and the management software To reset the bill dispenser in the Pay-in-Lane device: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Pay-in-Lane. The list of command groups appears. Parksta>>x antity Description % -94 Ii Main Entrance 094 Valet Podium 120 Test Dispenser 186 j 972 Back entrance j 1 2 #4 Main Exit 0 0 f4 Pay to Lane ,�� Resolve an issue 0 W Pay On Fool 212 r.,, Open gate j set price Yew status Yew events Form Settings Reset bill dispenser Restart Eject jammed ticket Swallow jammed ticket Send settings 3. Click Settings>Reset bill dispenser. The reset command is sent to the bill dispenser device. Parent Topic: Settings Category of Commands Version 4.0 Page 69 April 2014 X "�� Device Control and Monitoring via Park State Screen 5.2.5 Delivered Bundled Bills This procedure described how to `push' the bills that are dispensed completely but not enough to be pulled out from the bills slot by the customer. Supporting Devices: Pay-on-Foot What You Need ■ Communication between the device and the management software To deliver bundled bills: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Pay-on-Foot. The list of command groups appears. Park stye iantity Description % -94 Nain Entrance 10941 Valet Podium 120 Test Dispenser 186 972 M Back entrance 2 #4 Main Exit 0 #4 Test Verityer 187 0 0 Pay on Foot �j Set price 212 Yew status "- View events Form Settitgs Restart Eject jammed ticket Swallow jammed tidoet Deliver bundled bills Send settings 3. Click Settings> Deliver bundled bills. The bill dispenses of the Pay-on-Foot device. Parent Topic: Settings Category of Commands Version 4.0 Page 68 April 2014 Device Control and Monitoring via Park State Screen 5.2.4 Send Settings This procedure describes how to send device settings/configuration to a single device. Supporting Devices: Entry Station, Exit Station, Pay-in-Lane, Pay-on-Foot and Card Reader NOTE: You can select any device that supports the Send Settings command;the Entry Station is taken as an example in this procedure. What You Need ■ Communication between the device and the management software To send the settings to an Entry Station: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Entry Station. The list of command groups appears. pts Park state Quantity Description % -94 ;d Reader A 1094 Reader E 120 0 Park&Fly ;I 972 4 ` 152 I 2 Main Entrance 0 Valet Podium open gate 0 Test Dispensie View status 0 Back entrance View events Exit Main Form Settings Restart Eject jammed ticket Swallow jammed ticket Send settings 3. Click Settings>Send settings. Parent Topic: Settings Category of Commands Version 4.0 Page 67 April 2014 .B.A.� Device Control and Monitoring via Park State Screen 5.2.3 Swallow Jammed Ticket This procedure describes how to force release a jammed ticket in the Ticket Reader. Supporting Devices: Entry Station, Exit Station, Pay-in-Lane, and Pay-on-Foot NOTE: You can select any device that supports the Swallow Jammed Ticket command; the Exit Station is taken as an example in this procedure. What You Need ■ Communication between the device and the management software To swallow a jammed ticket in the Exit Station: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Exit station. The list of command groups appears. pis Park =zw. Quantity Description % -94 , Reader A 1094 Z4 ReaderE Amok 120 qt Park E Fly 972 162 2 Main Entrance 0 valet Podium Open gate 0 Test Dispense vim,status 0 Back entrance---.____._.—. - view events 4 Main Exit Form ' °ems Restart Elect jammed ticket Swallow jammed ticket n Send settings 3. Click Settings>Swallow jammed ticket. The Swallow Jammed Ticket command is sent to the Exit Station The jammed ticket is forced inside the Exit Station and is removed from the ticket path of the Ticket Reader. Parent Topic: Settings Category of Commands Version 4.0 Page 66 April 2014 Device Control and Monitoring via Park State Screen 5.2.2 Eject Jammed Ticket This procedure describes how to force release a jammed ticket from the ticket reader. Supporting Devices: Entry Station, Exit Station, Pay-in-Lane, and Pay-on-Foot NOTE: You can select any device that supports the Eject Jammed Ticket command; the Entry Station taken as an example in this procedure. What You Need ■ Communication between the device and the management software To release a jammed ticket in the device: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Entry Station. The list of command groups appears. ,ft Park stabs Quantity Description % -94 Reader A 1094 Reader E 120 Park&fly 972 j 152 2 i Main Enbw= 0 valet Podium open lato 0 Test Dispenst View ytabis 0 Back entrance --------- Main EXit view events Form ► Settings ► Restart Eject jammed ticket Swallow jammed tcL-t Send settings 3. Click Settings> Eject jammed ticket. The Eject Jammed Ticket command is sent to the Entry Station. The jammed ticket is forced out and the Entry Station is operational again. Parent Topic: Settings Category of Commands A "k Version 4.0 Page 65 April 2014 ��r Device Control and Monitoring via Park State Screen ems, 5.2.1 Restart This procedure describes how to restart the controller of a device. Supporting Devices: Entry Station, Exit Station, Pay-in-Lane, Pay-on-Foot, and Card Reader What You Need ■ Communication between the device and the management software To restart the controller of a device: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Entry Station. The command groups appear. NOTE: You can select any device that supports this command; Entry Station is taken as an example in this procedure. 3. Click Settings> Restart. The Restart command is sent to the main gate(Main Entrance). AOK Parent Topic: Settings Category of Commands Version 4.0 Page 64 Amllll�' April 2014 'I-B.A ftnuallow Device Control and Monitoring via Park State Screen 3. Click the Set Price command. The Set Price dialog box appears. {I Set pie sd payment arc 182-Haig E3dt in order Reasom Notes UpdatE '� Ewt 4. Enter values in the fields,as follows: ♦ Price field (mandatory):Enter the parking rate. ♦ Reason field:Select the reason for setting the price. ♦ Notes field: Enter a short explanation, if required. 5. Click Update to save the changes and then click Exit. A ""`° NOTE: Click Exit to close the dialog box,without saving the changes. Parent Topic: General Commands 5.2 Settings Category of Commands This section describes the following command-based procedures for the SmartPark parking management system: • Restart command • Elect Jammed Ticket command • Swallow Jammed Ticket command • Send Settings command • Delivered Bundled Bills command • Reset Bill Dispenser command Version 4.0 Page 63 April 2014 -- -k-a Device Control and Monitoring via Park State Screen 3. Click View events. The Events on device—Cash Register dialog box appears. Events on device 7D- From 19-Mar-14 Q6:U0:00w —Showtr7g aq events- ,<'" 7D-Mar-14 23:59:59 t Date an0 time Deaoription Yabe I Value i 4. Do the following; ♦ To define the period of event selection, select date and time in the From and To fields. ♦ From the dropdown list in the Events field,select the event filters. 5. Click the Show button to display the event list for the selected time period. Parent Topic: General Commands 5.1.5 Set Price Command This procedure describes how to define the parking price(parking rate) in the system, using the Set Price command. Supporting Devices: Exit Station, Pay-in-Lane, Pay-on-Foot NOTE: You can select any device that supports the Set Price command;the Exit Station is taken as an example in this procedure. IR What You Need ■ Communication between the device and the management software To set the parking price(parking rate)via Set Price command: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click Exit Station. The command list appears. Version 4.0 Page 62 ` April 2014 C. .w Device Control and Monitoring via Park State Screen 5.1.4 View Events Command This procedure describes how to view the system events, using the View Events command. Supporting Devices:All the devices in the system NOTE: Each device supports the View Events command, the operator-defined event ,.r contents are taken from a common bank of event options. What You Need ■ Communication between the device and the management software To view the events of a device: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click the desired device. A dropdown list appears with command options. Pairh state iw a' ranty Description % ,9 1094 = Sim open gate ► 120 ;$ Resc View status 972 Reac 2 Park Yew events 0 j 162 settings ► 0 � Mai 0 � valet Podium Test Dispenser 196 i NOTE: ,. You can select any device for viewing its events;the Cash Register is an example in this procedure. Version 4.0 Page 61 April 2014 Device Control and Monitoring via Park State Screen 3. Click View status. The Device Status — Cash Register screen appears with device status, including the status of the controller communication and printer communication. KDRUdies FM I Nbathdies>>all'fic I Transient;traffic I Recoots Park stye Description Amount Description Quantity Description % Cash i 0.00 Remaininpplace -94 r Cr ';.,,,. Device statue s0-Maei, '4 Ca Ca De ' Ca- Printer.No com. V j Loop detector! --- Printer.No cam. detector j Button 1# J Loop detector 3R Button 20 j Loop detector 4# m J Gate down 1# j Loop detector W ...ser 186 _)Gate down 29 Loop detector 6# Date Time oescriptiw, 4. Click the S.icon to display the Exit command. � 5. Click Exit to close the status screen. NOTE: A double-click on the desired device also gives you access to the Device Status— dialog box. Parent Topic: General Commands Version 4.0 Page 60 April 2014 :BXw Device Control and Monitoring via Park State Screen 5.1.3 View Status Command This procedure describes how to view the system status, using the View Status command. Supporting Devices:All the devices in the system NOTE: .. Each device in the Devices management tool supports the View Status command. However,the status contents displayed are different. What You Need ■ Communication between the management software and the desired device To view the status of a device: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. 2. In the Devices software tool, right-click the desired device. A dropdown list appears with options. Park state tan ity Description % ' -94 > Mai 1094 Slav open gam 120 R Yew stat s 972 Reac 2 Park Yew events — 0 j 152 settings 0 Mai 0 valet Podium Test Dispenser 986 NOTE: You can select any device for viewing its status; the Cash Register is an example oil in this procedure. R Version 4.0 Page 59 April 2014 Device Control and Monitoring via Park State Screen 5.1.2 Open Gate Command (single gate option) This procedure describes how to open a gate in the parking lot, using the Open Gate command. Supporting Devices: Entry Station, Exit Station, Pay-in-Lane, and Card Reader What You Need ■ Communication between the management software and the desired device To open the gate via Open Gate command: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. ceipts Parkstuate Quantity Description % -94 Main Controller 1094 Slave 120 , Reader A 1 972 Reader E ;j l 2 Park A Fly -- 0 0 ► Main Enti 0 ► valet Pot open gate --— — ► Test Dial Yew status Yew events hausimwwm Form settings 2. In the Devices software tool, right-click desired device. A dropdown list appears with options. 3. Click Open gate to open the Entry Station. The gate opens for the vehicle to pass through and then closes. Caution: Make sure that the area around the gate is clear of pedestrians. Parent Topic: General Commands Version 4.0 Page 58 Apri 12014 i� 'A numonow Device Control and Monitoring via Park State Screen 3. Click the Open gate command option to display the command list. Description % a Illain Controtler �+ OPen gate Open gate-21 �++ Yew stabis ' Open gate-22 Yiev events � Open gate-23 settings ► open gate-24 Valet Podium Test Dispenser 986 4. Click the gate you want to open (for example, Open gate-21). The gate-21 opens for the vehicle to pass through and then closes. CAUTION: Make sure that the area around the gate is clear of pedestrians. Parent Topic: General Commands Version 4.0 Page 57 April 2014 • .B.A., Device Control and Monitoring via Park State Screen 5.1.1 Open Gate Command (multiple gates option) This procedure describes how to open one of the gates in the parking lot, using the Open Gate command via right-click on the cash register. Supporting Devices: Cash Registers What You Need ■ Communication between the management software and the cash register To open the gate via Open Gate command: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. meau.s.ist I Naaih0es traffic)T.M.M.baf$c I Reneipts I Park state Description Amount Description Quantity Description % Cash 0.00 Remaining place _94 � Main Controller Credit GAO Total occupy 1094 slave Open gate Cancelled Cash OAO Monthlies 120 Reader View stabA Cancelled Credit GAD Transients 972 Reader Debit OAO Open gates 2 � Park b Vi—events Grneelkd Debit 000 Open jkets 0 � 152 Settings Open e-Entry 0 q4 Main Opee licit 0 � Valet Podium Test Dispenser 136 Date Time Command bdfer Description 2. In the Devices software tool, right-click Cash Register. A dropdown list appears with options. Park state lantity Description % -94 , Mai 1494 Slav open gate ► ; i 120 Resc View status 972 Reac 2f Park Yawv events 0 152 Settings ► 0 � Mai 0 Valet Podium Test Dispenser 186 Version 4.0 Page 56 AAk April 2014 g Device Control and Monitoring via Park State Screen 5 Device Control and Monitoring via Park State Screen This section describes the following groups of real-time device monitoring and control procedures via Park State screen in the SmartPark parking management system. • General Commands • Device Settings Commands • Device Form of Activity Commands • Miscellaneous Commands 5.1 General Commands This section describes the following command-based procedures for the SmartPark parking management system: • Open Gate command (for multiple gates associated with a single device) • Open Gate command (for a single gate vend) • View Status command • View Events command • Set Price command You can access these commands via right-click on the Main Controller in the Devices management tool. Version 4.0 Page 55 April 2014 �B�l� I WIN III Real-time Control and Monitoring Overview NOTE: In the Manual setting,the Calculate(l )icon is grayed out. 3. Manually change the data in the data fields. 4. Click Save_Update,followed by Exit. Parent Topic: Monitoring Parking Lot Occupancy 4.4.4 Viewing System Events The System Events table in the screen displays events in real time. By system default, the tables can display maximum 2000 lines beyond which the system starts deleting lines on FIFO basis. However, the system allows you to increase the maximum number of displayed events from the software settings menu by clicking:- Tools>Settings> Park state,maximum lines. The Clear Log (O1-- ) icon on the top-right corner of the System Events title bar allows you to delete all the events and clear the events table. Parent Topic: Parking Lot Device Management Version 4.0 !�. Page 54 April 2014 �� Real-time Controt and Monitoring Overview 6. Click Exit. Parent Topic: Monitoring Parking Lot Occupancy 4.4.3.2 Manual Mode of Calculations The manual method of occupancy calculation is used when the occupancy information is known. To set the manual mode of calculation: 1. Double-click in the Occupancy Meters title bar. The Set Occupancy Meters dialog box appears with last-set data field values in Read-Only mode. to set Occupancy rm Parkig lot 1TffiA Parking lot J ' Cale Type system � _:J 0 g T.l 000yr I 117 surnartamrr a tcc Trains rE Guests 7 u OP—gates 177— Save Save Update Exl 2. Change the option selection, as follows: Calc.Type(Calculation Type)field: Manual ♦ Counter Type field:General counter(default setting) The Set Occupancy Meters dialog box appears with field values in Write mode. NMI I r set occl, y -MAO 0 i Parkbglat Tg3A Parking 1 t caunterType I General counter er—� Cale Type �-J 7 =e i Total aocvpy: F1 17 Sob pn&oawyY. "Untmk= F 1110 Trots 16 Guests F u Open 9a 1 Save Save Update Ext Version 4.0 Page 53 April 2014 a a Real-time Control and Monitoring Overview +fit. 4.4.3.1 System Mode of Calculations The system mode of calculation allows you to calculate occupancy data based on known transactions. To set the System mode of calculation: 1. Double-click in the Occupancy Meters title bar. The Set Occupancy Meters dialog box appears with last-set data field values in Read-Only mode. 40 Set occupancy meters Parluagfat T1t1A Parking hlot County TVVC Cat-Type: system I t. TOW 000uptr_ r117 sur park eawp+-- f—C nouthves 1 CG Trawieeft r Guests �FG-- Open fat— I 1 Save save upOate fact 2. Make sure that the option selections are as follows: Auk ♦ Counter Type field:General counter ♦ Caic.Type(Calculation Type)field:System 3. Click the Calculate (0) icon to set the start date and time (any past date) for automatic data calculations. CakulaLon start date Date. 17-Mar-14 Tune: 11:05 OK Cancel NOTE: �a The occupancy-related parameters are displayed for a past period of time, that is,from a certain date and time in the past until now. 4. Set values in the Date and Time fields and click OK. The Set Occupancy Meters dialog box (see step 1) appears with updated statistics. 