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117 Complaint and inspection Report 2017 Geo Tracking #: g�Q0 Entered Bye Date Entered: t! /fl BODYART FOOD FOOD ILLNESS HOUSING\Z- NAIL SALONS NUISANCE ODOR PESTS POOLS SEPTIC SMOKE WATER/SEWER HOARDING OTHER COMPLAINTANT'S INFORMATION: Call Taker Initials: Date of Complaint: / I Complainant's Name: ni Telephone# ( ) - Occupant's Name: Telephone# ( ) - Complaint Location: I Iieffil Z 9-, D ` n n Anima • YIN Child Under 6: Y/N NATURE OF 1 COMPLAINT: U1OW ti ? /? lot OWNER'S INFOcRIAT IONte �¢/' /�� �7�14. � 6k) (J(p i Owner's Name: Address: Telephone# ( ) - Property Mgr./ Land Lord: // ..„0j()7 c5±7 Address: Alternate# ( ) - Inspection Scheduled on: Complaint Unfounded: Conditions Found: ACTION TAKEN: / / Signature of Inspecting Officer Date/Time of Inspection 07/11/17 MRC Mr. & Mrs. Bruce Deininger 16 Constitution Way Franklin, NJ 07416 dmdbcd@gmail.com August 28, 2017 Choice Hotels 1 Choice Hotels Circle #400 Rockville, MD 20850 Re: Quality Inn &Suites(MA181) 117 Conz Street Northampton, MA Dear Sir/Madam: We stayed at the Quality Inn referenced above on August 11, 2017(Confirmation#25407401). We were very disappointed when we walked into our room, which was ground level to the parking lot. The room looked clean but our disappointment was the dampness and musty smell in our room was awful. The carpets felt damp and were filthy. The sheets also felt damp. We had no choice but to stick it out for one night or we would lose our money which by the way was way too much money for the low quality of this room. Neither of us suffer from allergies, but while we stayed in this room we both found we were sneezing more than usual (my concern—could there be black mold hiding in that room?). I noticed that a section of the ceiling by the bathroom had been repaired terribly (see photos attached). The fire alarms were rusty(Why? Had the alarm and smoke detector been exposed to water—please see photo attached.) I have also attached additional photos which show what I believe to be water damage on the ceiling. The door to the room isn't even seated right (you can see the daylight both at the top of the door and at the bottom of the door(photos attached). Which means outside air is leaking into the room and vice versa. Choice Hotels August 28, 2017 Page 2 of 2 When we went to enjoy our continental breakfast we were quite disappointed to see the window sills above the food area were dirty, dusty and there were dead bugs on the window sills and the lobby carpets were dirty. Very disappointing considering how this hotel was rated on line. S' :rely, i /9/ 1 w J ., i iteY 40 0 — .1 I me M. Dein --7--- Bruce C. Deininger Cc: Quality Inn, Northampton, MA Christopher Bishop, Health Inspector Board of Health, Northampton, MA .,.. # .,... ,.,..., . . . . . . . . , . lit' 111111 -. „ ..... ..-... ' - .. . . ,.. ,.. ,.. 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'''.$4T'.4.4..:1._ , ."'.°'i:i''''`I''',.-AV•T.;•:-.:,',.. ,:,..%,t..4:,..,4,-,,,;.•,.%.,..:g.:':'' , . ...... r . ..'!";,....',..i., •...,....,. -.:-,..,4..,70. •.. .;.,,,,, b. — -Y rte_ J r J Fire Alarm and Sin• ►etector - Rusty _ ..,•t' , 1 '...,,,,.... ..i... •.,.4'.-. ,..- 711111111vA4 .;;.toc, ':• . . I . ..,..;;; • /,. ' I 4 e Daylight peeking thru bottom of door '';',.,''.?.: b•••••••: r ., ; •••••••-••• — s i . ';:.:' • I '1,, •ik: , •• U.4 i • . . 6 i . .4, Ali L11111111114 6•. MO ____,...... .......... 41111, t.,........1' . . . . 1 / 4..01 Errare i --"---law. 4 el go ,k' i: . ..,.:.-. 1 C _e . 