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Massachusetts Department of Environmental Protection
Bureau of Resource Protection — Drinking Water Program
Consumer Confidence Report Certif
A. PWS Information
Facility- the site at which the regulated activity occurs:
City of Northampton 237 Prospect St.
PWS Name
Northampton Mass.
City/Town
The community water system named above
hereby confirms that its Consumer Confidence
Report(CCR)was distributed to each customer
and/or appropriate notices of availability have
been given in compliance with 310 CMR 22.16A.
Further, the system certifies that the information
contained in the report is correct and consistent
with the compliance monitoring data previously
submitted to the Massachusetts Department of
Environmental Protection.
1214000
PWS ID#
David Sparks
Name
Superintendent
Title
413
Mai
e
5-7-2012
Date
f
Signature
B. Public Notice
Is this system using this CCR also as a Tier III Public Notice document?
❑ Yes El No
C. For Systems Selling Water to Another Community Water System
❑ My system delivered the applicable information required at 310 CMR 22.16A(4), to the buying
system(s) no later than April 1st of this year, or by the mutually agreed upon date specifically included in
a written contract between the parties.
D. Consumer Delivery Methods — Based on Population Served
For systems serving less than 500 persons:
(Choose#1 or#2) Date completed
❑ 1. My system used one or more of the following methods to notify customers that the CCR would not
be mailed directly to them and is available to them upon request. (A copy of the notice is attached).
❑ Mail ❑ Door-to-door delivery ❑ Newspaper ❑ Posting notices
Locations of posted notices
❑ 2. My system provided a copy of the CCR to each customer by one of the following methods:
❑ Published the report in a local newspaper(a copy of the published report is attached).
❑ Directly mailed or delivered a CCR to consumers.
For systems serving between 500 and 9,999 persons:
(Choose#1 or#2) Date completed
❑ 1.My system provided a copy of the CCR to each customer by publishing the full report in a
newspaper(a copy of the published report is attached)and provided notice to consumers of this
action by either:
❑ Publishing a notice of this in a local newspaper or
❑ Directly mailed or delivered a notice of this to consumers.
❑ 2. My system provided a copy of the CCR to each customer by direct mail or delivery.
corcert.doc•Rev.2-11 Consumer Confidence Report Certification•Page 1 of 2
assDEP
Massachusetts Department of Environmental Protection
Bureau of Resource Protection — Drinking Water Program
Consumer Confidence Report Certification
D. Consumer Delivery Methods — Based on Population Served (cont'd.)
For systems serving 10,000 or more persons:
5-7-2012
Date completed
N My system provided a copy of the CCR to each customer by direct mail.
❑ My system provided a copy of the CCR to each customer by the following direct delivery methods
(other than mail):
List how it was delivered
❑ In addition to one of the delivery methods checked above, my system serves greater than 100,000
persons and as required has posted the CCR on a publicly accessible Internet site:
Web address
E. Good Faith Delivery Methods
A minimum of three of the following were conducted in addition to the required delivery:
N Posted CCR on a publicly accessible Internet site at the following address:
www.northamptonma.gov/dpw/VVater/
Web address
❑ Mailed the CCR to all postal patrons within the service area (list of zip codes used is attached).
Z Advertised availability of the CCR in the following news media(a copy of the announcement is
attached):
❑ Radio N Newspaper ❑ Television/cable
❑ Published CCR in local newspaper(a copy of the published CCR is attached).
N Posted the CCR in public places, including post office, town hall, and public library(a list of locations
is attached).
❑ Delivered multiple copies to single bill addresses serving several persons i.e., apartments,
businesses, and large private employers.
❑ Delivered to community organizations (A list of organizations is attached.)
❑ Post report or notice of availability in the lobby of apartment complexes.
Other
F. Mandatory Agency Delivery Requirements -For all systems
N Delivered 1-copy of CCR and 1-copy of Certification Form to the local board of
health.
N Delivered 1-copy of CCR and 1-copy of Certification Form to MA Dept. of Public
Health. 250 Washington St.; Boston,MA 02108
N Delivered 1-copy of CCR, 1-copy of Certification Form and 1-copy of ALL the
attachments check-marked above to MassDEP Boston Office. 1 winter Sr, Boston,
N Delivered 1-copy of CCR 1-copy of Certification Form and 1-copy of ALL the
attachments check-marked above to the appropriate MassDEP regional office.
ccrcert doc•Rev.2-11
5/14/2012
Date completed
5/14/2012
Date completed
5/14/2012
Date completed
5/14/2012
Date completed
Consumer Confidence Report Cert ification•Page 2 of 2
NORTI-LIMPTON WATER DEPT P WS IDM: 1214000
INSPECTION DATE:APRIL 18,2012 PAGE 2 OF 2
Questions regarding this document,or other drinking water issues,should be directed to Dan Laprade at
daniel.laprade(3 state.ma.us or 413-755-2289.
Respectfully,
�� .t4f- eajvvj
Deirdre Cabral, Section Chief
Drinking Water Program
Bureau of Resource Protection
Attachments: Sanitary Survey Report
cc: Board of Health—Northampton
Dave Sparks,Northampton Water Dept. 125 Locust St.,Northampton,MA 01060
Greg Nuttleman,Northampton Water Dept.
Boston—DWP
Dan Laprade,MassDEP WERO
WERO File: adbrp\ws\cce-ss\dlaprade\northampton\northampton 5-2012d1 fnl.docx
IEVAL L PATRICK
lovernor
IMOTHYP MURRAY
ieurenant Governor
Commonwealth of Massachusetts
Executive Office of Energy &Environmental Affairs
Department of Environmental Protection
Western Regional Office•436 Dwight Street, Springfield MA 01103.413-784-1100
Mr.Edward Huntley,Director
Northampton Dept. of Public Works
125 Locust Street
Northampton,MA 01060
May 30,2012
Re: Northampton-DWP
Northampton Water Dept
PWS 1D#: 1214000
Sanitary Survey
RICHARD K.SULLIVAN JR.
Secretary
KENNETH L.KIMMELL
Commissioner
Dear Mr.Huntley,
On April 18,2012,Dan Laprade of the Massachusetts Department of Environmental Protection(MassDEP),
Drinking Water Program(DWP)conducted a Sanitary Survey of the Northampton Water Dept("NWD")
public water system. A sanitary survey is an on-site review of the water sources.facilities, equipment,
operation and maintenance of a public water system for the purpose of evaluating the system's ability to
produce and distribute safe drinking water.
During the course of the survey,MassDEP identified areas in which improvements in the administration,and
operation and maintenance of the system could be made. MassDEP's evaluation of the water system,and the
specific required and recommended actions,were discussed during a debriefing meeting with David Sparks
and Greg Nuttleman. This report contains time sensitive requirements,which are summarized in the
Compliance Plan Tables. Please review the items noted in the report and Compliance Plan Tables B and C,
and return the signature page to MassDEP by June 30,2012. Specifically,MassDEP requires the following
actions to remedy items noted in the inspection:
The Audubon Road storage tank has an undersized overflow pipe. MassDEP requires that the next
project to repair/repaint the tank include the installation of a properly sized overflow
structure/pipe.
A number of deficiencies were noted in the cross connection control program. MassDEP requires the
following:
• By June 30,2012 the NWD must begin providing written notification to owners of failed
devices,noting that the failed devices must be repaired/replaced within 14 days.
• By December 31,2012 the NWD must establish formal internal procedures to ensure that the
NWD is notified of all facility plumbing changes/change of use.
• By December 31,2012 the NWD must have up to date,and easily accessible records,of all
facility surveys and device testing
Fle Ironic File Location:To MVP Archive RTItO\Northampton-1214000-SS-2012-03-30
The signature on this cover letter indicates formal issuance of the attached dbcument.
This information is available in alternate format.Call Michelle Waters-Ekanem,Diversity Director,at 617-292-5751.TDD#1-866-539-7622 or 1-617.574-6868
MassDEP Website:w•.re.mass govIdep
Printed on Recycled Paper
NORTHAMPTON WATER DEPT
INSPECTION DATE: APRIL 18,2012
PWS IDN: 1214000
Page 2
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SANITARY SURVEY REPORT
Northampton Water Dept
May 30, 2012
SYSTEM DESCRIPTION
The description of the water system remains essentially the same as reported within MassDEP's December
14,2009 sanitary survey report with minor changes. See diagram on page 2.
General:
The water supply system for the City of Northampton includes both groundwater and surface water sources.
The surface water supply consists of three reservoirs: Frances P. Ryan(Ryan), West Whately, and Mountain
Street. The City also maintains a fourth reservoir, the Roberts Meadow Reservoir, as an emergency source.
The groundwater supply consists of the Clark Street Well(Well#1)and the Spring Street Well(Well #2).
Surface Water Supplies
The West Whately Reservoir operates as a diversion dam on West Brook with discharge to the Mountain
Street Reservoir which is not located in the West Brook drainage basin. West Whately is an 18 million gallon
reservoir constructed in 1906 in Whately (See Photo No. 1). West Whately Reservoir has a spillway
elevation of 596 feet and an intake elevation of 582 feet. It is fed primarily by an upper tributary of West
Brook. Source water originating from the West Whately Reservoir, flows cross-country through a 20"
diameter transmission line that discharges to an open channel. The open channel stream is referred to locally
as Borowski Brook and runs for approximately 4,000 feet adjacent to Mountain Street before discharging to
the Mountain Street Reservoir (See Photo No. 2). According to the "Final Report To The City Of
Northampton Analysis Of Reservoir", Metcalf& Eddy, October 1995, the safe yield of the West Whately
Reservoir is 0272 mgd. Spillway overflow from West Whately enters West Brook and eventually the Mill
River in Hatfield. Northampton recently repaired the reservoir drain valve and will be hiring Underwater
Solutions to clean sludge from the gatehouse. Northampton is also planning to appropriate funding to make
substantial improvements to the dams and dikes at all three reservoirs.
The Mountain Street Reservoir is a 330 million gallon reservoir constructed in 1906 at the headwaters of
Beaver Brook in Williamsburg with a spillway elevation of 459 feet and an intake elevation of 435 feet(See
Photo No. 3). According to the 1995 study, the Mountain Street Reservoir has a safe yield of 0.632 mgd.
Mountain Street Reservoir is fed by discharge from the West Whately reservoir and storm water runoff from
the adjacent hillsides. A portion of the adjacent drainage area to the north of the reservoir is diverted around
the reservoir by a system of dykes and a swamp drain. The swamp drain discharges south of the Mountain
Street Reservoir dam via a pipe along the bottom of the reservoir. A wetland has developed in the swamp
drain discharge area south of the reservoir. Discharge over the Mountain Street Reservoir spillway enters
Beaver Brook and eventually flows to the Mill River in Northampton. Currently about 20% of
Northampton's surface water comes from the Mountain Street Reservoir. Water from the Mountain Street
Reservoir cannot feed the WTP by gravity and must be pumped using a pump station located next to the dam.
The pump station is further described in the `Water Treatment" plant section of this report. New intake
screens were installed in the gatehouse in 2011 and, like the West Whately Reservoir, Underwater Solutions
with be cleaning the bottom of the gatehouse in 2012.
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012
A 500,000-gallon steel storage tank was constructed
in Leeds. Water supply system plans involving the
has never been used.
