349 Drinking Water Quality Report 2015 2015 Linda Manor Annual Drinking Water
Quality Report
Is my water safe?
We are pleased to present this year's Annual Water Quality Report(Consumer Confidence
Report) as required by the Safe Drinking Water Act(SDWA). This report is designed to provide
details about where your water comes from, what it contains, and how it compares to standards
set by regulatory agencies. This report is a snapshot of last year's water quality. We are
committed to providing you with information because informed customers are our best allies.
Last year,we conducted tests for over 80 contaminants.None were above maximum contaminant
levels (mcl). Most results were not detected (nd).
Do I need to take special precautions?
Some people may be more vulnerable to contaminants in drinking water than the general
population. Immuno-compromised persons such as persons with cancer undergoing
chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other
immune system disorders, some elderly, and infants can be particularly at risk from infections.
These people should seek advice about drinking water from their health care providers.
EPA/Centers for Disease Control (CDC)guidelines on appropriate means to lessen the risk of
infection by Cryptosporidium and other microbial contaminants are available from the Safe
Water Drinking Hotline(800-426-4791). Some people may be more vulnerable to contaminants
in drinking water than the general population. Immuno-compromised persons such as persons
with cancer undergoing chemotherapy, persons who have undergone organ transplants, people
with HIV/AIDS or other immune system disorders,some elderly,and infants can be particularly
at risk from infections. These people should seek advice about drinking water from their health
care providers. EPA/Centers for Disease Control (CDC) guidelines on appropriate means to
lessen the risk of infection by Cryptosporidium and other microbial contaminants are available
from the Safe Water Drinking Hotline (800-426-4791).
Where does my water come from?
The Linda Manor Facility is supplied by (2)6 inch diameter wells located in a field behind the
(northeast)facility. The wells labeled#1 and#2 are operated together when called for. The wells
have a combined approved pumping rate of 15 gallons per minute(gpm)from Well#1 and 9gpm
from Well#2. Water is pumped from the wells by inline pumps to two (2)fiberglass storage
tanks located 80 feet Southwest of the wells. There is a pH treatment system available but is not
in use. A total of 4.3 million gallons was pumped during 2015.
Source water assessment and its availability
We have a source water assesement plan available from our office that provides more
information. This report shows our water quality and what it means . Such as potential sources of
contamination. if you have any questions about this report concerning your water utility , please
contact John "Quincy" Milligan Head of Maintenance at 413-586-7700. We want our residents to
be informed about their water quality.
Why are there contaminants in my drinking water?
Drinking water, including bottled water, may reasonably be expected to contain at least small
amounts of some contaminants. The presence of contaminants does not necessarily indicate that
water poses a health risk. More information about contaminants and potential health effects can
be obtained by calling the Environmental Protection Agency's (EPA) Safe Drinking Water
Hotline(800-426-4791). Drinking water, including bottled water, may reasonably be expected to
contain at least small amounts of some contaminants. The presence of contaminants does not
necessarily indicate that water poses a health risk. More information about contaminants and
potential health effects can be obtained by calling the Environmental Protection Agency's (EPA)
Safe Drinking Water Hotline(800-426-4791). The sources of drinking water(both tap water and
bottled water)include rivers, lakes, streams, ponds,reservoirs, springs, and wells. As water
travels over the surface of the land or through the ground, it dissolves naturally occurring
minerals and, in some cases, radioactive material, and can pick up substances resulting from the
presence of animals or from human activity:
microbial contaminants, such as viruses and bacteria,that may come from sewage treatment
plants, septic systems, agricultural livestock operations, and wildlife;inorganic contaminants,
such as salts and metals, which can be naturally occurring or result from urban stormwater
runoff,industrial,or domestic wastewater discharges,oil and gas production,mining,or farming;
pesticides and herbicides,which may come from a variety of sources such as agriculture, urban
stormwater runoff,and residential uses; organic Chemical Contaminants, including synthetic and
volatile organic chemicals,which are by-products of industrial processes and petroleum
production,and can also come from gas stations, urban stormwater runoff, and septic systems;
and radioactive contaminants,which can be naturally occurring or be the result of oil and gas
production and mining activities. In order to ensure that tap water is safe to drink,EPA
prescribes regulations that limit the amount of certain contaminants in water provided by public
water systems. Food and Drug Administration (FDA)regulations establish limits for
contaminants in bottled water which must provide the same protection for public health.
How can I get involved?
