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2 Complaints 1989-2008 BOARD OF HEALTH CITY HALL COMPLAINT RECORD Date ' lime Come of I�c-K.e- ^ r .�L. (5 GCi-67 .l✓ Complainant AP ' 3 Address �' n7Ci��/ . 1.4,�LL-� ' Tel a Nature of Complaint e `v J .._<W4'-7 -&t L a%y._LLCia,_ arCi[ Location of Premises — Owner On t/ 2, � / a "�i( � Address Occupant \ 3-1-4144-o---._` 3 f Taken by Date of inspection INSPECTOR'S REPORT Referred to #t# 409 Time a1C"`r 4/72-3 Action Taken ik1 U37NG I Spector BOARD OF HEALTH DHN T.IOYCE.Chairman ETER C.KENNY.MD. NCHAEL R.PARSONS ETER I.McERLAIN.Health Agent CITY OF NORTHAMPTON MASSACHUSETTS 01060 OFFICE OF THE BOARD OF HEALTH 210 MAIN STREET 01060 413)586-6950 Ext.213 0 O RR `'.S OF Cm v'766 OF iii S i`.1[`! STA en Nertnamoton . o -_ . __ ionnson 2 Maple Avenue , Apt . Northampton, MA 01060 tmoortan le gar document . _. may _f _ av Obtain a translation of this form at : _s e _ um documento legal muito importante que podere afectar os seas d__ _ _ .,os . Modem 3dcut r . uma trades.° deste documento _ sulvante est ..r, _mpC ... _ C document _ gal , ii pour___ .. effecter cos droi ts . Vous pouvez obtenir une traduction the cette forme a: Questo e un documento legale importante . Potrebbe avere effectto su+ suoi ___ _i . Lei pue ottenere una u. adur_cne di questo mediate a : Este es un documento legal importante. Puede que afecte sus direchos . Cid. Puede adquirir una traduccion de esta forma en: To jest wazne legality document . To moze miec wplyw na twoje uprawaienia . Mozesz uzyskac tlumaczenie tee dokumentu w ofisie : Northampton Board of health City ;sail , 910 Main. Street Northampton, MA 01066 Tel ( 412 ) 586-6950 ._ _. The Northampton Board of Health has inspected the premises at 2 Maple Avenue, Apt . = 32 , Northampton (assessor' s map .._.. parcel 67 . ) , for compliance with Chapter II of The State Sanitary Code . This letter will ce lisieci below , materially impai occupants . :ea at the inspections revealed v lations iecomis enough as _ endanger .. authority _ - e_ _ _ Sect _ ever l Laws , ano - i of the Stet- S hereby ordereo to make a faith __ for _ t foelohdng . _o i i hint c . ., _R of this order : :vol ty opera sect_ plaid on ..__ sitcheh feuff , _. gas neat gas stove . ..-:en 'huts off _ __ or _e - its own and temp . dial will equipment . not remain in set position. ( 2 ) Hat'nroom toilet 'leaking water around t._e .._ ..tom of the base when _ iushec . _ . Repair leaking ., Shower hot water faucet Repair; replete damaged handle is deteriorated and in ...,t water faucet handle . need of repair . 10 . 500 & 1 ) Bathroom prime window and ( 1 ) Repair/replace damaged 10 . 501 window frame deteriorated and windcw frame and glass Panes is not weathertight . Lower so as to be weathert_sght . window panes are shattered and cracked. ( 2 ) Upper section of bathroom wall ( opposite toilet ) is starting to peel and flake . ( 2 ) Scrape and refinish peeling and flaking areas of this wall . --ou have any questions regarding this abatement order contact the Board ,f Health office . Yours deeize2'' ,45 avid E . Koc an ianitary Inspector verhampton Board of Health CERTIFIED ORDER = P 890 362 446 BOARD OF HEALTH ,✓IAP 3)C CITY HALL Wc el COMPLAINT RECORD in Date - J_1' me Name of y Complainant p Address 9 / o �;D'P ( )o-����.N Tel , 'rl_}:._ I ,3Py—i/79 Nature of Complaint i- i . / Location o PreMise Owner Address Occupant D/G�//,�`� Taken by /,t/� I /6/k(-(- Referred to Dr Date of inspection at // a a-/90 Time INSPECTOR'S REPORT Lh Ccic'terr - ♦-a -. r ^/�lJ 7:77- L Action Taken trF aN ra c_! ' -F'v.L'm i, (vv;t: ..p-,.:m fyl t,.y on t-stl� J^�.Vi E C.I;F%Rl;k�iEO:C•VLctuw Wviz: (P to.oet r-v CPI(4r�' 4:.ug a_ Insper.r V 'pp<a Fn°.m& cc 1 :+.ato OFrc-,cF iSc.rT (/(/p.svo) ':e�,e,c r ' F;'l=LI e.r. > t71 ,9nr:.4 Li-/q/c: es/ zy Serf,',r arz 'R fizz-he g-he e . •, I 4 xerr due ��' e c/Anna . enwicea c79.404eignetcc Ad die Acid Michael S. Dukakis Governor Philip W. Johnston Saeretary !omen Prothrow-Stlth, M.D. CommMelon., January 24, 1990 Mr. Peter McErlain Health Director Northampton Board of Health 210 Main Street Northampton, MA 01060 Western Regional Health Office 23 Service Center, Northampton, MA 01060 . 