4116 '''' • .1 s ___ JO" 4si . ' A• ., o w 0 Ilimmilleima . i' :".11°i ' I M .:.;. tin OA 115 . • an 2 , . . . ." . , • .. . g m INIml '•I C 12 I i • -,16. • •,4., - • . ... m fb . . . • . , . , • . . . / .:' . . . .. . . . , • c •c ..,...7., • .1 ..-a . . . . . . . . • • . ., , ,. ' • • . . ., ...„:„„)‘ ,......_ . . . , ,I ,.1..4, dr •, 6.- -••.• ... . ' ' .. . • . SU ', 11‘,.. , •i 1.W .7•'. , •. . '• • , • , .... 11 -71W- ..• • .. , • . . .. , , • •-1 . • . . . . - .... . . . . . . . ..... „ : • • ••••. •, " ...0..... . - •,-. °a `<�MP?°ti CITY of NORTHAMPTON d PUBLIC HEALTH DEPARTMENT V, ittwe.i Public Health Director-Merridith O'Leary r --—F- Municipal Building-212 Main Street- Northampton, MA 01060 Phone(413)587-1215-Fax(413)587-1221 http./hvww.northampto .gov/245/Health , I id 4151 HOTEL, MOTEL(LODIN SP TION REPORT G Date: 9/26 / 7 Hotel/Motel Name: (20' • i// r U• S # of rooms: t_ C' re1)/ c., 41) Address: // 7 (;),A_JZ 5ke/ r BOH Inspector: VielSd 1- /4 Person in Charge: Ze4..-14-ki 56•Permits: , J�Gev eyed Mt r'. Hotel/Motel VVV Pool Food Guest Register: Permanently bound ltif / o Ccoemev Q j 4- 4 S s° Name,address,tel.# a'o Signature ° Kept for 2 years o Posting: Name&tel. # Y s.)ho Letter 1" in size yes o Readable from outside Comments: / O • i4) A-0 IC-_--nor di 7i e77 e 45,--g hr)?- &fTJQrt) Reviewed Report With: ( f'14,U/1 (:,e4/4_4.) C7A1 Signature: BOH Signature: HOTEL/MOTEL INSPECTION REPORT HOTEL/MOTEL NAME: Otiet. !I, A( eeROOM # HOUSEKEEPING: / Daily_ v Dusted_/ Bathroom cleaned&sanitiz d Vacuumed Trash emptied v Tissues provided LINENS: v Towels changed daily Mattresses Beds changed daily/between guests FLOOR SPACE: / 7 Heating facilities for 68°F Ventilation or air conditioning y KITCHEN FACILITIES: Working or cooking facilities vented to outside Refrigerator=cubit feet or less Y Fire extinguisher UL approved 1A1OBC,charged FIRE EVACUATION PLAN:-route posted inside door i----------- SMOKE /SMOKE DETECTOR-installed&working HOTEL/MOTEL NAME: (-PO4 / • ..---1- MN ROOM # HOUSEKEEPING: Daily z.. Dusted Bathroom cleaned&sanitized L.- ' Vacuumed `' Trash emptied v Tissues provided Z--"------ LINENS: `/ Towels changed daily L- Mattresses Beds changed daily/between guests FLOOR SPACE: Heating facilities for 68°F Ventilation or air conditioning KITCHEN FACILITIES: �� Working order d cooking facilities vented to outside Refrigerator=cubit feet or less Fire extinguisher UL approved 1A1OBC,charged FIRE EVACUATION PLAN:-route posted inside door SMOKE DETECTOR-installed&working HOTEL/MOTEL INSPECTION REPORT HOTEL/ MOTEL NAME: a4 /• —1-'�'ki ROOM # /02 / HOUSEKEEPING:/ Daily_ Dusted_ Bathroom cleaned&sanitized — Vacuumed Trash emptied Tissues provided t� LINENS: Towels changed daily Mattresses Beds changed daily/between guests FLOOR SPACE: �V./. Heating facilities for 68°F Ventilation or air conditioning KITCHEN FACILITIES: Working order cooking facilities vented to outside Refrigerator=cubit feet or less Fire extinguisher UL approved 1A1OBC,charged FIRE EVACUATION PLAN:-route posted inside door SMOKE DETECTOR-installed&working HOTEL/ MOTEL NAME: ROOM# HOUSEKEEPING: Daily_ Dusted Bathroom cleaned&sanitized Vacuumed Trash emptied Tissues provided LINENS: Towels changed daily_ Mattresses Beds changed daily/between guests FLOOR SPACE: Heating facilities for 68°F Ventilation or air conditioning KITCHEN FACILITIES: Working order cooking facilities vented to outside Refrigerator=cubit feet or less Fire extinguisher UL approved 1A1OBC,charged FIRE EVACUATION PLAN:-route posted inside door SMOKE DETECTOR-installed&working