Distribution:
P W S ID#: 1214000
Page 4
in the 1980s adjacent to the Roberts Meadow Reservoir
use of this tank changed after its installation. The tank
Northampton reports a total of 12.3 miles of transmission water mains. There are two surface water
transmission lines in addition to the 20-inch pipe connecting the West Whately and Mountain Street
Reservoirs. The Mountain Street Reservoir transmission main is a 20-inch diameter cast iron cement lined
pipe constructed in 1906 from the Mountain Street Reservoir in Williamsburg to the distribution network in
Northampton. It travels approximately 4 miles along Beaver Brook to the chlorination house in Leeds. The
Ryan Road Reservoir transmission math is a 24/36-inch diameter pipe constructed in 1994. The 24-inch
diameter section is located between the Ryan Road Reservoir and the Ryan Pressure Reducing Chamber.
The 36-inch diameter pipe extends along Mountain Street and Route 9 from this junction to the Northampton
distribution network.
Treated water that leaves the clearwell of the WTP and passes through pressure reducing valves located in a
below grade pit adjacent to the dike of the Mountain Street reservoir (See Photo No. 8). These pressure
reducing valves serve to minimize the potential for high pressure transmission line breaks as the main travels
cross country through the wet areas along Beaver Brook.
Enroute to the Northampton distribution system, the 20-inch Mountain Street and 36-inch Ryan transmission
mains cross at several locations and run parallel along a 4,000 foot section of Route 9 adjacent to Beaver
Brook. The two maths have several interconnections to provide redundancy in transmission from the WTP.
The interconnecting valves are normally closed to maintain independent flow within each main. Each main
passes through a pressure reducing valve at the Beaver Brook Pressure Reducing Chamber located at the
Route 9/Beaver Brook crossing and installed in 1995. The pressure reducing valves in this chamber help
equalize flows through the two transmission mains into the City. Twice a year the valves are serviced by an
outside contractor.
The 2007/2008 addition of the Northampton WTP to the system altered the path and operation of the
Mountain Street and Ryan Road Reservoir transmission mains. The transmission main from the West
Whately Reservoir to Borowski Brook was not changed. The Mountain Street transmission line was
intercepted by a new pumping station (the Mountain Street Pump Station). The pumping station transfers
Mountain Street Reservoir water to the WTP(See pump station description in WTP section). The remainder
of the Mountain Street transmission main has been connected to the discharge from the WTP and conveys
treated water to the Leeds Pump Station. The Ryan transmission line was intercepted by the WTP influent
and discharge lines along Mountain Street between the WTP and the Mountain Street Reservoir. All three
reservoirs have been physically separated from the Northampton distribution system by the WTP.
The Northampton distribution system consists of approximately 156 miles of water mains ranging in size
from 4 to 24 inches in diameter. Based on the 2011 Annual Statistical Report, there are a total of 8,667
metered service connections on the distribution system.
Treatment:
Northampton first treated the water supply with a chlorination station near the Leeds Pump Station and
Audubon Road Tank. In 1993 and 1994, chlorination stations were constructed along the Ryan Road and
Mountain Street Reservoir transmission mains (Chlorination Stations #1 and #2 respectively). These two
(originally temporary)stations were upgraded to improve safety and ease of operation in 1997.
NORTHAMPTON WATER DEPT PWS ID#: 1214000
INSPECTION DATE: APRIL 18,2012 Page 3
The Ryan Reservoir is a 720 million gallon reservoir constructed in 1971 on Avery Brook north of and
adjacent to the West Whately Reservoir (See Photo No. 4). It was originally designed and operated to
provide additional storage for the West Whately/Mountain Street system. In the mid-1990's it was modified
to operate as an independent water source. It is currently the primary source of raw water for the WTP. The
reservoir is fed by Avery Brook and other unnamed streams. The spillway has an elevation of 675 feet and
the overflow discharges to West Whately Reservoir. There are three different intake levels in the gatehouse
and normally the middle intake is used. This intake is located at an elevation of approximately 630 feet.
According to the 1995 study, the safe yield of the Ryan Reservoir is 2.616 million gallons per day (mgd).
The combined watershed for the Ryan and West Whately reservoirs extends from Whately into the towns of
Williamsburg and Conway.
The MassDEP notes that the October 1995 study contains an additional 1.523 mgd yield from a combination
of the Ryan, West Whately, and Mountain Street Reservoirs. The approved cumulative safe yield for the
Ryan,West Whately,and Mountain Street Reservoirs is 5.043 mgd.
Groundwater Supplies
Northampton currently operates two groundwater wells to supplement the surface water sources. Both wells
were installed in gravel deposits in the 1950s and are equipped with vertical turbine pumps housed in
pumping stations. The Clark Street Well#1 is finished at 85 feet in depth and is equipped with a 75 hp motor
and is capable of producing 1 MGD (See Photo No. 5). The Spring Street Well #2 is finished at 88 feet in
depth and is equipped with a 60 hp motor and is capable of producing about 0.8 MGD. Substantial upgrades
were recently completed at both wells. These upgrades included: well cleaning and redevelopment,
installation of a valve control and meter pit,complete electrical panel upgrades,new controls and alarms, and
sodium hypochlorite injection equipment(See Photo No. 6). Previously the wells were ran off of a timer,but
can now be controlled locally or remotely. The wells will automatically shut down once the discharge
pressure reaches 90 psi which equates to 120 psi in the downtown area. Currently neither well house is
equipped with emergency power. Both well stations are checked daily regardless of whether or not they are
being used.
Storage:
In addition to the 4 MG of storage at the WTP clearwell,there is a single distribution storage tank in use. The
Audubon Road storage tank is a steel elevated tank with a volume of 200,000 gallons that was constructed in
1935 on Audubon Road in Leeds(See Photo No. 7). A thorough inspection of the interior and exterior of the
tank was conducted in the Fall of 2006 and no significant deficiencies were found. A pump station located
on Main Street in Leeds (referred to as the Leeds Pumping Station) transfers water to the Audubon Road
storage tank, creating a high pressure zone for the Leeds service area. The pump station consists of two
centrifugal pumps and one variable drive frequency centrifugal pump. The main pumps are controlled by the
water level in the storage tank. The pumps come on at 16 feet,shut off at 18.5 feet and the overflow alarm is
set at 20 feet. A 50 KW generator was installed outside the pump station in 2007. The generator is exercised
automatically on a weekly basis. After a new subdivision was constructed, controls were put into the pump
station so that if the pressure drops below 80 psi,and the tank is full,the variable speed pump will operate to
maintain distribution system pressure.
The following additional storage tanks located on the system are not in use:
The Turkey Hill Road storage tank is a ground level steel tank constructed off of Turkey Hill Road in
Florence in 1987. The tank was taken off line in 1995 when the Ryan Reservoir transmission main was
activated.
NORTHAMPTON WATER DEPT
INSPECTION DATE: APRIL 18,2012 Page 6
P WS De: 1214000
Source Water Conveyance and Flow Measurement
Water from the Mountain Street Reservoir is pumped to the WTP via a new pump station and a 20-inch
transmission main (See Photo No. 11). The Mountain Street Pump Station consists of three 12-inch 200 HP
horizontal double suction pumps. The pumps have manual and automatically controlled variable speed
drives with a maximum rating of 3,400 gpm. The pump station includes provisions for connection to a
portable emergency generator. Flow from the Mountain Street Reservoir is measured by a venturi flow meter
located at the lift station. Mountain Street flow data is transmitted to and displayed at the WTP.
Water from the Ryan Reservoir flows through a 24-inch diameter main by gravity into the WTP and/or
Mountain Street Reservoir. Normally, 100 percent of the Ryan Reservoir flow is directed to the WTP. Flow
from the Ryan Reservoir is measured by a 20-inch magnetic flow meter located in the basement of the WTP
upstream of the junction with the Mountain Street Pump Station discharge. Total flow into the WTP is
calculated as the sum of the Ryan Reservoir magnetic meter and Mountain Street Lift Station venturi meter
flow rates.
Chemical Addition:
The Northampton WTP has operational provisions for feeding five different chemicals at a number of
locations along the treatment process. These systems provide iron and manganese removal, raw water
coagulation,pH stabilization corrosion control,and disinfection. The type and location of each chemical feed
system,the purpose for the chemical,and the current status of use are summarized in the following table:
Chemical
Supply
Type
Application Point
Purpose Status
Potassium
Permanganate
Aluminum
Sulfate
(Alum)
Dry
Raw Water prior to
WTP at Chemical
Manholes
Concentrated
Liquid
Raw Water in WTP
prior to Static
Mixer
Oxidizer to aid
iron/manganese removal,
taste or odor problems
Not currently
used
Coagulant for removal of
non-settable solids
Used
Coagulant
Aid Polymer
Superfloc C572
Dry or
Liquid
Raw Water in WTP
prior to Static
Mixer
Troubleshooting and
correction of Coagulation Used
problems
Sodium
Carbonate
Dry
Raw Water in WTP
prior to Static
Mixer
Finished Water
Stabilize alkalinity and
facilitate the Precipitation Not currently
of solids in the adsorption used
clarifier
Increase alkalinity as
needed for Corrosion Used
Protection
Sodium
Hypochlorite
Concentrated
Liquid
Raw Water in WTP Pretreatment -special
prior to Static problematic conditions
Mixer only
Filtered Water
prior to Chlorine Primary Disinfection Used
Contact
Not normally
used
NORTHAMPTON WATER DEPT
INSPECTION DATE APRIL 18,2012
The results of the lead and copper monitoring conducted July 1 and December 31, 1992 in Northampton
indicated that concentrations in the distribution system were above the action levels requiring treatment for
corrosion control. In 1999/2000,the Corrosion Control facility was installed along Route 9 upstream of the
Beaver Brook crossing.
Together,the chlorination and corrosion control systems maintained adequate water quality in the distribution
system. In 2006, monitoring detected concentrations of chlorination byproducts above regulatory action
levels. The new WTP placed on line in January 2008 provides filtration, corrosion control, and disinfection.
The following discussion describes the current status of all of the treatment systems serving the Northampton
water supply.
Distribution System Disinfection
The chlorination station located on Water Street in Leeds formerly provided booster chlorination to water
conveyed in the 20-inch Mountain Street transmission main. Although daily chlorine residual, pH,
temperature, color, and turbidity monitoring continues at the facility, the Leeds Chlorination Station has not
been used as a point of chemical application since the WTP was placed on line. The gas chlorine cylinders
have been removed.
Chlorination Stations#1 and#2 on the Ryan and Mountain Street transmission mains respectively have also
not been operated since the completion of the WTP (See Photo No. 9). The Chlorination Station#2 building
and injection point are to be maintained for emergency use. If needed, a temporary connection from the
Mountain Street Reservoir to the Mountain Street transmission main can be made upstream of Chlorination
Station#2(by inserting a spool piece)and chemicals can be added for disinfection or other purposes.
P W S ID#: 1214000
Page 5
Corrosion Control Facility
The Corrosion Control Facility was constructed in 1999 and placed on line in February 2000. Up until the
new WTP went on line, the Corrosion Control Facility was used to inject both sodium hydroxide (pH
adjustment) and liquid zinc orthophosphate (corrosion inhibitor) into the 20-inch and 36-inch water source
transmission lines. Sodium hydroxide is now injected up at the new WTP and only zinc orthophosphate
continues to be injected at the Corrosion Control Facility.
