63A Complaints aag5
CITY of NORTHAMPTON
PUBLIC HEALTH DEPARTMENT
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BOARD OF HEALTH MEMBERS: Donna Sailoom, Chair-Joanne Levin, MD-Suzanne Smith, MD
STAFF: Merridith O'Leary. R5; Director—Daniel Wasiuk. Inspector—Edmund Smith, Inspector—Jennifer Brown. RAT.Nurse
A Musante Drive: Call History
21/2012 - message from Rosechana Gordon 413.387.9769;looking for report related to"egg smell inspection".
26/2012 (out in 9/27 mail) -ES sent photocopy of 8/20 complaint to Ms.Gordon
/1/2012 -message from Rosechana Gordon 413.387.9769;would like to go forward with last inspection; has not
sled HAP inspection in 4 years".
/3/2012 -called to clarify 10/1 message;she said she had a new leak. On inspection bathroom showed evidence of
ik from above (many drips on ceiling,not soaked through at this time). Called to Sarah in Community Builders
ice,spoke with her and requested maintenance ASAP to 63A Musante. Maintenance had been there in evening,and
3t morning;unclear if actual problem has been found. Call back from Sarah that upstairs neighbor had washing
ichine overflow.
/4/2012 -New message from Ms.Gordon;water seeping into laundry room and outer kitchen wall,bedroom
fling. Spoke to Dawn Vadnais at 10:45;maintenance there at that time,told her when I was there 10/3 water drops
are all over the ceiling,asked her to follow up with upstairs unit,and will offer 63A use of dehumidifier to dry out
throom etc. Orders not written at this time as management response so far is appropriate and Health role has been
facilitate communication between parties which has been strained in the past.
1/17/2012-message from Ms.Gordon requesting copy of most updated report;said she prefers dealing with Dawn
,dnais,not Sarah MacNally Sent copy of these notes and complaint sheets from file.
0/23&26 in Amherst,10/24&10/25 MOHA Conference/Springfield]]
)/25/2012 -voicemail message from Sarah in Village Hill office, Karen Raffa (sp?) from HAP was out,requesting
rtes from most recent visit-violations found or lack of violations needed. (also left message 10/24).
)/25/2012 -voicemail message from Rosechana Gordon,also stating HAP inspector has been out,has found more
ater damage (under carpeting). Also requesting report.
)/29/2012 -ERS back in office,received above messages.9;15 left message for Sarah;left message for Rosechana
ardon,mailing her copy of these notes to this point. (
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212 Main Street,Northampton,MA 01060
Ph (413)587-1214 Fax(413)587-1221
63A MUSANTE DR -
L'017tPlRl/2t detail Report PnmedOn:Fri Oct m,2014
GIS#: Violator:
Complaint fit: CT-2013-000061 Status: BOH-closed Address:
�� Address:
63A MUSANTE DR Map:
Date Recvd.: Aug-20-2012 Time Recvd.: 10:25 AM Block:
Housin Lot: Type:
ii i-lo• Category: g District: Trade:
GeoTMS Module: Board of Smith 'Zoning: . Structure:
#' Recorded By: Edmund Smith - Days To Resolve:
'eta e - 1 bedroom apartment Date Resolved. Y
Description near playground today) Days Unresolved: 781
Complaint: Smell of rotten eggs in apartment,history of a plumbing backup in kitchen sink;sewage p aygroun (go
Comments: Parent Complaint#:
Inspector Assigned to Complaint: Ed Smith
Contacts Res nose
I Name Phone Rest Time To Reach Recorded By P
Conrad Type Date Edmund Smith inspection
caller Aug-2o-2012 10.25 Rmc-chant Gordon
AM
Actions Taken potion l'eken Comments
BoaTMS Module Status
Date Time Response Type
Board of Health ROFERRN. Eeb-04-2013 4'.13 PM Phone call to make calls
make um to they followenp
on this real problem-
ultimately corrected(sec
file). Occupant said to be in
process of moving out.
2/4/2013 closing tile for lack
of activity_
Oct-04-2012 4-I2PM Phone call Multiple phone calls and
messages to/from occupant.
Page I 0l'2
GeoTMS®2014 Des Lamers Municipal Solutions, Inc.
63A MUSANTE DR Primed On:Fri Ofl10,2414
S cfic inspection based on
Sep-26-2012 I-27 PM inspection occupants concerns:no
active sewage backup at this
lime;sewage concern outside
is actually storm drain,
probably carrying coarse
mulch from landscaping.
Rotten egg smell reported in
laundry,occupant said she
can smell,I could smell
odors I associated with high
efficiency washer(humid,
possibly some mildew or
mold like substance in
machine. Told occupant to
try cleaning tablets for HE
machines(from grocery
store). No violations found
today. Asked tenant to also
call us if backups occur,
after calling maintenance._ _ - - Page2of2
GeaTMS®2014 Des Lauriers Municipal Solutions,Inc.