'Fs TEL:(413)586'7525 eanuvl 1.!0645-+255 BRANCH OFFICE 24 NORM STREET PITTSFIELD 01201 TEL;(413143 475 Dear Mr. McErlain: This Department has received a complaint from Elaine Fletcher of the Hampshire Community Action Commission; Housing Services Program regarding 105 CMR 410.000 Minimum Standards of Fitness for Human Habitation. Ms. Fletcher is working with Silvia Johnson of 2 Maple Avenue, Apt. #32 in Northampton in order to resolve a housing complaint that was brought to her attention by Ms. Johnson. Ms. Fletcher stated that Ms. Johnson alleges that the Board of Health failed to issue the required inspection report following an inspection conducted of her apartment on October 12, 1989. This initial complaint involved a cross-metering violation. Statue requires that the Board of Health issue an inspection report following all inspections. This Department requests that you issue the required inspection report regarding your October 12, 1989 inspection of Ms. Johnson's apartment within 48 hours of receipt of this letter. In addition, Ms. Fletcher stated that on December 6, 1989, both she and the tenant Ms. Johnson, notified the Board of Health that the gas stove was malfunctioning and emitting an odor of gas. The tenant alleges that a window dust be left slightly open because she experiences headaches due to this malfunctioning gas stove. Ms. Fletcher stated that the Board of Health informed her that an inspection would be conducted, but to date this inspection has not been performed. It was stated, however, that the Board of Health did call the owner and informed him that repairs to this stove must proceed right away. Ms. Fletcher also stated that the tenant is concerned that a cross-metering violation may still exist concerning the exterior lighting. The tenant believes that the electrictitY used to illuminate the exterior may be wired to her electrical meter. The tenant further stated that shortly after the issue of possible cross-metering regarding the exterior lighting was brought up, the lighting for the exterior was turned off. The tenant stated this possible cross-metering involving the exterior lighting was mentioned in the original complaint. Statue requires the Board of Health to conduct an inspection upon request written of an telephonic Johnsonn'''seapartmentUwiithinet twenty four you four hoursof receipt of this letter. Should you have any questions or desire any assistance, please feel free to contact this office. Sincerely, :;'t/Q4.41, Charles V. Rudnik Environmental Health Inspector CV130gc t. #32, North ton, MA 01060 cc: Silvia Johnson, 2 Maple Avenue, Apt. Fletcher, Housing Services, 218 State Street, Northarpton, MA 01060 inn= D. NS N.alth M•nt TO CORRECT VIOLATIONS OC CHAPTER II OF THE SCALE SANITAR\ "MINIMUM SIASDARDS OF FITNESS FUR MIMIC HABITATION AI : CITY OF NORTHAMPTON MASSACHUSETTS 01060 OFFICE Of THE BOARD OF HEALTH 210 MAIN STSEET 01060 N1S 565-6950 Ext.215 1e a� "e Januapl: o y090 Avalon Re alt, _ .. _. R ADDRESSED V _Ip} _ te Street_. Spring_fields.afie1d�. `ta01101 _-- ---- l viaJohnson_ IES OF REPORT 3__ �fapI e qv enue, Apartment ;rthamp-on,.