Northampton Water Treatment Plant(WTP)
The Northampton WTP is located in Whately on the west side of Mountain Street at the south end of the
Mountain Street Reservoir. The WTP receives and treats water from the Ryan and Mountain Street
Reservoirs. It is designed for a peak delivery of 6.5 mgd that includes 0.6 mgd for filter backwash. The
minimum and average design flows are 1.5 and 4.2 mgd respectively. The treatment processes included at
the facility include chemical addition and mixing,clarification, filtration,pH adjustment,and disinfection.
Chemical addition, clarification, filtration, and system control functions take place inside the main building.
Combination disinfection retention and finished water storage are provided by the 4-million gallon
chlorination contact tank/clearwell installed below ground adjacent to the main building. Wastewater
generated by the treatment processes is also managed at the WTP site by means of an equalization basin and
parallel settling/drying lagoons (See Photo No. 10). The southernmost lagoon has been cleaned once since
the WTP went on line and the City has filed to have a`Beneficial Use Determination" or BUD to have the
material used as cover on the City's landfill. Finished water flows by gravity from the clearwell to the
Northampton distribution system.
The general purpose and operation of key processes are summarized as follows:
NORTHAMPTON WATER DEPT
INSPECTION DATE APRIL 18,2012
PWS ID#: 1214000
Page 8
at the discharge from the tank. Additional chlorine can be added at the discharge if needed. Sodium
hypochlorite can also be injected upstream of the clarifier or to the backwash water for the filters if needed
for periodic maintenance of these treatment units.
Additional/Future Treatment:
Provisions for future additional chemical addition include piping taps for the addition of fluoride to the
filtered water and for the addition of coagulant polymer upstream of the lagoons to aid in solids separation.
Connections are also provided for the future addition of ozonation and ultra-violet disinfection processes.
Northampton is also considering relocating the orthophosphate injection equipment from the Corrosion
Control Building on Route 9 to the WTP.
l catment Plants and Components
WTP ID
WTP Name
Class
Treatment Description
L1214000-04T
Corrosion Control Facility
II-T
Orthophosphate Inhibitor
1214000-08T
Northampton WTP
11I-1
Coagulation, Clarification, Filtration,
Disinfection and pH Adjustment
T'urQ t T
l catment Plants and Components
NORTHAMPTON WATER DEPT
INSPECTION DATE: APRIL 18,2012
PWS ID#: 1214000
Page 7
Tank/Clearwell
Finished Water
Filter Backwash
Water
Additional disinfection Not currently
boost used
Periodic intense filter Not normally
cleaning used
Clarification:
Clarification is achieved by flocculating and filtering solids in the raw water supply. After the thorough
incorporation of alum and polymer through the static mixer,the chemically treated water flows by gravity to
the Triton"' Adsorption Clarifiers. These three prefabricated units are high rate upflow clarifiers that
remove flocculated solids by adsorption to the buoyant plastic clarifier media. The units operate on staggered
timers and/or pressure sensors that indicate when the media is loaded with solids. Solids are removed by
backwashing the clarifier media with compressed air. Backwashing occurs automatically every 6 hours and
only one of the three units is backwashed at a time. Once the solids have been separated from the media,
influent to the unit resumes. Automatic mechanized valves are used to direct the slurry to the equalization
basin and drying lagoons as influent is flushed through the clarifier to waste for a set period of time. The
valves then reset to pass influent through the clarification units to the filters.
Filtration:
Clarified water is polished through four high rate deep bed granular activated carbon filters. The media
provides both filtration and adsorption to remove any flocculation carry, reduce turbidity, and correct
potential taste/odor problems. Each of the four filters functions independently of the others with pressure
automated valves that maintain a constant head over the filter. Backwashing is staggered and is initiated by
manual timers (72 hrs), turbidity breakthrough (0.3 NTU), and/or head loss (6 ft)—whichever comes first.
Each unit is equipped with a turbidity meter.
The normal automated backwash cycle includes a mixed compressed air/low water wash followed by a high
water wash. First the unit to be backwashed is isolated and allowed to drain to the chlorine contact
tanldclearwell until the water level extends only 2 to 6 inches above the media bed. Compressed air and
washwater are then added until the water level approaches the washwater inlets. The air and washwater are
then turned off to allow the media to settle. Washwater is then flushed through the filter maintaining the
higher water level for approximately 15 minutes. Washwater for this process is pumped from the chlorine
contact tank/clearwell. During backwashing, spent washwater flows by gravity to the equalization tank and
drying lagoons. Other options for backwash operation include rapid filter draining (direct release to
equalization basin/lagoons rather than infiltration through filter media to the contact tank/elearwell),
backwashing the filters without the air addition, and/or omitting the filter-to-waste step and placing the filter
in service directly after a high rate wash.
Disinfection:
Primary disinfection is provided by the addition of sodium hypochlorite to the clarified and filtered water.
The rate of sodium hypochlorite addition is proportional to the flow from the filters. Primary disinfection
takes place in the 4 million gallon chlorine contact tank/clear well prior to the water entering the distribution
system. A minimum water level must be maintained in the tank to provide adequate time for the chlorine to
neutralize pathogens. Chlorine is consumed in the process. A residual chlorine concentration is needed to
carry out disinfection in the distribution system. Residual chlorine concentration is monitored continuously
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012
Photo No. 4 Ryan Reservo
Photo No. 5. Clark Stre
PWS ID#: 1214000
Page 10
flow control and metering ph in the front of the building.
Photo No.6. 60 horsepower motor and chlorine analyzer for Spring St. well.
NORTHAMPTON WATER DEPT
Page 9
INSPECTION DATE:APRIL 18,2012
Inspection Photos
PW s ID#: 1214000
Photo No.2. Borowski Brook Beginning of open channel flow from West Whately Reservoir to Mountain Street
Reservoir.
Photo No.3 Mountain Street Reservoir.
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 8.2012
Photo No. 10. Sludge lagoons at WTP.
'Igts:
his 4:121i"
Photo No. 11. Raw water pumping station for the Mountain Street Reservoir.
PWSIDt4: 1214000
Page 12
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012
Photo No.7. 200,000 gallon Audubon Rd. storage tank.
Photo No. 8. Mountain Street pressure reducing station.
PWS ID#: 1214000
Page 11
Photo No.9 Old Mountain Street and Ryan Reservoir gas chlorination stations. One building has been converted to
provide emergency chlorination of the Mountain Street Reservoir using liquid sodium hypochlorite.
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012
Operator Name
Greg Nuttleman
Dean Downer
Grade
3T
License N
11444/12079
Primary
Distribution
Rebecca Smith
Scott Ingram
Douglas Ducharme
John Kokosa
Todd Cromack
Peter Tobin
2T OIT
2T OIT
2T O1T
4T OIT/2T
2D
2D
22715/22730
22426
20340
8102
11722/11378
11227/11226/
8113
J
X
Primary
Treatment
X
PWS ID#: 1214000
Page 14
Secondary
Distribution
X
Secondar
Treatmen
X
X
X
X
4D OIT
X J
The WTP is staffed 7 days/week, 8 hrs/day from 7:00 a.m. to 3:00 p.m. Normally there are at least two
certified operators at the plant during the week, and may be one operator on weekends/holidays. During
unstaffed periods, all alarms are dialed out to a prioritized listing of licensed operators. Operators can
remotely identify the alarm condition, but must report to the WTP to address the alarm.
MassDEP has determined that the NWD meets the Certified Operator requirements. The NWD must
notify MassDEP whenever there is change in operator staffing.
Emergency Response Plan
During the survey, MassDEP observed that NWD maintains its emergency response plan in a readily
available location as required by the regulations at 310 CMR 22.04(13)(a).
During the survey it was determined that NWD had emergencies that required implementing its
emergency response plan.
Consumer Confidence Report:
All Community Water Systems must prepare an annual Consumer Confidence Report(CCR)as specified
in 310 CMR 22.16A. The CCR must be completed and delivered to consumers by July 1 of each year.
MassDEP will complete CCR reviews on a selected number of systems each year. if the NWD system is
selected for review,NWD will receive a copy of a CCR compliance checklist,along with any
enforcement, if applicable, by December 31, 2012.
MassDEP has prepared Source Water Assessment Reports for all Public Water Systems. Each system
must include in the CCR Report, notification to customers of the availability of the report and the means
to obtain it.
SECTION 2: OPERATIONS AND MAINTENANCE
MassDEP notes that the NWD has a comprehensive Operation and Maintenance program for all facilities.
MassDEP recommends that the plan be reviewed yearly to assure that all improvements or changes
are added or changed in the plan. Periodic updating of the maintenance plan,and distribution
system map should also be included in the CIP as projects from the plan are completed.
The NWD flushes its water distribution system I time per year. MassDEP recommends that samples
for coliform bacteria be collected during the periodic flushing events to assure that system
disruption does not result in bacteria problems.
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012
SANITARY SURVEY REPORT
Northampton Water Dept
May 30, 2012
FINDINGS
PWS ID#: 1214000
Page 13
SECTION I. ADMINISTRATION,MANAGEMENT,AND STAFFING
Administration and Finance:
The Northampton Water Department(NWD)currently charges $4.95 per 100 cubic feet of metered water.
This is an increase of roughly 9%over the previous year and another increase of roughly 10% is planned
for next year. The following is a summary of some of the projected capital improvement projects that
will require funding over the next several years:
Norse St.Water Main Replacement—2,000ft of 8"
North King St.Water Main Replacement-1,500 ft of 8"
Upgrades and Repairs to Reservoir Dams,Dikes and Spillways(approximately$7M)
Replacement of carbon media at WTP
There are also ongoing discussion about providing emergency power for the two wells and the Mountain
Street Pumping Station.
Capacity:
"Capacity" refers to the ability of a public water system to assess,achieve,and maintain financial,
managerial and technical compliance with applicable federal and state drinking water standards for the
foreseeable future by demonstrating effective controls in all these areas. After conducting the sanitary
survey and reviewing its managerial and financial status,MassDEP has determined that the NWD has
Adequate Capacity.
System Classification:
NWD is classified as a Community(COM)public water system (PWS)because the facility regularly
serves at least 25 year-round residents.
MassDEP has reviewed the classification status of the NWD distribution system and has determined that
the distribution system should be rated as a Class III-D system because it serves a population of 27,244
residents. The Corrosion Control Facility on Route 9 is rated as a Class II-T and the WTP is rated as a
Class III-T.
The following table lists the personnel employed by the NWD for operation of its treatment and
distribution systems:
NORTHAMPTON WATER DEPT
INSPECTION DATE: APRIL 18,2012 PWS ID#: 1214000
Page 16
• There is a good master list of device testing, but not for facilities surveyed.
• Notification of a new facility, or a renovation of a facility, usually is relayed to Tom McCarthy or
Dave Sparks from the plumbing or building inspector. However,the method of notification does not
appear to be a formal process and,as such,some needed surveys, may be missed.
• If a device fails a test the owner is notified verbally and follow-up repairs and retesting may lapse
beyond the required time periods.
As a result of these finding MassDEP requires that the NWD make improvements in several areas of
the Cross Connection Program. Specifically:
• By June 30, 2012 the NWD must develop procedures to notify facility owners of any failed
cross connection device in writing. The notice must state that they have 14 days to repair or
replace the device(310 CMR 22.22(13)(b)). The NWD most enforce the requirement to repair
and/or replace,and retest,the device. Copies of the notice,and any follow-up correspondence,
must be kept on record by the NWD and be made available to MassDEP upon request.