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BOARD OF HEALTH
CITY HALL
COMPLAINT RECORD
NATURE OF COMPLAINT: � \�
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Total#of Inspections
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Geo Tracking #:
Entered By:
DD - .. .... SEPTIC HOARDING_
HOUSING_ HOARDING
SALONS _
SI NUISANCE EWER_ POOLS_
- ODOR SMOKE STS_ N'iJ]SANCE_
BODYART OTHER_ _
Date Entered:_
MPLAINT INFORMATION:
nnplaint Location:
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OMPLAINTANT'S INFORMATI�ON��:�^
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omplainant/Occupant's Name: �-"
;omplainant/Oceupant's Address: -�
)WNER'S INFORMATION:
hvner's Name:
Property Mgr./LL:
Address:
Complaint Unfounded:
Conditions Found:
Address:
ACTION TAKEN:
Date of Complaint:
Animals: Y/N Child Under 6: Y/N
Telephone # (y/3) Y76,9
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Date/rime of Inspection
Geo Tracking 4:
FOOD
HOUSING SEPTIC HOARDING_
WATER/SEWER_ NAIL SALONS
PESTS_ NUISANCE_
ODOR SMOKE POOLS
BODYART OTHER
Entered By:_
Date Entered:
:OMPLAINT INFORMATION:
;omplaint Location: n0.i
6'ature of Complaint:
COMPLAINTANT'S INFORMATION:
Complainant/Occupant's Name:
Complainant/Occupant's Address:
OWNER'S INFORMATION:
Owner's Name:
Property Mgr./LL:
Complaint Unfounded:
Conditions Found:
Address:
Address:
Date of Complaint:9/S l
Animals: Y/N Child Under 6: Y/N
Telephone#( )_
Alternate k; ( )_
Telephone#( )
Alternate# ( )
Signature of Inspecting Officer
Date/Time of Inspection
CITY of NORTHAMPTON
PUBLIC HEALTH DEPARTMENT
BOARD OF HEALTH MEMBERS:Donna Salloom, Chair Joanne Levin, MD--Suzanne Smith MPH, MD
William Hargraves—Cynthia Suopis, PhD
STAFF:Merridith O'Leary,RS,Director—Daniel Wasiuk Inspector—Edmund Smith,Inspector—Lisa Seinbock RN,Nurse
ptember 17,2014
Isechanna Gordon
A Musante Drive
trthampton,MA 01060
iar Ms.Gordon
eceived your voicemail this morning requesting a letter back with notes about my inspection at your apartment on
3/14 at 12:30 p.m. Unfortunately my inspection was interrupted within minutes by the fire alarm for the
ighboring unit(stove malfunction with sprinkler activation),and the rest of my time at your unit was spent helping
u and your dog out to shelter in your car,helping your neighbor,and talking to the Fire Department officers and the
operty Management team. It became quite obvious that the most pressing Health concern had become drying out
e carpet in your unit,and I was glad to hear that dehumidifiers were being used to dry out the units.
m mentioned in your original call an issue with a threshold that had caused you to trip and become hurt;while I did
it get to see the threshold at issue,I did ask maintenance if they could address this;they said they had a threshold in
nd and would install it with your permission,and I am glad to hear from you that it has now been repaired.
firing the brief time I was in your apartment,I did not notice any violations in 105CMR410.000:Minimum Standards
Fitness for Human Habitation (State Sanitary Code,chapter II). I did mention the shade to maintenance and you
ould follow up with them (shades are not covered,to my knowledge,by the Minimum Standards codes).
'merely
lmund Smith,)3ealth Inspector
trthampton Health Department
212 Main Street,Northampton,MA 01060
Ph(413)587-1214 Fax(413)587-1221
eather Mcbride
rom: Heather Mcbride
ent: Friday,October 10, 2014 1:15 PM
0: Ed Smith
ubject: RE: Question about 63a Musante Dr
—I pulled her file and I will have MO contact you next week before she calls her back.
hanks,
rom: Edmund Smith [mailto:esmith@northamotonma.00v]
ent: Friday, October 10, 2014 12:21 PM
'o: Heather Mcbride
subject: Re: Question about 63a Musante Dr
II call you or MOL-she and I have an apptmt in 2 weeks, she has history with us
d
.ent from my iPhone
)n Oct 10, 2014,at 11:05 AM, Heather Mcbride<hmcbride @northamptonma.gov>wrote:
Hi Ed—
Do you have an open complaint about 63a Musante Drive Rotanra Gordon?
She called today and all I can find is the old complaint.She made it sound like there was a new
complaint in progress.
am going to give it MO to deal with so any info you have would be great.
Thanks,
h
Heather McBride
Northampton Health Department
212 Main St.
Northampton,MA 01060
413-587-1214
Fax 413-587-1221
http://www.northamptonma.gov/245/Health
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