Please report any leaks to Maintainace to insure the system is within is design capacity . If you
notice any area where the drinking water maybe cross connected with containants , contact the
maintenance department on this dangerous threat of back flow conditions
Water Conservation Tips
Did you know that the average U.S. household uses approximately 400 gallons of water per day
or 100 gallons per person per day? Luckily,there are many low-cost and no-cost ways to
conserve water. Small changes can make a big difference-try one today and soon it will become
second nature.
• Take short showers - a 5 minute shower uses 4 to 5 gallons of water compared to up to 50
gallons for a bath.
• Shut off water while brushing your teeth,washing your hair and shaving and save up to
500 gallons a month.
• Use a water-efficient showerhead. They're inexpensive,easy to install, and can save you
up to 750 gallons a month.
• Run your clothes washer and dishwasher only when they are full. You can save up to
1,000 gallons a month.
• Water plants only when necessary.
• Fix leaky toilets and faucets. Faucet washers are inexpensive and take only a few minutes
to replace. To check your toilet for a leak,place a few drops of food coloring in the tank
and wait. If it seeps into the toilet bowl without flushing,you have a leak. Fixing it or
replacing it with a new, more efficient model can save up to 1,000 gallons a month.
• Adjust sprinklers so only your lawn is watered. Apply water only as fast as the soil can
absorb it and during the cooler parts of the day to reduce evaporation.
• Teach your kids about water conservation to ensure a future generation that uses water
wisely.Make it a family effort to reduce next month's water bill!
• Visit www.epa.gov/watersense for more information.
Cross Connection Control Survey
The purpose of this survey is to determine whether a cross-connection may exist at your home or
business. A cross connection is an unprotected or improper connection to a public water
distribution system that may cause contamination or pollution to enter the system. We are
responsible for enforcing cross-connection control regulations and insuring that no contaminants
can,under any flow conditions, enter the distribution system. If you have any of the devices
listed below please contact us so that we can discuss the issue,and if needed,survey your
connection and assist you in isolating it if that is necessary.
• Boiler/Radiant heater(water heaters not included)
• Underground lawn sprinkler system
• Pool or hot tub(whirlpool tubs not included)
• Additional source(s)of water on the property
• Decorative pond
• Watering trough
Source Water Protection Tips
Protection of drinking water is everyone's responsibility. You can help protect your community's
drinking water source in several ways:
• Eliminate excess use of lawn and garden fertilizers and pesticides-they contain
hazardous chemicals that can reach your drinking water source.
• Pick up after your pets.
• If you have your own septic system, properly maintain your system to reduce leaching to
water sources or consider connecting to a public water system.
• Dispose of chemicals properly;take used motor oil to a recycling center.
• Volunteer in your community. Find a watershed or wellhead protection organization in
your community and volunteer to help. If there are no active groups, consider starting
one. Use EPA's Adopt Your Watershed to locate groups in your community,or visit the
Watershed Information Network's How to Start a Watershed Team.
• Organize a storm drain stenciling project with your local government or water supplier.
Stencil a message next to the street drain reminding people "Dump No Waste -Drains to
River" or"Protect Your Water." Produce and distribute a flyer for households to remind
residents that storm drains dump directly into your local water body.
Other Information-Failure in Flint
The National news coverage of water conditions in Flint,Michigan has created a great deal of
confusion and consternation over the past year. The water there has been described as being
corrosive;images of corroded batteries and warning labels on bottles of acid come to mind. But
is corrosive water bad?
Corrosive water can be defined as a condition of water quality that will dissolve metals(
iron,lead,copper,etc.) from metallic plumbing at an excessive rate. There are a few contributing
factors,but generally speaking, corrosive water has a pH of less than 7; the lower the pH the
more acidic,or corrosive,the water becomes. (By this definition,many natural waterways
throughout the country can be described as corrosive) While all plumbing will be somewhat
affected over time by water it carries, corrosive water will damage plumbing much more rapidly
than water with low corrosivity.
By itself, corrosive water is not a health concern; your morning glass of orange juice is
considerably more corrosive than the typical lake or river. What is of concern is that exposure in
drinking water to elevated levels of the dissolved metals increases adverse health risks . And
there lies the problem.
Public water systems are required to maintain their water at optimal conditions to prevent it from
reaching corrosive levels. Rest assured that we routinely monitor your water to make sure that
what happened in Flint never happens here.