• By December 31,2012 the NWD must establish formal internal procedures to ensure that the
NWD is notified of all facility plumbing changes/change of use.
• By December 31, 2012 the NWD must have up to date, and easily accessible records, of all
facility surveys and device testing.
MassDEP requires these improvements to the Cross Connection Program to be fully implemented by
December 31,2012.
SECTION 5: WATER QUANTITY
No water quantity issues were identified during the Sanitary Survey inspection.
The average daily withdrawal for NWD was 3,230,000 gallons per day based on the 2011 Annual
Statistical Report. MassDEP issues two types of approvals, for water withdrawals in excess of 100,000
gallons per day, WMA registrations and permits. Water Management Act withdrawal registrations are
based on a system's water withdrawal from 1981 to 1985 and are reviewed for renewal every 10 years.
The NWD WMA registration was last reviewed and renewed in 2008. MassDEP reviews WMA permits
every five years.
WMA registration and permit volumes are additive. The permit volume is authorized for withdrawals
above any withdrawal volume registered to the PWS. The NWD authorized WMA registration and/or
permit volume(s)are as follows:
Registered Withdrawal Volume:
Permitted Withdrawal Volume: 3.96 mgd
Total Approved Withdrawal Volume: 0.81 mgd
4.77 mgd
Actual System Withdrawal based on the 2011Annual Statistics Report: 3_23 mgd
NWD is therefore in compliance with the WMA water withdrawal volume requirements.
WMA conservation standards have been created to insure water withdrawn from the State's water
resources goes to supply the water system demand, not to waste or uses that are unaccounted for. Water
Management Act residential water conservation goals are 65 gallons per person per day. Based on the
data from 2010 the NWD residential use is 68 gallons per person per day.
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012
PWS ID#: 1214000
Page 15
NWD is in compliance with MassDEP requirement that all Community PWSs have redundant sources,
capable of supplying system demand with the highest capacity source off-line,or maintain two days
available storage capacity. NWD has a storage capacity of 4.2 million gallons and an average daily
demand of 3.062 million gallons per day.
SECTION 3: TREATMENT
MassDEP notes that both wells have been equipped with chlorination injection and monitoring equipment
that satisfies the requirements of the Groundwater Rule. However,the inline chlorine analyzer does not
currently measure the residual at the location necessary to accurately calculate the required contact time
for virus inactivation(prior to first customer) Therefore,unless the residual is monitored at another
downstream location,the contact time calculation can only include that portion of pipe where the chlorine
residual is being monitored.
During the inspection MassDEP noted the following:
• NWD has chemical injection ports at its storage tank so that the tank can be disinfected.
• NWD has an Operations and Maintenance manual available for its treatment processes. The
manufacturer's reference material for the treatment units was available at the time of the survey.
• NWD is complying with all permit conditions for its treatment plant
peraiio activities.
• NWD maintains adequate logs of its chemical feed,alarm, and control
• NWD has written procedures for testing its chemical feed systems, alarms, and controls.
SECTION 4: DISTRIBUTION STORAGE AND PUMPING FACILITIES
During the survey, MassDEP noted that the NWD makes daily rounds at all facilities and keep logs at
each location.
During the inspection MassDEP notes that the overflow pipe for the Audubon Rd.tank was
plugged at the screened outlet and that the outlet to the drain pipe could not be located and
determined to be equipped with a screen. Subsequent to the inspection the NWD cleaned the overflow
outlet and cleared the area around the drain outlet. The drain was confirmed to be equipped with a screen.
MassDEP notes that the 2 inch overflow pipe on the Audubon Rd.tank is undersized and inadequate to
properly overflow water in the event that the water level control fails. MassDEP requires that,during
the next capital project to repair or repaint the tank that the project include the installation of a
properly sized overflow structure/Pipe. The NWD must notify MassDEP once this work has been
completed.
MassDEP notes that the NWD is proactive in maintaining compliance with MassDEP's recent"Asbestos
Cement Pipe Guidance Document" (June 2011). The NWD routinely has its distribution system staff
trained by attending the 8 hour OSHA Class I1 Asbestos Training course.
A review of the cross connection program was completed during the inspection. Currently Mr.Tom
McCarthy is hired by the NWD to conduct all facility surveys and device testing. Mr.McCarthy utilizes the
TokayTM computer software to track all such surveys and device testing.
After reviewing the NWD cross connection program,MassDEP notes the following:
• A number of facilities have not been resurveyed in over 10 years, and some of these may have had
type of use changes,or plumbing changes.
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012 PWS ID#: 1214000
Page 18
registered Public Water System. The new WQSS reflects the baseline sampling required to satisfy the
water quality requirements and baseline sampling for monitoring waivers. The new schedules reflect
updates and clarifications to the monitoring requirements that include the following:
• Asbestos monitoring in the distribution system is required of Community and Non-transient Non-
community systems that have asbestos-cement or asbestos-cement vinyl-lined pipe. See
htt ://www.mass.•ov/de./water/drinkin_ leadothe.htm#asbestos.
• Perchloroethylene(aka tetrachloroethylene)monitoring in the distribution system is also required
of Community and Non-transient Non-community systems that have asbestos-cement vinyl-lined
pipe.
• The new schedules reflect the requirements of the Stage 2 Disinfection Byproduct Rule(DBPR).
Beginning in the 4th quarter of 2013 the NWD will need to monitor two distribution system sites
in the specified month and week. See the WQSS for details on DBPR monitoring. The Stage 2
DBPR does not change the MCL for total trihalomethanes(TTHMs)or haloacetic acids (I-IAA's).
The MCL for TTLIMs remains at 80 ppb, and for HAA is 60 ppb. However, compliance under
the Stage 2 rule will be determined by using the running annual average at each sampling location
instead of averaging the results from all sampling sites as one done under the Stage 1 rule.
Monitoring Waivers
Monitoring waiver applications have been mailed to all Public Water Systems. Those systems applying
for and receiving monitoring waivers will be mailed an updated schedule with the waiver decision. As a
reminder, monitoring waivers for Inorganic Chemicals (IOCs) do not include sodium, and arsenic will be
evaluated separately from the other lOCs.
Radiological Monitoring
Monitoring waivers will not be granted for radiological monitoring. Monitoring frequencies for
radionuclides are pre-determined by the Standardized Monitoring Framework and have been incorporated
into the WQSS by MassDEP/DWP/WERO. These frequencies are based on either the grandfathered
results of samples collected before December 8,2003 or from results collected since that date.
Lead and Copper
A review of MassDEP records indicates that NWD has been approved for reduced Lead and Copper
monitoring to 30 samples every three years. NWD is required to collect the next round of 30 samples
during the period between June and September of 2012.
The following tips may be useful in complying with the Lead and Copper regulations in the future:
• All samples must be collected within the required time frame. Late sample data submitted will
not be accepted.
Once a sample bottle has been accepted by the water system and delivered to the laboratory, the
results cannot be invalidated due to sampling practices.
• NWD must collect 2 samples (kitchen and bubbler) from two schools served by the water system
during each sampling round. School results are not included in the 90th percentile calculation.
Samples from schools are to be 250 milliliters in volume, not 1 liter.
SORTHAMPTON WATER DEPT
INSPECTION DATE: APRIL 18,2012
The WMA unaccounted for water("UAW")water conservation goal is 10%. The 2010 UAW was
calculated as being 16%.
SECTION 6. WATER UALITY MONITORING AND REPORTING
MassDEP reviewed the 2010. NWD is required rto collect water quality samples according to hat schedule.
dated December 1,
Bacteriological Monitoring
The required number of total coliform samples is based primarily on population and system
characteristics. If the NWD population changes such that it exceeds or falls below a threshold listed in
Table I of 310 CMR 22.05, NWD must contact the MassDEP regional office to update its Coliform
Monitoring Plan. System characteristics such as storage,treatment facilities,source water quality,and the
number of sources also affect the total number of required coliform sampling locations. For those
systems that treat the source water, the Coliform Monitoring Plan must include an additional sample
collected from the raw water source(s)under 310 CMR 22.05(1)(a).
MassDEP reviewed the current Coliform Bacteria Sample Plan dated January 26, 2011. The schedule
was determined to satisfy the following criteria from the regulations at 310 CMR 22.05 (1):
o Site(s)representative of the water throughout the distribution system: Chartpak#1 River
Road(002),Look Park 300 North Main Street(003), Florence Fire Station 69 Maple Street
(004),Cooley Dickinson Hospital 30 Locust Street(005), 15 West Farms Rd (006),
Northampton State Hospital Prince Street(007),City Hall 210 Main St(008),Clarke School
Hubbard Hall(009), Water Department 237 Prospect ST(010),Clarion Hotel 23 Atwood Dr
(011), State Police Barracks 555 King St(013), Burger King Restaurant 344 King St(014),
Rollands Motor Works 504 Easthampton Rd(015),355 Bridge St(016),Minute Maid Corp
45 Industrial Dr(017),Northampton Nursing Home 737 Bridge Rd(018),Hampshire Co Jail
205 Rocky Hill Rd(019)
o Site(s) representative of raw water prior to treatment: Ryan Reservoir,Mountain Street
Reservoir
o Site(s)representative of treated water: Entry Point(001)
o Site(s) representative of storage: Audubon Road Tank(020)
In December 2011 a triggered Ground Water Rule sample from the Spring St. Well (Well No. 2) tested
positive for enterococcus which is an indicator of fecal contamination. The required five follow-up
sampling was negative for enterococcus. The NWD was required to conduct a Tier 1 Public Notification
of the initial enterococci sample result and also included o itcedeve the NWD was recent the Confidence Report (310 CMR 22.16(A)).
process of installing permanent disinfection equipment at both wells in order to provide 4 log inactivation
of viruses as required by the Ground Water Rule (See "Groundwater Supplies" section of System
Description)
Chemical Monitoring
The current monitoring period for 2011-2013 represents the first period of a 9-year monitoring cycle. All
existing monitoring waivers expired at the end of 2010. During 2011, all Public Water Systems were
required to conduct baseline monitoring which assisted MassDEP/DWP in evaluating monitoring waiver
applications. The Water Quality Sample Schedule (WQSS) for 2011-2013 has been mailed to each
PWS ID#: 1214000
Page 17
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012 PWS iD#: 1214000
Page 20
line at http://www.mass.gov/dap/water/laws/regulati.htmitchems);
8. Potential or imminent threat of an overfeed of an approved drinking water treatment chemical
into the system;
9. An act of vandalism or sabotage that has the potential to impact or impacts water quality or
the quantity of water available to the system.
10. A shortage or lack of resources that could affect the operations of the system, such as:
a. Staffing shortages:
b. Receipt of notice from a power utility of lengthy power outages;or
c. Imminent depletion of treatment chemical inventory; and
11. Any other failure of part or all of the water supply system due to equipment failure,human
acts(deliberate or accidental)or natural or human made disasters.
These requirements are described in sections 310 CMR 22.04(13)of the Regulations.
Section 310 CMR 22.15(9)of the regulations incorporates 2-hour and 24-hour emergency notification
requirements to both MassDEP and the Board of Health, for specified emergency. Within 30-days of a
reportable emergency, the water supplier must complete an Emergency Response Report and submit a
copy of that Report to MassDEP for Level 111, Level IV or Level V emergencies,Cross Connection
incidents, and any of the emergency incidents listed in Items 41 through#11 above.