5. Click Save—Update. Version 4.0 Page 52 April 2014 ��ga� Real-time Control and Monitoring Overview 1 4.4.3 Monitoring Parking Lot Occupancy The Occupancy Meters software tool (Figure 10) provides the following information in real time: Description Quantity j Remaining piece 883 f Total occupy 117 LtontMies 100 Transients 16 Open gates 1 Open tickets 0 Open gate-Entry 0 Open gate-Exit 0 Figure 10:Occupancy Meters ■ Remaining place(parking stalls):Total available(remaining) parking stalls in the lot, including nested-parking zones ■ Total occupy (occupancy): Total current occupancy in the parking lot, including nested-parking zones • Monthlies: Total number of parking slots currently occupied by monthly cardholders,including nested-parking zones • Transients: Total number of parking slots currently occupied by transients, including nested-parking zones ■ Open gates: Total number of instances of manual gate opening by remote command • Open tickets: Total number of open transient tickets (who have entered the parking lot facility, but not exited yet) • Open gate-Entry: Total number of manual opening of gate-entries by remote command • Open gate-Exit: Total number of manual opening of gate-exits by remote command The Occupancy Meters software tool enables you to calculate and display the occupancy-related statistics for the parking facility over a defined period of time. Such data includes in-use capacity levels, number of monthlies,transients,and guests using the facility,and instances of gate opening by remote command. The Occupancy Meters software tool supports the following methods of calculations: • System Mode of Calculations(that is,automatic calculation) • Manual Mode of Calculations Parent Topic: Parking Lot Device Management poll Version 4.0 Page 51 w April 2014 •BEM. Real-time Control and Monitoring Overview "W. 4.4.1.6 Operating Devices by Remote Commands This section describes how to operate devices such as gates or set the gate operation (open/close) for the specific types of clients (transients, monthlies, or both types) from remote(that is, operator work station). Depending on the device selection, there may be changes in the options. For example: • When you right-click the Cash Register device, it displays the Open Gate options for all the gates associated with that device • When you right-click the Entry Station or Exit Station device, it displays the Open Gate option for the gate associated with that unit Parent Topic: Using Devices Management Tool 4.4.2 Monitoring Parking Lot Revenue The Revenue software tool(Figure 9)provides the revenue collection details from the last revenue cycle(Z cycle),which is normally an automatic procedure. Description Amount Cash 0.00 Credit 0,00 Cancelled Cash 0.00 Cancelled Credit 0.00 Debit 0.00 Cancelled Debit 0,00 Figure 9:Revenue Tool ■ Cash:Total cash collection ■ Credit:Total credit transaction ■ Cancelled Cash:Total cancelled cash receipts ■ Cancelled Credit:Total credit cancellation ■ Debit:Total value of process validations ■ Cancelled Debit:Total value of cancelled validation transactions Parent Topic: Parking Lot Device Management Version 4.0 Page 50 April 2014 X w Real-time Control and Monitoring Overview d. Using the Set price command i. In the command option list,click Set price. The Set Price dialog box appears. Set price t 5d payamat arc M-main EWL to Order Priem e e Reasm i'Motes ii. Do the following: Price field: Manually enter the price. Reason field:Select the reason (optional). Notes:Add comments(optional). iii. Click Update. The updated fee(parking price) is sent to the equipment. iv. Click Exit. e. Using the Resolve an issue command a Displays system status and events via Resolver screen. f. Using the Exit Command Allows you to exit. Parent Topic: Using Devices Management Tool Version 4.0 Page 49 April 2014 p I.B.A. Real-time Control and Monitoring Overview Close gate:Allows the gate to close for one time. Open continuously:Allows the gate to continuously remain open. Cancel continuously: Cancels the Open Gate Continuously command and then gate closes when a vehicle crosses it. C. Using the Open Relay Command i. In the command option list, click Open relay. The list of Open relay-related commands appears. r�+De.ike stet m - , Form Form:Open for a9 .J 71W Gale state d Printer.to Order B _ Loop detector 1* Open rcmY Loop detector d4 y)Gate down Bat Date Tane Description ii. Select the following commands for specific operations: Relay#2:Triggers relay#2 to open Relay#3:Triggers relay#3 to open Relay#4:Triggers relay#4 to open CAUTION: Make sure that there is not any pedestrian around the gate. Version 4.0 Page 48 ` April 2014 Real-time Control and Monitoring Overview r 14 Device status:4,182 Main 1 2 Form { Form:open for all j Button f# Printer.lo order j Button 211! Gate state l' J Loop detector t# open relay ► J Loop detector 2# yj Gate down Exit Swallow unit Sensor value W. 0 4 Sensor value 2#: 0 Date Time t +frt 3. Click the ([5) icon to display the list with command options (Form, Gate state, Open relay, and Exit). 4. Click the following commands for specific operations: a. Using the Forms Command i. In the command option list, click Form. The dropdown list of Form-related commands appears. H. Select the command option. b. Using the Gate State Command L In the command option list, click Gate state. The list of Gate State-related commands appears. �• Device status:#181 Ma n Form ► form:Open for all open gate Gate State ► Printer.to order J Loop detector It Close gate Open relay ► Loop detector 2# J open mntirnraisly Exit j Gate Gown Canal mntlnwWy Date .Time Description H. Select the following commands for specific operations: Open gate:Allows the gate to open for one time. Version 4.0 Page 47 April 2014 .B.A� Real-time Control and Monitoring Overview AWA* d. The View status command • Displays the real-time status of assigned devices. • Provides access to specific sets of commands (Form, Gate State, Open Relay,and Exit)via (E) icon. e. The View events command • Displays events on the device in a defined period of time. f. The Form commands • Provides access to specific commands (Active, Not Active, Monthlies Only,Transients Only,and Reset to routine state) g. The Settings commands • Provides access to specific commands (Restart, Eject Jammed Ticket, Swallow Jammed Ticket,and Send Settings) Parent Topic: Using Devices Management Tool 4.4.1.5 Viewing Status of Exit Stations The procedure describes how to use the Devices software tool for controlling and monitoring an exit station. What You Need ■ Communication between the management software and exit station To view the status of exit stations: 1. In the SmartPark interface,select the Park state tab. 2. In the Devices software tool,double-click the desired Exit Station. The Device Status dialog box appears with the Exit Station status, including: ♦ Communication status ♦ Printer status ♦ Gate status ♦ Form command selection ♦ Swallow unit status Version 4.0 .A4 April 2014 Page 46 Real-time Control and Monitoring Overview 4.4.1.4 Controlling and Monitoring Exit Stations The procedure describes how to use the Devices software tool for controlling and monitoring an exit station. What You Need ■ Communication between management software the exit station To control and monitor exit stations: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. mmuses sa I musty.traalfic iraiedents trafRc I Receipts Park state Description M1 Amount Description Quantity Description % Cash OM Remaining place -94 `y`�� Park&Fly Credit 0.00 Total occupy ..1994 ?t'� 162 Cancelled Cash - 0.00 Monthlies 120 Main Entrance Cancelled Credit 0.00 Transients 972 �4 Valet Podium Debit OAD Open gates 2 Test Dispenser i8B Cancelled Debit 0.00 Open tickets 0 Back entra nce -- open gate-Entry 0 4 Msin bolt open gate-Exit 0 ■4 Test Ve" '•a Resolve an issue -._.. 'F4.PRY In_.. t'" Open gate 1 Set pia Date Time Command buffer View stahis View events Form Settings 2. In the Devices software tool, right-click Exit Station. A dropdown list appears with command options. 3. Click the following commands for specific operations: a. The Resolve an issue command • Displays system status and events via Resolver screen. b. The Open gate command e Allows you to open the assigned gate. C. The Set price command Allows you to set the parking rates. .; Version 4.0 ,,,�,,,�,,,,.,, Page 45 April 2014 'MJKhs Real-time Control and Monitoring Overview Version 4.0 Page 44 April 2014 1.'k.►" Real-time Control and Monitoring Overview 1'►Device status:#181 Maui` t a :, Form ► Form:Open for all ,�Buttc I tN r0 Printer.In order J Butt 2N Gate state ► j Loop detector W RelayN2 Open relay ► mj Loop detector 2N �" Relay N3 E)dt J Gate down a t", Relay N4 Date rune Des cripum ii. Select the following commands for specific operations: Relay#2:Triggers relay#2 Relay#3:Triggers relay#3 Relay#4:Triggers relay#4 CAUTION: Make sure that there is not any pedestrian around the gate. d. Using Exit Command • In the command option list, click Exit to leave the Device status dialog box. swimmim DeviceA.M.t#18I-Mairi'lE l'1 r:. t Form ► Form:Open for all Button f# Gate state ► 0 Printer.In order j Button 2N Loop detector 1* Open relay ► Loop detector 20 y bat vj Gate down Date T®oe Descriptiost Parent Topic: Using Devices Management Tool Version 4.0 Page 43 April 2014 -'U.X.a►. WWWWWW Real-time Control and Monitoring Overview .�A b. Using Gate State Command i. In the command option list,click Gate state. The list of Gate State-related commands appears. o�rw. IP'Device status*M tAa n` _., .. . ., For"' ► Form:Open for all i Printer.in order Open gate Gate state ► j Loop detector 11* Close gate Open relay ► `)Loop detector Z# �j Gate down Open continuously Exit Cancel continuously Date Time Description ii. Select the following commands for specific operations: Open gate:Allows the gate to open for one time. Close gate:Allows the gate to close for one time. Open continuously:Allows the gate to continuously remain open. Cancel continuously: Cancels the Gate Continuously Open command and the gate closes when the vehicle crosses the gate. CAUTION: Make sure that there is not any pedestrian around the gate. C. Using Open Relay Command i. In the command option list, click Open relay. The list of Open relay-related commands appears. Version 4.0 Aftk April 2014 •Iw{�, Page 42 Real-time Control and Monitoring Overview 3. Click the (S) icon to display the list with command options (Form, Gate state, Open relay, and Exit). 4. Use the following commands for specific operations: a. Using Forms Command i. In the command option list,click Form. The list of Form-related commands appears. ��Dedice status:#f$i=1�Aain Transients only Fes. { Form:open for all j Gate state Printer.in order Monthlies only Loop detector 1# Q Open for all Open relay / .J!Loop detector 2N Not active Exit �j Gate down Date Time Description ii. Select the following commands for specific operations: Transients only:Sets the device only for transients in the system. Monthlies only:Sets the device only for monthlies in the system. Open for all:Allows transients and monthlies to access the facility. Not active: Sets the system operation in an inactive mode, closed for all. Version 4.0 Page 41 April 2014 v. Real-time Control and Monitoring Overview 4.4.1.3 Viewing Status of Exit Stations The procedure describes how to use the Devices software tool for controlling and monitoring an exit station. What You Need ■ Communication between the management software and exit station To view the status of devices via exit station: 1. In the SmartPark interface,select the Park state tab. Hontirw•s 1st I How to I Try 6affic I Reodpts Park We agMAM is — ---- ----- Description Amount Description Quantity Description % Cash 0.00 Remaining place -94 Reader A '�, Credit 0.00 Total occupy 1094 3;t Reader E -- Cancelled Cash 0.00 Monthlies 120 j Park T Fly Cancelled Credit OAO Transients 972 162 Debit 0.00 Open gates 2 rf &MUin Cancelled Debit 0.00 Open tickets 0 ' rn Open gate-Entry 0 Dispenser 1816 Open gate-Exit 0 entrance Exit Date Time Command buffer Description I 2. In the Devices software tool, double-click the Exit Station. The Device Status — Exit Station dialog box appears with the main entrance status, including: ♦ Communication status(on or off) ♦ Form selection status(option selection) ♦ Printer status ♦ System events list stagy:slai;% 1 2•.: - For Open for all Button 1# - Form 1,m: ' 0 Printer.In order Button 2# Gate state 01 .J Loop detector 19 Open relay Loop detector 29 ..,_)Gate down JU Exit Date Tine Desciption Version 4.0 Page 40 April 2014 U.B.A; Real-time Control and Monitoring Overview ii. Click the following commands for specific operations: Active: Sets the system operation in an active (operational) mode — open for everyone. Not Active: Sets the system operation in an inactive mode—closed for everyone. Mothlies only: Sets the device only for monthlies defined in the system. Transients only:Sets the device only for transients in the system. Reset to routine state: Cancels all previous commands sent to the device and switches to the normal operation mode. The system will check if any schedule is currently set for the device. If yes, the device will activate the device by the set schedule. If not, the device will switch back to the normal operation mode. e. Using the Settings commands: L In the Devices table, right-click Entry Station and then click Settings. A dropdown list appears with commands. Pft Hrk state Quantity Description % -94 Reader A 1094 Reader E -- 120 j Park 6 Fly 972 �ot 152 'J 2 • Main entrance �' D �4 vaiet Podium t� On gate 0 �F Test Dispens View stetits 0 Back aILnee Main Exit view events Form SetGrgs t Restart Eject janvned ticket Swa6aa jammed ticket eTM Send settings ii. Click the following commands for specific operations: Restart:Sends a command to restart the device. Send settings:Sends the setting changes to this device. Parent Topic: Using Devices Management Tool ° Version 4.0 Page 39 April 2014 Real-time Control and Monitoring Overview ,+ C. Using the Viewing Events command: i. In the Devices table, right-click the selected Entry Station and then click the View events command. The Events on Device—Entry Station dialog box appears. Il Er mts on device al$1 e Fre.� is Mer-v - oo: - S -sr�,q 1 e�nu S 20-Mar-1.4 - 23.59:39 Gate and time __. Deacripbon _._.. .. ;-_ Vakre j_ Value 03-06-1407:32:16 Unknown event Number 200 + - 094M13 1163*2 Powerup Power down 09406-1311:52 )I ii. To define the period of events,select date and time in the From and To fields. iii. From the dropdown list in the Events field,select the event filters. iv. Click the Show button to display the event list for the defined period. d. Using the Form commands: i. In the Devices table, right-click the selected Entry Station and then click Forms. i16� A dropdown list appears with commands. Description % Reader A Reader E -- Park L E .. +Y� 152 Nail fly ;i #0 Valet Pod)f� open gate Test Disp Vwv status Back entr View events #! Mann Exit _. Farm ► �Active �. Settngs ► Not active Monit>lies only Transents only 8 Reset to routine state Version 4.0 Page 38 April 2014 �g.� Real-time Control and Monitoring Overview 3. Use commands for specific operations,as follows: a. Using the Open Gate command: a In the Devices table, right-click Entry Station and then click the Open gate command to open the gate of the selected lane. CAUTION: Make sure that the area around the gate is clear of pedestrians. b. Using the View Status command: i. In the Devices table, right-click Entry Station and then click the View status command. The Device Status—Entry Station dialog box appears with the status of the unit, including the status of the communication, printer status, and the gate position. .. Device status:#181-Main "Ilk .. {a�Form:Open Tar all .a Button W Form �i Printer.In order Button 211 Gate state Loop detector 1f Open relay .J Loop detector 21 j Gate down E)dt Open gatefxn Date Tine Description Comman 1' nn ii. Click the l icon to display the dropdown list with available command options. NOTE: A double-click on the selected Entry Station also gives you access to the Device Status—Entry Station dialog box. iii. Click Exit. Version 4.0 Page 37 April 2014 e Real-time Control and Monitoring Overview 4.4.1.2 Controlling and Monitoring of Entry Stations The procedure describes how to use the Devices software tool for controlling and monitoring an entry station. What You Need ■ Communication between the managements software and entry station To control and monitor entry stations: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. HDIFUlliesWI Headdies bar.I Trausleults bI Recellift Description Anwunt 7gates2 mg- Credit Quantity Description % Cash 0.00 34 Reader 0.00 1094 ReaderE Grrcelled Gsh OAO 720 Park L Fy Cancelled Credit OM 972 1 162 I' Debit 0.00 2 • Main Entrance Cancelled Debit 0.00 Open tickets 0 • Valet Podium tµ �gate Open gate-Entry 0 • Test Dispense Yew status open gate-Exit 0 Back entrance Yam events Main Fait... Form Settings Date Tine Command buffer 2. In the Devices software tool, right-click the Entry Station. A dropdown list appears with commands. Parkes Quantity Description % 44 Reader A 1094 ReaderE 120 ` Park L Fly 972 2 �• Main Entrance 0 • Valet Podium r° Open gate 0 • Test Dispense Yew status 0 Back entrance Yew events ■4 Main Exit �r Form Settings Version 4.0 Page 36 April 2014 IBS Real-time Control and Monitoring Overview H. Click the El icon to display the Exit command. iii. Click Exit to close the status dialog box. NOTE: A double-click on Cash Register also gives you access to the Device Status dialog box. C. Viewing Events: i. Click View events. The Events on device—Main controller dialog box appears. Z:o Events on device Faea O-Mar-14 - 60:00:60 —SFinain9 a6 events— J d Show 9 '` 2D-Mar-14 23:54:59 Date and lane ! Deaa'rytM V.W. Value H. To define the period of events, select date and time in the From and To fields. iii. From the dropdown list in the Events field,select the event filters. iv. Click the Show button to display the event list for the selected period. d. Sending Settings: a Click Settings>Send settings. The setup changes are sent to the selected terminal. Parent Topic: Using Devices Management Tool Version 4.0 Page 35 April 2014 'rJ -'may Real-time Control and Monitoring Overview M. 3. Do the following for specific operations: a. Operating Gates: i. Click the Open gate option to display the gate commands. Description % unin controller t> Open gate ► Open gate-21 Yew status open gate-22 `,46i Yew events �" open gate-23 Settings ► open gate-24 valet Podium Test Dispenser IDS ii. Click the gate you want to open (for example,Open gate-21). The gate-21 opens for the vehicle to pass through and then closes. CAUTION: Make sure that the area around the gate is clear of pedestrians. b. Viewing Status: i. Click View status. The Device Status—Cash Register dialog box appears with the status of the Main Controller, including the status of the controller communication,and printer communication. V dMes list'Mounties t. M l Trams traffic I Recdpfs Park state l Description amoant Description Wanft Description % Cash DAO Remaining place -84 "' Ksir contrdter -- C Device status$0-A4anf ° 1 y j Printer.No com. J Loop detector 1 Exit Printer.Ito com. Loop detector J Button tf j Loop detector 3i j Button 24 Vi Loop detector 4+t m J Gate down 1* u Loop detector W ser 186 .