- 4a 0105J_ �_,_ - may affect your rights . legal document . It ma} o mtrt of this form at: is is an important __---- u may obtain a translation —"- ;to e um documents leg odera afectar os al muito importante que P Fodem adquirir uma tradcao deste document° de: pus direitos . —_� —�� legal . I1 P°'-lrrait setae est un important document une traductior de e suivante Foos F°u�e cbtenir ffecter cos reits . '- orme uesto e un document° legale imP crtante . Fotrehbe avere effecsto tto enl Sll01 diritti . Lei pub ottenere una traduzione di que modulo a: __ — Este Puede que afecte ens importante • de esta forma ete Este h un document° legal Vd • puede adquirir una traduccion te direcos • twoje To maze miec wplyw na lzesz u dkac tlu tea miec dokumentu w of isie : To jest wazne uzyskac tlumaczenie uprawnienia. "fo zesz uz3 Northampton Board of Streeth City Hall , 210 Main Northampton, MA 01060 Tel # : ( 413 ) 586-6950 N.214 has inspected the premises at 3t Health ton ( assessor' s map �rthampton Board of Northampton Lle Avenue e with Chap ter II of The State for compliance O sry Code . violations that the inspections revealed center enough as to endanger or rhe letter will serious i below ,impair it th are safety , and well-being�i al ly impa=:' the health , ?ants . of the ?lassaaht:``et 111 Section 1 Code you are tF of Chapter f the State Sanitary the c author II :1 to correct th ral Laws , and Chapter good faith effort to of the receipt by ordered to make a dais owing violet `, cc;s �. it.h io 0 .his- order : • Wiring/electric meter problem ( cl causing electrical faulty an possible excessive electric fills for APt• c32 . REMEDY licensed electrician Have a meet with the City' s Firing Inspector to at the above review/inspect the wiring correct any address and electrical problemE . have any questions concerning this matter , please contact the Board th Office . ;uly yours , 9A J . McErlain Agent fled Mail P890362118 John Glenowitz , Electrical Inspector Sylvia Johnson 1LTH =km= MD. 'CMS M.H.alth M " R TO CORRECT \ I Lall( SS OF ( flAPTEt IA OF THE STATE SA-iNlI: TaRi "MINIMUM STANDARDS of I1TNESS FCR HUMAN HABITATION Avenue _—_ CITY OF NORTHAMPTON MASSACHUSETTS 01060 mmt or nit BOARD OF HEALTH 210 MAIN MEET 01060 (413)56 86950 Ext.213 : Jaruar�_-�>,__�_-____ aloe realt7 4.L'rte Street 5V r6 t'gttelut. 'A 01101_ . . . _ a Johnson qF-I i -partent 2 ;tap�.e Avenue_ at Northamptou,- . 68_ It may affect our rights . important legal document' form at: his a an imp of this _- —translation _-_ - �btiir a ou may .. .. - --- e eodera al ecta" os nuyto importan e -� .> de . ama tradgao de to document' ,.�� do umeuto Je�al stn Pocem ad9uit . _ --_ _ e is a; rei tos . -- --___ i� Po :rail .. e edr un . ortal ` document _egal . t11 p ion -9e cet_= Le sui':an lour Oou�ez ostettir �aos dre; _s .affecter forme a: _ --- �o - -_-- -- kotrebbe mere effect` mpoitate . di questo document() le,' tL una traduzione e � ,1 Here questo n1 .._ _ d it itt� • sul soot modulo >a Este es to docu m e rt. --l ega impo rt ante . L_ue (pie afecte su s t r . hos . ld , Puede adquircr una traduc de esca forma s -e fe me '=, mice np �. na 1o.J a n document enie teo dokumentd To Jest Lazne _ Uz� yLa : tlumac Sic r Health u,�ra::n ieni a ' ton hoard o ` '<ol than,p in Steel. ;i 01060 lea i':,ampt pt-or d. Tel _. iclu ) 586-6900 e tzd the premises at Northampton assessor ' s map — �{ f{ealth has Northampton t�n scar c, ,�f the - Mite forthantp _ --e nue _ --- with Chapter �1e � .1� for ::cmPliance l o ' Lary Cost • txolaf ;'-, that the Inspections revealed certify enough as to endanger _ letter will serious et,,. 1<e ll-b _ _ below , which are atety , ad the heath , r tall} impair 1pants . f Chapt er authority oral Laws , and Chapter eby- ordered to make lowing violattons with tilts order , 1121 sad electrician meter problem t, 1th the City' s'elece an meet ove F:ix rn .. review/ inspect p causing electrical faulty ri:. i s, the ect ' bfo pt r3 i':e r. the wiring possible and Dire p for apt • =32 • address ..a1 problems . fills electrical _ he Massachusetts III , Sectiox. 1's Code you are er Sanitax the i1 the State correct good faith of{'v;'t of the receipt In .i_.S'___ ___-.