Every public water supplier was required to submit an Emergency Response(ERP)Compliance Checklist
to MassDEP by December 31, 2009.
UIC Issues
The Underground Injection Control (UIC)Program regulates discharges to the ground via Class V wells
such as dry wells, septic systems tied to industrial processes, leaching catch basins and other subsurface
leaching systems. The UIC Regulations list authorized activities in 310 CMR 27.05, including heat
exchanger return water, non-contact cooling water, storm water drainage, waste fluids other than sanitary
waste, aquifer recharge wells, and salt water barrier intrusion wells. Prohibited activities are listed in 310
CMR 27.04, and generally, include the introduction of fluid containing any pollutant that would likely
cause a violation of the Massachusetts Drinking Water Regulations, the groundwater discharge standards
listed in 314 CMR 5.10 or adversely affect the health of persons. One common unpennitted UIC
application is for floor drains in a boiler room piped to a drywell or septic systems in facilities that are
unsewered. Contact Richard Larson at(413)755-2207 if the PWS source area has any unregistered UICs.
Radionuclides Rule
This rule applies to community water systems of all sizes and is currently in effect. This rule retains the
existing MCLs for combined radium-226 and radium-228,and gross alpha particle radioactivity, and
specifies an MCL of 30 ug/L for uranium. Please refer to the NWD Water Quality Sampling Schedule for
specific testing requirements.
Long Term 1 Enhanced Surface Water Treatment Rule(LTIESWTR)
This rule applies to all public water systems that use surface water or ground water under the direct
influence of surface water and serve less than 10,000 people and was made effective on January 14, 2005.
This rule adds requirements for control of Cryptosporidiuni and sets a MCLG of zero for this pathogen.
Systems must achieve at least a 2-log removal of Cryptosporidiunr, which is demonstrated by meeting
new effluent turbidity limits specified below. Systems are still required to meet a 3-log
IORTHAMPTON WATER DEPT
NSPECTION DATE: APRIL 18,2012
iECTION 7: SOURCE AND SOURCE PROTECTION
the protection of a groundwater recharge area is critical to maintaining a safe and ample supply of water
:o the NWD customers. Protection zones become more critical to water quality, and the activities within
the zone more restrictive,as the wellhead is approached. Zone 1 is the most vulnerable and restrictive
protection zone around a well. Depending upon pumping volume,a Zone I ranges from a radius of 100 to
400 feet around the wellhead. The Regulations at 310 CMR 22.21 (3) specify that only activities that are
directly related to the water system and/or non-threatening to water quality occur within this zone. Zone I
should be owned or controlled by the water supplier. The Zone II or Interim Wellhead Protection Area
(IWPA)encompasses a larger area around a wellhead. Zone Its are established using pumping test
observations and groundwater modeling to estimate the contributing area to a groundwater source. Table
2 lists the two groundwater sources for the NWD and the dimensions of their wellhead protection zones.
PWS ID#: 1214000
Page 19
Suffix
01G
02G
Table 2: Wellhead Protection Zones
The NWD system is currently in compliance with Zone I requirements. Any modifications to the Zone I
or activities within are subject to MassDEP approval.
The NWD maintains 4 surface water sources: Mountain Street Reservoir(Source ID#1214000-01S),
Ryan Reservoir(03S)and West Whately Reservoir(04S). Much of the source watershed is located in the
Town of Whately. The NWD has a MassDEP-approved source water protection plan and has received an
additional '/-log credit for disinfection and,as such, is inspected every other year by MassDEP. The last
MassDEP watershed inspection was conducted on October 27,2010 and the report was issued February 1,
2011. The watershed inspection report includes a number of source protection recommendations and
requirements.
SECTION 8: CURRENT AND FUTURE REGULATORY RE I UDREMENTS
Emergency Plans,Response and Reporting Requirements:
On May 2, 2008, MassDEP issued revised regulations regarding emergency plans,response and reporting
requirements. As of that date,Public Water Systems were required to have prepared an Emergency
Response Plan,which includes appropriate response actions to potential or actual emergencies, including
but not limited to:
1. Loss of water supply from a source;
2. Loss of water supply due to major component failure;
3. Damage to power supply equipment or loss of power;
4. Contamination of water in the distribution system from backflow or other causes;
5. Collapse of a reservoir,reservoir roof, or pump house structure;
6. Break in a transmission or distribution line that could result in a loss of service to customers
for more than four hours;
7. Potential or imminent threat of chemical or microbiological contamination of the water supply
over limits specified by MassDEP's Office of Research and Standards' as set forth in the
Standards and Guidelines for Contaminants in Massachusetts Drinking Waters. (available on-
Source Name
Wellhead
Protection
Rate
Zone I(ft.)
GP WELL 1
GP WELL 2
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012
PWS ID#: 1214000
Page 22
groundwater source, regardless of population,the fecal indicator is ecoli. If a source sample
is collected on the same day as a distribution system sample, and the distribution system
sample is total coliform positive,then the source sample can be used to satisfy the triggered
monitoring component of the GWR,and consequently the fecal indicator is ecoli.
4. Any GWS with significant deficiencies or source sampling indicating fecal contamination
must take corrective action including using altemative sources of water,correcting and
removing the source of contamination,or providing 4-log removal of viruses.
5. The rule specifies that nanofiltration, certain types of microfiltration, chemical disinfection
using chlorine or ozone will provide 4-log removal of viruses when used in stand-alone
applications.
6. The rule does not specify that ultraviolet(UV)disinfection can be used in a stand-alone
application to achieve 4-log removal of viruses.
7. GWSs that install a treatment technique to comply with the GWR are required to conduct"
compliance monitoring"that verifies the effectiveness of their virus removal. GWSs that
employ a treatment technique and serve greater than 3,300 persons must install continuous
chlorine monitoring at or before the first customer. GWSs that employ a treatment technique
and serve 3,300 persons or less are required to monitor their process once per day at or before
the first customer.
The text of the Rule regulations is available on-line at http://www.epa.gov/safewater/disinfection/gwr/.
Proposed Radon Rule
This rule was proposed by EPA on November 2, 1999. As proposed, this rule will apply to community
water systems that use groundwater or mixed ground and surface water. The rule specifies an MCL of
radon of 300 pCi/L and proposes an alternative MCL of 4,000 pCi/L if the State, or local community,
develops a multimedia mitigation(M4)program to mitigate overall radon levels in indoor air.
Long Term 2 Enhanced Surface Water Treatment Rule(LT2ESWTR)
EPA published the LT2ESWTR on January 5,2006,which will reduce illness linked with the contaminant
Cryptosporidium and other pathogenic microorganisms in drinking water. Under this rule, systems will
monitor their water sources to determine treatment requirements. This monitoring includes an initial two
years of monthly sampling for Cryptosporidium. To reduce monitoring costs,small filtered water systems
(those serving under 10,000)will fist monitor for E. coli,which is less expensive to analyze than
Cryptasporidium,and will monitor for Cryptosporidium only if their E. coli results exceed specified
concentration levels.
Monitoring starting dates are staggered by system size, with smaller systems beginning monitoring after
larger systems. Systems must conduct a second round of monitoring six years after completing the initial
round to determine if source water conditions have changed significantly. Systems may use (grandfather)
previously collected data in lieu of conducting new monitoring, and systems are not required to monitor if
they provide the maximum level of treatment required under this rule.
N WD must report the sampling schedule and sampling location description for initial source water
monitoring for Cryptosporidium,E. coli,and turbidity no later than October I,2007. Initial source water
monitoring for these parameters must begin one year after the monitoring plan deadline.
•ORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012
removal/inactivation of Giardia and a 4-log removal/inactivation of viruses. The new turbidity
requirements are stipulated as follows:
• Combined effluent performance requirements for plants using conventional filtration
treatment or direct filtration: to 0.3 NTU in at
• least 95%d filtered turbidity
ofthe measurements taken ea h u
month,with mea rements taken every four
hours of operation.
• Combined filtered water effluent turbidity must not exceed 1.0 NTU at any time with
measurements taken in four-hour intervals.
• Individual filter performance requirements for these systems.
• Individual filter effluent must be monitored continuously for turbidity.
• Any individual filter with a turbidity level greater than 1.0 NTU must be reported to
MassDEP.
• Any individual filter with a turbidity level greater than 0.5 NTU at the end of the first
four hours of filter operation(following backwash or when off-line filters are put on-line)
must be reported to MassDEP.
Turbidity limits and monitoring requirements for slow sand systems will not change under this rule.
PWS ID#: 1214000
Page 21
Arsenic Rule
On January 23,2001,The Environmental Protection Agency(EPA)issued a Final Rule to reduce the public
health risk from arsenic in drinking water by changing the Contaminant
n is in rant Level( he L)for
arsenic from the current 50 parts per billion (pp ) 10 pp b. EPA's
and unon-transient,t non-community water systems and was effective January 23,2006.
affect community
Groundwater Rule
EPA finalized this rule on October 12,2006 and MassDEP adopted the Rule into regulation on December
25,2009. The rule applies to all public water systems that rely on groundwater sources. PWS
compliance with this rule is now mandatory. Major components of the rule include:
MassDEP must conduct regular, comprehensive sanitary surveys on Ground Water Systems
(GWS -PWSs with groundwater sources that do not disinfect)and identify significant
deficiencies. Beginning in 2009,all community GWSs must be surveyed every three years
unless they are classified as exceptional by the State. All non-community GWSs must be
surveyed every five years.
2. All GWSs are required to sample and test their groundwater sources for fecal contamination
(fecal indicator)within 24 hours of any detection of Total Coliform in any routine
distribution system bacteria monitoring sample. The triggered monitoring sample must be
taken at a location representative of the source,prior to storage. MassDEP requires that all
GWSs have the ability to get this source sample on short notice and requires that sampling
ports be installed on all groundwater sources if not available.
3. The fecal indicator for Community systems serving greater than 3,300 persons is enterococci.
The fecal indicator for all other GWSs is ecoli. Furthermore, if ecoli is detected in any
NORTHAMPTON WATER DEPT
INSPECTION DATE:APRIL 18,2012
PWS ID#: 1214000
Page 24
SANITARY SURVEY COMPLIANCE PLAN
RESPONSE FORM for TABLE A or B
Within 30 da s of recei t of this ins ection re ort you must complete and submit this response form if you]
system has TABLE A—Violations and/or TABLE B-Deficiencies (see attached Compliance Tables). Attach
copy of the completed tables listing the date that the corrective action was or will be taken by your system anc
all other applicable documentation. (310 CMR 22.04(12))
Please note that violations listed in TABLE A of the Compliance Plan are also a Notice of Noncompliance
(NON) pursuant to M.G.L. c.21A, §16 and 310 C.M.R. 5.00 and may require the submission of quarterly
written progress reports on the identified violations.
The following corrective actions listed in the Sanitary Survey Compliance Plan(s) TABLE A and/or B has been
taken by the public water system.(Please check all that apply).
❑ My system has taken ALL of the corrective actions listed within the timeframes specified in the Sanitary
Survey Compliance Plan(s).
• For each item, I have listed the completion date of the corrective action within each table.
• I have attached copies of supporting documentation as required.