`)Gate down 29 ,J Loop detector 6t Date Timm Description a Version 4.0 Page 34 April 2014 A Reat-time Control and Monitoring Overview 4.4.1.1 Controlling and Monitoring of Cash Registers The procedure describes how to use the Devices management tool for controlling and monitoring a cash register. What You Need ■ Communication between the management software and cashier terminal To control and monitor cash registers: 1. In the SmartPark interface,select the Park state tab. The system-supported software tools appear. mkuio Description Amount Description Quantity Description % Cash 0.00 Remaining place -95 Cash Regiate —_ Credit 0.00 Total occupy 1095 !;j> Slave Open gate Cancelled Cash OAO Monthlies 121 " Reader A Vew status Cancelled Credit OAO Transients 972 .Reader E- Debit OAO Open gates 2- j Park a Fly Vww events Cancelled Debit 0.00 Open tickets 0 Yr j 152 - Settings Open gate-Entry Entry Station Open gate-Exit 0 T� Valet Podium E Test Dispenser 186 Date Time Description 2. In the Devices software tool, right-click Cash Register. A dropdown list appears with options. Rieceiellift Patti state n Quantity Description % -95 p: Cash Regtste 1095 ;; stave Open gate 121 Reader A view status 972 ReaderE 2 Park&Fly Yew events 0 y14 152 Settings ► 0 Entry Station Version 4.0 Page 33 April 2014 r�slla Real-time Control and Monitoring Overview 4.4.1 Using Devices Management Tool The Devices management tool supports controlling different cash registers and devices such as different entrances and exits in the facility, pay-in-lane, and pay-on- foot payment terminals. This section explains the control and monitoring options available with the following specific system devices displayed in the Devices management tool(Figure 8): ■ Cash Register ■ Entry Stations ■ Exit Stations ■ Pay-in-Lane Terminals ■ Pay-on-Foot Terminals NOTE: The control and monitoring options for rest of the system devices displayed in the Devices management tool match with the devices explained in the section. Parent Topic: Parking Lot Device Management Version 4.0 Page 32 April 2014 �8� Real-time Control and Monitoring Overview 4.4 Parking Lot Device Management In the SmartPark system application, the Park State tab selection gives you access to a set of real time counters and tools, including Revenue, Occupancy Meters, and Devices for monitoring and control of specific system devices. Besides software tools, the SmartPark system application displays system events for real time activity of monthlies,transients,and hotel guests(Figure 8). y t, ft 0 apt. Park state Mom t>�j Tr" tlt, rCashRegister Description Amount Description Quantity % Cash 000 Remaining place -95 Credit 0.00 Total occupy 1095 Cancelled Cash 0.00 Monthlies 121 Cancelled Credit OAO Transients 972 J( Debit 0.00 Open gates 2 4f j Park&Fly E- Cancelled Debit 0.00 Open tickets 0 � 152 Open gate-Entry 0 Entry station-1 E Open gate-Exit 0 3+ Valet Podium Test Dispenser IN Date Time Oescripb- Figure 8:Park State Tab-supported Software Tools !O` With Park state tab selection in the SmartPark system application, the software counters and tools allow you to control specific operations and monitor device performances in real time by remote commands. The software tools, which include system devices such as cash registers, entrances and exits in the facility, pay-in-lane and pay-on-foot payment terminals, support the following SmartPark System Application Screen. • Controlling and Monitoring Devices • Monitoring Parking Lot Revenue • Monitoring Parking Lot Occupancy Status ■ Viewing System Events Parent Topic: Real-time Control and Monitoring Overview Version 4.0 Page 31 April 2014 -' B Real-time Control and Monitoring Overview To print a receipt, click the Print button, which displays the receipt in a print format (Figure 7). Parking lot T18A Parking kit 38-Mar-14 9:37:18 PM cow• Receipt 9/40910 *Cow* Date: 02-I8-14 19:22 Prated ae: 03-30-14 21:37 Cadder: Milne Plate M: ra-xa-wc Tkkett Entry time Payrtent/Bdt time Prtaeal:e tkee Debit Cash 0 im C.h 1.00 Total indade vat: 1A0 Figure 7:Receipt in Print Format Parent Topic: Receipt Description 4.3.2 Formatting Receipts This procedure describes how to format receipts displayed in the SmartPark system application. 1. In the SmartPark system application,select View>Design>Receipts. The Design-Receipts dialog box appears with General tab as default selection. 2. Set the attributes and click Save. 3. Select the Fields tab. The Design -Receipts dialog box appears with available fields. 4. Select the fields and click Save,followed by Exit. Parent Topic: Receipt Description Version 4.0 Page 30 Apri12014 r M.B.A, Real-time Control and Monitoring Overview 4.3 Receipt Description In the SmartPark system application,the Receipts tab selection displays the details of payments received in the parking facility during a predefined time period. This section describes the receipt display as follows: ■ Viewing Receipts IF Formatting Receipts Parent Topic: Real-time Control and Monitoring Overview 4.3.1 Viewing Receipts Figure 5 shows the SmartPark application with summarized receipt details in a tabular format,each table row for one transaction. Ifeethaes act 19te.eie<t,etRt i Ttaa knh baffil Receleft Pat state I 1 N qo -731tRrM11a1Pt - i�P 41(1 4M (' Doc type Deco._ oM Q . Date Time Dot amook Cash Ticket# tom Rate Cash— SysteenZ De.iZ Record Z, -i Receipt 1 24270020.00 20.00 9 Cads Rein- :0 pWa 29 4 469 409 „i ReQyt 3 1#06119 1.00 1A0 .30001 hy09feat2 O 15 400 409 409 .,�Receipt 2 .1005:24 3200 32.00. ,2 MOa9aat2. -..3 13... 408 402 409. _ ,iReceipt 1 °43437O25 0.25 :30001 fay.00Feat O b 406 409 409 j Receipt 1 2133:06 SAO .. SAO 4 f y0.feet 1 34 406 409 409.. iReceipt I 1320300.15 am no fay 0.Faat 0 367 408 o 0 Receipt 3 MAIM 100 IAO 2611 fay 0.foal 0 355 406 0 0 !� `.1 Receipt 2 -- 1435:1.3 1AC 1O0 107 faf0.hat - 0 351 4011 0 O 4]Receipt 3 1F33g 100 SAO 306 9911 Os Feat 0 3411 486 0 ° i I "- Receipt 2 1427361.09 200 _104 Nye.Fa 0 334 407 I Receipt 1 l aMs 1.00 300 103 Mo.feet 0 332 407 0 1 R—W 2 Li:lR39 300 1.00 99 Op o.fo0t2 O 314 .407. 0 0. ',.. Figure 5:List of Receipts Double-clicking on a table row (transaction) displays a pop up of the transaction details in the form of a receipt(Figure 6).When required,you can print such receipts. "antblesSAIMenthileste.MIT—JeftU11014 fa SMh l_ F?' R a}psa.Tai►MaaRlat �� 404� Fit �Reaipc dealt- Doc type Doc# Date 0etc12AB-13132030 tauti0.cfp OOFaet 2 oe.kxZ RenrdZ - i Receipt 2o! 40 �1 mkt 9 _ 409 N9 7 R ectipt 2 ��Sah�®I 409 401 Receipt 2 � 409 R I Rapt 3 'i Receipt 3 7 Rcrelp< 2. J Receipt I 14LWB _j Receipt 2 1 R a .7 Reayt i 1 e..d deta9c 110 Plate rD --- - �7 Receipt Z o Receipt 1 coma Date a d tm wetm eashm a _.._ -) o a . Rea44 s Entry 12-lw331E10a9 CasA Re Me.0 O • ,_ Receipt 4 0 0 .. �. Ui Recelpt 3 2 R a C Receipt 2 - P nl 6,bepHntcc" } Can 1d i Edt Recelpt 2 ° ° \i Receipt a ° a ',_j Receipt I -. 19%204 2" 1" a0 113 --. 0 .mm 407 0 9 - j g Receipt 4 19U7134 LOO YOB as fay an icet2 0 '2112. 407 0 •.- I Figure 6:Receipt Details Version 4.0 w Page 29 April 2014 a�a w Real-time Control and Monitoring Overview 4.2.3 Formatting Transient Traffic Lists In the SmartPark system application, the open-ticket and closed-ticket list displays are separately formatted, both in terms of look and feel and types of fields, via its View menu,as follows: ■ Formatting open-ticket transient lists ■ Formattinp,closed-ticket transient lists Parent Topic: Transient Traffic Description 4.2.3.1 Formatting Open-Ticket Transient Lists This procedure describes how to format the open-ticket transient list displayed in the SmartPark system application. 1. In the SmartPark system application,select View>Design>Open tickets. The Design-Open tickets dialog box appears with General tab selection. 2. Set the attributes and click Save. 3. Select the Fields tab. The Design -Open tickets dialog box appears with available fields. 4. Select the fields and click Save,followed by Exit. Parent Topic: Formatting Transient Traffic Lists 4.2.3.2 Formatting Closed-Ticket Transient Lists This procedure describes how to format the closed-ticket transient list displayed in the SmartPark system application. 1. In the SmartPark system application,select View>Design>Closed tickets. The Design-Closed tickets dialog box appears with General tab selection. 2. Set the attributes and click Save. 3. Select the Fields tab. The Design-Closed tickets dialog box appears with available fields. 4. Select the fields and click Save,followed by Exit. Parent Topic: Formatting Transient Traffic Lists Version 4.0 Page 28 '0 April 2014 Real-time Control and Monitoring Overview 3. In the open-ticket holder list, select the transient and double-click anywhere on the row. The ticket details dialog box appears with General tab as default selection. -3 Card details.6 t ._. _. Ticket;:6 Type Standard Mates General I info,Transactions I Guest info Card records Action j hate and time Laratian Cashier i,-_ Document _Doc type Doc* _..1_Dato and time -: Doc-mount!Cash LPR Traits. I Restore t.-. Ext G, 4. Click the Info tab to view the relevant attributes. 5. In the closed-ticket holder list,select the transient and double-click anywhere on the row. OOW* The ticket details dialog box appears with General tab as default selection. Card details:407 Tx*Aet#40736 Typ=Sb=Awd Motes n. h General I Info Transactions I Guest info l Card records Actiorr.--_�_ nd Dateatime Location Cashier Entry 08-20-13 IL-45M Main Entrance J— ----- Exit OB-20-13 11ASM Main Wt Documents Doctype I Doc* Date and time _Doc amount I Cash_ ---- Confirm— 2 08-20-13 M45:54 LOU QOO i LPR Trans. Ext J 6. Click the Info tab to view the relevant attributes. 7. Click Exit. Parent Topic: Configuring Transient Traffic List Version 4.0 Page 27 April 2014 ��8�� Real-time Control and Monitoring Overview a 4.2.2.2 Viewing Closed-Ticket Transient Traffic Lists In the SmartPark system application, the closed-ticket transient traffic display is viewed via its View menu,as follows: 1. Select View>Transitions tab>Closed tickets only. The Transient traffic—<Parking lot name>list appears. 2. Set the attributes in the From Z and To Z fields. The transient traffic list appears for closed-ticket holders. 3. Select the transient in the transient traffic list for closed-ticket holders and double-click anywhere on the row. The Card details dialog box appears with General tab as default selection. Card details Ti heW4W36 Type:SbNWWd ilw General, info I Transactions I Guest info I Card records Action ! Date and tare _ location cagier Entry _-_08-20-1311A5.00 Mawr Entrance Exit 08-20-1311%5:54 Main Exit - Doctype ;-.DOPP _._- Date andtwne _.-..J_Docaaraurt,Cash 'A CmArn_ 2 08-20-13=45:54 L00 OAO L�2 Trans. Exd ' 4. Click the Info tab to view the relevant attributes. 5. Click Exit. Parent Topic: Configuring Transient Traffic List 4.2.2.3 Viewing Open+Closed Ticket Transient Traffic Lists In the SmartPark system application, the Open+Closed ticket transient traffic display is viewed via its View menu, as follows: 1. Select View>Transitions tab>Open+Closed tickets. The Transient traffic—<Parking lot name>list appears. 2. Set the attributes in the From Z and To Z fields. The transient traffic list appears both for open-and closed-ticket holders. Version 4.0 Page 26 Aink April 2014 �Uk�A` Real-time Control and Monitoring Overview 3. Select the transient in the transient traffic list for open-ticket holders and double-click anywhere on the row. The ticket details dialog box appears with General tab as default selection. Card details:6 aaM Ti[AWW.b Tv pc Standard Notes e� GeneM l info Transactions Guest info I Card records -Action - -Dateandtime I Loralwrn----- _. casNer ]— Docamerr Doc ammnrt I cash IN LPR Trans. Restore ticket Exit The ticket Details dialog box displays the following information: ♦ Transactions tab selection: Displays tickets with multiple In/Out privileges and related transactions. ♦ Guest Info tab selection: Displays additional information about pre-paid tickets and tickets with guest privileges. ♦ Documents list: Displays the ticket-related details of receipts and validation confirmations. ♦ LPR Trans tab selection: In the application with the LPR system, you can view the ticket-related LPR transactions. ♦ Restore Ticket tab selection:When the customer loses the entry ticket,you can print a duplicate copy of the ticket on the Pay-on-Foot and Pay-in-Lane stations. 4. Click the Info tab to view the relevant attributes. 5. Click Exit. Parent Topic: Configuring Transient Traffic List Version 4.0 Page 25 April 2014 -'r-K Real-time Control and Monitoring Overview ♦ Facility Utilization-related details: Date and time of entry, lane details, and record#, Device Z, and System Z details ■ Closed Ticket category: ♦ From Z and To Z field selection:Time period selection in terms of Zs ♦ General details: Ticket #, vehicle plate number, rate applied, and date and time of entry ♦ Facility Utilization-related details: Date and time of entry and exit, lane details,and record#, Device Z, and System Z details for entry and exit Parent Topic: Transient Traffic Description 4.2.2 Configuring Transient Traffic Lists The display of Open Ticket and Closed Ticket categories, either individuals or both together, is configured in the system application via View menu, as follows: ■ Viewing Open-Ticket Transient Traffic Lists ■ Viewing Closed-Ticket Transient Traffic Lists ■ Viewing Open+Closed Ticket Transient Traffic Lists Parent Topic: Transient Traffic Description 44%k 4.2.2.1 Viewing Open-Ticket Transient Traffic Lists In the SmartPark system application, the open-ticket transient traffic display is viewed via its View menu,as follows: 1. Select View>Transitions tab>Open tickets only. The Transient traffic—<Parking lot name>list appears. 2. Set the attributes in the From Z and To Z fields. The transient traffic list appears for open-ticket holders. Version 4.0 Page 24 ASW April 2014 UK A' Real-time Control and Monitoring Overview 4.2 Transient Traffic Description In the SmartPark system application, the Transient Traffic tab selection displays a list of transients who have used the parking facility during a predefined time period. This section describes the transient traffic display as follows: • Viewing Transient Traffic Lists • Configuring Transient Traffic Lists • Formattins Transient Traffic Lists Parent Topic: Real-time Control and Monitoring Overview 4.2.1 Viewing Transient Traffic Lists In the SmartPark system application, the Transient Traffic tab selection displays the details of transient traffic in the parking facility during a predefined period(Figure 4). ,rw.+wrrs.. w � Tkke pl l w ftw Ogle line laodes b0e C d— Reoeidf .�Z SyeW2 Prtead I, l Oele line Oeh m loralbn Lontloe �� waestl frb .I ifbett ebie Hl Rate Eeby [ebe frt [f! l�Y 6R lebY Figure 4:Transient Traffic Lists The list displays details under two categories; Open Ticket category and Closed Ticket category. You can choose to display transient traffic either under Open Ticket category or Closed Ticket category,or both,one below the other. ■ Open Ticket category: ♦ From Z and To Z field selection:Time period selection in terms of Zs ♦ General details: Ticket#, vehicle plate number, rate applied, and date and time of entry Version 4.0 Page 23 April 2014 UK Reat-time Control and Monitoring Overview 2. Update the attributes of the monthly. 3. Do any of the following: ♦ Click Save to save the changes and continue displaying the dialog box. ♦ Click Save—Exit to save the changes and exit. ♦ Click Save—New to save the changes and display the New Monthly dialog box with blank profile fields,enabling you to add a new monthly in the list. 4. Click Exit, if required. Parent Topic: Monthly Traffic Description 4.1.3 Formatting Monthly Traffic Lists In the SmartPark system application, the monthly (monthlies) traffic display is formatted, both in terms of look and feel and types of fields, via its View menu, as follows: What You Need ■ Monthlies defined in the system application ■ User credentials for system access To update monthlies via Monthlies Traffic tab selection: 1. Select View>Design>Monthlies traffic. The Design—Monthlies traffic appears with General tab as default selection. 2. Set the attributes and click Save. 3. Select the Fields tab. The Design—Monthlies list appears with Fields tab selection. 