______ tc have anp guestions concer .lth Office . .rut yours , this matter , please con ta ct the Board J • McErlain .t1 Agent ified Mail P890362448 John Glenocitz , Electrical Inspector Sylvia Johnson BOARD OF HEALTH CITY HALL COMPLAINT RECORD Name of Complainant Address Nature of Complaint Location of Premises Owner Address Occupan Taken by Date of inspection INSPECTOR'S REPORT v r_AvC Action Taken U 1 Referted to r ,o /01) Time �^ f ‘LCP Cdonic“.a.0 YuTnali •-,pc(,nebQ [yMFCjiNn e a a/met°/FT ///,= U 7Y (&' / —Printed on Recycled Paper- BOARD OF HEALTH CITY HALL COMPLAINT RECORD Name of Complainan Address Nature of Complaint r 3W It: edicsod 41��:`+.rr/G:> 2 MAF- Date 113_749 Time ZrO Tel. SKtv[r pTa yam. ,PesN� K _ VA• 0WE 'NO1 r.a Location of Premises tar/�,e f. 5PFotl ro 01101 I Owner Address Occupant Taken by Date of inspection INSPECTOR'S REPORT 3o G LONE POI Action Taken 2 Noun ✓9 / 9HOH€S00M /for WHO/T[00 PA ON o¢oFit� I .P�� " ry�v€s /w..✓o wool. pNTiotcd InsPec .r ©8nous iv :IwfrtFr.tlNb/D rFrto�R[J�•35ll i$11 0. iv Ir0 01 SE-COM 3g/) 1 I9SNo`.leR Wit' AeoY£4ABLE l- gst llc b o(•sso) sw+ NFS �oFA coon W f e.CS aDF wej /Oiir$0l 5o nom% ��F In lcbE✓It NeT —Printed on Reacted Pacer— Referred to . p- oo,>7 Time o VIOLoc27 N. Abbas Nd AIR H m® IS R..10•Ag.nt CITY OF NORTHAMPTON MASSACHUSETTS 01060 ortict or THE BOAND OF IEALTh CHAPTER II OF THE STATE SANITARY FOR HUMAN HABITATION AP: TO CORRECT STANDARDS OF "MINIMUM STANDARDS OF FITNESS -'- 26 Northamat'11 MAMA 0� 210 MAIN STREET 01060 (413)5666950 Ext.213 le Avenue M 199_0 R ADDRESSED 70_ Avalon Realty: . - 21 White Street v — _SQringlield,. MA 01101 IES OF REPORT. TO _Ernie Wilson___ 2 Maple_ Avenue,_ - MA 01060 legal is is an important trt slg document- It may affect your rights • of this form at: lu may obtain a translation um documento legal muito imp ortante que podera afectar os sto e Podem adquirir uma tradSao deste documento eus direitos . Il pourrait document legal . traduction t cette est un important obtenir ,e suit/ante Vous pouvez effecter vos droits • forme a: avere effect legale importance . Potrebbe ffect 11n documento Questo e Lei pub ottenere una traduzione di questo suoi diritti . • sui modulo a: Puede que afecte ens al importante• de esta forma Este ho un Ud. puedel adquirir una traduction es direchos . Od• To moze miec wplyw na twoje dokument. Leo miec wplyw w o twoje wazne ozesz y uzyskac tlumacze nie To jest uzy Mozesz d of Health upr wni nia Northampton Hall , 210 Main Street City 01060 Northampton, MA x214 Tel (413) 586"6950 t. -26 inspected the premises at 3t of Health has inspton (assessor' s map �r thampton Board 26 Northampton II of The State ,le Avenue A for with Chapter ) for compliance 67 - }ry Code . violations that the inspections revealed violations will certify enough as to endanger the letter which are serious and well-being of d below, pair the health , safety , daily Y pants . lgq of the Massachusetts Section Code , you are of Chapter III , State Sanitary r authority of the effort to correct the ral rder , and Chapter II the receipt ordered to make a good faith i BOUR6 of by within .-T_W ENtiY _EO�R--- owing violations his order: Secure hot water faucet Bathroom hot water faucet ( 1 ) roved manner . ( I) when in an app ill-fitted; moves around it is turned on and off . REME0 7N • VIOLATION (2) Bathroom shower rod is not properly secured to the ceiling . ( 3a) Kitchen electrical outlet (above table) not operational . (3b) Kitchen pantry electrical outlet to which the refrigera- tor is plugged kicks off the circuit breaker periodically . 6 & Exterior storm door (off the enclosed corridor which opens )l to . the kitchen) is not weathertight. 