❑ My system has taken SOME BUT of the corrective actions listed within the timeframes
specified in the Sanitary Survey Compliance Plan(s) My system HAS NOT complied with ALL of the
requirements set forth in the Sanitary Survey Compliance Plan(s).
• For each item, I have listed the actual or anticipated completion date of the corrective action within
each table.
1 have attached copies of supporting documentation as required.
• I have attached a revised corrective action schedule establishing timelines for my system to address
outstanding items and I will submit a written progress report each quarter(every 3 months)until all
items have been addressed. 1 understand that my system may be subject to further enforcement
action.
❑ My system is UNABLE to comply with some or all of the corrective actions within the timeframes
specified in the Sanitary Survey Compliance Plan(s). I understand that my system may be subject to
further enforcement action.
• An explanation is attached.
I hereby acknowledge receipt of the inspection findings and compliance plan table(s)of the sanitary survey conducted
by the Department of Environmental Protection's Drinking Water Program. I certify that under penalty of law 1 am
the person authorized to fill out this form and the infonnation contained herein is true, accurate and complete to the
best of my knowledge and belief
Water Commissioner,Owner,Owner Representative or Other Responsible Party:
Signature:
Print Name:
Date:
Title:
Return this form, a copy of each Compliance Plan Table and all attachments to:
DEP-BRP Drinking Water Program,436 Dwight Street,Springfield,MA 01103
Attention: Dan Laprade
JRTHAMPTON WATER DEPT
ISPECTION DATE:APRIL 18,2012
iltered water systems have been classified in one of four treatment categories(bins)based on their
ionitoring results. The majority of systems were classified in the lowest treatment bin,which carries no
dditional treatment requirements. Systems classified in higher treatment bins must provide 1.0 to 2.5-log
dditional treatment for Cryptosporidium. Systems will select from a wide range of treatment and
ranagement strategies in the"microbial toolbox"to meet their additional treatment requirements. All
infiltered water systems must provide 2 or 3-log inactivation of Cryptosporidium,depending on the results of
heir monitoring.
.n addition, systems must review their current level of microbial treatment before making a significant
:Mange in their disinfection practice. This review will assist systems in maintaining protection against
microbial pathogens as they take steps to reduce the formation of disinfection byproducts under the Stage
2 DBPR.
MassDEP has obtained primacy for this rule,submittals are required to be made to MassDEP,Michael
McGrath,Western Regional Office,436 Dwight Street,Springfield,MA 01103. Mike may be contacted at
(413)755-2202.
Beaver Conflict Resolution
In July 2000,the Massachusetts Legislature enacted a new law that provides any parties who are
experiencing public health threats as a result of beaver or muskrat flooding may apply to the local
municipal Board of Health(BOH)to abate those threats. The Division of Fisheries &Wildlife
regulations that oversee this process(321 CMR 2.08)further state that the MassDEP's Drinking Water
t determination t
determin t on iso be n ed to bta nan Emergency Pernit from the to al BOH.Water
epending upon he
situation,the local Conservation Commission may also become involved. MassDEP's policy applies to
surface water reservoirs,ground water wells and pump stations.
MassDEP may determine a threat to human health and safety exists if beaver or muskrats or dams or active
lodges are observed within designated areas. In some cases,documented water quality degradation is
required before a threat to human health and safety is determined.
The MassDEP contact for beaver confl ict resolution issues in western Massachusetts is James Gibbs (413-
755-2299).
PWS ID#: 1214000
Page 23
NORTHAMPTON WAThR DEPT
INSPTCTION DATE:April 18,202 I'WS IDH: 1214000
SANITARY SURVEY PAGE 260E 29
COMPLIANCE PLAN- TABLE B - REQUIREMENTS
Sanitary survey items that are required to be corrected to improve the protection of drinking water and public health pursuant to M.G.L. 1 1 1§ 160. MassDEP/DWP
will provide technical assistance to s sterns res.ondm_ to these deficiencies. Please call our re.Tonal DWP office for referral to the as.ro.riate staff person,
Section - - - - -- - - _ -- - -
Deficiencies Corrective Actions - - - -.
Deadline Sig. Completed
for Def.? Date I
�- Taking
II
Distribution Corrective
MassDEP observed that the outlet of the overflow Clean the outlet pipe of any debris, MassDEP notes June 23, II
1
pipe for the Audubon Rd. storage was plugged Actions
with debris. g P gged that the day after the inspection the NWD cleaned 2012
Distribution The overflow pipe for the Audubon Rd. storage tank the outlet pipe. April 18,
g The next tank repair or repainting ® 2012
is undersized. P
inclodethein requires that Ca properly�Ject shall Next Tank ®��I
Distribution Cross Connection Control Program: include
uru/,i,e. p P Y 91Zed overflow Upgrade
1
11 Protection a) Inadequate tracking and resurveying of MassDEP requires that NWD:
II
II existing facilities. a) Resurvey all existing facilities on a regular Dec. 31,
b) Lack of formal procedures for notification basis.
between building/plmnbing inspector and b) Establish formal method of communication 2012
NWD of new or renovated facilities requiring or between renovated inspectors and NWD regarding new Dec. 31,
resurveying. or renovated facilities.
c) Lack of written notification and c) Provide written not
I Paired nd followup for notification and followu for
b ackflow d an failed P June 30,
devices.
Y led backFlow devices. 0'
'MassDLP reserves the right to exercise 1 Order authority I der M.G.L.Chapter 111,Section 160,or to take other 2012
*MassD Prise water a supply ht and to order- -
`Mctjon of l'ewatethat ' re shed li cry f f[and aout limas act on as pain ttdbyl
GWR SD Groundwater Rul S eifcantsDefieamy s b 'a d, p etc sl pply la oil eussomers, d gw'tl�Ull taro -fe to o pollution dl
Significant g quarterly(each January 1` April 1 ,Augstl ,and December 1 for a sufficient lo progress c meeting Me sanitary
g as necessary) ' recommended led deadl'ne fs not acs evcd.
ry)er otherwise.
THAMPTON WATER DEPT
'ECTION DATE:APRIL 18,2012
PWS ID#: 1214000
Page 25
COMPLIANCE PLAN- SECTION C RECOMMtiNI,fi `"' "'
Tonal DWP office for referral to the a..ro.riate staff.erson. Recommended �I
Recommendations that are intended to improve the protection of drinking water and public health. DEP/DWP will provide technical assistance to systems responding
to these recommendations. Please Cali our re.
- - - Identified Concern Deadline for II
Section Taking
Corrective
Actions
- - - - - - l _II
II O and M Equipment changes or upgrades require that Review the O&M plan annually and make
plan be revised revisions as necessary. Al]NWD staff should
the established 0 &M p be made aware of an Chan_es.
Water quality can be impacted during periods Collect additional bacteria samples during
11 0 and M periods of distribution system repairs and
of routine flushing and maintenance maintenance.
1
Certification Statement
In accordance with 310 CMR 19.011, I attest under the pains and penalties of e
personally examined and am familiar with the information contained in this submittal, including
any and all documents perjury that I have
uments accompanying this certification statement and that, based on m
, the information contained in this
submittal is, to the best of my y inquiry of
those persons responsible for obtaining the information
bind the entity re y knowledge, true, accurate and complete. I am fully authorized to
required to submit these documents and to make the attestation on behalf of such
entity. I am aware that there are significant penalties,including, but not limited to,possible
administrative and civil penalties for submitting false, inaccurate, or incomplete information and
possible fines and imprisonment for knowingly submitting false, inaccurate, or incomplete
information.
Please contact me(413)587-1570 ext. 4307 or David Veleta(413)587- 1570 ext. 4310 if there are
any questions regarding this information.
Sincerely,
R. Laurila, P.E.
ty Engineer, Acting Director
Cc:
Director of Public Works
Greg Nuttleman, Water Department Superintendent
Dan Hall, Solid Waste Section Chief, DEP-WERO
Northampton Board of Healthy'
Pg212
David K. Veleta, P.E.
Senior Civil Engineer
CITY OF NORTHAMPTON, MASSACHUSETTS
DEPARTMENT OF PUBLIC WORKS
125 Locust Street
Northampton,MA 01060
413-587-1570
Fax 413-587-1576
bruary 1,2016
a. Peter A. DeGabriele,Director
usiness Compliance Division
ureau of Waste Prevention
Ine Winter Street
toston,MA 02108
1E: 2015 Annual Report—City of Northampton Water Treatment Plant Residuals
Beneficial Use Determination (BUD)
Dear Mr.DeGabriele,
In a letter dated September 30, 2010,the Department of Environmental ProtectioBp anted a
ton Department n(DE of Public e
Protection(D g<
to use Drinking Water Treatment Plant Residuals (DWTPR) generated at the
Beneficial Used Determination(BWP SW 40)for the City of Northampton
Mount(DPW) annual Mountain Street Water Treatment Facility as Alternative Daily Cover material at Massachusetts
form, of Section , am of that approval and ((daily cover that
and/or disposal)posal)submit an
all shipped dr oOolid
waste facilities in amounts and use This waste facilities in Massachusetts."This correspondence provides the annual summary
In calendar year 2015,Drinking Water Treatment Plant Residuals were removed from the lagoons
located at the treatment plant during September 2015.A total of 154.11 tons of DWTPR were
hauled to the Chicopee Landfill for use as Alternative Daily Cover.
A tabular summary of the Northampton WWTPR managed in 2015 is presented below.
Pg 1/2 M\lanclfill\COMM97soils\WUP SUO\2015 Report 20160201 DeGabnele.DEP doe
on a path to compliance, it is essential to promptly and completely respond to all MassDEP enforcement act
including Notices of Noncompliance.
If there are any questions regarding this matter please contact Douglas Paine at (413) 755-2281 or me at(4
2148.
Respectfully,
Deir.re Doherty
Drinking Waler/Municipal Services Chief
Bureau of Water Resources wtbepwaFnComemett&Complianc&NONIREM NONCSAWonhampmn Wat&Department
LCR NOHf Cen 2016-03-08
Attachments:
Lead and Copper-90th Percentile Compliance Report(Fenn LCR-D)
Lead and Copper Compliance Sampling Program-Homeowner Results
Lead and d Copper Compliance Sampling Program-School Results
pate Rule(LCR)—Certification of Consumers and Schools/Early Education&Care Facilities;Notice c
Lead Tap Water Monitoring Results
cc: MassDEP-Boston-D WP&OE
Northampton BOB
Baker
Commonwealth of Massachuses ironmental Affairs
Executive Office of Energy Env
Department of Environmental Protection
Western Regional Office•436 Dwight Street, Springfield MA 01103.413-764-1100
Matthew a.Beaton
Secretary
Polite
It GOVemor
hampton Water Department
Locust Street
hampton,MA 01060
Intion: Mr. lames Laurila,P.E.
March 8,2016
Re: Northampton
Northampton Water Department
p W S 1Dµ 1214000
Enforcement
NON-WE-16-5D056 CSA
NOTICE OF NONCOMPLIANCE
With Violation-Res rouse/Coin
Hance-Schedule-A 1 r royal CSA Form
RS IS AN IMPORTANT NOTICE. FAILURE TO TAKE ADEQUATE ACTION IN RESPONSE TO THIS
)TICE COo LD � N SERIOUS LEGAL CONSEQUENCES. THIS N ICE S IS UED PURSUANT
) 21A 16, O M.G.L. 111, AND 310 C
Martin suuberg
Commissioner
3ar Mr.Laurila:
has determined that Northampton Water Department
copper monitoring results of 2015
oe Department) filed to complete Protection(d actions r ton the
lad and renot r compliance i results
with one or
Northampton")m n n railed to ro ew all required actions in response to the lead and cope
t a timely manner in s,accordance dcan es,permits,or approvals enforced by MassDEP.
lore laws,regulations,orders,
inclosed is a Compliance-Schedule-Approval(CSA)Form which includes required compliance actions and
leadlines. Please sign and remm the CSA Form indicating either:
(a) Your agreement with the action(s)and schedule in Option 1 as described in Option 2.Option 2
OR 22.00.