4. Select the fields and click Save. 5. Click Exit. Parent Topic: Monthly Traffic Description Version 4.0 Page 22 April 2014 Real-time Control and Monitoring Overview The Monthlies Traffic attributes displayed for a defined time period (via From and To fields)can be sorted into the following categories: ■ Personal details: Personal name, card #, company and sub-company the monthly belongs to, and job title ■ Contact details: Email address ■ Facility Utilization-related details: Date and time of entry and exit, lane,and the access group the monthly is assigned to Parent Topic: Monthly Traffic Description 4.1.2 Updating Monthlies from Monthly Traffic List This procedure describes how to update monthlies defined in the system application from its Monthlies Traffic list(via Monthlies Traffic tab selection). NOTE: You can also update monthlies using Monthlies List display (via Monthlies List tab selection).See section 7.2.2,Viewing Monthlies for details. What You Need • Monthlies defined in the system application • User credentials for system access To update monthlies via Monthlies Traffic tab selection: 1. In the Monthly Traffic list,double-click the monthly to be updated. The Edit monthly dialog box appears with predefined monthly attributes. g 61 jJsar c Lj NHa ME*R.P" �xnd� D H9dG-9 �bw — gmdd Q.�A MmtW ...I„dNde*U&i .dnW I mn.e�45 I SRWW.�m.�. 7;ram 6.0 &x.W. r rwrymr Jn P-k Nbe S.�otdru ennwny edcne a.—� s.�mnwnr: I;L mnm 3.b MI. - meerm. e. r• r--� e� z3 -io sp- I.tertnre vofYr: �� verse baA ppp r tc,4_ 6 rvo- oases - r n.,y xr rn Add anMS Axe: R nrha.t ats nrean mrrorcwd.re.. kd- I �z.carm.r Version 4.0 Page 21 April 2014 Real-time Control and Monitoring Overview 4 Real-time Control and Monitoring Overview This section describes how to control and monitor the parking facilities with the SmartPark management software.The procedures include: ■ Monthly Traffic Description ■ Transient Traffic Description ■ Receipt Description ■ Parking Lot Equipment Management 4.1 Monthly Traffic Description In the SmartPark system application,the Monthlies Traffic tab selection displays a list of monthlies who have utilized the parking facility during a predefined time period. This section describes the monthly traffic display as follows: ■ Viewing Monthly Traffic Lists ■ Updating Monthlies from Monthly Traffic List ■ Formattinp,Monthly Traffic Lists Parent Topic: Real-time Control and Monitoring Overview - 4.1.1 Viewing Monthly Traffic Lists Figure 3 shows the Monthlies Traffic display in the SmartPark system application. "rma-a Fie Took Data slew HOP 00 Trarwitprogres ,2.'.WW-rid y W Hotel Ouests &Guests A Valet p kkV ®Stidxr WA.Pors .%Update setisrM _j Reports :;S X Report Refolw B-_le TMA Parldrg bt Hiwrtldes t6euNies tralNc randads tm10c M..*s I:ark state 1 Day 7n-0ut 5 Exit Pass-ist street Ca 5 Exit Pass Users-3d Stre _ • , 4r,R,,,, �?Card Pas Menbers a Credt card IN)OLff Name Card# Date Tkne Action Location company lil 0 Employees .'. to Ebezer5olnuwn 56707 15.3 30 Entry Remote client Erryrbyees ,...�Eyg{T5 a�.'j,Guest test 10939 12:27.33 Entry Reader: Hotel Guest Eil cs Hotel Employees j_ pq t1oCd Guest 27.51002 01.27':9 Entry Entry Station-1 Itotd Guest Hotel Guest ( !q Hotel Guest 2250002 OL-18:26 Entry Entry Station-1 Hotel Guest Irdermm I ei° Hold Guest 2250002 OL-17.19 Entry Entry Station-1 Hotel Guest S...�3ores Contract Parldrg GI, H. Guest 2250002 OL•16*6 Exit Exit Station-1 Hotel Guest n p�.Hotel Guest 2250002 01.13.35 ExY Exit station-I Hold Guest ...h ParlmO loyalty Program to Maid Guest .22501102 OL0354 Entry Entry Station-1 Hotel Guest .....;j Parking offxz °1r Hotel Guest 22566112 904SA6 Exit Exit Station I Guest _...h TigA p�«,Hotel Guest 22.50002 00:40-55 Exit Exit station-1 Hotel Guest -h TIDA Parlanq eO Hotel Guest 2250002 O W32:4 Entry Entry Station-1 Hotel Guest ..h yalidator Dismints ( re Hotel Guest 2250002 OR.78:29 Entry Entry Station-1 now Guest ER ry Try Company I I.Hold Guest 2250002 00:27:11 Exit Exit Station-I Hotel Guest r Hotel Guest DMIGA2 Exit Exit Station-1 Hotel Guest Figure 3:Monthly Traffic List Version 4.0 Page 20 , April 2014 The Basics of SmartPark Application 3.5 SmartPark Work Area The SmartPark work area displays: • Tabs such as Monthlies List, Monthlies Traffic,and Transient Traffic • Search field • SmartPark counters such as Revenue,Occupancy Meters, and Devices • SmartPark system events display Besides these, it also displays additional information in text bars, at the top and bottom of the screen. Parent Topic: The Basics of SmartPark Application Version 4.0 Page 19 April 2014 The Basics of SmartPark Application 3.3 SmartPark Quick Launch Icons The SmartPark Quick Launch bar supports the following Quick Launch buttons as short cuts for specific commands: • New monthly Allows you to configure new monthlies in the system application • Hotel Guests Allows you to search and display the filtered list of hotel guests for a defined time period • Guests Allows you to define, update,and delete guests in the system application • Valet Parking Displays the Valet Parking module, including entry and exit, ticket numbers, vehicle number,vehicle status,and valet runner's name • Stickers/Coupons Allows you to design stickers and coupons in the system application • Reports Displays the Reporting module in the system application Parent Topic: The Basics of SmartPark Application 3.4 SmartPark Navigation Pane The SmartPark navigation pane displays the companies and sub-companies defined in the system,as follows: ■ Parking Lot as the root node ■ Company nodes nested under the root node ■ Sub-company nodes nested under company nodes When you right-click the nodes, a drop down list with command options for specific operations such as defining and updating monthlies,guests, and companies. Parent Topic: The Basics of SmartPark Application Version 4.0 Page 18 ~ April 2014 The Basics of SmartPark Application ■ Park state layout Allows you to select a layout from two designs Parent Topic: SmartPark Menus and Menu Options 3.2.5 Help Menu and Menu Options The Help menu supports the following menu options: • Version notes Displays the release notes • Open port(firewall) Displays the firewall port details CAUTION: Only dealer technicians are authorized to perform this operation. ■ License Info Displays the license details ■ About Displays the software application version Parent Topic: SmartPark Menus and Menu Options Version 4.0 Page 17 April 2014 p The Basics of SmartPark Application 3.2.3 Data Menu and Menu Options The Data menu supports the following menu options: • Data>Counters Screen Displays the Zone,Category and General counters in a tabular form • Data>Statistics Displays statistics on entries and exits of monthlies, transients, and sub-park facility for a selected period of time Via Show menu of these reports,you can also display statistical reports on: ♦ Occupancy distribution by hour ♦ Transient parking time distribution ♦ Transient income distribution • Data >Occupancy Distribution by Hours Displays occupancy distribution for monthlies, transients, and sub-parking lot in a facility Parent Topic: SmartPark Menus and Menu Options 3.2.4 View Menu and Menu Options ,,,,k The View menu supports the following menu options: • Design Allows you to design the look and feel (including font type, font size, font color, and background color)of the following lists in the system application: ♦ Monthlies list ♦ Monthlies traffic ♦ Open tickets ♦ Closed tickets ♦ Receipts ♦ System events • Transitions tab Allows you to select the display,as follows: ♦ Open tickets only ♦ Closed tickets only ♦ Open+Closed tickets Version 4.0 Page 16 April 2014 The Basics of SmartPark Application ■ File>Exit Allows you to exit the application Parent Topic: SmartPark Menus and Menu Options 3.2.2 Tools Menu and Menu Options The Tools menu supports the following options: • Tools>Tables>Price List Table Allows you to configure the PARCS rate system • Tools>Tables>Sticker Type Table Allows you to customize at a high level the validation profile types CAUTION: Only dealer technicians are authorized to perform this operation. ■ Tools>Tables>Constant discount table Allows you to add, update,and delete the Desktop Validation Unit discounts CAUTION: Only dealer technicians are authorized to perform this operation. • Tools>Tables>Vehicle table Allows you to add and delete vehicle (brand/model of vehicles) tables in the application • Tools>Valet Parking> Runner Allows you to configure valet runners for valet operation Parent Topic: SmartPark Menus and Menu Options Version 4.0 Page 15 April 2014 �g� The Basics of SmartPark Application 3.2 SmartPark Menus and Menu Options This section describes the menus and menu options on the SmartPark main screen. ■ File Menu and Menu Options ■ Tools Menu and Menu Options ■ Data Menu and Menu Options ■ View Menu and Menu Options ■ Help Menu and Menu Options Parent Topic: The Basics of SmartPark Application 3.2.1 File Menu and Menu Options The File menu supports the following menu options: • File>New>Monthly Allows you to add new monthlies (tag/card holders) in the system, which are displayed in the Monthlies list(with the Monthlies List tab selection) • File>New>Guest Allows you to add new guests in the system A0ftk • File>New>Company The menu option allows you to configure new companies in the system. The new companies appear as nodes nested under root in the navigation pane. • File>New>Sub-company Allows you to configure new sub-companies in the system, which appear as nodes nested under the company node in the navigation pane • File>New>Parking lot CAUTION: Only dealer technicians are authorized to perform this operation. ■ File>New> New monthly series Allows you to add a new monthly series assigned to specific companies Version 4.0 Page 14 A April 2014 The Basics of SmartPark Application 3 The Basics of SmartPark Application This section describes the SmartPark screen as follows: • SmartPark Application Screen • SmartPark Menus and Menu Options • SmartPark Quick Launch Icons • SmartPark Navigation Pane • SmartPark Work Area 3.1 SmartPark System Application Screen Figure 2 shows the SmartPark main screen with different entities. v Tiba-aarksg F* Took Data Vieoo Hop z=::tleai-nft V+Hold Quest Guest valet parkkg 1tl SbdersOwonz 1"r Update retongs .. Reports "S x Repot •:.RMlvc S..to TIBA Pglu,4 lot iiat Marma.b ft I T1anak to tlet6c Reodpb Part state mandam 1 Day In-out --- ...ry S Edt Pori-1st street Gar .. S Ent Pass Users-3rd See Description Amount Description Quantity Description .%.. ._ Card Pass Members Cash 0.00 Rem ini g place 45 Main Controller - Credit Card INW i Credit 0.00 Total occupy 1095 ie" slave j El &vbyees Cancelled Cash OM Monthlies 121 Reader . p ft Fran Desk ransie�.. Cancelled Credit OM Tms. 1172 Read-E E . Debit OM Open gates 2 W:Parks►y EE Hotel Employees �'�,I C—Had Debit 0D0 Wren tickets U 152 HOW G- ❑... Intermm t l -_... -. Open OateEMry 0 j ,Math Entrance Hl- brcs Office Tame Opengate-Fait, _.0 Valet Podium .. Mon �e Test Map-106 I 01Y Cmtract Parksg G I _.....�Paddy royalty Program ..�Parlay offitt ... T1BA Date Time DeKrWb— i ..... TMA Parlay :.... ZMA3"nothl e rr.test 17,cader ISM%tsutere Rmte Vaideter Dsmrrts Card*- d5ent 23110./6_Monthly entry'•test 17, 151110,tnicW—Remote dent E3... 1 1*xmc :j lPR CSent:1 'Next Z:04-01-1402.30:00 4W Use:System adorn -_.-. T18A Demo roan:Eteza Figure 2:SmartPark System Application Screen Parent Topic: The Basics of SmartPark Application Version 4.0 Page 13 April 2014 �e Access to the SmartPark Application 2.5 Changing the Password This procedure describes how to change the login password for the SmartPark application. What You Need ■ You need to be logged in to the software application to perform this operation ■ Admin-level access permission To change the log in password for the SmartPork application: 1. In the SmartPark system application, click Tools>System permissions. The System permissions dialog box appears with default Administrator option selection, User details tab,and blank fields. oSS System x userst1st User debMs - ZAdmewstrator ZE.Al Name Z6eorge User name: ZC.eoreez Password: aZy'Levi c�rake R Admaantrator r Emble web access r Disable local access Notes: _.. KED 2. In the Users List(in the navigation pane),select the user. The user credentials appear. 3. Change the user credentials in the User Name,and Password fields. 4. Click Save. Parent Topic: Access to the SmartPark Application Version 4.0 Page 12 April 2014 •g'w Access to the SmartPark Application > 2.4 Logging Out of SmartPark Application This procedure describes how to log out of the SmartPark application. What You Need ■ Access to the SmartPark application To log out of the SmartPark application: ■ Click the Close(�, 6 )icon to log out the application. ik NOTE: Do not click File>Exit;it stops the parking lot management service. Parent Topic: Access to the SmartPark Application Version 4.0 Page 11 April 2014 Access to the SmartPark Application 2.3 Logging In to SmartPark Application This procedure describes how to log in to the SmartPark system application using your user credential. Depending on configuration,the system can request you to use your user credentials to access the application. The system also supports configuration to bypass the system login window to allow you to access the application without login request. What You Need ■ SmartPark application installed on your machine with its icon on the desktop ■ Your user credentials To log in to the SmartPark system application: 1. In the SmartPark system application, either click the SmartPark icon on your desktop ( ) or, if the software application is already runnin g, click the application icon ( t*') in the icon bar at the bottom. The Login screen appears. 2. Enter your user credentials and click OK. NOTE: When the login credential requirement is disabled, you just need to click the SmartPark icon on your desktop for accessing the application. Parent Topic: Access to the SmartPark Application Version 4.0 A. Page 10 April 2014 .B. Iftwumddw Access to the SmartPark Application 5. Depending on what permissions you want to assign (View, Modify, Print, and/or none), make appropriate option selections in the list. 6. Click Save,followed by Exit. Parent Topic: Access to the SmartPark Application 2.2 Setting Up System Login via User Credentials This procedure describes how to set up the system to start using the login credentials. What You Need • You need to be logged in to the software application to perform this operation • Admin-level access permission to the software application To log in to the SmartPark application using user credentials: 1. In the SmartPark system application, click Tools>Settings. The Settings dialog box appears with General as the default tab selection. All Settings II! II Z Reports Backup l Ad..d I English Database paw CAMAWark DBase System Description Value Password check El Always request password to create stickers Stop windows animation E] i Park state,maximum lines 2DGO Date format MMIDDWY C Show company number on company's tree El Disable updating monthlies rejections El Activate cards migration module El Reset counters on hour 0 ILA save Exit 2. Select the Password check option. 3. Click Save,followed by Exit. Parent Topic: Access to the SmartPark Application Version 4.0 Page 9 April 2014 Access to the SmartPark Application 2. Do any of the following: ♦ If you want to assign the Administrator rights to the new user, keep the Administrator option checked. ♦ If you want to assign the user-category rights to the new user, clear the Administrator option selection;additional tabs appear in the screen. syxtem peraasshon�' '�,_ Users Gst.,,, User detaals I Screen tions)Campaniles I Web access I ZAdaisistrator ZEnd NOUN= iNGemw User time: Z'SGeonx2 Password a 51 Levi 4s)Kke F Administrator R Enable web access 17 Disable kxaiaccess notes W Save 3. Enter user details in the Name, User Name,and Password fields. 