00 & Bathroom upper wall along the d 04 tub/shower is peeling flaking . Cockroach infestation through- 550 out the apartment. ( 2) Properly secure shower rod to the ceiling . (3a & b) Contract with a to licensed electrician to repair faulty outlet and check out system for over- loading . Repair door/framing so as to be weathertight. Repair wall area so as to be smooth, easily cleanable , and on absorbent . Contract with extermination company to do a complete this "cleanout" treatment in apartment. Increase recalls until roach problem has been controlled. yours , chap 1spector I Board of health gins ,and _ � �Prtified under the P ection rep of perjury . MAIL 890 364 171 BOARD OF HEALTH_ CITY HALL COMPLAINT RECORD OF HEALTH PAGERS ARPARIS,R.N.,MPH GEOUR,MHEd,CHES EITMAN,M.D. STAFF r of Public Health or,R.S.,Sanitary nspector R.N.,Public Health Nurse 07 OFFICE OF THE BOARD OF HEALTH CITY O NORTHAMPTON MASSACHUSETTS s NOTICE OF VIOLATION AND CORRECTION ORDERS operty Management try Beth Bergeron ;wood Shops,Inc. 212 MAIN STREET NORTHAMPTON,MA 01060 (413)MUT 214 FAX(413)5674221 706 MA meadow, 01028 (2 Conn St.) d Dumping/Disposal Solid Waste-Possible Rodent Harborage Area-Maplewood Shops(- regarding a complaint of illegal dumping a 1�a representative of this office inspected your property alegal lot as occurred on the property of 2 Cooz Stree Ma or rw controlled by ouhe corner of the aces Old South Street. which is owned=operated LAWS SECTION 150A FD BELOW ARE OF THE MASSACHUSETTS GENERA HIT ES 111 AND/OR CHAPTER 11I SEC ON 122 27 ABATEMENT OF STIES AND/O iA oazdboxes,wood,cans, plastic,metal,as DESCRIPTION OF VIOLATION S s tree limbs,other debris and m of solid as btu consisting leaves,of trash clippings,tree stumps, d area.This Illegal dumping brash,leaves, tr Sho s which is near a wetlan well as unclean fill such as . materials m.in deposited/dumped on o Cooz of such Ma waste ills•al dun rin. stora.e or d-r ostin• of such solid waste material is m violation of one or more laws listed above. Mary Beth Bergeron; 'age 1 se- TiK4 paw n ads H° fl3° : r � • -�Oql .ss S 9a fi eaY >' -Y»'v I '(V •luuulul . 7e, / % yn ail " R�{p s� i � �` fir :alua • [� cxa;all uit[aacu U[[�aH [o pawof[ uo[ BOARD OF HEALTH ROSEMARIE MEMBERS XANTHI SCRIMGEOU RIP,R.N.,MPH JAY FLEITMAN,M M.D.. CHES PETER J. MCERLAIN, Acting Health Agent (413)587-1214 FAX 413 587-1264 CITY OF NORTHAMPTON MASSACHUSETTS 01060 ORDER TO CORRECT VIOLATIONS 6+060 NS OF NESS FOR R H U AN ABITA ION AT: CODE "MINIMUM STANDARDS OF FITNESS S F HUMAN HABITATION AT: Apt. 68 Maplewood Shops, 2 Maple Ave Nortrhampton DATE: March 25, 2008 ORDER ADDRESSED TO: Charista Property Management ATTN: Mary Beth Bergeron C/O Maplewood Shops, Inc. P. O. Box 706 East Longmeadow, MA 01028 COPIES OF REPORT TO: Denise Wooldridge Apt. 68 Maplewood Shops 2 Maple Ave. Northampton, MA 01060 This is an important legal document. It ma obtain a translation of this form at: may effect your rights. You may Isto a um documento legal muito importante direitos. Podem adquirir tuna trad que podera afectar os sets Le suivante est un important gao deste documento de: droits. Vous pouvez otiune traductionadelcette forme effecter vos Questo a un documento le me a: suoi diritti. Lei documento ottenereauna traduzione ditrebbe avere effectto sui Este es un documento legal questo modulo a: Es. Puede ad gal importante. Puede quirir una tradcci6n de esta forma afecte sus direchos. ma en: To jest wazne legalny dokument. To moze miec wplyw na twoje NORTHAMPTON BOARD OF HEALTH City Hall, 210 Main Street Northampton, MA 01060 Tel#: (413) 587- 1214 The Northampton Board of Health has inspected the premises at Apt. 68 Maplewood Shops,2 Maple Ave., Northampton, MA (assessor's map 32C parcel 67 .),for compliance with Chapter II of the State Sanitary Code. This letter will certify that the inspections revealed violations listed below, which are serious enough as to endanger or materially impair the health, safety, and well-being of the occupants. Under authority of Chapter III, Section 127 of the Massachusetts General Laws, and Chapter II of the State Sanitary Code, you are hereby ordered to make a good