(b) Your submittal of a proposed compliance plan for app
compliance plans must contain an action schedule and satisfy the requirements of 310 CMR
If you fail to comply with requirements of this Notice of Noncompliance(NON)by the prescribed deadline(s),or if
you otherwise fail to remain in compliance in the future with requirements applicable to you,you could be subject to
legal action,including,but not limited to,criminal prosecution,court-imposed civil penalties,or civil administrative
placed on now
on that
States
o
penalties assessed by MassDEP. A Civil Administrative Penalty may be assessed for every day from now on that you
list public water systems y,to unaddressed of ing violations sited are not
are ironment l Protection with the Agency's EP A' )list of p blic water er systems emslw to avoid d being p
Environmental Protection Agency's(CPA's) P
YIDWP Fvchive\WERO\Northampton-1214000-Enforcement-2016-03-0S
Diversity Director,at 617-292-5751.TTYte MassRelay Service 1-000-439-2370
MassDEP W ebsue:vnw+.mass.govldep
This information is available in alternate format Gall Michelle Wa[
Printed on Recycled Paper
3W CMR 22 03(1)states in part "Failure to comply with 310 CMR 22.00 constitutes a violation. For any
L
interim measures that the supplier of water must take."
violation...the Department may set a schedule for com p once within an enforcement document with specif
ACTIONS TO TAKE AND DEADLINES:
By April 8,2016,complete and submit the attached M&R Response/CSAForm to respond to the alleg
violations by either:
(1) selecting and implementing Option 1 with MassDEP approval,or
(2) selecting Option 2 and obtaining MassDEP's approval of your corrective action plan and sched
then implementing the plan,as approved. If you need additional time to prepare
submit in response to this NON,please contact Douglas Paine at(413)755-
Douglas.Paine @state ma.us before the deadline for responding to this NON expires to vrequestaddiittio.
time. ( ) 2281 es or by email at
DATE: 3 /E 7
-fSeir f Doherty
Diuikuag Watefwiwticipal Services Chief
Bureau of Water Resources
NOTICE OF NON 5 PUMMACE
NONCOMPLIAN CE
Northampton Water Department
Northampton,Massachusetts
September 2015 and December 31,2015
OF ENTITY IN NONCOMPLIANCE:
LION WHERE NONCOMPLIANCE OCCURRED
SS OBSERVED:
WHEN NONCOMPLIANCE OCCURRED OR
)BSERVED:
RIPTION OF NONCOMPLIANCE:
unpton collected samples for lead and copper analysis between July 8,2015 and August 12,2015,and the
were submitted to MassDEP via eDEP on August 20,2015. Northampton failed to submit Lead and Copper
Torn LCR-D,reporting the 90°i percentile compliance calculations
This calculation required was e purred to be violation
issachusetts Drinking Water Regulation 310 CMR 22.06B(11)( )
itted by October 10,2015.
copper sample results,in violation ion of 310 CMR from both.
ton's water users with the specific tap water sample rampton has failed to provide consumer notice of the lead and copp
io ner and d school lice provides locations.,owner and school samphng locations. This consumer notice of the actual results for each of the thirty
fired whether or not the individual result indicates an exceedanee. This notice was required to be provided by no
eowner taps and the school results is different from public education for an exceedanee of the Action Level,and is
•than 30 days after the system teamed of the tap monitoring results.
thampton has failed to subsequently submit certification of the required notifications,in violation of
sachuseHS Drinking Water Reg ulations 310 CMR 2206B(l l)(03. This certification was required to be submitted
no later than December 31,2015.
;SCRIPTION OF THE APPROPRIATE REGULATIONS:
0 CMR 22.06B(6) states in part:Public Education and Supplemental Monitoring Requirements. All water
o 310 CMR 22.06B(6)(6)2.t.opersons served by the
ater
stems
ystem at sites that are tested,tas specified ind310 CMRp22 water 06B(6)O.310 results 2. persons by t A
ater system must provide the consumer notice as soon as practical,but no later than 30 days after the system
anus of the tap monitoring results.
10 CMR 22.06B(11)states in part:"All water systems shall report all of the following information to the
estem.-c. the 9o'"the information
lead and capper concentrations
)epsfollow n g Reporting end eachiremecable 1. .a water period.shalt report pee ienormlead and oo p.copper
3.No later
ten
lays following the end of each applicable monitoring watr p in copy odtit(conNo l
neasured from among all lead and copper water samples od,each systtem shall mail a sample gopy
hail lc days following tresults tut end of the monitoring period,
notification of tap results to the Department along with a certification that the notification has been distribute in a
manner consistent with the requirements of 310 CMR the results of every test,
310 CMR 22.15(2)states,in part; "...the supplier of water shall report to the Department
measurement or analysis the the st ten of days 11 required
wing the by 310 t CMR
22.00 to make within the shorter of e
t first ten days following the month in which the results are Department." or(b)following time periods:(a) period as stipulated by the
ten days following the end of the required monitoring p
❑ OPTION TWO PWS'SPROPOSED COMPLLINCE PLAN
A proposed Compliance Plan must include a schedule for coming into compliance with each of the monitorin
reporting violations cited in the NON.
My system has compliance and, as appropriate,e, t p prevent noncompliance. I understand and that MassDEP will notify me
writing, my system proposes to take to reran
g which may include e-mail, if my system's proposed Compliance Plan and schedule is approved.
C• CERTIFICATION: WATER COMMISSIONER,OWNER,AND OWNER REPRESENTATIV
OR OTHER AUTHORIZED PARTY
I certify that I am duly authorized to complete and submit this fonn on behalf of
information contained herein is true,accurate and complete to the best ofm
the public water system identified above and that the
civil administrative penalties in accordance with M.G.I..c.21k 310 knowledge CMR 5.00 and any Su. I Supplier understand that that MassDEP may as
the provisions and schedule set firth in a MassDfp- C' m li and 3]a . 5.00 on
aPProved Compliance Plan. �Y Svppller of Water that fa7s to comply,
Signature:
Date:
Print Name:
Phone#:
Email Address:
Please return this Form with all attachments(if any)to MassDEP at:
MassDEP-Westem Region
Drinking Water Program
436 Dwight Street
Springfield,MA 01103
Title:
Massachusetts Department of Environmental Protection
Beau of Water R ourcesDr nking Wa ter Program
MONITORING-AND-REPORTING(M&R)-VIOLATION RESPONSE
AND COMPLIANCE-SCHEDULE-APPROVAL(CSA)FORM
M.G.L.c.21A, §16,310 CMR 5.00
re to complete and return this form,and failure to take the actions required to return to compliance,
result in serious legal consequences. supporting documentation to
'RUCTIONS: By April 8,2016,please complete and submit this form and supp g
DEP at the address specified at the bottom of this form to obtain MassDEP approval of your system's
)sed plan for returning to compliance with the requirements cited in your Notice of Noncompliance(NON).
GENERAL INFORMATION
M&R Response
CSA Form
hampton Water Department
Locust Street
hampton,MA 01060
Re: Northampton
Northampton Water Department
PWS ID# 1214000
Enforcement
NON-WE-16-5D056 CSA
CORRECTIVE ACTIONS required under M.G.L.c. 111,§§159-160 and 310 CMR 22.00 AND
QUEST FOR COMPLIANCE PLAN APPROVAL
ase select either Option 1 or Option 2 below by checking the appropriate box.
nderstand that,if I check Option 1,my system's Compliance Plan will be deemed approved upon MassDEP's
;eipt of this completed form.
.nderstand that, if 1 check Option 2,MassDEP will notify me by e-mail if my system's proposed Compliance Plan
approved.
1 OPTION ONE: MASSDEP APPROVAL OF PREDETERMINED COMPLIANCE PLAN
April 8, results from My m ttemwillsuborn the certification tap water
Iy system shall complete consumer notice of the individual tap results from the 2015 lead and copper taP w'a er
completed by April 8,2016. The reporting forms for this purpose are attached and are also
ronitoring to the persons served by the water system by
onsumer notification was come Y P
dyrsybstem will contact Ca1therine`Wanat at(413)755-2216 for assi alsldrin
stance if n ded. kmo-water-fornshtml#.
Attention Public Water Systems:Community PWS may adapt this form to no
form i M
s located at the assDEP website at Into//v
trfy schools ofthetr results.An electronle copy ojt6
°LWwater/awov / twsfor telannblead
LEAD AND COPPER COMPLIANCE SAMPLING PROGRAM
SCHOOL RESULTS
Name of School:
Sampling Address:
Date Sample Collected
Sampling period:
Name of Sample Provider:
City/Town:
PWS Name:
PWS ID#:
Date:
Telephone No:
Email address:
Dear School Superintendent:
PThhank you very much for your participation in the
dam Lead and Copper Sampling
The lead and copper levels in your school water samples are as follows:
KITCHEN: LEAD:,
FOUNTAIN: LEAD: milligrams per liter(mg/1) COPPER ®
milligrams per liter(mg/l) COPPER: mg/I
For schools, the Massachusetts De partment mg//or
(MascDEP/DWP of Environmental Protection, Drinking Water Program
Action Level for Lead in school drinking water is 0.015 mg/1. The M.3 mWJ./EWP action
level is more stringent than the federal Lead Action Level. The standard for Copper is 1.3 mg/l. Even though
the lead level in the water at your school is
City/Town and ®the Mtips to keep a Lead Action Level,the
the water in your school: recommend the following tips to keep any potential lead out of
Most importantly—Daily before the school is open,please flush all the taps and drinking water
fountains at your school until after the water feels cold. The flushing of the taps ensures the best
quality water. The water in the pipe in the street has no lead.
Never use hot water from the faucet for drinking or
Never boil water to remove lead. Boiling water for an extended time may make the lead more
concentrated.
If your results were above the lead or copper action level,follow the
document titled"Recommended Remediation Actions to Reduce or Elimi ate Lead Exposure from
Drinking Water in Schools".A copy of this document is located at the website address listed below.
free to contacIf you have any ueshons regarding lead or cop er in or your sampling drinkin water tin
t C
-- __ p g results,please feel
For more information on lead or copper in school drinking water visit the following website:
httQ//www.mass._ov/eea/a encies/massde /water/drinking/lead-and-other-contaminants-in-
drinkin -water.hhnl#8.
Check box if applicable: Copy of analytical report attached
cc:MassDEP regional Office
PWS File
tendon Public Water Systems: The bolded language in this letter-is mandatory, which requires that it be included
in this least^v mnssrt aei✓eed, d n this form/prarals/lead and-moo� P website at
LEAD AND COPPER COMPLIANCE SAMPLING PROGRAM
HOMEOWNER RESULTS
WS Name:
WS Town:
WS m:
r-
Mar , nsurtl`is " anPee�- ' This letter is to repo �e lead and
[hank you for your participation in the lead and copper tap momtorrin o ° - on W.