4. Click the Screen/Actions tab. The list of available options appears. Sn y System pemiavar�t* - Users list User deals S Companies Web access aSrAdhaihistratw System screens M Task$&Alerts J View -•! �y Gerorge Schedule blackout rJ view 4 i) 2 view Car black G ❑ at View Constant discount table ;]View I Guests probes view A1q-- rj Access profiles ❑View Clearing accounts View I Signs seMkga _]View System settings View ❑Modify 4 i System Permissions El View ❑Modify Lai Device activity ❑View El Modify Batch flea table. ❑View Q Modify OBine clearkg table ❑View ❑Modify C Ckwkg error&table ❑view L)Modify �} Events table E]View i Modify ° Sticker type table 'D View ❑Modify Vehicle table ::1 View ❑Modify { Vehicle color table ❑View ❑Modify Ssve °' Celete Ext Version 4.0 _ Page 8 April 2014 �� Access to the SmartPark Application > 2 Access to the SmartPark Application This section describes the access-related procedures for SmartPark application. • Assigning Login User Credentials • Setting Up System Login via User Credentials • Logging In to SmartPark Application • Logging Out of SmartPark Application • Changing the Password 2.1 Assigning Login User Credentials This procedure describes how to assign the login credentials to a user of the SmartPark system application. The application allows you to define a user either as an administrator with full Write access to the system or as a user with restricted system access with limited Read and Write access. What You Need • You need to be logged in to the software application to perform this operation • Admin-level access to the software application To assign login credentials to a SmartPark user: 1. In the SmartPark system application,click Tools>System permissions. The System permissions dialog box appears with default Administrator option selection and blank fields. users kzt tiler decals y3}Adalaistrater ZEnW ndscseorve tile.namC Z,G.M.2 Password: r Ztevt ' Z Mke Administrator W Frabie web ass P;Disaw krw amass dotes: f f 4 �i Version 4.0 Page 7 April 2014 ��B� Introduction to SmartPark 1.6 Glossary of Terms and Terminologies This section describes the frequently used terms used in this manual. Term Description Explanation Card Holder Clients who holds a monthly card for parking access Company Tenant engaged with the parking facility operator eVoucher Barcode reservation for event/pre-paid parking LP System License Plate Recognition Supporting system to System enhance parking operation and customer experience PARCS Parking Access Revenue Parking industry term for a Control System computerized system that handles parking facility operations TMS TIBA Management Software Transient parking Temporary parking customer,either for a short- term or for long-term parking,and is handled by paper tickets Z Cycle Daily revenue cycle closure. A procedure in the system that normally occurs during the lowest activity time in the facility lot. Parent Topic: Introduction to SmartPark Version 4.0 Page 6 ANW April 2014 UJK Introduction to SmartPark 1.4 Additional SmartPark Software Modules (Optional) The SmartPark parking management software supports the following additional modules as optional: • Hotel Guest module • LPR Management module • Account Receivable module • Pre-paid Parking module • Pay-by-Mobile module • Web Validation module • Valet Parking module NOTE: Contact your local TIBA representative for additional information on optional modules in the system. Parent Topic: Introduction to SmartPark 1.5 SmartPark User Types The SmartPark parking management software provides individual access rights to users. Each user is able to access the management software with individual password.The user is able to access only the modules and options that have been set by system administrator. Parent Topic: Introduction to SmartPark Version 4.0 w Page 5 April 2014 XJL Introduction to SmartPark • VPS-30 Pay-in-Lane(Vehicle Pay Station) The VPS-30 Pay-in-Lane Station allows your clients to choose their preferred method of payment before exiting. Using a magnetic card reader, clients can pay via credit card.Additionally,the VPS-30 accepts and dispenses bills. The VPS-30 comes with any feature that you may need to accept payments in the lane—cash or credit card payments along with receipt printer. • CT-20 Cashier Terminal(Cash Register) The CT-20 Cashier Terminal is a flexible, easy-to-use cashier terminal to process the parking payments.The CT-20 operates either in a standalone or online mode with TIBA's management software. The terminal supports an integrated credit card reader, barcode scanner, cash drawer, and remote fee display. The CT-20 processes tickets quickly with a minimum number of keystrokes. The unit recognizes validated tickets automatically and can be manually keyed in as well. • Management Software(Real-time Monitoring System) The operator management software allows you to monitor and control your parking facility, print reports, and set up monthly card holders. The TMS software provides secure and flexible solution The TMS modules allow you to process credit cards, manage monthly and employee parking, adjust rates for special events, and print bar-coded validations. It also provides an overview of activity with revenue- and system Aftk performance-related reports. Parent Topic: Introduction to SmartPark 1.3 Standard SmartPark Software Modules The SmartPark parking management software supports management, control, and monitoring services for the PARC system. It includes the following standard modules: ■ Validations module ■ Monitoring and Control module ■ Access Control module ■ Reports and Statistics module Parent Topic: Introduction to SmartPark Version 4.0 Page 4 April 2014 .W. 9 Introduction to SmartPark 1.2 TIBA SmartPark Parking Management Software The SmartPark management software supports the management of the following equipment: • Entry Terminal(MP-30 Ticket Dispenser) The MP-30 is the first parking device that your customer (driver) comes across. The Entry Terminal can easily be programmed to determine whether to issue a ticket automatically during high peak hours or at the push of a button. If for some reason the ticket is not removed from the ticket slot and the customer does not pull the ticket out, the system automatically cancels it. The ticket is flagged in the system as cancelled. • Exit Terminal(SW-30 Exit Verifier) The SW-30 allows easy exiting for your customers.Those who have settled their parking fee using an Automatic Pay Station can insert their ticket into the exit station reader and the exit is permitted. For those who have not paid yet, the system supports a Pay-at-Exit feature (utilizing the magnetic card reader)to pay via credit card at the Exit Station. Tickets are retracted into the machine for auditing purposes. However, if customers forget to take a receipt at the Automatic Pay Station, they have the option to receive one via the built-in receipt printer. The Exit Terminal also supports an option to include a proximity card reader that permits card holders (monthly customers) to exit with a simple wave of their card. ■ Pay-on-Foot Station Supports two types of stations: ♦ CPS-30 Credit Card-only Station The CPS-30 is a smart processing credit card only payment device. It consists of an off-the-shelf receipt printing/ticket scanning/transport device, power supply, main board, 1/0 board, and display. When changing receipt paper, the interior of the unit conveniently slides out for easy access. ♦ APS-20/30 Automatic Pay Station The Automatic Pay Station makes paying-on-foot payments simple and quick for your clients. While offering a host of programming possibilities, the Automatic Pay Station's user-friendly interface guides the client through the payment steps and options. - - Version 4.0 Page 3 April 2014 • • • Introduction to SmartPark TIBA PARCS-Network Architecture INTERNET s�: Credit Card FIREWALL Clearing House Router Main PARCS Credit Card I �� Server Server l "( 1 i Main PARCS Controller Entry Automatic Station Pay Station Station i \ 0 Figure 1:System Architecture The SmartPark management software supports the management of the following functionality: ■ Access control for transient entry and exit lanes ■ Access control for monthly(tag/card holder)entry and exit lanes ■ Cash and credit card payments ■ Track tickets and validations ■ Check counts ■ Generate reports Parent Topic: Introduction to SmartPark Version 4.0 •�4 Page 2 April 2014 Introduction to SmartPark 1 Introduction to SmartPark This section describes the following: • SmartPark Overview • TIBA SmartPark Parking Management Software • Standard SmartPark Software Modules IN Additional SmartPark Software Modules(Optional) IN SmartPark User Types ■ Glossary of Terms and Terminologies 1.1 SmartPark Overview The TIBA PARCS- Parking Access and Revenue Control system provides a flexible and secure parking solution for indoor and outdoor parking. Supported by TIBA's Management Software (TMS), SmartPark provides a real time view of parking facility and allows you to manage and control its different entities/aspects such as set parking rates, monitor and control gates in the parking facility, monitor revenue and system devices, and print reports. The TMS software includes a variety of modules (Figure 1)that allow you to process credit cards, manage your monthly parkers and employees and print bar-coded validations quickly. Version 4.0 Page 1 April 2014 Table of Contents 8 Sticker and Coupon Validation Management.................................................118 8.1 Sticker Management..................................................................................................118 8.1.1 Designing Stickers...........................................................................................118 8.1.2 Printing Stickers..............................................................................................122 8.1.3 Updating Stickers............................................................................................124 8.1.4 Deleting Stickers.............................................................................................125 8.2 Coupon Management................................................................................................126 8.2.1 Creating Coupons...........................................................................................127 8.2.2 Printing Coupons............................................................................................129 8.2.3 Updating Coupons..........................................................................................131 8.2.4 Deleting Coupons...........................................................................................133 9 Report and Statistics Management................................................................134 9.1 System-supported Reports........................................................................................134 9.2 Generating Reports....................................................................................................137 9.2.1 Generating Z Reports......................................................................................138 9.2.2 Generating X Reports......................................................................................140 9.3 Statistics Display Management..................................................................................141 9.3.1 Displaying Entry and Exit Statistics.................................................................142 -An#* 9.4 Displaying occupancy counters..................................................................................146 9.5 Occupancy Distribution by Hours Report..................................................................147 10 System Backup..............................................................................................149 10.1 Setting Up the Z Report Closing Time........................................................................149 10.2 Automatic Backup......................................................................................................150 10.3 Manual Backup..........................................................................................................151 Amk Version 4.0 April 2014 Table of Contents 6 Device Control and Monitoring via Device Status Screens ................................78 6.1 Cash Register Status.....................................................................................................78 6.1.1 Monitoring the Status of a Cash Register.........................................................79 6.1.2 Performing Control Operations via Cash Register Status Screen.....................80 6.2 Entry Station Status.....................................................................................................81 6.2.1 Monitoring the Status of an Entry Station........................................................81 6.2.2 Performing Control Operations via Entry Station Status Screen......................83 6.3 Exit Station Status........................................................................................................84 6.3.1 Monitoring the Status of an Exit Station ..........................................................84 6.3.2 Performing Control Operations via Exit Station ...............................................86 6.4 Pay-in-Lane Status........................................................................................................87 6.4.1 Monitoring the Status of a Pay-in-Lane Station................................................87 6.4.2 Performing Control Operations via a Pay-in-Lane Station................................90 6.5 Pay-on-Foot Status.......................................................................................................91 6.5.1 Monitoring the Status of a Pay-on-Foot Station...............................................91 6.5.2 Performing Control Operations via Pay-on-Foot..............................................93 7 Company and Monthly Management ..............................................................95 7.1 Company Management...............................................................................................95 7.1.1 Setting Up a New Company..............................................................................95 7.1.2 Viewing Company Profiles................................................................................99 7.1.3 Updating Company Profiles............................................................................101 7.1.4 Deleting a Company........................................................................................102 7.2 Monthly Management...............................................................................................104 7.2.1 Methods of Adding Monthlies........................................................................104 7.2.2 Adding Monthlies...........................................................................................105 7.2.3 Viewing Monthly Profiles................................................................................107 7.2.4 Updating Monthly Profiles..............................................................................109 7.2.5 Deleting Monthlies.........................................................................................111 7.3 Monthlies List Management......................................................................................112 7.3.1 Viewing Monthly Lists.....................................................................................113 7.3.2 Adding Monthlies ...........................................................................................114 7.3.3 Formatting Monthly Lists................................................................................114 7.3.4 Specific Operations Using Monthly List..........................................................115 > Version 4.0 April 2014 Table of Contents nA 4.2.2 Configuring Transient Traffic Lists....................................................................24 4.2.3 Formatting Transient Traffic Lists.....................................................................28 4.3 Receipt Description......................................................................................................29 4.3.1 Viewing Receipts...............................................................................................29 4.3.2 Formatting Receipts..........................................................................................30 4.4 Parking Lot Device Management.................................................................................31 4.4.1 Using Devices Management Tool.....................................................................32 4.4.2 Monitoring Parking Lot Revenue......................................................................50 4.4.3 Monitoring Parking Lot Occupancy..................................................................51 4.4.4 Viewing System Events.....................................................................................54 5 Device Control and Monitoring via Park State Screen.......................................55 5.1 General Commands.....................................................................................................55 5.1.1 Open Gate Command(multiple gates option) .................................................56 5.1.2 Open Gate Command(single gate option).......................................................58 5.1.3 View Status Command......................................................................................59 5.1.4 View Events Command.....................................................................................61 5.1.5 Set Price Command ..........................................................................................62 5.2 Settings Category of Commands..................................................................................63 5.2.1 Restart..............................................................................................................64 5.2.2 Eject Jammed Ticket.........................................................................................65 5.2.3 Swallow Jammed Ticket....................................................................................66 5.2.4 Send Settings....................................................................................................67 5.2.5 Delivered Bundled Bills.....................................................................................68 5.2.6 Reset Bill Dispenser..........................................................................................69 5.3 Form Category of Commands......................................................................................70 5.3.1 Active................................................................................................................70 5.3.2 Not Active.........................................................................................................71 5.3.3 Monthlies Only.................................................................................................72 5.3.4 Transients Only.................................................................................................73 5.3.5 Reset to Routine State......................................................................................74 5.4 Miscellaneous Commands...........................................................................................75 5.4.1 Resolve an Issue................................................................................................75 5.4.2 Set Price Command ..........................................................................................76 ANWOR Version 4.0 April 2014 �. �w' Table of Contents OOW Table of Contents 1 Introduction to SmartPark................................................................................ 