Significant Deficiencies
On March 25 2016 we were notified that Linda Manor had a reporting violation on Lead and
Copper .Test results that should have been posted after we received them last fall. We returned
to compliance for this requirement on 4/18/2016. The lead was not detected(ND) and the copper
was below the maximum contaminate level. (MCL)
Additional Information for Lead
If present,elevated levels of lead can cause serious health problems,especially for pregnant
women and young children. Lead in drinking water is primarily from materials and components
associated with service lines and home plumbing. Linda Manor Extended Care Facility is
responsible for providing high quality drinking water, but cannot control the variety of materials
used in plumbing components. When your water has been sitting for several hours, you can
minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before
using water for drinking or cooking. If you are concerned about lead in your water, you may
wish to have your water tested. Information on lead in drinking water, testing methods, and steps
you can take to minimize exposure is available from the Safe Drinking Water Hotline or at
http://www.epa.gov/safewater/lead. If present, elevated levels of lead can cause serious health
problems,especially for pregnant women and young children. Lead in drinking water is
primarily from materials and components associated with service lines and home plumbing.
Linda Manor Extended Care Facility is responsible for providing high quality drinking water,but
cannot control'the variety of materials used in plumbing components. When your water has been
sitting for several hours,you can minimize the potential for lead exposure by flushing your tap
for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned
about lead in your water, you may wish to have your water tested. Information on lead in
drinking water,testing methods,and steps you can take to minimize exposure is available from
the Safe Drinking Water Hotline or at http://www.epa.gov/safewater/lead.
Water Quality Data Table
[n order to ensure that tap water is safe to drink, EPA prescribes regulations which limit the
mount of contaminants in water provided by public water systems. The table below lists all of
the drinking water contaminants that we detected during the calendar year of this report.
Although many more contaminants were tested, only those substances listed below were found in
your water. All sources of drinking water contain some naturally occurring contaminants. At low
levels,these substances are generally not harmful in our drinking water. Removing all
contaminants would be extremely expensive, and in most cases,would not provide increased
protection of public health. A few naturally occurring minerals may actually improve the taste of
drinking water and have nutritional value at low levels. Unless otherwise noted,the data
presented in this table is from testing done in the calendar year of the report. The EPA or the
State requires us to monitor for certain contaminants less than once per year because the
concentrations of these contaminants do not vary significantly from year to year,or the system is
not considered vulnerable to this type of contamination. As such, some of our data,though
representative, may be more than one year old. In this table you will find terms and abbreviations
that might not be familiar to you. To help you better understand these terms, we have provided
the definitions below the table.
MCLG
or
Contaminants MRDLG
Inorganic Contaminants
Barium(ppm)
MCL,
TT,or
MRDL
Range
Your Sample
Water Low I High Date
Violation
Typical Source
2
2
0
NA
2014
No
Discharge of drilling wastes;
Discharge from metal
refineries;Erosion of natural
deposits
Fluoride(ppm)
4
4
0
NA
2014
No
Erosion of natural deposits;
Water additive which
promotes strong teeth;
Discharge from fertilizer and
aluminum factories
Nitrate[measured as
Nitrogen] (ppm)
10
10
.058
NA
2015
No
Runoff from fertilizer use;
Leaching from septic tanks,
sewage;Erosion of natural
deposits
Sodium(optional)
(ppm)
NA
4.6
NA
2015
No
Erosion of natural deposits;
Leaching
Microbiological Contaminants
Fecal coliform/E.coli-
in the distribution
system(positive
samples)
A violation occurs when a routine sample and a repeat sample,in any given month,are total coliform positive,and
one is also fecal coliform or E.coli positive.
0
0
0
NA
2015 No
Human and animal fecal
waste
Contaminants
MCLG
or
MRDLG
MCL,
TT,or
MRDL
Your
Water
Range
Sample
Date
Violation
Typical Source
Low
High
Total Coliform
(positive
samples/month)
0
I
0
NA
NR
2015
No
Naturally present in the
environment
Radioactive Contaminants
Alpha emitters(pCi/L)
Contaminants
0
15
.453
MCLG
AL
Your
Water
NA
Sample
Date
2015 I No
Erosion of natural deposits
#Samples
Exceeding
AL
Exceeds
AL
Typical Source
Inorganic Contaminants
Copper-action level at
consumer taps(ppm)
Inorganic Contaminants
Lead-action level at
consumer taps(ppb)
1.3
1.3
.85
2015
0
No
Corrosion of household
plumbing systems;Erosion of
natural deposits
0
15
0
2015
0
No
Corrosion of household
plumbing systems;Erosion of
natural deposits
Unit Descriptions
Term
Definition
ppm
ppm:parts per million,or milligrams per liter(mg/L)
ppb
ppb:parts per billion,or micrograms per liter(tg/L)
pCi/L
pCi/L:picocuries per liter(a measure of radioactivity)
positive samples/month
positive samples/month:Number of samples taken monthly that were found to be positive
NA
NA:not applicable
ND
ND:Not detected
NR
NR:Monitoring not required,but recommended.
positive samples
positive samples/yr:The number of positive samples taken that year
Important Drinking Water Definitions
Term
Definition
MCLG
MCLG:Maximum Contaminant Level Goal:The level of a contaminant in drinking water below
which there is no known or expected risk to health.MCLGs allow for a margin of safety.