;upper results from the sample collected at your residence,i- , I?ua J
The lead and copper levels in your water sample�are s as
result s[�above/0 at or below the lead action level.
LEAD: ; . milligrams per titer ter/O. /f This result is 0 above/0 at or below the copper action level.
COPPER' milligrams per Titer(mg )�
What Does This MeanR (EPA)and the Massachusetts Department of Environmental on)•
The United States Environmental P) ed Action evencf for )in the EPA and s per mil ion)at
Protection the Copper r Action set the lied 1.3 mg/I.Becal eoe ld may dose Seri water health risks, hg/1( P
for lead of zero.The MCLG for copper is 1.3 mg/l.
and the Cppe Action Level at 1.3 mg/1.Because lead may pose serious health xis ,
set a Maximum Contaminant Level Goal(MCLG)
If present,elevated levels of lead can cause serious health problems,especially for pregnant women and
is primarily from materials and componen associated with service des
young home children.Lead in dublic quality water,
but and et
and home variety o ma public water plumbing responsible s. pore infor pith
Water Hotline or at:
control the variety of materials nuseed s ai lfrom the Safe Drinking o oration on lead in g
you can take to minimize exposure
er.e a. ov/drink/info/lead)ndexefin copper out of the water you drink:
We recommend the following tips to keep any potential lead and copy
• Most importantly—Flushing your water is the simplest way to reduce exposure to lead.When your
water has been sitting for several hours,flush the tap until the water feels cold before use.
• Never use hot water from the faucet for drinking or cooking especially when making baby formula.• Never boil water to remove lead or copper. Boiling water for an extended time may make the lead or
copper more concentrated.
water visit _ta,_waim'.httnl
For more information on lead in drinking is-there-lead-in-m
h �://www.mess.•ovleee/aeenoieshnassda•�wa�rrV�r�m°
For more information on copper m drinking
htt.://www.mass.•ov/eea/docs/de,iwater/drinkin al ij -topner�.cfin arfs df
httsd! aterea v/d ink/co mminants/b i please
lease
free questions regarding lead or copper in drinking water or your lead or copper sampling
fee have any
feel fr to contact [insert:PWS Contact at PWS Phone N°fiber' Sincerely
(PWS Signature Block)
Check box if applicable:0 Copy of analytical report attached
*Use a unique Location ID instead of name and address if you plan to maintain confidential homeowner information
i The Action Level is the concentration of a contaminant which,if exceeded,triggers treatment or other requirements
which a water system most follow. (MCLG)is the level of a contaminant in drinking water below which there is no
°The of Contaminant h Level Goal )
known wv or expected expected rris isk to health. MCLGs allow for a margin of safety.
November 2015
Massachusetts Department of Environmental Protection
Bureau of Resource Protection — Drinking Water Program
Lead& Copper Rule(LCR)- Certification of Consumers and Schools/Early Education & Care
Facilities
Notice of Lead Tap Water Monitoring Results
D. Mandatory Agency Delivery Requirements — Checklist for All PIM
PWS has
❑ Completed this form.
❑ Attached an example of the consumer and schools/early education &care facilities notification
form.
❑ Within 90 days following the end of the monitoring period: Delivered 1-copy of LCR Certificatiot
and 1-copy of ALL the attachments check-marked above to the appropriate MassDEP regional
Failure to submit this Certification Form is a violation of 310 CMR 22.06B (11)(f),which may i
in enforcement action that may include penalties, pursuant to M.G.L. c.21A sec. 16 and 310
5.00.
LCR Certification•rev 11-2012
Page 2 of F
1
not
lirn
that
Massachusetts Department of Environmental Protection
Bureau of Resource Protection — Drinking Water Program
Lead& Copper Rule(LCR)— Certification of Consumers and Schools/Early Education & Care
Facilities
Notice of Lead Tap Wafer Monitoring Results
A. PWS Information and Certification
PWS Name
— —. -- PWS ID#
City/Town
Title
Name
Dale
Phone Number
Signature
The public water system (PWS)named above hereby certifies that its lead and copper consumer notice
has been provided to each person it serves at the specific sampling site from which the sample was
tested in compliance with 310 CMR 22.068, as well as to schools/early education &care facilities for any
sampling conducted in those facilities. I hereby certify that the PWS has provided the lead and copper
consumer notice to the following:
❑ Homeowners ❑ Schools/Early Education & Care Facilities
Compliance Monitoring Period: Stan date to end date
Number of Sites Sampled: --- Date PWS Received Results From Lab:
Date
B. Consumer Delivery Methods — Based on Type of Public Water System
For Community water s stems (choose a or b)
❑ a. My system notified consumers, including schools/early education &care
Date Completed
facilities if applicable, by U.S. Mail.
❑ b. My system notified consumers, including schools/early education &care Date Completed
facilities if applicable, by hand/direct delivery.
For Non Transient Non Communit water system(choose a or b
❑ a My system posted the notice within the facility in which the samples were
collected and will post the results along with a copy of the consumer notice until
the next lead and copper results are reported.
❑ My system is a school/early education &care facility;we also sent the notice
home with the student/child.
❑ b. My system notified consumers by hand/delivery.
C. Consumer Delivery Requirements to
all consumers, including homeownelrs a)and schoolslearly education &care facilities sampled asdpart
of the PWS lead and copper sampling program, within 30 days of receiving the test results from the
laboratory:
❑ Individual tap results from lead and copper tap water monitoring.
❑ An explanation of the health effects of lead and copper with steps that consumers including
schools/early education &care facilities can take to reduce exposure to lead and copper in drinking
❑ Contact information for your water system.
❑ The maximum contaminant level goals and action levels for lead and copper, and the definitions of
these two terms from 310 CMR 22.02,
Date Completed
Date Completed
Date Completed
Page 1 of 2
CR Certification•rev 11-2012
1
Massachusetts Department of Environmental Protection - Drinking Water Program
Lead and Copper - 90th PERCENTILE COMPLIANCE Report
(For Systems Required to Collect More Than 5 Samples)
I INFORMATION: Pleasereferto yOurDEP Lead&COppersamplmg plan for approved sampling io`wtions. _..
D#. City/Town:
•
LCR-D
PWS Class: COM 0 NTNC 0
est Value
system was required to collect: lead and copper samples. My system collected: lead and copper same es.
Total#of samples collected: x 0.9=
?the 9C/ft percentile sample#for both lead and copper in the tat
Compared to 0.015 mq/L
d result at 901"percentile sample#) e lead action level)
This number is my system's 9015 percentile sample#.
- Dropnate spaces below.
Compared to 1.3 mq/L
r result at 90th percentile sample# he copper action level)
ERTIFICATION: ' . --
:k and complete the correct statement for lead as determined by the above results.If you have an exceedance and you are a community system
rust comply with the Consumer Confidence Rule(CCR)reporting requl ements in accordance with 310 CMR 22.16A 4 6.
O My system was at or below the lead action level. sampling sites exceeded the lead action level.
❑ My system exceeded the lead action level and (Insert#of samples)
:k and complete the correct statement for copper as determined from the above results.If you have an exceedance and you r community
am you must comply with the Consumer Confidence Rule(CCR)reporting requirements in accordance with 310 CMR 22.16A(4)(06.
❑ My system was at or below the copper action level. sampling sites exceeded the copper action level.
❑ My system exceeded the copper action level and (Insert It of samples)
ignetime below Indicates that all sampling sites on this report have been previously approved in writing by the DEP and that I have complied with 310 CMR 22.065O).
e also notified the owner of each sampling site of their sites'individual results I certify under penalty of law that 1 am Me person authorized to fill our this form end the
mtion contained herein is We,accurate and complete b the best of my knowledge and belief.
Title Signature of PWS ar Owners Representative
ee submit Form LCR-C along with this form.
Date
Page of
❑ REDUCED-EVERY THREE YEARS
ling
arty:
one)
❑ FIRST SEMI-ANNUAL SAMPLING PERIOD
0 SECOND SEMI-ANNUAL SAMPLING PERIOD
0 LEAD SERVICE LINE(LSL)REPLACEMENT PROGRAM
❑ DEMONSTRATION
0 REDUCED-ANNUAL
_
Place lead results in ascending order(from lowest to highest value)with lowest value
report results that are ND or less than(<)the laboratory's reported detection limit(MDL)
IDL)but below S005 mg/L for lead or 0.05 mg/L for copper shall be reported as measured
a copper.
at#1,in the table below. Repeat for copper results.
as zero.Results at or above the laboratory's detection
or may be reported as 0.0025 mg&L for lead or 0.025
number).Round to the nearest whole number,if
:Multiply the total number of samples collected by 0.9(this is your 90m percentile sample
:ary.
lComonre the
have an exceedance and are required to contact MassDEP
have at theceeanceeanid re required number nanst theDEP
corresponding s poniblefrthemat percentile on ompalucis higher
as soon as possible for information on compliance actions.
then you
le action level,then you
Jo not include school results on this farm unless the PWS is a school.
COPPER RESULTS
(mg/L)
LEAD RESULTS(mgIL)
Results
#
Results
#
Results
#
Results
#
Results
#6
Re-®
Results
46
Re-
46
2
3
17
32
47
48
17
32
—
47
18
33
IIIII_
48
19
34
49
—
-
I 5
: 6
7
a
9
1 10
19
20
21
22
23
24
25
26
27
28
29
30
_
�
35
36
3]
38
3g
40
41
42
43
44
45
—
49
50
51
52
53
51
56
56
57
58
59
60
20
35
50
21
22
23
36
3]
38
51
52
53
25
40
54
25
40
55
26
41
56
11
27
42
58
12
14
14
LS
28
30
30
II_
43
44
45
58
59
60
—
_
est Value
system was required to collect: lead and copper samples. My system collected: lead and copper same es.
Total#of samples collected: x 0.9=
?the 9C/ft percentile sample#for both lead and copper in the tat
Compared to 0.015 mq/L
d result at 901"percentile sample#) e lead action level)
This number is my system's 9015 percentile sample#.
- Dropnate spaces below.
Compared to 1.3 mq/L
r result at 90th percentile sample# he copper action level)
ERTIFICATION: ' . --
:k and complete the correct statement for lead as determined by the above results.If you have an exceedance and you are a community system
rust comply with the Consumer Confidence Rule(CCR)reporting requl ements in accordance with 310 CMR 22.16A 4 6.
O My system was at or below the lead action level. sampling sites exceeded the lead action level.
❑ My system exceeded the lead action level and (Insert#of samples)
:k and complete the correct statement for copper as determined from the above results.If you have an exceedance and you r community
am you must comply with the Consumer Confidence Rule(CCR)reporting requirements in accordance with 310 CMR 22.16A(4)(06.
❑ My system was at or below the copper action level. sampling sites exceeded the copper action level.
❑ My system exceeded the copper action level and (Insert It of samples)
ignetime below Indicates that all sampling sites on this report have been previously approved in writing by the DEP and that I have complied with 310 CMR 22.065O).
e also notified the owner of each sampling site of their sites'individual results I certify under penalty of law that 1 am Me person authorized to fill our this form end the
mtion contained herein is We,accurate and complete b the best of my knowledge and belief.
Title Signature of PWS ar Owners Representative
ee submit Form LCR-C along with this form.
Date
Page of