1 1.1 SmartPark Overview......................................................................................................1 1.2 TIBA SmartPark Parking Management Software...........................................................3 1.3 Standard SmartPark Software Modules.........................................................................4 1.4 Additional SmartPark Software Modules(Optional).....................................................5 1.5 SmartPark User Types....................................................................................................5 1.6 Glossary of Terms and Terminologies............................................................................6 2 Access to the SmartPark Application................................................................. 7 2.1 Assigning Login User Credentials...................................................................................7 2.2 Setting Up System Login via User Credentials...............................................................9 2.3 Logging In to SmartPark Application............................................................................10 2.4 Logging Out of SmartPark Application.........................................................................11 2.5 Changing the Password................................................................................................12 3 The Basics of SmartPark Application................................................................13 3.1 SmartPark System Application Screen.........................................................................13 3.2 SmartPark Menus and Menu Options..........................................................................14 3.2.1 File Menu and Menu Options...........................................................................14 3.2.2 Tools Menu and Menu Options........................................................................15 3.2.3 Data Menu and Menu Options.........................................................................16 3.2.4 View Menu and Menu Options.........................................................................16 3.2.5 Help Menu and Menu Options.........................................................................17 3.3 SmartPark Quick Launch Icons.....................................................................................18 3.4 SmartPark Navigation Pane.........................................................................................18 3.5 SmartPark Work Area ..................................................................................................19 4 Real-time Control and Monitoring Overview....................................................20 4.1 Monthly Traffic Description.........................................................................................20 4.1.1 Viewing Monthly Traffic Lists............................................................................20 4.1.2 Updating Monthlies from Monthly Traffic List.................................................21 4.1.3 Formatting Monthly Traffic Lists ......................................................................22 4.2 Transient Traffic Description........................................................................................23 4.2.1 Viewing Transient Traffic Lists..........................................................................23 > Version 4.0 April 2014 MA. Table of Contents Copyright Disclaimer O Copyright by T.I.B.A, LLC2014.All rights reserved. This manual and the hardware/software described in it are copyrighted materials with all rights reserved. Under copyright laws, the manual and the information contained in it may not be copied, in whole or in part without written consent from T.I.B.A, LLC, except as may be required in normal use to make a copy for backup purposes. Our policy of continuous development may cause the information and specifications contained herein to change without notice. Microsoft SQL Server 2012,SQL Server 2008, Windows Server 2012, Windows Server 2008, Windows Server 2003, Windows NT 4.0, Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2000 and Windows 98 are registered trademarks of the Microsoft Corporation. Other products or company names mentioned herein may be the trademarks or registered trademarks of their respective companies. Version 4.0 April 2014 �R'w' PARKING SYSTEMS I .B.A. SmartParkO ,.. Parking Management Software Version 4.0 User Manual A Valet Parking Hotel Guest Solutions SmortVolet is your turn-key HotelConnett is a seamless valet solution for;off-site valet interface to the hotel property " f parking,valet-assist within a management system (PMS).The garage and front door hotel hotel authorizes parking at the �f applications. Smartvalet fully front desk and insures that the ram integrates valet parking and guest is billed.The guest can then - self-parking effectivly and enter and exit the facility with affordably. SmartValet tracks their room key.TIBA also functions attendants,vehicles, revenue and with the new RFID room keys. overnight hotel guest parking. LPR Systems Web Reservations le LPR Connect is your value Pre-Paid parking reservations is ' added license plate recognition one of fastest growing programs , solution. LPR Connect is reliable, in the industry. Whether you use affordable and seamlessly a pre-paid service or have your integrates with Smartpark. LPR own ecommerce website.TIBA ' rv. Connect is an excellent choice can seamlessly integrate pre-paid ' for airports, office buildings, web reservations with a single shopping malls, mixed-use TIBA PARCS system location or developments and universities. an entire city. e Loyalty Programs Pay-By-Phone � TIBA's frequent parker program Metropolitan areas throughout °t allows owners to give patrons North America are introducing reward points for utilizing their Pay-By-Phone as a payment facility(s). The system is configu- option for parking fees.TIBA .� rable to award points based on puts this option in the owner's elapsed time or dollars spent in hands to keep up with the the facility. The Loyalty program competition.Whether it's a is web based and is branded pre-paid reservation or a central with your company information. payment option,TIBA is the smart choice for Pay-By-Phone. ATLANTA,GEORGIA U.S.A. PARKING SYSTEMS 5126 South Royal Atlanta Drive Tucker,Georgia 30084 U.S.A. ! i • 770.491.7586 Phone;770.934.3384 Fox www.tibaparking.com Aff A Member of Afcon Industries Group Validation Solutions opk TIBA Smartpark offers a wide range of olieb z intelligent validation solutions. In Smartpark, merchant accounts and sub-accounts are i`iscct;nt Off-Line created in the database. An unlimited amount Stickers Vaiicla+ion of merchant accounts can be created in Smartpark. Additionally the validation types are created, i.e. one-hour free, $1 discount. The validation types are created once and are available and can be utilized by any merchant account. After the validation ., Cn-Lire profiles are created the are available for ke s VaIidration P Y Ticket;. all applications including,- barcode stickers, coupons (chaser tickets), QR codes, online desktop units, self-service units, off-line desktop units and for web client accounts. Access Control Parking access today requires a wide range of controls and billing options that i provide owners and facility managers the flexible solutions to bring in new business. "* Smartpark is your enterprise parking access control solution. Whether it's a single, _ # j monthly contract account or an entire company, Smartpark provides intuitive access control management.Take advantage of the latest and greatest credential = technologies such as LPR, AVI, QR and chip card, the choice is yours. Smartpark supports cardholder payments and value card re-charge at pay-on-foot stations in our standard product. Standard Features: • Debit/Value Card • Tenant management • Shared accounts • Automatic-activation • Corporate accounts Reporting s Smartpork provides a full complement of reports for all aspects E of your facility including transient, monthly, valet, hotel, pre-paid and event activity. TIBA Smartpark provides real-time revenue reporting on a local and enterprise scale. Additionally { Smartpark tracks hourly occupancy, entry/exit statistics, transient transactions and contract activity. All reports can be exported to excel, word, PDF, text files and other formats. OW Parking Property owners and managers are looking for a facility management system that is reliable, feature rich, flexible and that does not require frequent and costly upgrades to remain operational. They are also looking for straight forward solutions to their operational challenges. TIBA Smartpork is the answer they've been looking for!. Whether your property is an office building, hotel, medical center or a mix-use development, Smartpark has the intelligent solutions custom tailored to manage these types of facilities. Smartpark is a scalable product from a single facility to an entire city parking system. Monitoring and Control a With Smartpark, operators can monitor and control all aspects of their facilities including occupancy, system alarms, VMS signs, equipment status, and lane traffic. They can also open/close barrier gates, restart lane equipment, or even send a new fee to a pay station. Additionally key facility personnel can receive email alerts and/or reports for virtually any system activity. Revenue Management Smartpark is your turn-key facility management solution - _• including real time transactions, ticket tracking, occupancy counts, alarm monitoring, parking rate programming, coupons, validations, zone counts, sign controls and much r more. From a single dashboard monitor system alarms, revenues transactions, equipment status, cardholder traffic, open tickets and facility occupancy. See it all locally, on r the web and from your smartphone. Validation and coupon - management and production is made simple cost effective r ,... M. with an integrated module that comes standard with Smartpark. PARKLNG SYSTEMS A Member of Afton industries Group � • ' i 4 r +iw � +� '' �► it 9' �h PARl ING SYSTEMS B M A M+embor of Afton Industries Group /TS fook INTEGRATED TECHNICAL SYSTEMS, INC. Table of Submittals 1. TIBA — Smart Park Software 2. TIBA - MP-30 Entry Station 3. TIBA - SW-30 Exit Station 4. TIBA - APS-30 Pay-on-Foot Station 5. TIBA — CR-30M Card Reader Pedestal/Controller/Display 6. HID - Proximity Reader and Access Cards 7. Viking — Auto Dialer 8. Signal-Tech — Directional Control Signs 9. Signal-Tech — Lot Full Sign 10 . Magnetic — MHTM Barrier Gate E .J . Gare Parkin g Garage Parking Access and Revenue Control System SUBMITTAL PACKAGE INTEGRATED TECHNICAL SYSTEMS, INC. Prepared for Mr. David Pomerantz Director of Central Services Memorial Hall 240 Main Street Northampton, MA 01060 Prepared by: Glenn Diggs Sales Executive Integrated Technical Systems, Inc. 8 Capital Drive Wallingford, Connecticut. 06492 June 13, 2014 CITY OF NORTHAMPTON ADDENDUM NO. 2 THE INSTALLATION OF PARKING ACCESS AND REVENUE CONTROL EQUIPMENT AT THE E.J. GARE PARKING GARAGE March 12,2014 THIS IS AN ISSUANT OF ADDENDUM NO. 2 BE SURE TO ACKNOWLEDGE THIS AND ANY ADDENDUM THAT FOLLOW WITH YOUR BID SUMBITTAL The ten (10) directional and instructional signs throughout the garage and at the main entry points to assist patrons are to be static, not LED lighted signs. The parking equipment intercoms are to be analog. w CITY OF NORTHAMPTON ADDENDUM NO. 1 THE INSTALLATION OF PARKING ACCESS AND REVENUE CONTROL EQUIPMENT AT THE E.J. GARE PARKING GARAGE March 6,2014 THIS IS AN ISSUANT OF ADDENDUM NO. 1 BE SURE TO ACKNOWLEDGE THIS AND ANY ADDENDUM THAT FOLLOW WITH YOUR BID SUMBITTAL • The existing concrete islands located at the transient and permit holder parking entry-exit locations will remain with no demolition or replacement work. _1 Cracks and gaps in the concrete on the island and between the concrete and curbing will be sealed by the Contractor as part of the concrete work in the scope of work. • The existing concrete paving at the entry-exit lanes in the permit holders section will remain with no work to be done. • Rigid conduit will be used throughout and will be surface mounted with equipment on the concrete islands. • Server equipment for the PARC facility management system will be located in the garage parking office at the main entrance. • Of the three (3)pay stations to be included in the bid package two (2)will be cash and credit-debit and one (1) will be just credit-debit. Alternate pricing for a possible fourth pay station will be for a cash and credit-debit machine. For major defective areas: if defects are serious or affect the strength of the structure or patching does not satisfactorily restore the quality and appearance of the surface,the concrete will be removed and replaced. Concrete for exterior slabs shall have a minimum compressive strength at 28 days of 4,000 p si and a maximum size of aggregate of 3/4". Expansion and isolation joints shall be 3/8"x 4 preformed ethylene vinyl acetate or closed cell polyethylene foam material. Hold joint filler material down a sufficient distance to allow for the installation of retainer and sealant. All construction joints shall be sawcut to 1/4 depth of slab. Joint sealant shall be gray in color and shall be"790 Building Sealant"by Down Corning, "Rubber Caulk 230 Sealant"by Products Research Chemical Corp, or equal. Sealant retainer shall be closed cell polyethylene foam cord by Dow Chemical, Products Research Corp, or equal. Prior to placing concrete both 6 mil polyethylene vapor barrier and 6"WWM shall be installed. Also,new concrete work shall be drilled and doweled so as to be tied into surrounding concrete. Deposit concrete as nearly as possible in its final position to avoid segregation due to rehandling. Thoroughly consolidate all concrete by suitable means during placement, working it around embedded fixtures and into corners. Ensure that WWM is pulled and located to proper depth during pouring. During placement thoroughly compact the concrete by hand tamping and by mechanical ' vibration. Make and locate construction joints so as to not impair the strength of the concrete. Tamp slabs with a jitterbug to depress the rock and then push float with a bull float as necessary. Take care that the wet slab meets the screeds accurately and does not rise above or lower below them. Make all slabs even and uniform in appearance and level within plus or minus 1/8"in 10'. Finishing operations shall be delayed until all bled water and water sheen has left the surface and the concrete has started to stiffen. After edging and joint operations the surface shall be floated with a wood float and the surface shall be steel troweled. Surfaces shall be "broom finished"after troweling. During the entire period the concrete is being placed, cured and hardened it shall be protected from underground water, rain, frost or sun. No curing compounds of any kind shall be permitted. Inspect all concrete work before the concrete is thoroughly dry. For minor defective areas: chip away to a depth of about one inch, leaving edges perpendicular to the surface; wet the area to be patched and a space of at least 6"wide around; coat the area to be patched with cement wash;use patching mortar. Excavation and Fill: Remove unacceptable existing fill. New fill material may be borrowed from off site and shall be of a nature that after it has been placed and properly compacted it will make a dense, stable fill. Satisfactory fill materials shall include materials classified by ASTM D 2487 as GW, GP, GM, GP-GM, GC, GP-GC, SW and SP. Satisfactory fill materials shall not contain trash,refuse,vegetation, masses of roots, individual roots more than 18"long or more than 1/2 " diameter, or stone over 3" in diameter. Organic matter shall not exceed minor quantities and shall be well distributed. Satisfactory fill materials shall not contain frozen materials nor shall backfill be placed on frozen material. Sawcut the existing pavement in the vicinity of the excavation prior to the start of excavation in paved areas so as to prevent damage to the paving outside the requirements of construction. Excavated material not required or not suitable for backfill shall be removed from the site. Pile excavated material in a manner that will not endanger or obstruct the public or obstruct sidewalks and driveways. Spread and compact backfill material promptly after it has been deposited. Backfilling and compaction methods shall attain 95% of maximum dry density at optimum moisture content as determined in accordance with ASTM D698, Method C. Maximum loose lift height for backfilling existing or borrow material shall be 6". Electrical conduit not encased in concrete shall be backfilled with sand borrow. Concrete Paving: Keep a record showing the time of each pour of concrete and the transit-delivery slip certifying the contents of the pour. Concrete color to match existing. In the event of damage, immediately make all repairs and replacements necessary at no additional cost to the Owner. All concrete