MCL
MCL:Maximum Contaminant Level: The highest level of a contaminant that is allowed in
drinking water. MCLs are set as close to the MCLGs as feasible using the best available
treatment technology.
TT
TT:Treatment Technique: A required process intended to reduce the level of a contaminant in
drinking water.
AL
AL:Action Level:The concentration of a contaminant which,if exceeded,triggers treatment or
other requirements which a water system must follow.
Important Drinking Water Definitions
Variances and
Exemptions
Variances and Exemptions: State or EPA permission not to meet an MCL or a treatment
technique under certain conditions.
MRDLG
MRDLG: Maximum residual disinfection level goal.The level of a drinking water disinfectant
below which there is no known or expected risk to health.MRDLGs do not reflect the benefits of
the use of disinfectants to control microbial contaminants.
MRDL
MRDL:Maximum residual disinfectant level.The highest level of a disinfectant allowed in
drinking water.There is convincing evidence that addition of a disinfectant is necessary for
control of microbial contaminants.
MNR
MNR: Monitored Not Regulated
MPL
MPL:State Assigned Maximum Permissible Level
For more information please contact:
Contact Name: Thomas S Newton
Address:
Leeds, MA
Phone: 413-527-7261
tent:When
out forms
computer,
my the tab
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=unity PWS
Section C.
Massachusetts Department of Environmental Protection
Bureau of Resource Protection — Drinking Water Program
Consumer Confidence Report Certification
For calendar year !6-
A. PWS Information _
At/f'd& /Y%uavf i'V erA2 Q �e_ 7 i/1 y
_distribution
sting,land or
Idivery,
3lication,and
Dd faith efforts)
ist be
mpleted on or
fore July 1v.
ien July 1v
ids on a
:ekend or
liday,delivery
.st be
mpleted earlier
meet the
:adline.
PWS Name
, d .5 f /Z7& D/U53
/Town City
The community water system named above
hereby certifies that its Consumer Confidence
Report(CCR)was distributed to customers,
appropriate agencies,and notices of availability
have been given in compliance with 310 CMR
22.16A. Furthermore,the system certifies that
the information contained in the report is correct
and consistent with the compliance monitoring
data previously submitted to MassDEP.
I certify under penalty of law that 1 am the person
authorized to fill out this form and the information
contained herein is true, accurate, and complete to
the best of my knowledge and belief.
B. Public Notice Certification
Is this system using this CCR to pr vide Tier 3
Public Notice? ❑Yes No
The PN can be found on page
Name the Violation paragraph of the CCR. Date violation occurred
❑ I am reporting multiple Tier 3 PNs. I have listed the additional PN information on page 3 of this form.
The public water system indicated above hereby affirms that a Tier 3 public notice has been provided
within this CCR to consumers in accordance with 310 CMR 22.16(4)including: delivery,content,format
requirements, notification deadlines, and that the public water system will meet future requirements for
notifying new billing units and new customers of the violation.
PWS ID#
dmfr5 /t/ei.4Tvk
Name
Title v
9/3"Z5716 —770)
Phone
e//4
Dat /
ignature of Owner/Responsible Party or Certified Operator
Consultation date with MassDEP
C. For Systems Selling Water to Other Community Water Systems
❑ My system delivered the applicable information required at 310 CMR 22.16A(4),to the buying
system(s)no later than April 1st of this year,or by the mutually agreed upon date specifically included in
a written contract between the parties.
D. Consumer Delivery Methods — Based on Population Served
Date of del61/6 I ubl
For systems serving fewer than 500 persons: Da �r p ;motion
(Choose#1 or#2)
❑ 1. My system used one or more of the following methods to notify customers that the CCR would not
be mailed directly to them and is available to them upon request. (A copy of the notice is attached).
❑Land mail ❑Door-to-door ❑ Newspaper ❑eMail Post notices
hen email is used
r delivery,any
turned emails
ust be redelivered
Man M y }�rn,:1y //) g /r, dSoi ,, /9i.
Locations of posted n .ces
❑ 2.My system provided a copy of the CCR to each customer by one of six of the following methods:
❑ Published the full CCR in a local newspaper(a copy of the published report is attached).
❑Land mailed or hand-delivered the CCR to consumers.
Rev 1-13 Page 1 of 3
livery
lin 3 days ❑ eMailed with PDF of CCR ❑ eMailed with embedded CCR
July 1.
for
to
hart
t also
in
JRL is
ust be a
c.