faith effort to correct the following violations within Fourteen (14) Days of the receipt of this order. LTION [A) VIOLATION Living room Thermostat appears to be faulty, the temperature settings don't work, only on & off. Cannot control the temperature in the room, The left front burner on the stove is faulty, does not heat up. REMEDY Repair/replace as needed to make the thermostat functional. Repair the burner and make it functional Inspection of the premises was made on 3-25-08at approximately 12:00 Noon If you have any questions regarding this abatement order contact the Board of Health office. Very truly yours, Peter J. McErlain Acting Health Agent Northampton Board of Health This inspection report is signed and certified under the pains and penalties of perjury. CERTIFIED MAIL# P 70062760000522430110 (ATTACHMENT) FE FOLLOWING IS A BRIEF SUMMARY OF SOME OF THE TENANTS LEGAL REMEDIES. Rent Withholding(General Laws,Chapter 239 Section 8A) Code Violations Are Not Being Corrected you may be entitled to hold back your rent payments. You can do this bout being evicted if: (A) You can prove that your dwelling unit or common areas contain code violations which are serious enough to endanger or materially impair your health or safety and that your landlord knew about the violations before you were behind in your rent. B) You did not cause the violations and they can be repaired while you continue to live in the building. C) You are prepared to pay any portion of the rent into court if a judge orders you to pay it. (For this it is best to put the rent money aside in a safe place.) Repair and Deduct(General Laws,Chapter 111 section 127L) law sometimes allows you to use your rent money to make the repairs yourself If our local code enforcement ucy certifies that there are code violations which endanger or materially impair your health, safety or well-being and r landlord has received written notice of the violations, you may be able to use this remedy. If the owner fails to in necessary repairs (or to enter into a written contract to have them made) within five days after notice or to iplete repairs within 14 days after notice you can use up to four months'rent in any year to make the repairs. tetaliatory Rent Increases or Evictions Prohibited (General Laws, Chapter 186, Section 18 and Chapter ,Section 2A). owner may not increase your rent or evict you in retaliation for making a complaint to your local code enforcement icy about code violations. If the owner raises your rent or tries to evict within six months after you have made the plaint he or she will have to show good reason for the increase or eviction, which is unrelated to your complaint. may be able to sue the landlord for damages if he or she tries this. tent Receivership(General Laws,Chapter III,Sections 127C-H). occupants and/or the board of health may petition the District or Superior Court to allow rent to be paid into court a than to the owner. The court may then appoint a `receiver" who may spend as much of the rent money as is led to correct the violation. The receiver is not subject to a spending limitation of four months'rent. :reach of Warranty of Habitability. may be entitled to sue your landlord to have all or some of your rent returned if your dwelling unit does not meet mum standards of habitability. Infair and Deceptive Practices (General Laws,Chapter 93A). ing an apartment with code violations is a violation of the consumer protection act and regulations for which you sue an owner. THE INFORMATION PRESENTED ABOVE IS ONLY A SUMMARY OF THE LAW. ORE YOU DECIDE TO WITHHOLD YOUR RENT OR TAKE ANY OTHER LEGAL ACTION. IT IS ':SABLE THAT YOU CONSULT AN ATTORNEY. IF YOU CANNOT AFFORD TO CONSULT AN 'ORNEY,YOU SHOULD CONTACT THE NEAREST LEGAL SERVICES OFFICE WHICH IS: STERN MASSACHUSETTS LEGAL SERVICES NAMPTONAVENUE, SUITE 100, RTHAMPTON, AM 01060 413-584-4034