shall be transit-mixed in accordance with ASTM C-94. Concrete for flatwork shall 0 be Class D. EXECUTION- • Anchor cabinets to concrete bases with anchor bolts or expansion anchors and mount barrier gate arms. • Cut grooves in pavement for vehicle loop detectors and bury and seal wire loop at locations indicated on construction drawings. • Connect wiring and ground equipment. • Adjust parking control equipment and lubricate as recommended by manufacturer. • Confirm that locks engage accurately and securely. • After installation of equipment inspect exposed finishes and repair damaged finishes. Parking Pay Station: • Unmanned,pay-on-foot station for automated cashiering services. • Accepts tickets. • Accepts cash, credit and debit card transactions. • Printer provides receipt upon request. • Intercom to be included which provides communication between a remote site and parking patrons; system shall be auto dialer and have the capability of being programmed to dial the next number on ring no answer. • Heavy gauge steel construction. • Five-point locking system. • Additional internal locking for cash-handling components. • Reinforced LCD display. • Cabinets finished in powder coat paint- color selection by Owner. EXECUTION- • Anchor cabinets to concrete bases with anchor bolts or expansion anchors and mount barrier gate arms. • Cut grooves in pavement for vehicle loop detectors and bury and seal wire loop at locations indicated on construction drawings. • Connect wiring and ground equipment. • Adjust parking control equipment and lubricate as recommended by manufacturer. • Confirm that locks engage accurately and securely. • After installation of equipment inspect exposed finishes and repair damaged finishes. RELATED WORK- Vendor will be responsible for completing related work covering electrical, and demolition/excavation-fill/concrete work to ensure a complete project. The Vendor will coordinate with the Central Services Department and the City electrician for all electrical work. Demolition: Remove approximately 900 sf of existing deteriorated concrete at the short-term parking entry and exit lanes and at the permit holders access and dispose of. Cti"r • Barrier gate shall automatically everse its downward motion should any y object be struck during its decent; an auto-manual switch shall be provided on the power board to raise the gate manually. • Barrier gate arm shall be provided with signage on both sides of arm warning pedestrians not to pass through the gates lane. Signage shall incorporate both text and graphics. • Barrier gate cabinet shall be constructed of heavy-gauge aluminum and finished in a powder coat paint- Owner to select color; units constructed of ferrous materials shall not be acceptable. • Barrier gate cabinet shall have one gasketed door with flush mounted T-handle lock with key. • Barrier gate motor shall be at minimum 1/3 hp, heavy duty, high output torque 115 VAC, single phase, instant reversing motor. EXECUTION- • Anchor cabinets to concrete bases with anchor bolts or expansion anchors and mount barrier gate arms. • Cut grooves in pavement for vehicle loop detectors and bury and seal wire loop at locations indicated on construction drawings. • Connect wiring and ground equipment. �. • Adjust parking control equipment and lubricate as recommended by manufacturer. • Confirm that locks engage accurately and securely. • After installation of equipment inspect exposed finishes and repair damaged finishes. • Remove barrier gate arms during construction to prevent damage. Ticket Dispenser: • Push button system to dispense tickets in entry lane. • System to accept proximity cards for permit holders. • Vend signal shall activate barrier gate for access. • Housing shall be heavy gauge steel frame with aluminum cladding; cabinets finished in powder coat paint- color selection by Owner. • Two gasketed access doors for service and loading tickets. • Intercom to be included which provides communication between a remote site and parking patrons; system shall be auto dialer and have the capability of being programmed to dial the next number on ring no answer. • One ticket stack with 5,000 tickets provided. Exit Verifier: • Shall be an automatic ticket reading-verification device. • Accept coded tickets or permits and provide a vend signal to raise barrier gate. • Housing shall be heavy gauge steel frame with aluminum cladding; cabinets finished in powder coat paint- color selection by Owner. • Intercom to be included which provides communication between a remote site and parking patrons; system shall be auto dialer and have the capability of being programmed to dial the next number on ring no answer. 10.Automatic pay machine report. 11. Failed exit report. 12. Monthly lane volume report. 13. Monthly duration report. • Access system control software shall provide the following features: - Provide automatic, on-line monitoring of system usage. - Be able to change various rate structures. - Monitoring and reporting of alarm conditions. - Password protected administrative functions. - Provide a programmable data base. - Be able to generate activity usage reports. - Provide an invoicing package. - Provide a credit card billing interface to allow automated credit card billing. - Provide an accounts receivable package. • Parking count system shall provide the following functions: - Vehicle counts for traffic entering and exiting. - Total number of parking spaces vs. available parking spaces. - Store lane and facility counts at hourly intervals in daily files. - Compile, compare and display transaction counts for entry, exit and automated payment stations. ' EXECUTION- • Install and configure the facility management system on the database and application servers and on all required client workstations. • Provide Owner with a complete list of initial installation administrator user names and passwords for all servers, task computers and workstations. • Provide a server test plan for review by the Owner. Provide checklists which detail tests for every functional requirement. • Conduct acceptance test(s) as required and correct deficiencies with subsequent testing and required sign-off by Owner. Control Gates and Vehicle Detectors: • Maintenance materials submittals: furnish the following spare components, complete and ready to use prior to the commencement of operational testing and maintain inventory of spare components at this level as components are used during warranty period- - One set of V-belts if gate is belt driven. - Two gate arms. - Five shear bolts/pins. • Barrier gate shall be micro-processor based; be a wooden barrier 10 feet long; be equipped with a breakaway gate arm flange;be constructed of clear white pine and finished in diagonal stripes of black and white enamel; shall act as a programmable lane controller, generating and storing counts, monitoring lane operations, and providing reporting capabilities. • Barrier gate shall have an LCD controller for programming and logic for one-way and two-way lanes and operations with automatic and push-button ticket dispensers. • Estimated number of licenses required: 5. • FMS and all subsystem controllers shall have security protocols, password protection that prevent unauthorized access and manipulation of data including transactions. • FMS must include six levels of access authorization to all operational, administrative and reporting functions. • PCI-Data Security Standard- The Vendor shall submit proof of PCI compliance. The Vendor/manufacture shall be listed on both Visa and MasterCard web sites as being PCI Compliant and having PABP validation. It is not acceptable to state that the credit card processor is PCI Compliant or is in the process of becoming compliant and/or receiving validation. FMS Software Systems: • FMS shall be configured with software modules that include password protected access for the following subsystems: - Equipment monitoring. - Ad-Hoc report generator. - Revenue control system software. - Access control system software. • Equipment monitoring system: - Administration module to allow remote monitoring,programming and synchronization of all devices. - FMS shall provide warning alarms for atypical lane activity, equipment malfunctions, equipment vandalism,vehicle occupancy thresholds and insertion of stolen,void or backout transient credential at fee payment stations. Alarms are to be audible and visual. A daily log report shall be produced which identified all system alarms. - Monitor operational status of all entry and exit lane equipment, automated payment machines and electrical circuits and frequency of operational errors. • Provide an ad-hoc report generator to develop additional standard reports. • Revenue control system software shall accomplish the following: - Remote programming of all fee collection devices. - Test fee structure against historic facility usage statistics. - Uploading and consolidating reports from all fee collection devices. - Retrieval and review of individual transactions. - Consolidating and retaining data that allow for report generation. - The following minimum required reports shall be able to be viewed on a workstation or printed: 1. Daily event log. 2. Daily shift reports. 3. Detailed transaction report. 4. Detailed credit card report. 5. Exception transaction report. 6. Clear key report. 7. Daily and monthly summary reports. 8. Daily and monthly lane activity report. 9. Daily and monthly non-revenue and void transaction report. " programmed to dial a local extension located in the City emergency communications center. • Electronic Signs: - To be provided by the Vendor,to note garage full (short-term and permit holder) and to be controlled automatically by the facility management system. • Interior Signage: - Ten(10) directional and usage signs for the interior of the garage to be designed and provided by the Vendor with approval from Owner. • Parking Management System: - Parking revenue control system consisting of entry controllers, fee computers, automated pay stations and exit controllers. - Parking barrier gates for gated control points. - Facility management system including software, computers with related monitors, data communication equipment, data storage devices and printers. - Intercom system tied into the City telephone system programmed to dial the emergency communication center. - Traffic control signs and garage full signs. - Vendor to provide all ancillary equipment and support subsystems required for a fully operational access and revenue control system as described herein. Facility Management System (FMS): • The system shall be implemented through web browser or client server architecture using personal computers as end-user client workstations and networked system and subsystem servers for application and database functions. • A networked system shall provide real-time functionality, on-line monitoring and control of all parking management system devices. • System generated reports shall be capable of- - Correlating access control and revenue control entries and exits with vehicles present. - Reconciling time parked with revenue generated. - Provide independent occupancy and activity counts for access and revenue systems. - Monitoring all lane equipment. - Cash management(credit,debit, cash)daily reconciliation reports. • System shall accommodate a minimum of five (5) simultaneous users. • The FMS shall have redundancy of hardware and software so that failure of any component shall not result in the loss of data or compromise the ability of the system to operate. • FMS servers,task computers,workstations and all ancillary equipment shall have sufficient power,capacity and bandwidth to meet performance demands. • FMS shall be capable of operating across the Owner's LAN and shall be accessible with proper user ID and password. Remote access shall be over standard IP connection and 0 may use web browser applications. • The system must have a Windows-based graphical user interface. • The system must allow for standard and custom report formats. • The system must have adequate security to allow for different classes of users. NNW \ - Preventive Maintenance: Contractor to submit a recommended schedule and task list of preventive maintenance services for the system. Work will be performed on a pre-planned schedule by factory certified technicians. Emergency Maintenance: Remedy system failures that prevent basic operation of the system including server malfunctions and credit card system failures. • A maintenance log of all preventive and emergency maintenance services shall be kept by the maintenance service contractor during the maintenance contract. The log shall be readily available to the Owner and shall be kept on a component-by-component basis. The log shall note in detail all work completed and record all hardware and software updates. • The maintenance service contractor shall repair or replace all defective or damaged items by the end of following calendar day on which notice was given by the Owner. Critical parts will be serviced on an exchanged or loaner basis. Parts removed from on-site spare parts inventory shall be replaced as soon as practical. If the maintenance service contractor is not available Owner personnel may initiate repairs. Maintenance service contractor will then reimburse the Owner for parts and labor necessary to correct deficiencies. • During the maintenance contract a fully-qualified maintenance technician shall be on site within four(4) hours. SYSTEM DESCRIPTION- • Pay-on-Foot Stations: - (2) located on ground level by garage entrance; (2) located on Level 3 by sidewalk bridge to Thornes. The POF stations,with bill recycling capacity, will accept cash, debit and credit cards. • Lane and System Configuration: - One entry lane equipped with an automatic gate, inductive loops, traffic controller sign and entry station with magnetic stripe card and prox card reader,push button ticket dispenser, and intercom at main garage entrance. - One exit lane equipped with an automatic gate, inductive loops, one traffic controller sign and exit station consisting of a magnetic stripe card and prox card reader,ticket acceptor, credit card reader and intercom at the main garage entrance. - One reversible entry/exit lane equipped with an automatic gate, inductive loops,traffic controller signs, entry/exit station for permit holder access and intercom at the existing permit holder location on the main level. • Facility Management System: - Application and database virtual server will be located in the garage parking office. All associated communication and control electronics with all associated power conditioning and UPS devices shall be located in the parking office. All computer equipment shall be modular and rack mounted. • Intercom System: Intercoms to be integrated within all entry and exit lane equipment and each pay- on- foot station. They are not to be add-ons or stand alone. Intercom will be tied into the City telephone system using analog or VoIP and be Field Quality Control: • Maintain detailed records of all system tests, events and issues and provide Owner with copies of all records. • Notify the Owner in writing prior to any tests so the Owner can observe; correct any deficiencies with unsuccessful tests and notify the Owner when re-testing. • Conduct a lane acceptance test at each lane and perform a system acceptance test prior to initial public operation of the system. Training Program: • Develop and implement a comprehensive training program for Owner's personnel. • Each group to be trained in the full repertoire of system commands that they use in the course of performing their functions. • Training to include lectures,visual presentation and hands on operation of the equipment. Each trainee will be provided with a full set of training materials and operating manuals during the training sessions. • Conduct training at times and locations acceptable to the Owner. • Training shall cover the following: - Performance of primary maintenance of system components (trouble shoot/replenish supplies). - Understand all system messages including alarms, attempts to compromise the ' system, atypical lane activity displayed by access, revenue and count controls. - Correlate credentials issues with vehicles present, time parked with revenue generated. - Understand purpose and data contained within any and all reports. - Operation of the facility management system. - Process exception transactions occurring at all payment locations. - Load and remove bills, clear note and paper jams. - Reset system after a power failure. - Replace internal components as appropriate. - Lubricate and clean internal components. - Remove and replace gate arms and adjust gate travel. - Access and work with reports within the facility management system. Maintenance Service Contract: • Provide a separately priced option for a five (5) year maintenance and service contract. Contract to start in conjunction with expiration of warranty period. Contract to be priced in one-year increments and require annual written approval by Owner for renewal and continuation. • Costs of the maintenance and service contract shall be broken out by maintenance service function. Pricing shall stipulate hourly labor rates for services. • Maintenance service functions shall consist of the following: - Basic Repair: all basic manufacturer recommended maintenance and repair functions. • Repair or correct software functions required by specifications, even if undiscovered during testing, commissioning or warranty period, including report formatting and data recovery resulting from software deficiencies at no additional cost. • Warranty