❑ Land mailed or ❑ eMailed a notice of availability of the CCR with a direct URL
List URL
For systems serving between 500 and 9,999 persons:
Date of deii;e:yrpublication
(Choose#1 or#2)
❑ 1. My system provided a copy of the CCR to each customer by
❑ Land mail ❑ eMail with PDF ❑ eMail with embedded CCR
❑ Land mailed or ❑ eMailed a notice of availability of the CCR with a direct URL
List the URL if used.
❑ 2.My system provided the CCR to each customer by publishing the full report in a newspaper(a copy
of the published CCR is attached) and provided notice to consumers of this action by either:
❑ Published a notice of this in a local newspaper
❑ Land mailed a notice of this to consumers.
❑ e-Mailed a notice of this to consumers.
For systems serving 10,000 or more persons:
❑ My system provided a copy of the CCR to each customer by:
❑ Land mail ❑ eMail with PDF ❑ e-Mail with embedded CCR
El Land mailed or ❑ eMailed a notice of availability of the CCR with a direct URL
Date of deliveryipublica:ion
List the URL if used.
❑ In addition to one of the delivery methods checked above, my system serves greater than 100,000
persons and, as required, has posted the CCR on a publicly accessible Internet site:
www. — — --
List the URL used
E. Good Faith Delivery Methods (minimum of 3 is required)
To reach people who drink our water but are not billed customers the following were conducted in
addition to the required delivery:
❑ Posted the CCR on a publicly accessible Internet site at the following address. (Only for systems
under 100,000 population who did not use this method as their primary method)
www.
List the URL used.
El Mailed the CCR to all postal patrons within the service area (list of zip codes used is attached).
❑ Mailed a postcard listing the URL where the CCR can be found,to all postal patrons within the
service area (list of zip codes used is attached).
List the URL used.
❑ Advertised availability of the CCR in the following news media (a copy of the announcement is
attached): ❑ Radio ❑ Newspaper El Television !cable ❑ Social media
❑Digital signboard
❑ Published the CCR in local newspaper(a copy of the published CCR is attached).
❑ Posted the CCR in public places i.e., post office, town hall, library(a list of locations is attached).
❑ Delivered multiple CCR copies to single-bill addresses serving several persons i.e., apartments,
businesses, large private employers (a list of locations is attached).
Rev 1-13 Page 2 of 3
I systems must
)mplete all 4
gencies and
msumers must
!ceive CCR on or
:fore July 1.
Drily one email is
ecessary.If the
CR is e-delivered
the Boston office
will also be
ccessible to the
;gional office as
'ell.No need to e-
el ver to regional
ffice.
❑ Delivered multiple CCR copies to community organizations (A list of organizations is attached.)
❑ Posted the CCR or a notice of availability in the lobby of apartment complexes (list of the locations is
attached).
Other
F. Mandatory Agency Delivery Requirements
U 1. Delivered 1 copy of CCR and the Certification Form to local board of health.
(Contact your board of health as to whether they would prefer land or e-delivery
of CCR.)
31 2. Delivered 1-copy of CCR and the Certification Form to MA Dept. of Public
H alth.
[] Hardcopy to: 250 Washington St.; Boston, MA 02108 or
FEl PDF e-delivered to: dph.ccr massmail.state.ma.us
3. Delivered 1-copy of CCR, the Certification Form, and all the attachments 6/6//4
[ch k-marked in this form to MassDEP Boston Office at: Date completed
Hardcopy to: CCR Program, 1 Winter St.-5th Fl.; Boston, MA 02108 or
❑ PDF e-delivered to: P'ocram.Director-DWPstate.ma.us. Type`CCR'in
subject line.
Eli 4. Delivered 1-copy of CCR, the Certification Form, and all the attachments 6/06
/6
chick-marked in this form to the your MassDEP regional office at: Date completed
Hardcopy to: MassDEP-WERO; Statehouse West 4th Floor; 436 Dwight
Street.; Springfield, MA 01103 or
❑ e-delivered to the above MassDEP Boston email address*
�et
'IVate'oampleted
❑ Hardcopy to: MassDEP-CERO; 627 Main St.; Worcester, MA 01608 or
❑ e-delivered to the above MassDEP Boston email address*
❑ Hardcopy to: MassDEP-NERO; 205-B Lowell St.; Wilmington, MA 01887 or
❑ e-delivered to the above MassDEP Boston email address*
❑ Hardcopy to: MassDEP-SERO; 20 Riverside Dr.; Lakeville, MA 02347 or
❑ e-delivered to the above MassDEP Boston email address*
Rev 1-13
Page 3 of 3