is not required to cover acts of vandalism, damage caused by third party, or natural phenomena, or damage caused during maintenance actions by untrained/unapproved Owner personnel. PRODUCTS- Equipment Requirements: • Provide all conduit and wiring which is needed for total system performance but which is not shown on the Contract Documents. • All devices shall be ergonomically designed for ease of use by patrons and shall meet the provisions of the American Disabilities Act. • Cabinets shall be fabricated of a material that is strong and durable such as, but not limited to, composite, stainless steel, aluminum alloy, or welded 12-gauge steel. Mounting holes shall only be accessible from inside the cabinet. All surfaces shall be corrosion resistant and exterior of cabinet shall be finished in a color chosen by Owner. Provide hinged cabinet doors that swing clear of traffic lane. • Corrosion resistant connection boxes shall be provided for all wiring connections. f • Internal components as practical shall be modular,plug-in units for easy maintenance and t replacement. • Equipment shall incorporate all necessary control logic and communication capability to perform as required. • Provide unobstructed access to equipment components. • Provide a system and components that have a service life of 10 years. • Gates shall be capable of individually being raised automatically one upon signal from the facility management system after power failure and shall be reset when power is restored. EXECUTION- Examination: • Examine substrates, areas, and conditions for compliance with requirements for installation tolerances; accurate placement,pattern and orientation of anchor bolts; and critical dimensions. • Examine location of all equipment and office equipment to determine constraints before office equipment is installed. • Examine roughing in for electrical systems to verify actual locations of connections. Installation: • Install equipment in accordance with manufacturer's recommendations and shop drawings. Allow for proper air movement of air through and around equipment. • After installation inspect exposed finishes and repair any damaged finishes. • Remove barrier gate arms during construction period to prevent damage. Quality Assurance: • Manufacturer qualifications: manufacturers shall have been in business continuously for the past five years and shall have current version of each primary component currently operating successfully in two or more parking facilities of similar size and activity. • If components are not from the same manufacturer, Contractor shall be responsible for performance of these components as they relate to proper functioning of the complete system. • System shall incorporate equipment of proven reliability that can be documented from similarly sized installations that provide features and performance comparable to that required herein. • Installer qualifications: successful installation and maintenance of equipment manufacturer's products for minimum of three years; manufacturer approved equipment service center in sufficient proximity to respond on-site to service calls within four(4) hours. • Licensed professionals: when required by jurisdictional authorities engage licensed professionals who shall apply their professional seal and sign documents, or who can obtain required permits and inspections. Delivery, Storage and Handling: ti..., • Deliver equipment to site packaged to prevent damage and marked for identification. • Assume care, custody and control of all equipment. • Store equipment in original containers in clean, dry location designated by Contractor and Owner. • Replace damaged materials at no cost to Owner. Project Site Conditions: • Components shall operate dependably within ambient conditions indigenous to installed site location. Warranty: • Warranty period shall begin after completion of the system acceptance test. • Warrant equipment and installation(100%parts and labor) for one year from date of final acceptance by Owner. System shall be services and maintained against any and all malfunctions due to manufacturing and installation defects at no cost to Owner during warranty period. • Maintain all software and hardware in specified working order. • Keep a log of all maintenance and repair work performed under warranty to give to Owner at end of warranty period. • Install all commercially released software updates, patches and upgrades applicable to this system that are released during warranty period at no additional cost. - All systems have passed a systems acceptance test. Certification of payment card industry data security methodology. - All spare parts, stock material and manuals are on site. - All training is complete. - All test checklists, documentation and training evaluation forms have been provided. Action Submittals: • For each type of product indicated supply construction details, material descriptions and finishes;rated capacities, operating and electrical characteristics. • For facility management software and associated hardware provide configuration diagram; software platforms and programming language; communication protocol; polling procedures and transaction message flow from peripheral devices to and through the facility management system; communication failure/error identification and recovery; fault tolerance; back-up procedures. • Shop drawings for parking control equipment including plans, elevations, sections, details, dimensions,weights,required clearances, location and size of each field connection; wiring diagrams for power and control wiring. • Samples: equipment finishes; access control system ID device; revenue control system credential; standard reports; acceptance testing plan with test objectives, criteria, participant responsibilities, and procedures for dealing with failures during the test. Information Submittals: • Within 30 days after award of contract provide schedule of work including milestones for shop drawings, fabrication, delivery, installation,testing, training and substantial completion. • Location of credit card processing system within 30 days of award of contract. Closeout Submittals: • Maintenance Service Contract: multi-year service agreement(five years)to be included in bid. • Deliver operations, maintenance and system administration manuals (2 copies of each plus electronic format)prior to the initiation of field testing. • Warranty documentation with proper procedures (1 hard copy and electronic format). • Record documentation: record drawings with dimensions indicating modifications to the Contract Drawings, conduit locations and field wiring diagrams (2 copies plus electronic format). • Software: all licenses, registrations, documentation, disks and other media as may have been included with those commercially available software packages provided with the system. Maintenance Materials Submittals: • Spare parts: furnish spare components and parts as called for in the associated sections. • Stock: furnish operating stock items as called for in associated sections prior to the acceptance test. Owner will provide artwork for logos. • Pay-on-foot stations to allow for cash(500 notes per denomination), credit or debit card payments. • Real time tracking of space utilization by counting entry and exits on both issued and collected tickets and signage at both entry and exits to notify users when the garage is full or closed. • Ten(10) directional and instructional signs throughout the garage and at main entry points to assist patrons with traffic flow,rates, and use of the PARC system. • All systems will be tested by the Vendor and signed off on by the Owner as part of acceptance. Vendor will provide training as noted above. • All cabling will be hard wired to the parking office on the main level of the garage where the facility management system will be located. • Data communication will be between the head end in the parking garage office and city departments via the city network. All work to be pre-planned, coordinated with and signed off by the MIS department before construction and installation commences. Currently, a cable connection via Comcast connects the garage to the City WAN through MIS. • Voice communication(intercom) system at gates and pay stations will be tied into the City emergency communications center. The intercom must be weather proof and be an Analog phone circuit. • The City emergency communications center will have the ability to manually raise the gates for entry or exit. • Alarms for equipment issues will be transmitted to the City emergency communications center and to parking maintenance staff via cell phone. • Embedded IP intercoms to be used to communicate with problems at all stations. • Provide an initial supply of 5,000 entry tickets, 1,000 pre-paid tickets, 1 case of credit receipt paper, an extra ink cartridge for each ticket printer. • Credit card processing must be via Internet not analog or digital phone lines and be compliant with all current PCI regulations and rules. SPECIFICATIONS- Administrative Requirements: • Provide to the City and those whose work is related- installation diagrams, details and templates for equipment; templates and cast-in inserts to anchor freestanding equipment to curbs and bases; electrical wiring diagrams and details; electrical installation and power requirements. • Confirm layout of conduits, stubs, inductive loops,bollards and anchor bolts. • Terminate and connect all communications cabling. Install all Contractor supplied equipment and the interconnection with Owner supplied equipment. Furnish and install all electronics and equipment for communication network. • Test and adjust circuits. Authorize and accept responsibility for application of power to equipment and initiation of operation,run all initial diagnostics and system testing 0 necessary to provide a complete working system. • Substantial Completion: a certificate of substantial completion will be provided when the following requirements have been satisfied: GENERAL- Provide all labor,materials, equipment and services necessary to furnish and install the parking access and control equipment as indicated. Install power and conduit as required per the plans and specifications. Complete all intra-control wiring. Conduct site survey with City representatives to understand the parking operation of the facility traffic flow and general conditions of the parking garage. RELATED WORK- Examine Contract Documents for requirements that affect work of this Section. Other Specification Sections that may relate to work of this Section include, but are not limited to: • Asphalt,Pavement, Concrete. • Electrical. SUBMITTALS- Shop Drawings: Submit complete shop drawings of all work to the Owner for approval showing layouts, dimensions, designs, materials, details for electrical services, relationships of work of other trades and all pertinent details of manufacturer and installation. Product Data: Submit complete manufacturer's product data covering each item of equipment to Owner for approval. Technical product data shall be sufficient to fully describe the design, manufacture,performance and maintenance and repair of the equipment, and shall include the manufacturer's standard printed catalog cut sheets, technical data sheets and other information required for complete description of the equipment. Obtain City approval of submittals before ordering equipment or proceeding with installation of work. Equipment cabinet color shall be determined prior to ordering equipment. As-Builts: Submit to the City completed accurate plans showing final installation of all components and equipment, warranty information, and operations and maintenance manuals in both hard and electronic format. Three (3) copies of hard copy documents will be provided. OVERALL SYSTEM DESIGN SCOPE- • The design, labor,materials and installation of the equipment for one entry and one exit system for short-term parking, one entry and exit system for permit parking, three (3) pay- on- foot stations, and an access control management system. The system may utilize magnetic stripe or bar code methods of ticket processing. Provide pricing as an alternate for a fourth pay-on-foot station. • Entry stations to dispense parking tickets for entry into the parking garage and to authorize permit holders access to the lower level of the garage. Exit stations to accept pre-paid parking tickets and permit holders. The Vendor must be capable of providing service after installation and completion of this project. The Vendor needs to provide detailed warranty information, and should include with their bid the costs and scope of a detailed maintenance program for five years after the completion of a one-year warranty period for the system they install. Also,bidders shall provide details on emergency and standard response times for technicians, turn- around times for acquisition of replacement parts and materials by the Owner, and turn-around times for the repair of equipment and the use of loaner equipment as specified below. The Vendor shall provide the names and levels of experience of all qualified technicians and project management staff who will work on this project. The Vendor will be responsible for coordinating work with the Owner and must be able to schedule work based on parameters set by the Owner. The Vendor will be responsible for safety of the garage during installation. The Vendor will be responsible for securing all required local permits and arranging and completing required inspections. The fee for local permits for work completed for the Owner will be waived. The Vendor will be responsible for meeting all industry and local, state and Federal standards, regulations and laws covering construction standards and safety. INSURANCE- The Vendor will provide a certificate of insurance to the Owner that meets the limits as specified in the attached General Conditions. TIME FOR COMPLETION- All automatic parking system equipment, including software, must be installed and properly operating per manufacturers and Owner's specifications ten(10) weeks after contract execution. The Vendor will coordinate with the Owner concerning any required"down-time" for the parking garage and will meet the Owner's schedule and time frame for construction to minimize disruptions and reduced use at the parking garage. TRAINING- The Vendor will provide forty (40)hours of user training to city personnel including parking maintenance staff and other city personnel that will be using the software for record keeping and the generation of reports. Training hours will be used in an initial training program and remaining hours will be used for re-fresher training within one calendar year. REPAIR& RESPONSE TIMES- The Vendor shall respond to emergency calls within three (3)hours and shall respond to repair and service requests within four(4)hours. The Vendor shall be able to deliver to the Owner in hand replacement and repair parts and materials within twenty-four(24) hours. INVITATION FOR BIDS FOR THE INSTALLATION OF PARKING ACCESS AND REVENUE CONTROL EQUIPMENT INSTALLATION FOR THE E.J. GARE PARKING GARAGE 85 HAMPTON AVE., THAMPTON MA J AUG 25 ) OVERVIEW- �;�� Elecfric, piu or mbin9& The City of Northampton, MA(Owneros r qualified vendors to supply and install a Parking Access and Revenue Control System J. Gare Parking Garage, 85 Hampton Ave.,Northampton, MA. Equipment for the parking access and revenue control system may will be from Wescor Parking Controls, Inc., Scheidt&Bachmann USA, Inc., Amano McGann or equal. The E.J. Gare Parking Garage was constructed in 1989 and is a 410 space parking facility located in the core of downtown Northampton. The garage has an existing automatic parking system (CPE-APE, Inc.)that will be replaced. The parking garage has one lane for entry and one lane !� for exiting for short-term parking; there also is a separate entry/exit lane for permit holders. The current pay-to-park system allows for cash and coins (standard U.S. currency)to be used. As specified below,the new system will permit cash and credit-debit cards to be used; coins will no longer be able to be used. The Vendor will provide all equipment and complete all work for a turn-key operation including all related work for the installation of the automatic parking system as specified herein. The vendor will.coordinate all work with the Central Services Department. The new automatic parking system will utilize the existing management office located in the parking garage as a head end. The vendor will coordinate with the City and its Management Information Systems department concerning compatibility of equipment,tie-ins, and ensure that the system functions as a web based system that can be accessed by City departments as required. The Vendor will provide submittals including manufacturer's product data, CAD and schematic drawings, specifications, installation, maintenance and instruction manuals. The Vendor will be responsible for all wiring per the National Electric Code and the State of Massachusetts Building Code and any outside contractor used by the Vendor must be approved by the City. The Vendor will provide background information, evidence of qualifications, and five detailed references covering similar installations completed by the Vendor in the last five years. The 0 Vendor may be requested to arrange for the Owner to visit a location using comparable equipment. p S c - � a ITS INTEGRATED TECHNICAL SYSTEMS,INC. A. Glenn Diggs Sales Executive Integrated Technical Systems,Inc. 8 Capital Drive,Wallingford,CT.06492 Tel:203-265-8119 Cell:203-577-7371 Email:gdiggs @integrated-tec.com www.integrated-tec.com